Advance Plumbing & Heating, Inc.
Fast Response
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Premium
Based on review analysis
None Found ✓
No significant concerns in reviews
Trust Score: 0/100 · Based on 694 reviews
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 694 Reviews Tell Us
Emergency Response
Fast emergency response: arrived within 70 minutes of morning call, with one 40-year customer relationship suggesting consistent reliability
Emergency and same-day calls
What To Watch Out For
Not enough data to identify weaknesses; all 5 reviews are 5-star ratings with no complaints about service, pricing, or outcomes
Quality & Professionalism
Consistently clean, meticulous workmanship with attention to detail and customer flexibility on unusual requests
Communication
Exceptional technical knowledge, especially on complex systems like tankless water heaters; technicians methodically diagnose and explain issues
Strong office communication and support; staff described as responsive, helpful, and personable
Pricing
Not enough data to identify weaknesses; all 5 reviews are 5-star ratings with no complaints about service, pricing, or outcomes
Customer reviews
Reviews from Google, Yelp & more
Really nice and professional company from the first phone conversation to the finished service. Dylan was super helpful with the repair and information on my original yucky faucets. Happy to say I have found a plumbing place that I’ll definitely be using in the future!
Had a few companies come out to check out my tankless hot water system. Felt like no one knew what they were talking about until Advance Plumbing and Heating. The tech, Toby, was great. Took the time to explain to me all the possible points of failure that could be causing my issue, and explained how he was ruling them out. He was knowledgeable about our system and very nice. We will be using them exclusively moving forward.
I called at 8:20a and they arrived before 9:30a. Work was professional, fast, and fixed the problems meticulously. I’m very pleased with the service, the friendly professionalism of Mike, and would highly recommend this company! I will definitely use this company again for any plumbing issues.
This firm has been fantastic; best plumber experience of all time! Amy in the office is responsive, helpful and funny. I love funny. Our plumber, Dylan, was extraordinary! His work was immaculate and he was extra flexible about my weird toilet dilemma. At one point I had 4 toilets in the house for two bathrooms, one too short, an odd one- piece style that didn't have a detachable tank, one that was delivered broken and one of our original ones that got broken moving it downstairs. We bought a fifth to replace the broken and too short ones and thanks to Dylan we now have two perfectly installed unbroken toilets of reasonable heights! Yay, Dylan!
Our family has been using Advance at this house for forty years. Very neat install of a heat exchanger this time. We are very happy and can’t wait for much lower heating bills. No mess left behind, another great job.
Business details
Service area
Based in Ansonia. Serves 15 nearby cities within 20 miles:
Advance Plumbing & Heating, Inc.