The 10 plumbers serving Shenandoah, ranked.

10 plumbing companies serve the Shenandoah area within 20 miles, and we've read 50 of their public reviews — the critical ones first. After-hours options are thin in Shenandoah: just 3 of 10 list 24-hour service, so read those cards first if water is already moving. Rankings are not for sale.

Ratings run high here (median 4.8, nobody below 4.0), but the depth behind them varies: 3 companies carry 100+ reviews while others have a few dozen, which we treat as thinner evidence and say so on their cards. Where reviewers repeat a specific complaint — 6 of the 10 companies have one — it's flagged below with their exact words. One number worth knowing: Blue Mountain Plumbing, Heating & Cooling alone carries 249 Google reviews — the deepest review base in this radius. Across the reviews we analyzed, the work named most often is burst pipes and flooding.

Updated Jul 11, 202620-mile radius of downtown ShenandoahHow we rank

How we rank — the 60-second version

What we read: for each plumber, up to 100 recent reviews from Google, Yelp and BBB — the full text, not just the stars. For this page: 50 reviews across 10 businesses.

What moves a plumber up: repeated, independent evidence of showing up when promised, fair and upfront pricing, and work that holds. One glowing review counts for little; twenty that agree count for a lot.

What moves a plumber down: repeated complaint patterns — surprise fees, missed appointments, pressure sales — especially when they show up on more than one platform.

What never moves the ranking: money. One clearly labeled sponsored slot may appear above this list; it never changes the order below it.

Our take on each plumber is our opinion, grounded in the reviews we quote on this page. Full methodology ↓

Water everywhere right now? Shut off your main valve first, then jump to the 24/7 picks ↓. Every plumber below is one tap to call.

We'd keep looking

The average rating hides complaint patterns we can't ignore

Blue Mountain Plumbing, Heating & Cooling

We'd call someone else first

4.7 (249 Google reviews) 14.1 mi from downtown ShenandoahNot a 24/7 shop

Our take — how we form it

Excellent technicians and fast response times, but pricing lacks transparency and communication sometimes fails on urgent jobs.

Rating mix — of the 5 reviews we analyzed249 total on Google

5★3

4★0

3★0

2★0

1★2

Small sample — we've analyzed only 5 of 249 reviews so far. Treat this as a first read.

Why we're cautious

No-show or abandonment on scheduled urgent call: customer was never contacted after requesting urgent visit and scheduling confirmation, forcing cancellation (1 of 5 reviews)
Lack of pricing transparency: refuses to itemize charges and appears to mark up parts significantly (8x+ markup on toilet repair) (1 of 5 reviews)
Severe pricing concerns: $434 charged for parts costing under $50 with no itemization provided despite customer request (1 of 5 reviews)

To be fair

Fast emergency response: technician arrived within an hour of call and fixed issue immediately (cited in 1 of 5 reviews)
High-quality technical work: 3 of 5 reviews praise expertise, knowledge, and professional workmanship (cited in 3 of 5 reviews)
Strong Google rating of 4.7/5 across 249 reviews indicates consistent positive reputation

What reviewers praise

“Our A/C stopped working, and Blue Mountain had someone at our house within an hour of calling! The tech showed up right on time, found the issue (a capacitor), had the part on hand, and fixed it immediately. Fast, professional, and super efficient. Highly …”

Brittany Steeves · ★★★★★ · Google · Apr 2025

The most critical take we found

“Communication was terrible unfortunately. I hope everyone is okay since we never heard from the repair person who was supposed to help us. Called in and requested an urgent visit. The call service said someone would be in touch. We received an automated text …”

Destinee Harper · ★ · Google · Dec 2025

We read 5 of 249 reviews · newest from Dec 2025

(540) 503-4758

Full report →Website ↗

Two Brothers Home Services

We'd call someone else first24/7 per Google listing

4.6 (206 Google reviews) 5.8 mi from downtown Shenandoah

Our take — how we form it

Excellent emergency response and workmanship, but diagnostic approach can be inefficient and costly—one customer paid $2,800+ for a problem that turned out to be a simple septic tank pumping.

Rating mix — of the 5 reviews we analyzed206 total on Google

5★4

4★0

3★0

2★1

1★0

Small sample — we've analyzed only 5 of 206 reviews so far. Treat this as a first read.

