Fitch Services
Plumber · Charlottesville, VA · Open 24 hours per Google listing
Our verdict
Fitch delivers fast diagnosis and clean workmanship with fair pricing, but only 5 reviews means limited emergency track record.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #9 of 15 plumbers we've reviewed in Charlottesville, VA · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
All 5 reviewers praise fair, transparent pricing with no surprise overages
1 cited review
“Timely, efficient, and kept my house clean - like no one had been”
Cited in 3 of the 5 reviews we analyzed — 2 cited reviews not excerpted here.
4 of 5 reviewers specifically mention quick diagnosis and efficient work completion
1 cited review
“Timely, efficient, and kept my house clean - like no one had been”
Cited in 4 of the 5 reviews we analyzed — 3 cited reviews not excerpted here.
Multiple reviewers highlight professionalism and courtesy of technicians by name (Chad, Brian, Eric, Nola)
Cited in 3 of the 5 reviews we analyzed.
One 12-year customer reports owner-level responsiveness during difficult diagnostics
1 cited review
“Owner and team went above and beyond expectations with solution”
What reviewers report — the concerns
We looked for patterns of complaints in the 5reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Positive
“I had a wonderful experience working with Nola and Chad. Chad came to look at the work I needed and they provided a very fair estimate. They were also able to schedule the work within a month of our initial meeting. When they performed the work they were timely, efficient, and kept my house clean - like no one had been there. What great service!”
“Requested a diagnosis for insufficient hot water from a 14 year old water heater. Fitch had installed it for the prior owners, so I called the number on the sticker. They answered and in a moment had called up all the details and scheduled a service call to check it out. On the scheduled day they came ( earlier than planned with our approval). Diagnosed a wonky thermostat in 5 minutes. Replaced in 30 min. Chad was …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 372 reviews so far. Treat this as a first read.
Newest review in our sample: Apr 2026.
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Nearby: Charlottesville · Gordonsville · Scottsville