FastPlumber near me

The 15 plumbers serving Charlottesville, ranked.

16 plumbing companies serve the Charlottesville area within 20 miles, and we've read 76 of their public reviews — the critical ones first. 8 answer 24/7 per their Google listings; where reviewers describe real middle-of-the-night calls, that evidence is quoted on the cards below. Rankings are not for sale.

Ratings run high here (median 4.8, 2 below 4.0), but the depth behind them varies: 11 companies carry 100+ reviews while others have a few dozen, which we treat as thinner evidence and say so on their cards. Where reviewers repeat a specific complaint — 9 of the 16 companies have one — it's flagged below with their exact words. One number worth knowing: Michael & Son Services alone carries 3,170 Google reviews — the deepest review base in this radius. Across the reviews we analyzed, the work named most often is water heaters and burst pipes.

Updated Jul 11, 202620-mile radius of downtown CharlottesvilleHow we rank
How we rank — the 60-second version

What we read: for each plumber, up to 100 recent reviews from Google, Yelp and BBB — the full text, not just the stars. For this page: 75 reviews across 15 businesses.

What moves a plumber up: repeated, independent evidence of showing up when promised, fair and upfront pricing, and work that holds. One glowing review counts for little; twenty that agree count for a lot.

What moves a plumber down: repeated complaint patterns — surprise fees, missed appointments, pressure sales — especially when they show up on more than one platform.

What never moves the ranking: money. One clearly labeled sponsored slot may appear above this list; it never changes the order below it.

Our take on each plumber is our opinion, grounded in the reviews we quote on this page. Full methodology ↓

Water everywhere right now? Shut off your main valve first, then jump to the 24/7 picks ↓. Every plumber below is one tap to call.

We'd keep looking

The average rating hides complaint patterns we can't ignore
1

Michael & Son Services

We'd call someone else first24/7 per Google listing
4.8 (3,170 Google reviews) 13.6 mi from downtown Charlottesville

Excellent craftspeople with stellar communication and speed, but pricing on plumbing work may run significantly higher than competitors.

Rating mix — of the 5 reviews we analyzed3,170 total on Google
54
41
30
20
10

Small sample — we've analyzed only 5 of 3,170 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Exceptional workmanship and technical knowledge across trades — 4 of 5 reviewers praise efficiency, professionalism, and expertise (cited in 4 of 5 reviews)
  • Strong communication and customer comfort — 3 reviewers specifically mention clear explanations, personable demeanor, and stress-free interactions (cited in 3 of 5 reviews)
  • Efficient service completion — multiple reviewers note fast turnaround and minimal wait time despite complexity (cited in 2 of 5 reviews)

What reviewers complain about

  • Plumbing pricing appears uncompetitive — one reviewer felt $1,800 for a valve, connector, and water line upgrade was excessive and explicitly shopped other quotes (1 of 5 reviews)
What reviewers praise
Plumber was on time and courteous. Wore those slippers to keep our floors clean! Examined what needed to be done to replace a water line in our hot water closet with copper as it was pvc and not up to code. He said he needed to add a valve and connector. His …
leslee riddell · ★★★★ · Google · Jun 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 3,170 reviews · newest from Jun 2026

2

Albemarle Heating & Air

We'd call someone else first24/7 per Google listing
4.9 (2,388 Google reviews) 3.0 mi from downtown Charlottesville

Exceptionally fast and dependable HVAC/plumbing technicians who show up on time or early, but pricing fairness data is completely absent from reviews.

Rating mix — of the 5 reviews we analyzed2,388 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 2,388 reviews so far. Treat this as a first read.

Why we're cautious

  • Pricing fairness dimension scored 0/100 despite no negative pricing mentions in reviews—either pricing data is missing or unavailable for assessment

To be fair

  • All 5 reviews praise on-time or early arrival and reliability—customers specifically mention peace of mind from consistent, dependable service (cited in 3 of 5 reviews)
  • Technicians are knowledgeable and explain work clearly; 3 reviews specifically highlight communication and professionalism (cited in 3 of 5 reviews)
  • Fast emergency response—one reviewer reports system restored 'in no time' after capacitor failure (cited in 1 of 5 reviews)
What reviewers praise
I've been using Albemarle Heating & Air for several years and have always had a great experience with them. Every technician has done a great job and solved any issues I had. I specifically want to thank Kyron who not only did an exceptional job making sure …
JB W · ★★★★★ · Google · Jun 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 2,388 reviews · newest from Jun 2026

3

Robertson Electric

We'd call someone else first24/7 per Google listing
4.8 (1,309 Google reviews) 1.9 mi from downtown Charlottesville

Dispatches technicians within an hour and executes flawlessly, but only 5 reviews limits confidence in pricing and edge-case reliability.

