The 15 24/7 plumbers serving Liberty Hill

These 15 plumbers list 24/7 hours on their Google profiles — a claim they publish, not something we tested. We read 1,522 of their reviews for what actually happens after hours: where reviewers describe a real 2 a.m. call, that evidence is quoted below; where no review mentions after-hours response either way, the card says that too. Rankings are not for sale.

Updated Jul 11, 202620-mile radius of downtown Liberty HillHow we rank

How we rank — the 60-second version

What we read: for each plumber, up to 100 recent reviews from Google, Yelp and BBB — the full text, not just the stars. For this page: 1,522 reviews across 15 businesses.

What moves a plumber up: repeated, independent evidence of showing up when promised, fair and upfront pricing, and work that holds. One glowing review counts for little; twenty that agree count for a lot.

What moves a plumber down: repeated complaint patterns — surprise fees, missed appointments, pressure sales — especially when they show up on more than one platform.

What never moves the ranking: money. One clearly labeled sponsored slot may appear above this list; it never changes the order below it.

Our take on each plumber is our opinion, grounded in the reviews we quote on this page. Full methodology ↓

Before you call anyone: shut off your main water valve. Then start at the top — every card is one tap to call. Not urgent? See all ranked plumbers in Liberty Hill →

Our top picks

Consistent evidence of showing up, honest pricing, and work that lasts

ROD Plumbing Inc

Top pick24/7 per Google listing

5.0 (265 Google reviews)5.0 on Yelp (1) 17.8 mi from downtown Liberty Hill

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

Same-day emergency response with transparent pricing and consistently excellent technicians who explain every step of the work.

Rating mix — of the 15 reviews we analyzed265 total on Google

5★15

4★0

3★0

2★0

1★0

What reviewers keep saying

Multiple reviewers praise same-day or next-day availability during emergencies (cited in 3 of 104 reviews)
Consistent pattern of transparent communication: 8 reviewers explicitly mention technicians explaining problems, solutions, and reasoning (cited in 8 of 104 reviews)
Fair pricing emphasized in 6 reviews; multiple customers note rates are reasonable compared to competitors and avoid overcharging (cited in 6 of 104 reviews)

What reviewers complain about

No repeated complaints found in the reviews we've read.

What reviewers praise

“Juan was super personable and professional. He communicated with me the whole time and made sure I knew what he was doing and why. He was efficient and did a great job. The company got me scheduled quickly and easily and made a stressful situation better …”

Grace Momberger · ★★★★★ · Google · Feb 2026

The most critical take we found

No critical reviews among the 15 we analyzed — there is nothing negative to quote yet.

We read 104 of 265 reviews · newest from Feb 2026

(512) 838-1182

Full report →Website ↗

Plumb Quick

Top pick24/7 per Google listing

4.9 (127 Google reviews)4.6 on Yelp (49) 19.9 mi from downtown Liberty Hill

Advertises 24-hour service on its Google profile — no reviews we analyzed mention after-hours response either way.

Our take — how we form it

Exceptional emergency response (same-day service on Christmas Eve) with strong workmanship, but one serious incident involving property damage and billing disputes raises concerns about quality control.

Rating mix — of the 15 reviews we analyzed127 total on Google

5★11

4★0

3★0

2★1

1★3

Why we're cautious

Critical incident with property damage and alleged dishonesty: one detailed 2019 review (11 specific allegations) describes aggressive service practices, water damage across multiple rooms, missing evidence pipe, and unauthorized work billing—represents significant liability risk despite positive volume elsewhere (1 of 143 reviews)
BBB accreditation absent: company is not BBB-accredited despite being in business 15+ years, with zero complaints filed in past 3 years (may indicate customers resolve disputes outside formal channels or avoid reporting)
One major incident involving catastrophic property damage: 2019 review documents aggressive drain-clearing that destroyed a functional pipe, caused flooding across bedroom and exterior, with alleged employee dishonesty about the cause and unauthorized billing of $2,200 (1 of 143 reviews)

