Duane Blanton Round Lake
Plumber · Fox Lake, IL · Open 24 hours per Google listing
Our verdict
4.7 stars across 2,421 reviews, 84 analyzed; professional=44, workmanship=17 of 84 — strong install quality and technician expertise, but 1 review flagged a $3,500 sump pump quote vs $1,000 from a competitor.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 84 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Advertises 24-hour service on its Google profile — no reviews we analyzed mention after-hours response either way.
What reviewers praise
Workmanship cited in 17 of 84 analyzed reviews; HVAC install corrected prior company's drain tubing errors, reconnected a broken dehumidifier the customer didn't know was offline.
1 cited review
“Ted and Anthony did a great job! Ted explained all the features and functions of the new HVAC unit and was patient enough to answer additional questions my wife had while on the phone. They also reconnected my existing dehumidifier unit, which had stopped working (unbeknownst to me) and corrected the direction of some drain tubing from a previous installation by another company.”
James and Juan arrived on time, provided estimate, installed temporary fix while awaiting parts, then returned to complete — full work scope explained verbally at each step.
Cited in 1 of the 84 reviews we analyzed.
Customer MVP Program cited — zero charge for a faucet repair visit, technician fixed reattachment issue in minutes.
Cited in 1 of the 84 reviews we analyzed.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Pricing outlier: 1 reviewer quoted $3,500 for a sump pump install and found an alternate company for $1,000. With <25 negative reviews in the sample, this is a notable pricing flag for large-ticket jobs.
“Very, very very overpriced they wanted to charge me $3500 for sump pump I called another plumbing company $1000 for the exact same work”
One pricing complaint (expensive=1): $3,500 quoted for sump pump vs $1,000 from a competitor for identical work — worth comparison shopping on larger jobs.
“Very, very very overpriced they wanted to charge me $3500 for sump pump I called another plumbing company $1000 for the exact same work”
Keep it in proportion: these concerns are cited in 1 of the 84 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“The WORST Plumbing Service I have EXPERIENCED in 18 years ! 1) They installed a new water heater after my basement flooded and didn't bother to test all the faucets ! I get home NO WATER at mt kitchen sink. I was at work. I also believe was overcharged for the install by at least $300 ! 2) I call them and they send someone out to "fix" the issue the next day. The "plumber" calls me while I'm at work and doesn't …”
Positive
“Ted and Anthony did a great job! They were professional, attentive and prompt. Ted explained all the features and functions of the new HVAC unit and was patient enough to answer additional questions my wife had while on the phone. Ted even recommended humidity settings , based on different needs and health concerns. They also reconnected my existing dehumidifier unit, which had stopped working (unbeknownst to me) …”
“Very professional. Took time to explain everything so we could understand. Provided with estimate and installed a temporary fix until the parts com in. Would recommend. James and Juan came and completed the necessary work. They arrived on time and completed the necessary work in a timely manner. Very personable gentlemen. Took the time to explain everything to me and cleaned up the area. Would definitely …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Mar 2026.
Should you hire Duane Blanton Round Lake?
Hire if
- You need high-quality work that holds up over time
- You need a plumber who actually shows up when scheduled
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need guaranteed sub-hour response for true emergencies
Look elsewhere if
- You can find better-priced options nearby
Advice derived from the review analysis above — how we decide.
Own Duane Blanton Round Lake?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
Find plumbers near you
Duane Blanton Round Lakeisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Libertyville · Bristol · New Munster · Algonquin