Roach Plumbing/Heating & Well Systems: an RWA Well Service Company
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Budget-Friendly
Based on review analysis
None Found ✓
No significant concerns in reviews
Trust Score: 0/100 · Based on 61 reviews
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 61 Reviews Tell Us
Emergency Response
Emergency and same-day calls
Emergency and burst pipe repair
What To Watch Out For
No significant concerns found in reviews ✓
Quality & Professionalism
Consistent professionalism and knowledge: 4 of 5 reviews mention polite, knowledgeable staff who answer questions thoroughly
Communication
Emergency responsiveness: 3 of 5 reviewers specifically praise after-hours and weekend callback speed, with one noting 'hours, not days' for repairs
Pricing
Pricing significantly below market: 2 reviewers mention beating competitor quotes or unexpected cost savings
Customer reviews
Reviews from Google, Yelp & more
Nothing breaks at our house during regular business hours; it's always at night or a weekend. Always! Roach never fails to call us back quickly and works to send someone to get it fixed timely. Hours, not days. The repairmen are always polite and seem knowledgeable. We've never had an issue with a repair. Definitely recommend based on our own experience.
Roach Plumbing is always very professional in the way they deal with customers. They were able to help me with a bathroom refresh well below the quote I had from other organizations. They even repaired a small leak in my basement at no cost.
Super service! Responsive, polite and very knowledgeable! My nee basement bathroom works well thanks ti the Roach team!
Roach Plumbing is amazing. Called in the morning for a water heater at my rental property in East Hampton and same day a new one was installed. As a landlord it is great to have such a reliable and prompt contractor to get issues at a rental fixed, it keeps tenants very happy. Always easy, friendly, and prompt service. I have also used their service in the past for a well pressure tank, well foot valve, whole home water filter, toilets, and other water heaters. Highly recommend
I have used Roach Plumbing twice now (new water heater and upgraded well equipment) and will continue to use them for any future projects going forward. Sean and his team are excellent to work with. They are responsive, patient, and do excellent work (shoutout to Cameron). They take the time to answer any questions I have and are always friendly and thorough. Highly recommend!
Business details
Service area
Based in Glastonbury. Serves 12 nearby cities within 20 miles:
Roach Plumbing/Heating & Well Systems: an RWA Well Service Company