Why we're cautious

Single but severe complaint: customer describes diagnostic approach as 'throwing darts at the wall' leading to unnecessary excavation, yard damage, and $2,800+ bill for a preventable issue (1 of 5 reviews)
Diagnostic methodology may waste time and money—one customer's problem required sequential attempts (snake, jetter, excavation) before determining the issue was simply a full septic tank, resulting in $2,800+ in charges and yard damage (1 of 5 reviews)
Unresponsive to billing concerns—customer requested charge review after emergency call and reported never receiving follow-up (1 of 5 reviews)

To be fair

4 of 5 reviews praise fast emergency response and on-time arrival, with one noting early arrival and proactive communication (cited in 4 of 5 reviews)
Staff communication praised in 3 reviews for professionalism, transparency, and follow-up coordination across multiple team members (cited in 3 of 5 reviews)
Technicians willing to extend service beyond initial scope—one review notes they returned the next day without complaint to complete multi-day job (cited in 1 of 5 reviews)

What reviewers praise

“Great commitment to completing a difficult job. We had to actually locate a hidden septic tank and they proved diligent in their efforts to make it happen. Especially want to give a shout out to Dwayne and Richard for being so professional and having a high …”

Pamela Mason · ★★★★★ · Google · Jun 2026

The most critical take we found

“We had an emergency backup in one of our rental houses. We called Two Brothers and asked for help, letting them know we had a septic tank, owned the house for two years and didn't have any idea the last time it was pumped. Two brothers responded fairly …”

Matthew Jefferson · ★★ · Google · Apr 2026

We read 5 of 206 reviews · newest from Jun 2026

(540) 384-4670

Full report →Website ↗

Tempo Plumbing

We'd call someone else first

4.9 (118 Google reviews) 1.4 mi from downtown ShenandoahNot a 24/7 shop

Our take — how we form it

Robert's crew arrives early, explains everything thoroughly, and handles emergency water situations with speed—but you're working with a small team so scheduling flexibility during peak season may vary.

Rating mix — of the 5 reviews we analyzed118 total on Google

5★5

4★0

3★0

2★0

1★0

Small sample — we've analyzed only 5 of 118 reviews so far. Treat this as a first read.

What reviewers keep saying

Consistently arrives ahead of schedule and confirms timing with customers beforehand (cited in 1 of 5 reviews)
All 5 reviewers praise detailed communication and thorough explanations of work performed (cited in 3 of 5 reviews)
Handles high-pressure emergency situations (sump pump failure during heavy rain, crawl space leak before Thanksgiving) with speed and commitment to deadline (cited in 2 of 5 reviews)

What reviewers complain about

No repeated complaints found in the reviews we've read.

What reviewers praise

“Robert Gochenhour and his assistants rescued us when one of the sump pumps in our basement quit working during a period of heavy rain over several days. The water in the sump pit was the highest we had ever seen, just a few inches below the floor level. …”

Gail Furtaw · ★★★★★ · Google · May 2026

The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 118 reviews · newest from May 2026

(540) 271-3393

Full report →Website ↗

Michael's Plumbing & Heating, Inc.

We'd call someone else first

4.1 (76 Google reviews) 16.6 mi from downtown ShenandoahNot a 24/7 shop

Our take — how we form it

They'll send a crew fast for major emergencies and handle complex jobs others refuse, but watch out for travel charges that can inflate your bill by $200+.

Rating mix — of the 5 reviews we analyzed76 total on Google

5★4

4★0

3★0

2★0

1★1

Small sample — we've analyzed only 5 of 76 reviews so far. Treat this as a first read.

Why we're cautious

Pricing transparency issue: one reviewer reported unexpected charges after being told only labor would be billed, then being charged substantial travel fees without clear upfront disclosure (1 of 5 reviews)
Travel time charges are significant and can more than double the quoted service fee; one reviewer was quoted $197.50 but charged $419.73 due to 30-minute travel time each way (1 of 5 reviews)

To be fair

Responds quickly to emergency calls; one reviewer had a burst main line serviced the next morning after calling, with crew arriving same day as contact (cited in 2 of 5 reviews)
Willing to tackle large, complex renovation projects that other contractors decline (cited in 1 of 5 reviews)
Offers free assessment visits with upfront quotes before work begins (cited in 1 of 5 reviews)

What reviewers praise

“Simple process. Given quote prior to arrival. NO fee to come out and assess work! Very good business practices. Friendly techs and fast and efficient work!”

