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The 15 24/7 plumbers serving New Munster

These 15 plumbers list 24/7 hours on their Google profiles — a claim they publish, not something we tested. We read 688 of their reviews for what actually happens after hours: where reviewers describe a real 2 a.m. call, that evidence is quoted below; where no review mentions after-hours response either way, the card says that too. Rankings are not for sale.

Updated Jul 11, 202620-mile radius of downtown New MunsterHow we rank
How we rank — the 60-second version

What we read: for each plumber, up to 100 recent reviews from Google, Yelp and BBB — the full text, not just the stars. For this page: 688 reviews across 15 businesses.

What moves a plumber up: repeated, independent evidence of showing up when promised, fair and upfront pricing, and work that holds. One glowing review counts for little; twenty that agree count for a lot.

What moves a plumber down: repeated complaint patterns — surprise fees, missed appointments, pressure sales — especially when they show up on more than one platform.

What never moves the ranking: money. One clearly labeled sponsored slot may appear above this list; it never changes the order below it.

Our take on each plumber is our opinion, grounded in the reviews we quote on this page. Full methodology ↓

Before you call anyone: shut off your main water valve. Then start at the top — every card is one tap to call. Not urgent? See all ranked plumbers in New Munster →

Our top picks

Consistent evidence of showing up, honest pricing, and work that lasts
1

A Right Price Plumbing & Sewer Company Inc.

Top pick24/7 per Google listing
5.0 (149 Google reviews) 17.4 mi from downtown New Munster

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

5.0 stars across 97 reviews (95 five-star, 0 two-star or three-star); fast_response in 20 reviews and fair_pricing in 15, with same-day appointments cited 16 times and emergency middle-of-night response documented.

Rating mix — of the 15 reviews we analyzed149 total on Google
5★14
4★0
3★0
2★0
1★1

What reviewers keep saying

  • Same-day and emergency availability confirmed in 16 of 97 reviews; Jordan documented arriving 'in the middle of the night' for a water leak emergency (cited in 3 of 97 reviews)
  • fair_pricing in 15 of 97 reviews; competitor overcharging is an explicit contrast in 2 reviews — reviewers note Jordan charges 'very fair' prices and performs bonus work at no extra charge (cited in 3 of 97 reviews)
  • No-added-cost work ethic: Jordan spotted unrequested issues and fixed them gratis, cited in at least 1 detailed review (cited in 2 of 97 reviews)

What reviewers complain about

  • 1 of 97 reviews documents a missed callback — Jordan uncharacteristically did not return a call, resulting in a 4-star instead of 5-star review (1 of 97 reviews)
What reviewers praise
“100% recommend! Came out within 2 hours and fixed the issue even faster! Down to earth guys. Thank you!”
Patrick Nikki · ★★★★★ · Google · Dec 2025
The most critical take we found
“terrible customer service & communication”
Torus · ★ · Google · Mar 2026

We read 97 of 149 reviews · newest from Dec 2025

(224) 338-6448
Full report →
2

Black Diamond Plumbing & Mechanical Inc.

Top pick24/7 per Google listing
4.9 (6,632 Google reviews) 19.0 mi from downtown New Munster

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

4.9-star BBB A+ accredited multi-trade (6,632 reviews); workmanship theme in 22 of 81 analyzed reviews and midnight emergency dispatch confirmed, but 2 reviewers cite higher-than-expected pricing.

Rating mix — of the 15 reviews we analyzed6,632 total on Google
5★12
4★0
3★0
2★0
1★3

What reviewers keep saying

  • Midnight emergency call answered and technician on-site first thing in the morning at a cost reviewers describe as very reasonable. (cited in 1 of 81 reviews)
  • Loyal customers cite consistent technicians and no staff turnover over multiple years — same techs returning for repeat service across furnace, A/C, disposal, and water heater work. (cited in 1 of 81 reviews)
  • Methodical technician approach praised: Mario resolved kitchen drain issue to best of abilities; Zach identified well-water contamination root cause and fixed it proactively. (cited in 2 of 81 reviews)

