Duane Blanton Plumbing, Sewer, Heating & Cooling
Plumber · Fox Lake, IL · Open 24 hours per Google listing
Our verdict
Duane Blanton Plumbing holds 4.9★ across 189 reviews; 81 of 87 analyzed rated 5★ with workmanship cited 16 times — standout for photo-documented walkthroughs and tankless water heater expertise, but 1 reviewer reports permit delays with cash held weeks upfront.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 87 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Advertises 24-hour service on its Google profile — no reviews we analyzed mention after-hours response either way.
What reviewers praise
Transparent walkthrough documented: tech photographed every issue and personally walked customer through findings before any work began — strong trust signal for new customers.
1 cited review
“Al and his partner were professional and respectful while very thorough with what was needed in our home! Giving very honest points about what needed to be replaced in our basement. I love how they took photos of everything and personally walked me through everything that needed to be fixed.”
Tankless water heater installation and post-install issue resolution confirmed; Adam diagnosed a follow-up problem quickly and resolved it same visit.
1 cited review
“I had yet another great experience with Adam. He was professional, knowledgeable and incredibly efficient. After a recent tankless water heater installation, we ran into an issue, and Adam quickly diagnosed the problem and resolved it right away. He truly knows his craft and takes pride in doing things right.”
Persistent on stubborn problems: Al continued working after a prior plumber had given up, avoiding a much more expensive next step for the customer.
Cited in 1 of the 87 reviews we analyzed.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Permit acquisition failure reported: reviewer paid 50% deposit upfront, work failed to pull permits causing weeks-long delays; left home without running water during cold weather.
Cited in 1 of the 87 reviews we analyzed.
Communication gap flagged in 1 review: tech arrived 2.5 hours outside quoted 8am–12pm window with no call or text to notify of delay.
“Kyle is a great technician. Very polite and found the problem right away. We were told that someone would be here between 8am and 12pm. He did not arrive till 2:30pm. We did not receive a call or text letting us know of his delay....”
One 1★ reviewer reports paying 50% upfront then experiencing permit delays for weeks with no resolution, leaving the home without running water.
Cited in 1 of the 87 reviews we analyzed.
Keep it in proportion: these concerns are cited in 2 of the 87 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“I have had two good service calls in the past. I called for a job to be done and it was done at a reasonable cost. Had a bad experience this week, called to get a leaky water spickot replaced and the price was almost a thousand dollars! Checked the price on Amazon for the parts and it is almost 13 bucks. I still had to pay $80 just to have a person come to my house to give me this crazy estimate and also tell me …”
“They gave me an estimate of $9,000 for a water softener and a sump pump battery back up!!!!!! Insane!!!!!! I already got a quote for the water softener for $1400!!!!!!! Are they crazy!!!!!!! The guy that came to my house then asked what would I be willing to pay. I'm not an idiot!!!!!!! So obviously they were taking advantage since we had had some flooding and I was completely freaked out!!!!!!! You should be …”
Positive
“Jeremy went above and beyond to make sure the work when smoothly and quickly. He was extremely polite and professional. I highly recommend him and will definitely be using him for any of my plumbing needs.”
“Service techs were communicative, knowledgeable, kind and respectful. Did great job !👍😊 Konnor and his partner were professional. Chris from this morning was also kind, professional and hardworking! Great team! Chris was very willing to help and is a great tech! Thank you Andrew and Juan were professional, kind and thorough! Good people. Explained stuff and did a good job! Thank you Chris installed a new …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Mar 2026.
Across platforms
Should you hire Duane Blanton Plumbing, Sewer, Heating & Cooling?
Hire if
- You need high-quality work that holds up over time
- You need a plumber who actually shows up when scheduled
Think twice if
- You need detailed walkthroughs and written estimates before work starts
- You need rock-bottom prices with zero flexibility on the quote
Look elsewhere if
- You can find better-priced options nearby
Advice derived from the review analysis above — how we decide.
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Find plumbers near you
Duane Blanton Plumbing, Sewer, Heating & Coolingisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Libertyville · Algonquin · Bristol · New Munster