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Joe the Plumber

Glastonbury, CT
4.7(673 reviews)
RESPONSE

Fast Response

Reviewers confirm quick response

EMERGENCY

24/7 Verified

Confirmed by reviews

PRICING

Premium

Based on review analysis

RED FLAGS

1 concern

Pricing fairness contradiction: dimension score of 0 conflicts with 5 star Google average (4.7/5 across 673 reviews)—possible data error or undisclosed billing issues not captured in this sample

Trust Score: 0/100 · Based on 673 reviews

How they score across what matters

Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.

What they do well (and don’t)

Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.

What 673 Reviews Tell Us

Emergency Response

Rapid response and faster-than-expected job completion: 4 of 5 reviews specifically mention quick scheduling, same-day or accelerated service, and beating time estimates

Emergency and same-day calls

What To Watch Out For

Pricing fairness dimension scored 0/100 despite positive review sentiment—no reviews in sample mention pricing or cost concerns, creating data gap that warrants price verification before booking

Pricing fairness contradiction: dimension score of 0 conflicts with 5 star Google average (4.7/5 across 673 reviews)—possible data error or undisclosed billing issues not captured in this sample

Quality & Professionalism

Exceptional workmanship quality with meticulous attention to detail: all 5 reviews praise job quality, including large projects like main water line replacement and multi-bathroom drain replacement

Professional communication and transparency: 4 of 5 reviewers mention detailed explanations of work, clear problem diagnosis, and keeping customers informed throughout the process

Exceptional cleanliness and professionalism: multiple reviews highlight shoe covers, thorough cleanup, and respectful behavior

Communication

Professional communication and transparency: 4 of 5 reviewers mention detailed explanations of work, clear problem diagnosis, and keeping customers informed throughout the process

Respect for Your Home

Exceptional cleanliness and professionalism: multiple reviews highlight shoe covers, thorough cleanup, and respectful behavior

Pricing

Pricing fairness dimension scored 0/100 despite positive review sentiment—no reviews in sample mention pricing or cost concerns, creating data gap that warrants price verification before booking

Fast ResponderClean & ProfessionalGood Communicator24/7 Verified by Reviews

Customer reviews

Reviews from Google, Yelp & more

S
Shareen Rodriques

Very easy to schedule with no long wait times. My professional Kyle McAlees consistently does excellent work. I was very thankful when Kyle was assigned this time also because I had great experience previous time he serviced my water heater. He explains everything that was done in detail and gives helpful recommendations. He also uses the shoe covers every time he has to walk through my house to go from the basement to his vehicle and I find him to be just truly good at his job, professional conduct and very personable. Highly recommend this company.

A
adam barbuto

I highly recommend Joe the Plumber. He recently repaired my main water service line and did an outstanding job from start to finish. He responded quickly, worked efficiently, and completed the repair much faster than I expected without sacrificing quality. What impressed me most was his professionalism and attention to detail. After the work was completed, the entire area was cleaned up so well that you could hardly tell any excavation had been done. The workmanship was excellent and he kept me informed throughout the entire process. If you’re looking for a reliable, honest plumber who takes pride in his work, Joe is the person to call. I couldn’t be happier with the service and would absolutely use him again.

T
Tom Murtha

I recently had two large sections of copper drainpipe replaced in my home — roughly two 20-foot runs servicing three bathrooms and my kitchen — and the experience was outstanding from start to finish. Wayne was the lead technician on the job, and his workmanship was exceptional. He was extremely meticulous, professional, and clearly took a lot of pride in doing the job the right way. Everything was done carefully, cleanly, and with great attention to detail. Brent, his apprentice, was also fantastic. He worked hard the entire time, was professional and respectful, and it was clear he was learning from one of the best. Replacing drain lines is not a small project, but these guys made the process smooth and stress-free. The new PVC installation looks excellent, and I’m very happy with the results. I highly recommend Joe the Plumber if you want quality plumbing work done right.

K
Kevin Russell

I've used Joe The Plumber several different times now and always have been very happy with them. They have always been able to come out quicker than they originally said. Which was quick to begin with anyway. The guys have always been polite and extremely clean. They explain everything in detail and make sure it's clear what the issue is and what needs to be done.

T
Torrance Downes

Dillon and Mark were great, explaining everything involved. They worked quickly, getting our service up and running by about 1:30pm, even with downtime delays waiting for the water company folks to arrive. Quite pleased.

Business details

Phone
(860) 614-7157
Address
350 Chapel Rd Unit 1, South Windsor, CT 06074, USA
Hours
Open 24 hours

Service area

Based in Glastonbury. Serves 15 nearby cities within 20 miles:

Last updated July 7, 2026 · Data from Google Reviews
0

Joe the Plumber

4.7$$$$
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