What reviewers complain about

  • Pricing runs high for some jobs: water heater replacement described as 'a little more expensive than we wanted' (T67wSj1SQsT5kdte4Huz) — expensive theme flagged in 2 of 81 analyzed reviews. (1 of 81 reviews)
What reviewers praise
“I called Black diamond,about having my kitchen drain cleaned. Mario,was the plumbing technician who arrived on time. He looked over the situation,and got to work. He took great care in making sure my issue was resolved to the best of his abilities. I would …”
James Mashinter · ★★★★★ · Google · Mar 2026
The most critical take we found
“Two years in a row, Black Diamond tells me I have a leak in my AC. In 2025, they told me the leak was fixed and system recharged. Come to find out during my 2026 annual tuneup that there’s a leak that needs to be fixed and the system will need to be …”
Mike · ★ · Google · May 2026

We read 81 of 6,632 reviews · newest from Mar 2026 · BBB A+ accredited

(815) 322-9227
Full report →Website ↗
3

Master Services Inc.

Top pick24/7 per Google listing
4.7 (1,046 Google reviews) 13.3 mi from downtown New Munster

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

Master Services holds 4.7 stars on 1,046 Google reviews; technician arrived at night to inspect a failed furnace, walked through all options, and 3-tech team coordinated same-day service with camera scope and ductwork cleaning.

Rating mix — of the 5 reviews we analyzed1,046 total on Google
5★5
4★0
3★0
2★0
1★0

Small sample — we've analyzed only 5 of 1,046 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Same-day coordination confirmed: Morgan called ahead, Mitchell and Riley arrived within an hour, walked through full procedure and answered all questions throughout the day per 1 of 5 reviews (cited in 1 of 5 reviews)
  • Night-time furnace inspection: Richard arrived at night, explained all options including financing and veteran's discount per 1 of 5 reviews (cited in 1 of 5 reviews)
  • Camera scope + main drain cleaning showed extra effort: ran larger blade after initial pass wasn't clean enough, confirmed clear drain (cited in 1 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
“Carlos did an excellent job of cleaning and evaluating our furnace system. He recommended first change batteries on thermostat, did pan treatment and flame sensor. Advised UV light needed replace, quoted price and will do that when check air conditioner in …”
Marilyn Woolley · ★★★★★ · Google · Mar 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 1,046 reviews · newest from Mar 2026

(262) 244-5650
Full report →Website ↗
4

Windy City Rooter, Inc.

Top pick24/7 per Google listing
4.7 (502 Google reviews) 12.0 mi from downtown New Munster

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

4.7 stars across 502 reviews; Windy City Rooter handles complex slab and sewer jobs with a full crew — 5 of 5 analyzed reviews flag 'professional' and multi-reviewer praise covers everything from collapsed-pipe diagnosis to burst-pipe excavation.

Rating mix — of the 5 reviews we analyzed502 total on Google
5★5
4★0
3★0
2★0
1★0

Small sample — we've analyzed only 5 of 502 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Handles major slab/sewer jobs that require week-long crew work — camera diagnostics plus full pipe replacement in-house (cited in 2 of 5 reviews)
  • themeCounts.professional=5 across all 5 analyzed reviews; crew praised for punctuality and property care (cited in 5 of 5 reviews)
  • Clear communication throughout complex jobs — technicians text before arrival and explain each step (cited in 2 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
“David arrived promptly to inspect my tankless water heater. He even texted me to inform me of his arrival. Upon his arrival, he thoroughly inspected the water heater and explained the functions of each component. After evaluating the situation, we decided to …”
Ruben H · ★★★★★ · Google · Mar 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 502 reviews · newest from Mar 2026

(847) 457-4143
Full report →Website ↗
5

Illinois Sewer and Drain Inc.

Top pick24/7 per Google listing
4.8 (333 Google reviews) 11.5 mi from downtown New Munster

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

4.8★ on 333 Google reviews; 5 of 5 analyzed are five-stars focused on sewer (5 mentions) — camera diagnostics, same-day emergency dispatch, and concrete/stone restoration after buried-pipe repairs are the documented differentiators.