To be fair

Outstanding emergency responsiveness: multiple reviewers report same-day service even during holidays and high-demand periods (cited in 4 of 143 reviews)
Consistent technician quality: 7+ reviews specifically praise individual technicians (Musa, Dustin, Cortez, Rey, Victor) by name for professionalism and competence (cited in 5 of 143 reviews)
Fair pricing with transparency: reviewers note competitive quotes, estimates matching final bills, and all-inclusive pricing (labor+parts bundled) (cited in 4 of 143 reviews)

What reviewers praise

“We used plumb Texan to help us find a possible water leak. He was very kind and professional. We will definitely use him again.”

Dan Condreay · ★★★★★ · Google · Feb 2026

The most critical take we found

“Had a toilet leaking water into my bowl. Called and asked for a quote, the lady said there is no minimum charge, guys showed by three hours late and charged me 160$, telling me 120$ is minimum per job. I do not mind paying the money, but not telling upfront …”

Vj R. · ★ · Yelp · Dec 2016

We read 143 of 127 reviews · newest from Feb 2026

(512) 246-7440

Full report →Website ↗

The Leander Plumber - Company

Top pick24/7 per Google listingSmall track record

5.0 (33 Google reviews) 8.9 mi from downtown Liberty Hill

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

All 38 analyzed reviews are 5-star (sentiment 100% positive); fair_pricing cited 5 times and same-day Memorial weekend toilet job completed in 1 hour.

Rating mix — of the 15 reviews we analyzed33 total on Google

5★15

4★0

3★0

2★0

1★0

What reviewers keep saying

Fair pricing called out in 5 of 38 reviews including 'no surprise fees' from a same-day customer. (cited in 3 of 38 reviews)
Fast response on holidays: Memorial weekend reviewer reports two toilets fixed within 1 hour of calling. (cited in 2 of 38 reviews)
Punctuality cited: reviewer says Michael arrived at the exact time he committed for a leaking commode repair. (cited in 2 of 38 reviews)

What reviewers complain about

No repeated complaints found in the reviews we've read.

What reviewers praise

“Very professional, honest pricing, and great customer service. If you’re looking for a reliable local plumbing company, I highly recommend them.”

testigo · ★★★★★ · Google · Dec 2025

The most critical take we found

No critical reviews among the 15 we analyzed — there is nothing negative to quote yet.

We read 38 of 33 reviews · newest from Dec 2025

(737) 530-8021

Full report →Website ↗

The Round Rock Plumber

Top pick24/7 per Google listingSmall track record

4.9 (31 Google reviews)5.0 on Yelp (61) 18.8 mi from downtown Liberty Hill

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

Near-uniform 5-star track record: 95 of 96 reviews are five-star (reviewConsistency=0.959) with Kyle/Plumbsy specifically praised for sub-hour responses and fair quotes.

Rating mix — of the 15 reviews we analyzed31 total on Google

5★14

4★0

3★0

2★0

1★1

What reviewers keep saying

Fast response cited in 18 of 96 reviews — one Yelper reports 'time from response to my door was probably less than an hour' (cited in 2 of 96 reviews)
Workmanship called out in 20 of 96 reviews — reviewers cite 'attention to detail' and tackling tricky leaks with precision (cited in 2 of 96 reviews)
Sunday/weekend availability confirmed — Kyle came out on a Sunday to replace a leaking disposal (cited in 1 of 96 reviews)

What reviewers complain about

Two reviewers describe pricing as 'on the higher side' or 'slightly high' though both still rated 5 stars based on quality (2 of 96 reviews)

What reviewers praise

“Great plumbing technicians with a tone of experience. They are also very patient to answer all your questions”

Hardheaded Jay · ★★★★★ · Google · Dec 2025

The most critical take we found

“Not a Round Rock company, someone who barely spoke English from a call center hung up on me when I asked if they were actually in Round Rock.”