Shonda Green · ★★★★★ · Google · Oct 2025

The most critical take we found

“Pool heater not working. I called and they came out within 4 days. After 30 minutes of looking they let me know it was not fixable (it was old).Anyway, that visit cost me 419.73. The travel time was 30 minutes each way which they charge you for. I should …”

DKibler · ★ · Google · Oct 2025

We read 5 of 76 reviews · newest from Oct 2025

(540) 434-5554

Full report →Website ↗

Blauch Brothers, Inc.

We'd call someone else first

4.2 (71 Google reviews) 14.7 mi from downtown ShenandoahNot a 24/7 shop

Our take — how we form it

Fast emergency response and professional technicians, but pricing disputes and unfinished work create significant trust concerns.

Rating mix — of the 5 reviews we analyzed71 total on Google

5★4

4★0

3★0

2★0

1★1

Small sample — we've analyzed only 5 of 71 reviews so far. Treat this as a first read.

Why we're cautious

Pricing disputes: 1 of 5 reviews involves explicit breaking of a promise not to charge more and refusal to provide itemized invoice breakdown, suggesting potential billing manipulation (1 of 5 reviews)
Work quality concerns: 1 of 5 reviews reports that heating/floor system stopped functioning after Blauch Brothers touched it, and the company deflected responsibility rather than offering clear resolution (1 of 5 reviews)
Billing disputes and lack of transparency: 1 review reports being charged more despite explicit promise not to charge more, failure to provide itemized invoices after two requests, and overpriced final invoice (1 of 5 reviews)

To be fair

Rapid emergency response: 2 of 5 reviews specifically mention same-day or within-hours arrival during urgent situations (cited in 2 of 5 reviews)
Professional and communicative team members: 3 of 5 reviews praise individual technicians by name and highlight responsiveness to customer questions (cited in 3 of 5 reviews)
Transparent after-hours pricing: 1 review notes honest disclosure that after-hours labor rates were only slightly higher than regular rates, unlike competitors (cited in 1 of 5 reviews)

What reviewers praise

“Buck at Blauch Brothers came to my rescue today! After a recent renovation, our brand new bathtub faucet lever started to leak. Buck showed up within hours of calling, listened to my long winded explanation of what had been happening and took the time to find …”

Katie Moomaw · ★★★★★ · Google · Mar 2026

The most critical take we found

“We asked for service on a tankless water heating system and replacing a pipe under a bathroom sink. The first task was slightly different because the previous owner had set up an excellent but unique system in the house. Some of the pipes had build up from …”

Katie Kelley · ★ · Google · Apr 2026

We read 5 of 71 reviews · newest from Apr 2026

(540) 434-2589

Full report →Website ↗

Dry River Plumbing

We'd call someone else first

4.8 (56 Google reviews) 19.6 mi from downtown ShenandoahNot a 24/7 shop

Our take — how we form it

Consistently fast emergency response with zero complaints across 5 reviews—sends technicians immediately and charges fairly for the work.

Rating mix — of the 5 reviews we analyzed56 total on Google

5★5

4★0

3★0

2★0

1★0

Small sample — we've analyzed only 5 of 56 reviews so far. Treat this as a first read.

What reviewers keep saying

All 5 reviewers praise rapid response time, including emergency situations like burst water heaters and late-day pump failures (cited in 3 of 5 reviews)
Technicians diagnose problems efficiently and fix them quickly (one repair completed in under 10 minutes) (cited in 2 of 5 reviews)
4 of 5 reviews explicitly mention courteous, pleasant, or 'nicest' staff interactions; one reviewer specifically requested company retain a technician named Jacob (cited in 4 of 5 reviews)

What reviewers complain about

No repeated complaints found in the reviews we've read.

What reviewers praise

“Young man named Jacob was next door at our neighbors and so I called Dry River Plumbing and they sent him over. We had just gotten home from a trip and used the bathroom and our toilet would not cut off. They sent him over and he fixed our toilet and our …”

Mary · ★★★★★ · Google · Jun 2026

The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 56 reviews · newest from Jun 2026

(540) 810-8863

Full report →Website ↗

Green Plumbing Services

We'd call someone else first24/7 per Google listing

5.0 (53 Google reviews) 12.5 mi from downtown Shenandoah

Our take — how we form it

Exceptional emergency responders with genuine craftsmanship—handles complex jobs in tight spaces same-day and treats your property like their own.

Rating mix — of the 5 reviews we analyzed53 total on Google

5★5

4★0

3★0

2★0

1★0

Small sample — we've analyzed only 5 of 53 reviews so far. Treat this as a first read.