Rating mix — of the 5 reviews we analyzed333 total on Google
5★5
4★0
3★0
2★0
1★0

Small sample — we've analyzed only 5 of 333 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Sewer camera diagnosis used in every documented job; findings shown to customer before scheduling repair — eliminates guesswork (cited in 3 of 5 reviews)
  • Saturday emergency dispatch confirmed: arrived within hours, spent 5 hours clearing line before scoping and scheduling follow-up concrete work — all completed in 1 day (cited in 2 of 5 reviews)
  • Historic stone floor and concrete slab restoration handled carefully on a complex 1860s house job; backfill and patching documented by multiple reviewers (cited in 2 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
“We had a great experience with Illinois Sewer & Drain inc., from first initial call to the company about our septic issue, to the work done on our property. We had a prior company come out, found we had a bad connection that was leaking from a pipe leading …”
Karen Reiche · ★★★★★ · Google · Feb 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 333 reviews · newest from Feb 2026

(224) 888-8122
Full report →Website ↗
6

Kenosha Plumbing

Top pick24/7 per Google listing
4.5 (156 Google reviews) 19.5 mi from downtown New Munster

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

4.5 stars / 156 reviews — delivers same-day water heater installs when competitors fail, with burst-pipe repair scheduled next-morning on a Sunday call; one reviewer flagged a $26 charge for an $8 part.

Rating mix — of the 5 reviews we analyzed156 total on Google
5★4
4★1
3★0
2★0
1★0

Small sample — we've analyzed only 5 of 156 reviews so far. Treat this as a first read.

Why we're cautious

  • Parts markup at ~3x cost ($8 part billed as $26) noted in 1 of 5 reviews — small sample makes even a single mention significant (1 of 5 reviews)
  • Parts markup flagged: $8 toilet flange billed at $26 — reviewer noted it only once but advises checking invoice before paying (1 of 5 reviews)

To be fair

  • Same-day water heater installation when 2+ other contractors promised same-day but could not deliver — Ryan & Kevin came through per qhbDwokYo1ZeazFvUWRK (cited in 1 of 5 reviews)
  • Sunday call → Monday morning burst-pipe repair appointment, fixed in a couple of hours with detailed walk-through of other issues (cited in 1 of 5 reviews)
  • Ceiling leak diagnosed quickly, repaired cleanly, and left job site tidy — fair pricing noted directly in u9nc2K31keWVm5Y44iZa (cited in 1 of 5 reviews)
What reviewers praise
“Ryan & Kevin installed my hot water heater today. Very professional service when other contractors promised me same-day service and could not come through. Kenosha Plumbing came through and got the job done for me! We were without hot water since Thursday. …”
Scott Jaklin · ★★★★★ · Google · Mar 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 156 reviews · newest from Mar 2026

(262) 653-8223
Full report →Website ↗
7

Advanced Water Heating Solutions

Top pick24/7 per Google listing
5.0 (90 Google reviews)4.6 on Yelp (65) 13.5 mi from downtown New Munster

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

5.0★ on 90 reviews; 97 of 100 analyzed are 5-star; water-heater mentioned in 30 reviews with fast_response=30 — same-day and short-notice installs dominate; Anthony cited by name across multiple quotes for no-upsell, clean installs.

Rating mix — of the 15 reviews we analyzed90 total on Google
5★11
4★0
3★0
2★0
1★4

Why we're cautious

  • 1-star Yelp review documents a warranty/claim job: initial visit 2 weeks after claim, ordered part, then 4 missed appointments and unreturned calls over 2 months — poor_workmanship flag in signals. (1 of 100 reviews)
  • slow_response documented in 2 reviews including 1 Yelp account where a warranty claim took 2 months with multiple no-shows and unreturned calls. (1 of 100 reviews)

To be fair

  • Same-day water heater install confirmed across multiple reviews including midnight-failure scenario handled the following afternoon. (cited in 2 of 100 reviews)
  • No-upsell, transparent pricing: 'No upsell, just quality work at a fair price. No surprises' per 1 reviewer on a relief valve diagnosis — fair_pricing=8 in themeCounts. (cited in 1 of 100 reviews)
  • Workmanship details cited: old water heater disposal included; drain snaked as a courtesy during install; tankless install handled with additional plumbing help beyond scope. (cited in 2 of 100 reviews)
What reviewers praise
“Anthony gave us a great price on a new water heater. He and his apprentice installed it promptly, disposed of our old water heater and cleaned up the area. We are very happy with Advanced Water Heating Solutions!”
Jim Gleeson · ★★★★★ · Google · Feb 2026
The most critical take we found
“hey never contacted me and therefore have moved on. it continues to amaze me how all of these local companies repeatedly lower the bar of customer service”
Brian Y. · ★ · Yelp · Dec 2024

We read 100 of 90 reviews · newest from Feb 2026

(815) 472-8486
Full report →Website ↗
8

The Sewer Guys, LLC

Top pick24/7 per Google listingSmall track record
4.9 (43 Google reviews) 18.5 mi from downtown New Munster

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

4.9 stars across 43 reviews; Tony resolves sewer and drain clogs same-day in under an hour and consistently steers customers away from upsells — pricing called 'very reasonable' in 4 of 5 analyzed reviews.

