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Fitch Services

Charlottesville, VA
4.8(372 reviews)
RESPONSE

Fast Response

Reviewers confirm quick response

EMERGENCY

24/7 Verified

Confirmed by reviews

PRICING

Budget-Friendly

Fair Pricing ✓

RED FLAGS

None Found ✓

No significant concerns in reviews

Trust Score: 0/100 · Based on 372 reviews

How they score across what matters

Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.

What they do well (and don’t)

Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.

What 372 Reviews Tell Us

Emergency Response

4 of 5 reviewers specifically mention quick diagnosis and efficient work completion

Emergency and same-day calls

What To Watch Out For

Not enough data to identify weaknesses—all 5 reviews are 5-star ratings

Quality & Professionalism

Multiple reviewers highlight professionalism and courtesy of technicians by name (Chad, Brian, Eric, Nola)

Communication

One 12-year customer reports owner-level responsiveness during difficult diagnostics

Pricing

All 5 reviewers praise fair, transparent pricing with no surprise overages

Fast ResponderFair PricingClean & Professional24/7 Verified by Reviews

Customer reviews

Reviews from Google, Yelp & more

G
Geoff Shaw

I had a wonderful experience working with Nola and Chad. Chad came to look at the work I needed and they provided a very fair estimate. They were also able to schedule the work within a month of our initial meeting. When they performed the work they were timely, efficient, and kept my house clean - like no one had been there. What great service!

T
Tim Murray

Requested a diagnosis for insufficient hot water from a 14 year old water heater. Fitch had installed it for the prior owners, so I called the number on the sticker. They answered and in a moment had called up all the details and scheduled a service call to check it out. On the scheduled day they came ( earlier than planned with our approval). Diagnosed a wonky thermostat in 5 minutes. Replaced in 30 min. Chad was great, well spoken young man who represented Fitch very well . Clean workspace after his efficient and economical service. Kudos also to Nola at the desk in HQ for good communication. Recommend them.

B
Betsy Cox

My experience with Fitch was seamless, from the office staff communication to my technician Brian’s thoroughness and professionalism. He uncovered an issue, ensured my system was under warranty, and explained next steps. Prices are fair, and I feel confident the job will be done well. I recommend!

M
Mary Sandiford

We have used FITCH for heating/ac/plumbing service for 12 years. They have always provided responsive outstanding service. In the past two days we had a heating problem that was not easy to diagnose and resolve. Their owner and team went above and beyond expectations. They came up with a solution. Thank you again FITCH services. The Sandifords, Glenmore, Keswick

G
geneva Howard

The two service guys, Chad and Eric, were professional, very pleasant and courteous. They came in a timely manner and fixed my problem and made suggestions. They definitely knew their jobs. I've used this company before and will continue to do so. Kudos to them(5stars).

Business details

Phone
(434) 296-9980
Address
1325 E High St, Charlottesville, VA 22902, USA
Hours
Open 24 hours

Service area

Based in Charlottesville. Serves 1 nearby cities within 20 miles:

Last updated June 25, 2026 · Data from Google Reviews
0

Fitch Services

4.8$
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