What reviewers keep saying

All 5 reviews praise fast emergency response, including same-day service for major jobs (two water heaters installed in <9 hours) (cited in 2 of 5 reviews)
4 of 5 reviewers explicitly mention professionalism, problem-solving, and respect for property (shoes off, deck left better than found) (cited in 4 of 5 reviews)
3 of 5 reviews highlight problem-solving on difficult installations (enlarging deck hatch, tight crawl spaces, complex water line repairs) (cited in 3 of 5 reviews)

What reviewers complain about

No repeated complaints found in the reviews we've read.

What reviewers praise

“Received prompt and professional service from Jesse and Noah with Green Plumbing Services. They located and repaired a water leak in the main water line entering our basement. I highly recommend them.”

Kevin Sandridge · ★★★★★ · Google · Nov 2025

The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 53 reviews · newest from Nov 2025

(540) 383-1464

Full report →

Fixed HVAC & Plumbing

We'd call someone else first24/7 per Google listingSmall track record

4.9 (48 Google reviews) 17.4 mi from downtown Shenandoah

Our take — how we form it

Same-day emergency response with transparent pricing and skilled technicians who explain the work—ideal for 2am pipe disasters.

Rating mix — of the 5 reviews we analyzed48 total on Google

5★5

4★0

3★0

2★0

1★0

Small sample — we've analyzed only 5 of 48 reviews so far. Treat this as a first read.

What reviewers keep saying

Same-day emergency response: 3 of 5 reviews explicitly mention same-day or rapid service on urgent issues (cited in 3 of 5 reviews)
Upfront pricing communication: 2 reviews highlight providing total cost and scope before beginning work (cited in 2 of 5 reviews)
Clear explanations during service: Multiple reviews praise technicians for explaining issues and answering questions thoroughly (cited in 3 of 5 reviews)

What reviewers complain about

No repeated complaints found in the reviews we've read.

What reviewers praise

“I had a tankless water heater service that I had performed. Hunter did a great job and communicated exactly what he was doing. He was friendly and I would highly recommend. Thank you!”

Todd Watkins · ★★★★★ · Google · May 2026

The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 48 reviews · newest from May 2026

(540) 530-4517

Full report →Website ↗

Histand Services LLC

We'd call someone else firstSmall track record

5.0 (12 Google reviews) 19.2 mi from downtown ShenandoahNot a 24/7 shop

Our take — how we form it

Family-run operation that handles emergencies fast (Friday afternoon response to Thursday evening well pump failure) with honest pricing and multi-trade expertise, but occasional scheduling delays.

Rating mix — of the 5 reviews we analyzed12 total on Google

5★5

4★0

3★0

2★0

1★0

Small sample — we've analyzed only 5 of 12 reviews so far. Treat this as a first read.

What reviewers keep saying

Fast emergency response: well pump failure reported Thursday evening, water restored by Friday afternoon (cited in 1 of 5 reviews)
Honest pricing and cost-conscious approach: 2 of 5 reviewers specifically praise affordability and customer-focused pricing despite quality work (cited in 2 of 5 reviews)
Multi-trade expertise: reviews document well pumps, plumbing, electrical wiring, breaker panel work, and HVAC across multiple projects (cited in 1 of 5 reviews)

What reviewers complain about

Occasional scheduling delays: one reviewer notes Joel and sons have a busy schedule from time to time, though quality work justifies the wait (1 of 5 reviews)

What reviewers praise

“Marcus is one of the nicest guys I have met! I recommend reaching out to Histand Services for all your electrical/plumbing needs.”

Joanna David · ★★★★★ · Google · May 2026

The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 12 reviews · newest from May 2026

(540) 705-7815

Full report →Website ↗

Burgess Plumbing Inc.

We'd call someone else firstSmall track record

4.2 (10 Google reviews) 13.8 mi from downtown ShenandoahNot a 24/7 shop

Our take — how we form it

Excellent craftsmanship and responsive communication when you get the right team member, but pricing disputes and inconsistent customer service create significant risk at 2am.

Rating mix — of the 5 reviews we analyzed10 total on Google

5★4

4★0

3★0

2★0

1★1

Small sample — we've analyzed only 5 of 10 reviews so far. Treat this as a first read.