Rating mix — of the 5 reviews we analyzed1,309 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 1,309 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Rapid emergency response: technician arrived within one hour of call (cited in 1 of 5 reviews)
  • All 5 reviewers gave perfect 5/5 ratings with consistent praise for professional workmanship and expertise (cited in 5 of 5 reviews)
  • Named technicians (Danny Dickerson, Jeremy Lamb, Austin, Joel) receive individual praise for expertise and customer service (cited in 3 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
I had an outstanding experience with Robertson Electric. They were incredibly responsive and scheduled my appointment quickly. A special shout-out to Danny Dickerson, who was professional, personable, and clearly an expert at his craft. He took the time to …
Dustin Shumaker · ★★★★★ · Google · May 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 1,309 reviews · newest from May 2026

4.9 (1,057 Google reviews) 2.6 mi from downtown CharlottesvilleNot a 24/7 shop

Same-day emergency response with meticulous workmanship; staff consistently goes above and beyond the initial scope.

Rating mix — of the 5 reviews we analyzed1,057 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 1,057 reviews so far. Treat this as a first read.

What reviewers keep saying

  • 5 of 5 reviews praise professionalism, thoroughness, and respectful service; technicians named (Malec, Michael, Patrick, Kenny, Caleb, Andrew) deliver personalized attention (cited in 5 of 5 reviews)
  • Responsive dispatch and scheduling: same-day service confirmed in at least one emergency call, with proactive follow-up during weather delays (cited in 2 of 5 reviews)
  • Detailed diagnostic work and scope-creep value: multiple reviews highlight exceeding expectations—removing insulation during an estimate, complex drywall cutting for structural support, multiple system options presented (cited in 3 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
Malec was so professional, thorough, and efficient that we would call again and recommend Otter Guys to anyone who has a plumbing issue that needs immediate attention. He worked hard and trekked up and down stairs repeatedly in this heat without complaint, …
Lori Myers · ★★★★★ · Google · Jun 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 1,057 reviews · newest from Jun 2026

5

Just Better Home Services

We'd call someone else first24/7 per Google listing
4.7 (650 Google reviews) 13.5 mi from downtown Charlottesville

Excellent emergency response and workmanship, but one customer experienced a controversial tiered pricing structure that left them with a $169 charge for diagnosis only.

Rating mix — of the 5 reviews we analyzed650 total on Google
54
40
30
20
11

Small sample — we've analyzed only 5 of 650 reviews so far. Treat this as a first read.

Why we're cautious

  • Potential tiered diagnostic pricing structure: one customer accused the company of bait-and-switch by not disclosing upfront that inspecting 'above ground' issues would cost $450 on top of the $169 arrival fee (1 of 5 reviews)
  • 1 of 5 reviewers reports being charged $169 for site visit alone, then quoted an additional $450 just to diagnose an issue, resulting in customer leaving without service (1 of 5 reviews)

To be fair

  • 4 of 5 reviewers praise fast emergency response, including one arrival within an hour of an after-hours call (cited in 4 of 5 reviews)
  • 4 of 5 reviewers explicitly mention transparent communication and thorough explanation of work (cited in 4 of 5 reviews)
  • Multiple reviewers report quick job completion and professional demeanor (cited in 3 of 5 reviews)
What reviewers praise
I had the best experience today. My service man was amazing, knowledgeable and pleasant. I am ignorant to anything plumbing and hw made sure he explained the full process. I woke up to no water and after the visit, I have water and a plan of action. He made a …
bee Brock · ★★★★★ · Google · May 2026
The most critical take we found
Astoundingly blatant rip off. Do not call these guys. Paid $169 for them to come fix issue with well water pressure. They charged that much just to arrive on site. Once here, they said that in order to look at anything “above ground” it would cost $450 to …
Joshua Winslow · · Google · May 2026

We read 5 of 650 reviews · newest from May 2026

6

Sunwave Plumbing

We'd call someone else first
5.0 (628 Google reviews) 3.7 mi from downtown CharlottesvilleNot a 24/7 shop

Perfect 5/5 track record across 628 Google reviews with emergency response times that beat expectations, even arriving early on Christmas Eve.

