W.E. Brown, Inc

The installation team of Rusty, Ricardo and Gustavo were very friendly and knowledgeable. They removed all of the old system and installed the new hvac system with efficiency and left the area cleaner than they found it. They kept me informed as to what changes were needed and showed me how to use the new system. I highly recommended them.

My experience with W. E. Brown was outstanding. They fixed a leak in my tank-less water heater at an affordable price. Both men, I think names are Josh and/or Joshua, were professional, informative, and friendly. I recommend their service to anyone who needs plumber services & wants a job well done.

WE Brown is new to me. I've been looking for a new plumber, and a scare with our 35 years old hot water heater sent me out with the purpose of finding them. I knew that WE Brown had a good reputation and was still locally owned, both of which appealed to me. I met with Mckenzie Martin, who was incredibly thorough, direct, and very pleasant. His men arrived today with the HW heater, a natural gas Direct Vent, and a replacement pressure tank for the well. They were prompt, professional, and treated our home respectfully. We also signed up for their maintenance agreement for the systems, and I believe we will be happy to have done so.

If you want an honest estimate and a plumber who respects both you and your home, I strongly recommend choosing a local professional instead of this company. I was quoted $1,800 to replace my entire bathtub faucet system because the technician “didn’t want to go all over town to find a part” and claimed it was too old to repair. I contacted a local plumber afterward. He diagnosed the issue in five minutes, picked up the part at Home Depot, returned within ten minutes, and completed the repair in another ten. The total cost was $100. Amazing that my tub faucet is no longer leaking. Customers deserve accurate assessments, qualified technicians, and fair pricing. Unfortunately, my experience with this company showed the opposite. I regret doing business with them, and they should be concerned about how their practices reflect on their professionalism and integrity.

Highest marks for WE Brown! They have gone above and beyond every time. We've used them to install new electrical fixtures and outlets (Michael is a star!), handle a plumbing emergency, and replace our water line from the house to the street (well coordinated by McKenzie). We are 100% pleased with the team doing the work at the house as well as the office staff who set up prompt appointments. We decided to get on their special customer plan and are recommending WE Brown to friends and neighbors. We are now on team WE Brown!