Rating mix — of the 5 reviews we analyzed43 total on Google
5★5
4★0
3★0
2★0
1★0

Small sample — we've analyzed only 5 of 43 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Same-day sewer/drain response in <1 hour cited in 3 of 5 analyzed reviews (cited in 3 of 5 reviews)
  • Transparent pricing — consistently opts for lowest-cost fix rather than upselling (cited in 3 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
“They came through clutch! After getting terrible service and the run around from drains R US for 2 days and not being able to run any water due to a sewer line back up. I called the sewer guys and they responded in less than an hour and had it fixed shortly …”
Robert Jones · ★★★★★ · Google · Feb 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 43 reviews · newest from Feb 2026

(262) 682-1580
Full report →Website ↗
9

Illinois Plumbing Drain Services

Top pick24/7 per Google listingSmall track record
5.0 (5 Google reviews) 15.7 mi from downtown New Munster

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

Perfect 5.0★ from 5 reviews (4 analyzed); one reviewer compared them favorably to 15-20 other companies, citing sump pump + ejector pump + toilet replacement plus a free inspection in one visit.

Rating mix — of the 4 reviews we analyzed5 total on Google
5★4
4★0
3★0
2★0
1★0

Small sample — we've analyzed only 4 of 5 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Multi-service efficiency: replaced sump pump, ejector pump, and toilet in a single visit plus performed a free plumbing inspection — cited as the best of 15-20 companies experienced. (cited in 1 of 4 reviews)
  • Weekend availability confirmed: came out on a Sunday when most companies would not. (cited in 1 of 4 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
“I never write reviews but this team was by far the most professional, quickest, and well executed plumbing company I’ve ever worked with. I’ve called easily 15-20 different companies in my past years as a home owner. They replaced my sump pump, ejector pump, …”
Massimo · ★★★★★ · Google · Jan 2026
The most critical take we found

No critical reviews among the 4 we analyzed — there is nothing negative to quote yet.

We read 4 of 5 reviews · newest from Jan 2026

(224) 223-6421
Full report →Website ↗

Worth a look — with caveats

Real strengths, but read the concerns first
10

Duane Blanton Round Lake

Caveats apply24/7 per Google listing
4.7 (2,421 Google reviews) 16.3 mi from downtown New Munster

Advertises 24-hour service on its Google profile — no reviews we analyzed mention after-hours response either way.

Our take — how we form it

4.7 stars across 2,421 reviews, 84 analyzed; professional=44, workmanship=17 of 84 — strong install quality and technician expertise, but 1 review flagged a $3,500 sump pump quote vs $1,000 from a competitor.

Rating mix — of the 15 reviews we analyzed2,421 total on Google
5★12
4★1
3★0
2★0
1★2

Why we're cautious

  • Pricing outlier: 1 reviewer quoted $3,500 for a sump pump install and found an alternate company for $1,000. With <25 negative reviews in the sample, this is a notable pricing flag for large-ticket jobs. (1 of 84 reviews)
  • One pricing complaint (expensive=1): $3,500 quoted for sump pump vs $1,000 from a competitor for identical work — worth comparison shopping on larger jobs. (1 of 84 reviews)

To be fair

  • Workmanship cited in 17 of 84 analyzed reviews; HVAC install corrected prior company's drain tubing errors, reconnected a broken dehumidifier the customer didn't know was offline. (cited in 1 of 84 reviews)
  • James and Juan arrived on time, provided estimate, installed temporary fix while awaiting parts, then returned to complete — full work scope explained verbally at each step. (cited in 1 of 84 reviews)
  • Customer MVP Program cited — zero charge for a faucet repair visit, technician fixed reattachment issue in minutes. (cited in 1 of 84 reviews)
What reviewers praise
“Ted and Anthony did a great job! They were professional, attentive and prompt. Ted explained all the features and functions of the new HVAC unit and was patient enough to answer additional questions my wife had while on the phone. Ted even recommended …”
Hector Gonzalez · ★★★★★ · Google · Mar 2026
The most critical take we found
“The WORST Plumbing Service I have EXPERIENCED in 18 years ! 1) They installed a new water heater after my basement flooded and didn't bother to test all the faucets ! I get home NO WATER at mt kitchen sink. I was at work. I also believe was overcharged for …”
Sam Danenberger IV · ★ · Google · Apr 2026