Joshua Wood · ★ · Google · Apr 2025

We read 96 of 31 reviews · newest from Dec 2025

(512) 980-6521

Full report →Website ↗

Worth a look — with caveats

Real strengths, but read the concerns first

Mr. Rooter Plumbing of Austin

Caveats apply24/7 per Google listing

4.7 (709 Google reviews)3.8 on Yelp (83) 17.6 mi from downtown Liberty Hill

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

Mr. Rooter franchise at 4.7 stars over 709 reviews — 77/100 sampled at 5-star, with documented after-hours response (Juan and Jeremiah finished a leak repair at 9:45 PM on an evening call) and an unusual trenchless cast-iron drainpipe option offered to older homes.

Rating mix — of the 15 reviews we analyzed709 total on Google

5★7

4★1

3★0

2★1

1★6

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

Elder-customer scam allegation: one reviewer reports overcharges for unperformed work and a fraudulent inspection report passed off without a real inspector visit. (1 of 100 reviews)
Property cleanup left for a month after a job — dirt and debris tracked into homes per one local complex resident. (1 of 100 reviews)
$189 diagnostic fee plus a $89 install fee for a plug-and-play tankless sensor that the customer ended up installing himself. (1 of 100 reviews)

To be fair

Verified after-hours work — Juan and Jeremiah took a 6 PM leak call and finished by 9:45 PM same evening. (cited in 2 of 100 reviews)
Offers trenchless cast-iron replacement, called significantly less expensive than dig-up quotes — useful for older Austin homes. (cited in 1 of 100 reviews)

What reviewers praise

“Had a leak in the washer hookup line at a rental house. Mr. Rooter was out the next day and did the repair quickly and for a fair price. Very responsive, professional, and communicative.”

Chase Rupe · ★★★★★ · Google · Mar 2026

The most critical take we found

“Call center confirmed no dispatch fee, then another call to change it to a $70 fee. Diagnosed the problem fine, then said it would be $1500 to change a kitchen faucet. These people are bait and switching and price gouging, avoid at all costs.”

G A. · ★ · Yelp · Dec 2022

We read 100 of 709 reviews · newest from Mar 2026

(512) 298-4916

Full report →Website ↗

Plumb Doctors Inc.

Caveats apply24/7 per Google listing

4.9 (576 Google reviews)4.4 on Yelp (96) 10.2 mi from downtown Liberty Hill

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

Excellent workmanship and emergency response, but recent reliability issues and communication breakdowns suggest potential staffing changes are affecting consistency.

Rating mix — of the 15 reviews we analyzed576 total on Google

5★9

4★0

3★2

2★2

1★2

Why we're cautious

Recent sharp deterioration in responsiveness and reliability. Two recent reviews (Dec 2024-2025) report cancelled appointments, no-shows, unanswered phones, and full voicemails. One reviewer explicitly notes no positive reviews in the last 7 months. (2 of 185 reviews)
Potential staffing turnover affecting service. One reviewer mentions 'the top three plumbers have left' and notes the company 'WERE the best,' suggesting recent degradation in performance. (1 of 185 reviews)
High pricing on simple installations. One review documents $451 charge for a $40-70 expansion tank installation and $406 for a $30-50 drip pan, noting the installation work itself was competent but pricing felt exploitative. (1 of 185 reviews)

To be fair

Fast emergency response with multiple same-day and after-hours arrivals documented. 5 reviews explicitly mention rapid response during evenings, holidays, and weekends within 15-25 minutes. (cited in 5 of 185 reviews)
Strong workmanship quality with 8+ reviews praising efficiency, thoroughness, and professional execution. Specific mentions include complex jobs like slab leak repairs and toilet flange replacements. (cited in 6 of 185 reviews)
Transparent communication and customer education. 4 reviews highlight technicians explaining work, showing customers how to perform maintenance, and providing detailed documentation. (cited in 4 of 185 reviews)

What reviewers praise

“We tracked down Plumb Doctors after a few plumbers recommended by friends turned us down because they didn't service tankless water heaters. We've since used them twice and I can highly recommend! Marc came out last year because our water wouldn't stay hot …”