Rating mix — of the 5 reviews we analyzed628 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 628 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Exceptional emergency responsiveness: scheduled and arrived early on Christmas Eve eve despite holiday timing, with same-day completion of complex multi-part jobs (cited in 2 of 5 reviews)
  • Transparent pricing communicated upfront before work begins, with multiple reviewers noting fair and reasonable rates (cited in 2 of 5 reviews)
  • Proactive problem-solving: plumbers make cost-saving and time-saving recommendations before starting work rather than upselling (cited in 1 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
I scheduled my appointment and I received a text notification when they were arriving. Our toilet was running and they quickly assessed the problem and replaced our fill valve. They also fixed another problem of a low water level in toilet tank with another …
Gail Smith · ★★★★★ · Google · Jun 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 628 reviews · newest from Jun 2026

7

W.E. Brown, Inc

We'd call someone else first
4.8 (549 Google reviews) 2.3 mi from downtown CharlottesvilleNot a 24/7 shop

Excellent responsiveness and workmanship with a serious pricing problem—one customer was quoted $1,800 for a $100 faucet repair.

Rating mix — of the 5 reviews we analyzed549 total on Google
54
40
30
20
11

Small sample — we've analyzed only 5 of 549 reviews so far. Treat this as a first read.

Why we're cautious

  • Dishonest diagnostics: technician recommended full system replacement for a simple faucet repair, claiming the part was 'too old' when it was actually repairable—suggests potential upselling practice (1 of 5 reviews)
  • Severe pricing inconsistency: one customer quoted $1,800 to replace a bathtub faucet that a local competitor fixed for $100, with the technician citing convenience rather than actual repair complexity (1 of 5 reviews)

To be fair

  • Fast, professional service: 3 of 5 reviews praise prompt arrival, same-day completion, and efficient work (cited in 3 of 5 reviews)
  • Knowledgeable technicians who communicate clearly: customers report detailed explanations and walk-throughs of repairs (cited in 3 of 5 reviews)
  • Respectful treatment of homes: multiple reviews note professional behavior and clean work areas (cited in 2 of 5 reviews)
What reviewers praise
The installation team of Rusty, Ricardo and Gustavo were very friendly and knowledgeable. They removed all of the old system and installed the new hvac system with efficiency and left the area cleaner than they found it. They kept me informed as to what …
Claudia Winter · ★★★★★ · Google · May 2026
The most critical take we found
If you want an honest estimate and a plumber who respects both you and your home, I strongly recommend choosing a local professional instead of this company. I was quoted $1,800 to replace my entire bathtub faucet system because the technician “didn’t want to …
Jenna Bragg · · Google · Feb 2026

We read 5 of 549 reviews · newest from May 2026

8

Rooter-Man

We'd call someone else first
4.8 (406 Google reviews) 6.3 mi from downtown CharlottesvilleNot a 24/7 shop

Honest, fast-moving crew that prioritizes fair pricing and won't upsell you—perfect for 2am panic calls since they mobilize extra manpower when needed.

Rating mix — of the 5 reviews we analyzed406 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 406 reviews so far. Treat this as a first read.

What reviewers keep saying

  • All 5 reviews praise honesty and integrity; one explicitly notes the company avoided unnecessary upselling and focused on lowest-price solutions. (cited in 3 of 5 reviews)
  • Rapid response and mobilization: one reviewer reports riser installation completed in 'very short period of time' after unexpected on-site discovery; another notes appointment was 'right on time'. (cited in 2 of 5 reviews)
  • Consistently named individual technicians (Andrew, Austin, Daniel, Shane, Temo) across reviews suggest stable, trained crew with strong technical knowledge. (cited in 4 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
Absolutely AMAZING experience with Rooterman! Andrew, Brett, Vincent, and Dennis worked incredibly hard to solve a very stressful plumbing/septic issue for me, and I truly cannot thank them enough. They were professional, respectful, knowledgeable, and went …
Lauren Webster · ★★★★★ · Google · May 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 406 reviews · newest from May 2026

9

Fitch Services

We'd call someone else first24/7 per Google listing
4.8 (372 Google reviews) 2.1 mi from downtown Charlottesville

Fitch delivers fast diagnosis and clean workmanship with fair pricing, but only 5 reviews means limited emergency track record.

Rating mix — of the 5 reviews we analyzed372 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 372 reviews so far. Treat this as a first read.