We read 84 of 2,421 reviews · newest from Mar 2026

(815) 860-5496
Full report →Website ↗
11

Wally Blanton Plumbing and Sewer

Caveats apply24/7 per Google listing
4.7 (977 Google reviews) 12.1 mi from downtown New Munster

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

4.7★ across 977 reviews; 4 of 5 analyzed are 5-star — Derrick and Andrew praised for clean first-time work with thorough pre-job explanation, but one 3-star review documents mismatched pricing quotes ($200 gap) and a sewage mess left in the basement.

Rating mix — of the 5 reviews we analyzed977 total on Google
5★4
4★0
3★1
2★0
1★0

Small sample — we've analyzed only 5 of 977 reviews so far. Treat this as a first read.

Why we're cautious

  • Pricing discrepancy between technician and husband quoted $200 apart on the same job; office screened calls from the customer when she followed up for updates — communication failure across two channels. (1 of 5 reviews)
  • Inconsistent cleanup documented: buckets of sewer water left in basement without notice after a sewage backup job; kids discovered them outside — a significant post-job hygiene failure. (1 of 5 reviews)

To be fair

  • Technicians Derrick and Andrew completed work cleanly and 'right the first time,' explaining the issue and solution before starting — workmanship theme in 2 of 5 analyzed reviews. (cited in 2 of 5 reviews)
  • Sump pump next-day scheduling confirmed; John and Mike arrived at the early end of the appointment window for a sump pump failure — response noted as 'extremely helpful.' (cited in 1 of 5 reviews)
What reviewers praise
“Just had Steve and Anthony unclog our kitchen sink drain. They were courteous, professional, and communicated well throughout. I was able to use a coupon found online which greatly reduced the cost compared to previous services from other plumbing …”
thomas terranella · ★★★★★ · Google · Mar 2026
The most critical take we found
“Was very responsive to some sewer back up in our home and helped get the issue resolved in one day. The plumber and technician we worked with on the first day were hard to communicate with. They told me on price and my husband another price $200 more. They …”
Inga Bentley · ★★★ · Google · Dec 2025

We read 5 of 977 reviews · newest from Mar 2026

(847) 345-8185
Full report →Website ↗
12

FloRyte Services

Caveats apply24/7 per Google listing
4.9 (421 Google reviews)3.8 on Yelp (17) 17.6 mi from downtown New Munster

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

4.9 stars across 421 Google reviews; 92 of 100 analyzed are 5-star with fast_response cited 19 times and weekend/emergency availability 8 times — 4 slow-response complaints and 1 unprofessional conduct flag are the main blemishes.

Rating mix — of the 15 reviews we analyzed421 total on Google
5★11
4★0
3★0
2★0
1★4

Why we're cautious

  • 1-star review alleges employee lied to management and refused to complete covered repairs, threatening to leave drywall open if the problem wasn't covered by insurance — behavior described as 'very dishonest.' (1 of 100 reviews)
  • 4 of 100 reviews flag slow or no-show response (themeCounts.slow_response=4): one reviewer waited from 7am to 11:25am with no call about the delay, then had the same issue recur 11 days later with no ETA offered. (1 of 100 reviews)

To be fair

  • fast_response cited in 19 of 100 reviews; same-day service documented 8 times including weekend scheduling; water softener install completed the same weekend as the initial inquiry. (cited in 3 of 100 reviews)
  • Sewer and drain work is a documented specialty: sewer pipe replacement, outside clean-out, two basement pump replacements, toilet install, and smoke test all completed in 2 days across one job. (cited in 3 of 100 reviews)
  • Water heater service (19 mentions, top service) praised for timely arrival and thorough explanation; crew goes over all work completed and answers questions before leaving. (cited in 2 of 100 reviews)
What reviewers praise
“I had just bought a house that needed a water softener system installed and FloRyte services was extremely responsive! Right away, they responded to my inquiry and gave me a quote. I was very pleased with the fast response and service, which was done on the …”
carmen catalina · ★★★★★ · Google · Mar 2026
The most critical take we found
“I called this company 2 weeks ago in the evening and they advised they would be here the next morning at 7:00 am. They didn't show up until 11:25 am and I didn't receive a call advising there was a delay. I was given a $20 discount instead of the $30 …”
Jodi B. · ★ · Yelp · Oct 2018