Jeffrey & Tina · ★★★★★ · Google · Aug 2024

The most critical take we found

“Beyond disappointing- said they would be out this morning. Around 11:30am I called to confirm they were still coming, and was told the technician would be here in about an hour. Another hour went by, I called again- this time no one picked up and I was sent …”

Lisa Pritchard · ★ · Google · Dec 2025

We read 185 of 576 reviews · newest from Dec 2025

(512) 960-0044

Full report →Website ↗

Roger's Plumbing Georgetown Plumber

Caveats apply24/7 per Google listing

4.9 (260 Google reviews) 13.2 mi from downtown Liberty Hill

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

Fast emergency response with expert diagnostics, but expect premium pricing on major repairs—sometimes 2-3x market rate.

Rating mix — of the 15 reviews we analyzed260 total on Google

5★13

4★0

3★0

2★2

1★0

Why we're cautious

One documented case of significantly overpriced quote on water heater replacement ($3,200 vs. historical $1,000 rate), though customer deferred to get comparison—suggests pricing may spike during perceived urgency (1 of 92 reviews)
Significant pricing concerns on major jobs: one reviewer paid $3,500 for work requiring a second plumber, another received $3,200 quote for water heater replacement (3x competitor rate), though transparent pricing mentioned by multiple reviewers (3 of 92 reviews)

To be fair

Exceptional emergency responsiveness: same-day appointments and arrival within an hour during business hours, with documented next-day service for critical breaks (cited in 2 of 92 reviews)
Diagnostic expertise and transparency: 8+ reviews highlight thorough explanations, fiber optic camera inspection, and detailed photo documentation of issues (cited in 4 of 92 reviews)
Consistent workmanship quality and professionalism: 20+ five-star reviews praise technicians by name (Marcus, Jackson, Jim, Orlando) for thorough, timely work (cited in 5 of 92 reviews)

What reviewers praise

“Excellent job! I had a new kitchen sink, faucet and RO system installed. Marc was friendly and professional and did a great job. He also showed up earlier than the appointed time and I really appreciate that.”

Bertha Olsen · ★★★★★ · Google · Feb 2026

The most critical take we found

“I greatly appreciate them coming out super quick and replacing a thermal expansion tank on our hot water heater that was spraying water. However they quoted me $3200 to replace my hot water heater. That was 3x what I paid to have my last hot weather …”

todd H · ★★ · Google · Oct 2025

We read 92 of 260 reviews · newest from Feb 2026

(737) 304-7579

Full report →Website ↗

Roto-Rooter Plumbing & Water Cleanup

Caveats apply24/7 per Google listing

4.9 (152 Google reviews)1.0 on Yelp (1) 8.3 mi from downtown Liberty Hill

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

94 of 97 reviews are 5-star and 21 reviews cite fast_response; one Yelp 1-star alleges a $290 charge for a 5-minute disposal fix.

Rating mix — of the 15 reviews we analyzed152 total on Google

5★13

4★0

3★0

2★0

1★2

Why we're cautious

Yelp 1-star alleges $290 quoted then dropped to $190 after objection for a 5-minute disposal turn — suggests overcharge-then-negotiate pattern. (1 of 97 reviews)
One 4-star reviewer flagged the service as expensive while still praising the technician. (1 of 97 reviews)

To be fair

Fast response cited in 21 of 97 reviews; same-day or within-hours arrival mentioned for water heater and disposal jobs. (cited in 3 of 97 reviews)
After-hours/weekend response confirmed: Sunday night drain leak and post-midnight sewage backup both addressed promptly. (cited in 2 of 97 reviews)
Water heater work specifically praised: 7 service mentions, including same-day diagnosis and attic replacement. (cited in 2 of 97 reviews)

What reviewers praise

“Was having trouble with my water heater and when I called Roto Rooter they sent Jonny within a couple of hours to Diagnose what was going on. Thanks to him he was able to find the issue and get it squared away for us. Thank you sir for the help.”

