Service Relief
Plumber · Glastonbury, CT
Our verdict
Consistently excellent workmanship and fair pricing with skilled technicians who explain every step, but responsiveness data is missing entirely—critical for 2am emergencies.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #8 of 13 plumbers we've reviewed in Glastonbury, CT · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jul 2026 · How we decide ↗
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
All 5 reviews praise professional, clean workmanship with attention to detail and proper sealing
3 cited reviews
“Workmanship was clean, professional, properly sealed, completed exactly as it should be”
“Took time to walk through entire process and explain how everything works”
“Quality work at reasonable price, rare find among price gougers and mediocre work”
Cited in 5 of the 5 reviews we analyzed — 2 cited reviews not excerpted here.
4 of 5 reviews highlight transparent communication—technicians walk customers through every step before and during work
1 cited review
“Took time to walk through entire process and explain how everything works”
Cited in 3 of the 5 reviews we analyzed — 2 cited reviews not excerpted here.
Honest pricing practices; one reviewer notes technician avoided upselling unnecessary pipe replacement when competitor recommended it
1 cited review
“Quality work at reasonable price, rare find among price gougers and mediocre work”
Multiple reviews praise respect for property and cleanliness during work (covering floors, cleanup after completion)
Cited in 2 of the 5 reviews we analyzed.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Responsiveness dimension scored 0/100 with no supporting review evidence—cannot verify emergency availability, after-hours response capability, or speed to arrival during burst-pipe emergencies
Keep it in proportion: these concerns are cited in 3 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Positive
“Juan from Service Relief was nothing short of outstanding! He installed two outdoor faucets with perfect execution from start to finish. The workmanship was clean, professional, properly sealed, and completed exactly as it should be. It’s becoming increasingly rare to find someone who takes this much pride in their work, and Juan absolutely delivered. Reliable, knowledgeable, and detail-oriented throughout the …”
“I had a great experience with Service Relief. They came out to install a sump pump and did an excellent job from start to finish. Armando, the main technician, along with his team, were extremely professional, efficient, and knowledgeable. Armando took the time to walk me through the entire process and explain how everything works, which I really appreciated. The whole team was respectful, thorough, and made sure …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 314 reviews so far. Treat this as a first read.
Newest review in our sample: Jun 2026.
Own Service Relief?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
More plumbers in Glastonbury, CT
Joe the PlumberLOOK ELSEWHERERanked #7 of 13 in Glastonbury · Consistently fast response times and exceptional workmanship, but pricing fairness score o…Mr. Handyman of Norwich, New London and GlastonburyLOOK ELSEWHERERanked #9 of 13 in Glastonbury · Fast same-day service with excellent workmanship and communication, but expect to pay prem…See all 13 plumbers we've reviewed in Glastonbury, CT →
Nearby: Glastonbury · Coventry · Cromwell · Stafford