We read 100 of 421 reviews · newest from Mar 2026

(847) 668-4903
Full report →Website ↗
13

Aqua Doctor Plumbing

Caveats apply24/7 per Google listing
4.8 (217 Google reviews)3.4 on Yelp (18) 15.5 mi from downtown New Munster

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

4.8★ across 217 reviews — fast_response=22, fair_pricing=7; strong sewer and gas line coverage with 33 plumber-cost mentions skewing positive, but 7 of 100 analyzed reviews are 1-star with job abandonment and surprise fee patterns.

Rating mix — of the 15 reviews we analyzed217 total on Google
5★10
4★0
3★0
2★0
1★5

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Yelp 1-star: routine sewer rodding done improperly — work underbid then upcharged vs. original $365 quote; invoice had no tech name or signature. (1 of 100 reviews)
  • Office staff described as 'extremely rude' when customer called back under warranty — denied warranty claim and refused to remedy faulty toilet repair. (1 of 100 reviews)
  • Scheduling reliability flagged — 1-star review describes job set up 2 weeks out, tech arrived without materials, rescheduled, and repeated the same failure again. (1 of 100 reviews)

To be fair

  • Sewer and root-clearing expertise confirmed — camera inspection, root diagnosis, and full pipe replacement cited across 11 sewer mentions; weekend sewer emergency resolved same day. (cited in 2 of 100 reviews)
  • Pricing praised as among the best after competitive quotes — fair_pricing=7, cheap-plumber=16; 1 reviewer compared multiple bids and chose Aqua Doctor as 100% the best value. (cited in 2 of 100 reviews)
  • Uncle Rob and Jim repeatedly named for transparency — show the problem directly, educate homeowners on systems, fast_response=22 of 100 analyzed. (cited in 2 of 100 reviews)
What reviewers praise
“Jim and Cody are THE BEST! Got here and got the job done. Quick and efficient. Cleaned up any mess they made and left me a very happy customer!! Thanks Guy! You are my ‘A’ Team!!!”
Tricia Poplawski · ★★★★★ · Google · Nov 2025
The most critical take we found
“incompetent is the best word to describe this business. I had asked them to come look at some pipes at my establishment and they did, told me how much it was gonna cost and set up a date to do the job 2 weeks later and told me i was gonna have to close my …”
Raul · ★ · Google · Oct 2025

We read 100 of 217 reviews · newest from Nov 2025

(847) 521-2100
Full report →Website ↗
14

Duane Blanton Plumbing, Sewer, Heating & Cooling

Caveats apply24/7 per Google listing
4.9 (189 Google reviews) 17.1 mi from downtown New Munster

Advertises 24-hour service on its Google profile — no reviews we analyzed mention after-hours response either way.

Our take — how we form it

Duane Blanton Plumbing holds 4.9★ across 189 reviews; 81 of 87 analyzed rated 5★ with workmanship cited 16 times — standout for photo-documented walkthroughs and tankless water heater expertise, but 1 reviewer reports permit delays with cash held weeks upfront.

Rating mix — of the 15 reviews we analyzed189 total on Google
5★13
4★0
3★0
2★0
1★2

Why we're cautious

  • Permit acquisition failure reported: reviewer paid 50% deposit upfront, work failed to pull permits causing weeks-long delays; left home without running water during cold weather. (1 of 87 reviews)
  • Communication gap flagged in 1 review: tech arrived 2.5 hours outside quoted 8am–12pm window with no call or text to notify of delay. (1 of 87 reviews)
  • One 1★ reviewer reports paying 50% upfront then experiencing permit delays for weeks with no resolution, leaving the home without running water. (1 of 87 reviews)