Isaac Valerio · ★★★★★ · Google · Feb 2026

The most critical take we found

“Called Roto-rooter on a Saturday afternoon as we noticed a small leak under the bathroom sink cabinet. There was another pipe which was closed and apparently connects into the city drain, and the leak was from that outlet. The technician arrived promptly and …”

Madhuri Korampally · ★ · Google · Jul 2025

We read 97 of 152 reviews · newest from Feb 2026 · BBB A+ accredited

(512) 690-2137

Full report →Website ↗

The Plumbinator

Caveats apply24/7 per Google listing

4.6 (126 Google reviews)4.6 on Yelp (100) 17.3 mi from downtown Liberty Hill

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

Family-owned shop that prioritizes honesty over upselling—they'll tell you if you don't need work done—but communication breakdowns in the office have frustrated customers on the back end.

Rating mix — of the 15 reviews we analyzed126 total on Google

5★12

4★1

3★0

2★1

1★1

Why we're cautious

Two negative reviews (both 2018-2019) cite poor communication, unresponsiveness, and attitude issues from office/owner, including a follow-up complaint suggesting family favoritism and defensiveness rather than accountability. (2 of 197 reviews)
Office communication and follow-up failures: One detailed 2018 review describes repeated failures to deliver estimates, incorrect email addresses, and defensive/rude behavior from office staff when mistakes were pointed out. (1 of 197 reviews)
Scheduling inflexibility during peak demand: One reviewer needed service urgently (house on market) but was quoted a 2-week wait; four competing plumbers provided estimates within days. (1 of 197 reviews)

To be fair

Exceptional integrity: Multiple reviewers praise them for refusing unnecessary work and diagnosing problems correctly when competitors recommended expensive replacements. One reviewer had 4 plumbers suggest $12k in slab work; Plumbinator found nothing wrong and was proven correct. (cited in 3 of 197 reviews)
Fast emergency response: At least 3 reviewers report same-day or within-hours arrival for urgent issues like failed water heaters and burst pipes. (cited in 3 of 197 reviews)
Fair pricing consistently mentioned: 10+ reviews cite reasonable or below-market rates, with one long-term customer noting they offered loyalty discounts on recurring water heater work. (cited in 4 of 197 reviews)

What reviewers praise

“We live in the Lantana area and called The Plumbinator. Mickey is amazing! Had some issues with a leaking hose bib. I really appreciated how he walked me through the issues and fix it efficiently. Was a great experience, 10 out of 10, would use The …”

Heather Engle · ★★★★★ · Google · Mar 2026

The most critical take we found

“I've now had this shower going for about a year, and it's my only new plumbing in the entire house. After 1 year of use, the pressure stopped on just the hot side and just in this section of new pipe. The hot sinks further down the line worked fine. New …”

Shaun K. · ★★ · Yelp · Dec 2019

We read 197 of 126 reviews · newest from Mar 2026

(512) 786-1771

Full report →Website ↗

Cedar Park Plumbers

Caveats apply24/7 per Google listing

4.8 (75 Google reviews) 14.1 mi from downtown Liberty Hill

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

70 of 75 reviews are 5-star with 14 fast_response and 11 weekend_or_emergency mentions; one 2021 no-show on a scheduled appointment is the standout miss.

Rating mix — of the 15 reviews we analyzed75 total on Google

5★12

4★0

3★0

2★0

1★3

Why we're cautious

1-star review: scheduled appointment a week out, no one arrived, excuses given instead of a reschedule call (1 of 75 reviews)
Only 1 fair_pricing theme hit despite 23 plumber-cost mentions — pricing comes up but customers don't always call it fair (1 of 75 reviews)

To be fair

Weekend and after-hours emergency calls cited in 11 of 75 reviews (water heater leak on a Sunday, weekend mainline backup) (cited in 4 of 75 reviews)
Pricing called out as reasonable in 11 cheap-plumber mentions (23 plumber-cost mentions overall), often beating other quotes (cited in 4 of 75 reviews)
Same-day arrival within an hour mentioned in 14 fast_response reviews (Ivran/Mike named repeatedly) (cited in 3 of 75 reviews)

