FloRyte Services
Plumber · Fox Lake, IL · Open 24 hours per Google listing
Our verdict
4.9 stars across 421 Google reviews; 92 of 100 analyzed are 5-star with fast_response cited 19 times and weekend/emergency availability 8 times — 4 slow-response complaints and 1 unprofessional conduct flag are the main blemishes.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 100 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
What reviewers praise
fast_response cited in 19 of 100 reviews; same-day service documented 8 times including weekend scheduling; water softener install completed the same weekend as the initial inquiry.
1 cited review
“I was very pleased with the fast response and service, which was done on the weekend of the week I inquired about their services. While installing the water softener system, they identified a water pressure issue, indicating that my well pressure tank was not working optimally.”
Cited in 3 of the 100 reviews we analyzed — 2 cited reviews not excerpted here.
Sewer and drain work is a documented specialty: sewer pipe replacement, outside clean-out, two basement pump replacements, toilet install, and smoke test all completed in 2 days across one job.
2 cited reviews
“In two days they replaced sewer pipe, installed an outside clean-out, replaced two non-functioning basement pumps, replaced a toilet, performed a smoke test to cover all bases, coordinated a village inspection, and left our home immaculate. In fact, even the outside excavation was surgical in precision and left hardly a clue work was done.”
“I personally brought in multiple plumbing companies along the way for competitive estimates and Ex-Stink was always the least expensive. Not only that, their consultation and transparency made us comfortable to avoid trying different companies.”
Cited in 3 of the 100 reviews we analyzed — 1 cited review not excerpted here.
Water heater service (19 mentions, top service) praised for timely arrival and thorough explanation; crew goes over all work completed and answers questions before leaving.
Cited in 2 of the 100 reviews we analyzed.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
1-star review alleges employee lied to management and refused to complete covered repairs, threatening to leave drywall open if the problem wasn't covered by insurance — behavior described as 'very dishonest.'
Cited in 1 of the 100 reviews we analyzed.
4 of 100 reviews flag slow or no-show response (themeCounts.slow_response=4): one reviewer waited from 7am to 11:25am with no call about the delay, then had the same issue recur 11 days later with no ETA offered.
“I called this company 2 weeks ago in the evening and they advised they would be here the next morning at 7:00 am. They didn't show up until 11:25 am and I didn't receive a call advising there was a delay.”
Keep it in proportion: these concerns are cited in 2 of the 100 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“I know most people aren't going to read this whole thing, I wouldn't. All I have to say is use Ex-Stink at your own risk. If something goes amiss, they do not back up their work and are unwilling to admit to fault or submit insurance claims if there is an issue (which can easily happen with plumbing). I bought the $99 deal and had my main sanitary line rodded out by Ex-Stink on April 25, 2014. On Sunday, …”
“I contacted Harold the plumber to do work for my bed ridden mother whom I love and care for. Harold tried to make me feel confident and at ease convincing me my mother would be in good hands. Unfortunately this was totally opposite as he would not return calls or other correspondence for a week while I was forced to hire another plumber. Harold had agreed weeks before to pull a permit but kept coming up short. Our …”
“BEWARE DO NOT USE THIS COMPANY they are very dishonest they sent a very unprofessional employee to our home to get a few things repair at our home through a big company called american home shield and the employee they sent lied and said my husband said they could not open the drywall to check for the problem my husband never said that to him he lied to his boss and he said to us if he opens the drywall to check …”
Positive
“I had just bought a house that needed a water softener system installed and FloRyte services was extremely responsive! Right away, they responded to my inquiry and gave me a quote. I was very pleased with the fast response and service, which was done on the weekend of the week I inquired about their services. While installing the water softener system, they identified a water pressure issue, indicating that my well …”
“Andrew was on time. He and his associate did a great job fixing my gas leak which was behind the wall and not in the connections to my dryer. They fixed the 2 leaks without tearing down much of my wall. Excellent!!”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Mar 2026.
Across platforms
Should you hire FloRyte Services?
Hire if
- You need high-quality work that holds up over time
- You need a plumber who actually shows up when scheduled
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need guaranteed sub-hour response for true emergencies
Advice derived from the review analysis above — how we decide.
Own FloRyte Services?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
Find plumbers near you
FloRyte Servicesisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Libertyville · Algonquin · Bristol · New Munster