To be fair

  • Transparent walkthrough documented: tech photographed every issue and personally walked customer through findings before any work began — strong trust signal for new customers. (cited in 1 of 87 reviews)
  • Tankless water heater installation and post-install issue resolution confirmed; Adam diagnosed a follow-up problem quickly and resolved it same visit. (cited in 1 of 87 reviews)
  • Persistent on stubborn problems: Al continued working after a prior plumber had given up, avoiding a much more expensive next step for the customer. (cited in 1 of 87 reviews)
What reviewers praise
“Jeremy went above and beyond to make sure the work when smoothly and quickly. He was extremely polite and professional. I highly recommend him and will definitely be using him for any of my plumbing needs.”
Brent Brenner · ★★★★★ · Google · Mar 2026
The most critical take we found
“I have had two good service calls in the past. I called for a job to be done and it was done at a reasonable cost. Had a bad experience this week, called to get a leaky water spickot replaced and the price was almost a thousand dollars! Checked the price on …”
Chad Kamp · ★ · Google · May 2026

We read 87 of 189 reviews · newest from Mar 2026

(815) 860-5043
Full report →Website ↗
15

Cupco Plumbing Inc.

Caveats apply24/7 per Google listingSmall track record
4.4 (21 Google reviews) 16.8 mi from downtown New Munster

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

Cupco Plumbing holds 4.4★ across 21 reviews; 5 reviews analyzed with 4 five-star and 1 one-star — owner supervision of jobs noted as a strength, but a $790 quote for a frozen pipe issue a tenant self-resolved in 5 minutes is a documented red flag.

Rating mix — of the 5 reviews we analyzed21 total on Google
5★4
4★0
3★0
2★0
1★1

Small sample — we've analyzed only 5 of 21 reviews so far. Treat this as a first read.

Why we're cautious

  • With only 21 total Google reviews, 1 of 5 analyzed is a 1-star documenting a $200 dispatch fee + $790 quote for a frozen pipe situation that required no actual plumbing intervention. (1 of 5 reviews)
  • $200 dispatch fee charged then $790 quoted for a frozen pipe issue that tenants resolved themselves in 5 minutes by repositioning a heater — reviewer declined quote and resolved without any plumbing work. (1 of 5 reviews)

To be fair

  • Owner shows up to verify job quality: three plumbers on-site for a sewage blockage call, including supervisor arriving to confirm work was going well (reviewConsistency=0.36 is low, but positive reviews consistently note thoroughness). (cited in 1 of 5 reviews)
  • Sewer break repair fully explained before work began; avoided unnecessary upsells where a $5k competitor recommendation turned out to be unnecessary after Cupco's diagnosis. (cited in 2 of 5 reviews)
What reviewers praise
“Great first experience with this company. I prefer to hire smaller local companies. I learned that the plumber I used to use had been purchased by a larger corporation. So I got a recommendation for Cupco. They were able to respond to a sewage blockage issue …”
John Carpender · ★★★★★ · Google · Jan 2026
The most critical take we found
“I spoke with Chad on Saturday, January 24, 2026 during business hours as one of my homes in Vernon Hills had no water possibly due to frozen pipes. I paid $200 dispatch fee for a technician to come out and troubleshoot the issue. Then the technician quoted …”
Ram Sarabu · ★ · Google · Jan 2026

We read 5 of 21 reviews · newest from Jan 2026

(224) 637-0514
Full report →Website ↗

How we rank the plumbers on this page

  1. We read the reviews — all of them we can get. For each plumber serving New Munster we pulled up to 100 recent reviews from Google, Yelp and BBB and read the full text. For this page: 688 reviews across 15 businesses.
  2. Patterns beat anecdotes. A plumber moves up when independent reviewers keep describing the same behavior: showing up when promised, quoting before working, work that holds. One rave changes nothing.
  3. Complaints count double when they repeat.Surprise fees, missed appointments, pressure sales — when the same complaint appears across reviewers (or across platforms), it caps how high we'll rank a business regardless of its star average.
  4. Money never moves the ranking.A plumber can buy the clearly-labeled sponsored slot at the top of the page — visibility, not endorsement. A business we wouldn't recommend can't buy the slot at all, and no payment changes the ranked order.
  5. Our take is our opinion.It's grounded in the reviews we quote and count on this page — check our evidence and disagree with us if you like. That's the point of showing it.
Every quotation on this page is reproduced verbatimfrom a publicly posted review and attributed to its author, star rating, platform and date. Star averages and review counts are Google's (or Yelp's) as of our last data pull. “Rating mix” charts describe only the set of reviews we analyzed, which we state on every card. Read the full policy — including what we do not do — on our methodology page.

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