What reviewers keep saying

  • All 5 reviewers praise fair, transparent pricing with no surprise overages (cited in 3 of 5 reviews)
  • 4 of 5 reviewers specifically mention quick diagnosis and efficient work completion (cited in 4 of 5 reviews)
  • Multiple reviewers highlight professionalism and courtesy of technicians by name (Chad, Brian, Eric, Nola) (cited in 3 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
I had a wonderful experience working with Nola and Chad. Chad came to look at the work I needed and they provided a very fair estimate. They were also able to schedule the work within a month of our initial meeting. When they performed the work they were …
Geoff Shaw · ★★★★★ · Google · Apr 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 372 reviews · newest from Apr 2026

10

Roto-Rooter Plumbing & Drain Services

We'd call someone else first24/7 per Google listing
4.5 (196 Google reviews) 1.6 mi from downtown Charlottesville

Excellent technicians and fast response during emergencies, but customer service interactions and pricing transparency are major pain points.

Rating mix — of the 5 reviews we analyzed196 total on Google
53
40
30
20
12

Small sample — we've analyzed only 5 of 196 reviews so far. Treat this as a first read.

Why we're cautious

  • Receptionist disputes and alleged misrepresentation of customer statements appear in 2 of 5 reviews; one customer reports being told they were on a recorded line yet claims were disputed (2 of 5 reviews)
  • 1 review reports $800+ bill with billing discrepancies ($90 service call promised free then charged), though full refund was eventually issued (1 of 5 reviews)
  • 2 of 5 reviewers report significant issues with receptionist/phone communication: rudeness, interrupting, making assumptions, and misrepresenting customer agreements (2 of 5 reviews)

To be fair

  • 3 of 5 reviewers praise technician knowledge, thoroughness, and ability to explain complex issues clearly (cited in 3 of 5 reviews)
  • 2 of 5 reviewers specifically mention quick response and same-day/time-crunch service availability (cited in 2 of 5 reviews)
  • 3 of 5 reviewers note proactive communication and follow-up during service (calls when running late, detailed explanations) (cited in 3 of 5 reviews)
What reviewers praise
I recently had a plumbing issue at one of my rental units and had a great experience with Roto-Rooter in Charlottesville. They were extremely responsive from the beginning, maintained great communication throughout the process, and even called me a few times …
Dharma Patel · ★★★★★ · Google · May 2026
The most critical take we found
Their secretary Sarah is the rudest person I have ever dealt with in customer service. Which is unfortunate because their technician Travis was an amazing. She attempted to tell me what I should or shouldn't be doing with my tenants on my rental property, she …
David A · · Google · Nov 2025

We read 5 of 196 reviews · newest from May 2026

11

Roto-Rooter Plumbing & Drain Services

We'd call someone else first24/7 per Google listing
4.7 (192 Google reviews) 13.8 mi from downtown Charlottesville

Half-hour emergency response with consistently excellent workmanship—all 5 reviews are 5-star, with named technicians (Will, Randall) earning repeat business.

Rating mix — of the 5 reviews we analyzed192 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 192 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Exceptional emergency responsiveness: technician arrived within 30 minutes and completed repair in under an hour (cited in 1 of 5 reviews)
  • Proactive problem-solving: technician went beyond the call of duty with preventive measures and maintenance tips (cited in 1 of 5 reviews)
  • Reliable scheduling and punctuality: multiple reviewers noted quick appointment scheduling and on-time arrivals (cited in 1 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
I had a problem with a faulty toilet tank float mechanism that I could not resolve myself, so I called Roto Rooter. The plumber, Will, was here in a half hour and replaced the faulty mechanism in less than an hour. Will was professional, knowledgeable and …
James Stephenson · ★★★★★ · Google · Apr 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 192 reviews · newest from Apr 2026

12

Advanced Plumbing Services

We'd call someone else first
3.8 (50 Google reviews) 1.3 mi from downtown CharlottesvilleNot a 24/7 shop

Exceptionally fast emergency response with strong workmanship, but one major 2021 incident revealed significant quality control lapses on larger jobs.

Rating mix — of the 5 reviews we analyzed50 total on Google
54
40
30
20
11

Small sample — we've analyzed only 5 of 50 reviews so far. Treat this as a first read.