What reviewers praise

“I was in need of an emergency plumbing company and they were the only one that picked up the phone. They even came on a weekend. Thumbs up”

Bianca Salazar · ★★★★★ · Google · Jan 2026

The most critical take we found

“I scheduled an appointment with this company almost a week prior to the date they were suppose to arrive. The service was to fix a leaky toilet. This was for a rental property. My tenant agreed to take off from work to meet the plumbers there. On the …”

Gary Griffin · ★ · Google · Dec 2021

We read 75 of 75 reviews · newest from Jan 2026

(737) 387-4105

Full report →Website ↗

Round Rock Plumbing

Caveats apply24/7 per Google listingSmall track record

4.7 (43 Google reviews)4.5 on Yelp (100) 16.2 mi from downtown Liberty Hill

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

Fast emergency responder with strong technical skills, but one old complaint about poor workmanship and inconsistent follow-up raises caution.

Rating mix — of the 15 reviews we analyzed43 total on Google

5★10

4★0

3★0

2★3

1★2

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

One 2014 review reports poor workmanship, failure to fix issues on second visit, and complaint escalation to warranty provider who terminated their contract and paid $600 for corrective work (1 of 139 reviews)
BBB accreditation missing and no current complaints filed, but historical quality control concern exists—verify current owner/management has implemented process improvements (1 of 139 reviews)

To be fair

Excellent emergency response availability—offers 24-hour emergency services with same-day or next-hour arrival during off-hours and holidays (cited in 4 of 139 reviews)
Responsive communication and transparency—multiple reviewers praise proactive phone calls, text updates before arrival, and clear explanations of work needed (cited in 4 of 139 reviews)
Above-and-beyond service ethic—technicians perform extra inspections at no charge, handle complex jobs in one day, and show genuine concern for customer outcomes (cited in 3 of 139 reviews)

What reviewers praise

“This is just one of the few plumbing companies in Round Rock that offers 24 hours emergency services. This is great for our community.”

Nolan McCandless · ★★★★★ · Google · Dec 2025

The most critical take we found

“Horrible, Bad, Poor workmanship. Had them return a second time to correct problems. Did not correct issues. Complained to American Home Shield who sent out another plumber who reported back to them the issues. American Home Shield terminated their contract to …”

Rita P. · ★ · Yelp · Dec 2014

We read 139 of 43 reviews · newest from Dec 2025

(512) 598-4241

Full report →Website ↗

Ask Bill's Plumbing

Caveats apply24/7 per Google listingSmall track record

4.8 (23 Google reviews) 5.9 mi from downtown Liberty Hill

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

Exceptionally fast emergency responder with strong workmanship, but beware of the All-State Plumbing umbrella company trap that caught at least one caller with inflated diagnostic fees.

Rating mix — of the 15 reviews we analyzed23 total on Google

5★14

4★0

3★0

2★0

1★1

Why we're cautious

Potential confusion with All-State Plumbing umbrella company: at least one caller reached All-State instead of the local 'Ask Bill's' operation, was charged $139 diagnostic fee with vague $489 estimate ('let's hope' it fixes the problem) (2 of 28 reviews)

To be fair

Exceptional responsiveness to emergency calls—multiple reviewers report same-day or late-night arrival (9:45pm, 10:30pm, Sunday morning), even on holidays like Thanksgiving (cited in 6 of 28 reviews)
Technicians arrive prepared with parts already on truck, minimizing job completion time (Ben had 'almost all of the parts already in his truck' for last-minute call) (cited in 2 of 28 reviews)
Consistent high-quality workmanship across diverse jobs (water heaters, slab leaks, tree root removal, toilet installation, burst pipes) (cited in 5 of 28 reviews)