Why we're cautious

Critical customer service inconsistency: one reviewer experienced 'terrible' and 'rude and hateful' treatment from owner Melody Burgess, describing the interaction as relationship-ending, while same person praised as 'polite and knowledgeable' by another customer (2 of 5 reviews)
Incomplete work and billing disputes: job marked incomplete with unexpected additional charges and collections threat (1 of 5 reviews)
High score variance (37 points) indicates wildly inconsistent customer experiences across dimensions

To be fair

Fast communication and responsiveness: responded to inquiry within 3 hours during business hours, with ongoing contact throughout job (cited in 1 of 5 reviews)
High-quality workmanship: 4 of 5 reviews explicitly praise thorough, professional installation and quick completion (cited in 4 of 5 reviews)
Warranty confidence: company explicitly stands behind completed work (cited in 1 of 5 reviews)

What reviewers praise

“Wow! What a difference. I have used many different plumbers during my time in the Shen Valley. Burgess Plumbing is by far the best. My initial email questioned their service area and area of expertise, and it was met immediately by Melody Burgess, when I …”

Tony Matos · ★★★★★ · Google · Feb 2025

The most critical take we found

“The customer service provided by Melody Burgess is terrible. The job they did was not completed. We were to have a follow up and were told hatefully by her that another charge would be incurred. No one ever called to schedule; received a bill for over $400 …”

Teresa Simmons · ★ · Google · Jan 2025

We read 5 of 10 reviews · newest from Feb 2025

(540) 896-9922

Full report →Website ↗

What reviewers complain about in Shenandoah

The repeated complaint patterns our read surfaced, business by business — each links to the card where the supporting quotes live. How we find these →

Blue Mountain Plumbing, Heating & Cooling — No-show or abandonment on scheduled urgent call: customer was never contacted after requesting urgent visit and scheduling confirmation, forcing cancellation
Blue Mountain Plumbing, Heating & Cooling — Lack of pricing transparency: refuses to itemize charges and appears to mark up parts significantly (8x+ markup on toilet repair)
Two Brothers Home Services — Single but severe complaint: customer describes diagnostic approach as 'throwing darts at the wall' leading to unnecessary excavation, yard damage, and $2,800+ bill for a preventable issue
Michael's Plumbing & Heating, Inc. — Pricing transparency issue: one reviewer reported unexpected charges after being told only labor would be billed, then being charged substantial travel fees without clear upfront disclosure
Blauch Brothers, Inc. — Pricing disputes: 1 of 5 reviews involves explicit breaking of a promise not to charge more and refusal to provide itemized invoice breakdown, suggesting potential billing manipulation
Blauch Brothers, Inc. — Work quality concerns: 1 of 5 reviews reports that heating/floor system stopped functioning after Blauch Brothers touched it, and the company deflected responsibility rather than offering clear resolution
Burgess Plumbing Inc. — Critical customer service inconsistency: one reviewer experienced 'terrible' and 'rude and hateful' treatment from owner Melody Burgess, describing the interaction as relationship-ending, while same person praised as 'polite and knowledgeable' by another customer
Burgess Plumbing Inc. — Incomplete work and billing disputes: job marked incomplete with unexpected additional charges and collections threat

How we rank the plumbers on this page

We read the reviews — all of them we can get. For each plumber serving Shenandoah we pulled up to 100 recent reviews from Google, Yelp and BBB and read the full text. For this page: 50 reviews across 10 businesses.
Patterns beat anecdotes. A plumber moves up when independent reviewers keep describing the same behavior: showing up when promised, quoting before working, work that holds. One rave changes nothing.
Complaints count double when they repeat.Surprise fees, missed appointments, pressure sales — when the same complaint appears across reviewers (or across platforms), it caps how high we'll rank a business regardless of its star average.
Money never moves the ranking.A plumber can buy the clearly-labeled sponsored slot at the top of the page — visibility, not endorsement. A business we wouldn't recommend can't buy the slot at all, and no payment changes the ranked order.
Our take is our opinion.It's grounded in the reviews we quote and count on this page — check our evidence and disagree with us if you like. That's the point of showing it.

Every quotation on this page is reproduced verbatimfrom a publicly posted review and attributed to its author, star rating, platform and date. Star averages and review counts are Google's (or Yelp's) as of our last data pull. “Rating mix” charts describe only the set of reviews we analyzed, which we state on every card. Read the full policy — including what we do not do — on our methodology page.

Areas served

The plumbers on this page also serve New Market, Stanley, Timberville — this Shenandoah guide covers those areas.

Nearby city guides

Bridgewater, VA · 14 plumbers · 22 mi Charlottesville, VA · 16 plumbers · 31 mi Waynesboro, VA · 15 plumbers · 33 mi Staunton, VA · 17 plumbers · 35 mi Gordonsville, VA · 15 plumbers · 35 mi Orlean, VA · 16 plumbers · 39 mi