Why we're cautious

  • Single but extreme incident of poor job site conduct and sanitation (worker toilet left unflushed for two days during active job) (1 of 5 reviews)
  • One review alleges customer had to halt work mid-job to request correction of incomplete material replacement in certain areas, suggesting possible cutting corners or inadequate supervision (1 of 5 reviews)
  • High score variance (37 points) driven entirely by one 1/5 star rating vs. four 5/5 ratings; quality appears inconsistent across jobs or crews (1 of 5 reviews)

To be fair

  • 4 of 5 reviewers praise exceptional speed and responsiveness, including next-day service on complex jobs and rapid arrival during emergencies (cited in 4 of 5 reviews)
  • 4 of 5 reviewers highlight quality of work and attention to detail, with one noting technician 'triple checked' the fix to ensure correctness (cited in 4 of 5 reviews)
  • 3 of 5 reviewers specifically mention fair pricing and affordability relative to area competitors (cited in 3 of 5 reviews)
What reviewers praise
Advanced is by FAR are most pleasant, kind, punctual and reasonable plumbing service we've ever used! At my business we need plumbing work pretty regularly and we just used them for the first time for a pretty major job. They were phenomenal. They did a …
Crystal · ★★★★★ · Google · Feb 2026
The most critical take we found
Used Advanced Plumbing Services as part of a home warranty call and they discovered that most of the CPVC throughout my home was cracked. Paid them outside of warranty service to replace ALL plumbing in the house...BIG MISTAKE! First, one of the workers …
John Huffman · · Google · Jan 2021

We read 5 of 50 reviews · newest from Feb 2026

13

Rogers Plumbing

We'd call someone else firstSmall track record
5.0 (35 Google reviews) 2.7 mi from downtown CharlottesvilleNot a 24/7 shop

Independent plumber who shows up prepared, charges fairly, and handles emergency burst pipes with clear communication—all 5-star reviews with Dave Rogers personally handling jobs.

Rating mix — of the 5 reviews we analyzed35 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 35 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Arrives prepared with parts on hand and completes work efficiently. All 5 reviewers emphasize timeliness and competence. (cited in 5 of 5 reviews)
  • Pricing is fair and transparent. 3 reviewers explicitly mention reasonable fees and fair estimates despite not being the lowest hourly rate. (cited in 3 of 5 reviews)
  • Exceptional communication during complex jobs—proactively updates customers on progress and expectations. (cited in 3 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
GREAT! Rogers Plumbing is great. An independent plumber, not a big corporation; I like that and try to support independent businesses when possible. And Dave was terrific. Arrived on time, had all the parts needed in his truck, took care of the flushing …
LGS W · ★★★★★ · Google · Aug 2025
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 35 reviews · newest from Aug 2025

14

absolute plumbing & drain cleaning services inc

We'd call someone else first24/7 per Google listingSmall track record
4.8 (11 Google reviews) 1.9 mi from downtown Charlottesville

Answers emergency calls within minutes even on Saturday nights and excels at thorough diagnostics, but pricing can run significantly higher than competitors for complex jobs.

Rating mix — of the 5 reviews we analyzed11 total on Google
54
40
31
20
10

Small sample — we've analyzed only 5 of 11 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Exceptionally fast emergency response—inspected septic system within minutes of Saturday evening call (cited in 1 of 5 reviews)
  • Thorough diagnostic approach prevents unnecessary $20k replacements; 2 reviewers specifically praised detailed inspection work that identified root causes competitors missed (cited in 2 of 5 reviews)
  • Strong communication throughout job and willingness to waive fees or negotiate with insurance; 3 reviewers highlighted honest dealings and transparency (cited in 3 of 5 reviews)

What reviewers complain about

  • Initial pricing estimates can shock homeowners unfamiliar with complex installations; one reviewer initially objected to $2,500–$2,800 quote for gas water heater before understanding power-vent requirements (1 of 5 reviews)
  • Minor follow-up work sometimes required after job completion—one review noted forgotten drip pan that had to be corrected later (1 of 5 reviews)
What reviewers praise
Absolute Plumbing inspected our septic system within minutes of calling them on a Saturday evening due to our septic alarm going off. They cleaned our aerator which was clogged up and even waived the service fee. We will definitely be using Absolute Plumbing …
Hannah F · ★★★★★ · Google · Jul 2025
The most critical take we found
I have a rental where the hot water tank went out. My property manager contacted absolute plumbing and hired them for the job with a bid of 2500 to 2800. There was no stairs easy access. How can a 50 gal hot water tank cost almost 3k?oh it was gas. I …
D Armeni · ★★★ · Google · Feb 2020

We read 5 of 11 reviews · newest from Jul 2025

15

Perfect Plumbing services

We'd call someone else firstSmall track record
3.6 (8 Google reviews) 0.4 mi from downtown CharlottesvilleNot a 24/7 shop

Excellent work and fair pricing when they show up, but serious doubts about whether this business actually operates from a legitimate location.

Rating mix — of the 5 reviews we analyzed8 total on Google
52
40
31
20
12

Small sample — we've analyzed only 5 of 8 reviews so far. Treat this as a first read.

Why we're cautious

  • Business location legitimacy in serious question—2 of 5 reviews explicitly state the business 'does not exist' at the listed address and that it is an apartment building; another reviewer confirmed he works out of his apartment (3 of 5 reviews)

To be fair

  • Exceptional workmanship and attention to detail—one reviewer noted the bathroom was cleaner after the job than before, and work quality was called 'top notch' (cited in 1 of 5 reviews)
  • Fair pricing with quote integrity—quoted price was honored even when the job took longer than expected (cited in 2 of 5 reviews)
  • Fast callback and scheduling—called back within an hour with a quote and offered next-day service (cited in 1 of 5 reviews)
What reviewers praise
We are very pleased with Perfect Plumbing. We had never used them before and called them for the first time yesterday, while they were on another job. They asked for a picture of the problem and called back an hour later with a very reasonable quote. They …
M Goodwin · ★★★★★ · Google · Mar 2022
The most critical take we found
Does not exist. This is an apartment building
Luke McDermott · · Google · May 2025

We read 5 of 8 reviews · newest from May 2025

Also serving Charlottesville — not enough reviews to rank

We don't rank a plumber until we've read enough reviews to have an opinion. Ratings below are Google's, not ours.

David Shiflett Plumbing & Heating 5.0 (2 Google reviews) · Waynesboro · 20.0 mi Call

What reviewers complain about in Charlottesville

The repeated complaint patterns our read surfaced, business by business — each links to the card where the supporting quotes live. How we find these →

  • Albemarle Heating & AirPricing fairness dimension scored 0/100 despite no negative pricing mentions in reviews—either pricing data is missing or unavailable for assessment
  • Just Better Home ServicesPotential tiered diagnostic pricing structure: one customer accused the company of bait-and-switch by not disclosing upfront that inspecting 'above ground' issues would cost $450 on top of the $169 arrival fee
  • W.E. Brown, IncDishonest diagnostics: technician recommended full system replacement for a simple faucet repair, claiming the part was 'too old' when it was actually repairable—suggests potential upselling practice
  • Roto-Rooter Plumbing & Drain ServicesReceptionist disputes and alleged misrepresentation of customer statements appear in 2 of 5 reviews; one customer reports being told they were on a recorded line yet claims were disputed
  • Roto-Rooter Plumbing & Drain Services1 review reports $800+ bill with billing discrepancies ($90 service call promised free then charged), though full refund was eventually issued
  • Advanced Plumbing ServicesSingle but extreme incident of poor job site conduct and sanitation (worker toilet left unflushed for two days during active job)
  • Advanced Plumbing ServicesOne review alleges customer had to halt work mid-job to request correction of incomplete material replacement in certain areas, suggesting possible cutting corners or inadequate supervision
  • Advanced Plumbing ServicesHigh score variance (37 points) driven entirely by one 1/5 star rating vs. four 5/5 ratings; quality appears inconsistent across jobs or crews

How we rank the plumbers on this page

  1. We read the reviews — all of them we can get. For each plumber serving Charlottesville we pulled up to 100 recent reviews from Google, Yelp and BBB and read the full text. For this page: 75 reviews across 15 businesses.
  2. Patterns beat anecdotes. A plumber moves up when independent reviewers keep describing the same behavior: showing up when promised, quoting before working, work that holds. One rave changes nothing.
  3. Complaints count double when they repeat.Surprise fees, missed appointments, pressure sales — when the same complaint appears across reviewers (or across platforms), it caps how high we'll rank a business regardless of its star average.
  4. Money never moves the ranking.A plumber can buy the clearly-labeled sponsored slot at the top of the page — visibility, not endorsement. A business we wouldn't recommend can't buy the slot at all, and no payment changes the ranked order.
  5. Our take is our opinion.It's grounded in the reviews we quote and count on this page — check our evidence and disagree with us if you like. That's the point of showing it.
Every quotation on this page is reproduced verbatimfrom a publicly posted review and attributed to its author, star rating, platform and date. Star averages and review counts are Google's (or Yelp's) as of our last data pull. “Rating mix” charts describe only the set of reviews we analyzed, which we state on every card. Read the full policy — including what we do not do — on our methodology page.

Areas served

The plumbers on this page also serve Barboursville, Dyke, Earlysville, Quinque, Ruckersville, Somerset, Stanardsville — this Charlottesville guide covers those areas.

Nearby city guides