What reviewers praise

“Great plumbing company. They went above and beyond. They replaced my water heater but also helped me replaceing a outside faucet. Recommended”

natalia medrano · ★★★★★ · Google · Aug 2024

The most critical take we found

“I called this plumbing company because the house pictured is 1 block away from me, and with the pictures of the kids, it seemed like he would be down to earth. Not to mention that the reviews seemed good. When I called the number, it was an "umbrella …”

Faye Campbell · ★ · Google · Sep 2023

We read 28 of 23 reviews · newest from Aug 2024

(512) 729-9281

Full report →Website ↗

The Cedar Park Plumber

Caveats apply24/7 per Google listingSmall track record

4.8 (23 Google reviews) 12.8 mi from downtown Liberty Hill

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

Small sample (28 reviews analyzed, 23 on Google) — 27 of 28 are 5-star but one Feb 2025 reviewer says owner yelled and accused her of being a marketer over the phone.

Rating mix — of the 15 reviews we analyzed23 total on Google

5★14

4★0

3★0

2★0

1★1

Why we're cautious

Feb 2025 1-star: phone-screener accused caller of being a marketer, yelled 'you find someone else!' and hung up — phone intake behavior flagged (1 of 28 reviews)
Service-mention volume is thin (e.g. only 1 water-heater, 1 emergency-plumbers, 0 burst-pipe at the 5-star tier) — hard to know what they're best at (1 of 28 reviews)

To be fair

Recent late-2025 reviews call out punctual arrivals and clear scheduling (5 fast_response, 7 professional mentions in a 28-review sample) (cited in 3 of 28 reviews)

What reviewers praise

“You can tell they are experienced and licensed plumbers who truly care about quality work. I will definitely use their plumbing services again.”

Manuel Herrera · ★★★★★ · Google · Dec 2025

The most critical take we found

“The man who answered the phone was extremely unprofessional. I wanted to inquire about their business before inviting a stranger into my home. He accused me of being a marketer. I explained that I would like to feel safe and confident about who is coming …”

Meredith Roberts · ★ · Google · Feb 2025

We read 28 of 23 reviews · newest from Dec 2025

(737) 321-8357

Full report →Website ↗

We'd keep looking

The average rating hides complaint patterns we can't ignore

Reliant Plumbing - Georgetown

We'd call someone else first24/7 per Google listing

4.8 (451 Google reviews)2.2 on Yelp (100) 14.6 mi from downtown Liberty Hill

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

4.8 Google on 451 reviews but 37 of 100 analyzed are 1-star; surprise_fees in 4 reviews including overbilling 150% of contract and triple-charging a credit card — reviewConsistency of 0.07 is extreme.

Rating mix — of the 15 reviews we analyzed451 total on Google

5★3

4★0

3★0

2★0

1★12

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

Triple-charged a customer's credit card after also collecting a check; company acknowledged the error but did not reverse charges until the customer disputed with their card issuer after 12+ unreturned calls (1 of 100 reviews)
Billed 150% of quoted contract price, did not notify customer, then took 3+ weeks to attempt refund with no live callback available (1 of 100 reviews)
Gas-leak diagnostic charged $750 + additional $160 next day with no invoice or quote provided; reviewer was also quoted $1,800–$3,000 for a clogged pipe they ultimately cleared themselves (3 of 100 reviews)

To be fair

Same-day emergency dispatch confirmed including Sunday sewer-line response within 2 hours (cited in 2 of 100 reviews)
Water heater replacements — same-day scheduling and thorough installation walkthrough cited in multiple 5-star accounts (cited in 2 of 100 reviews)

What reviewers praise

“We had an emergency plumbing issue with no hot water with relatives coming to visit right before Christmas. Reliant put us on the schedule for the same day and determined that our 20yr old water heater was heavily calcified and needed replacement. Roman …”

William · ★★★★★ · Google · Dec 2025

The most critical take we found

“AVOID THIS COMPANY!!! I want to give 0 stars but it makes me give 1 minimum I paid a very high fee for an emergency repair. The quality of the work was good, but after taking my credit card #, they asked my husband for payment and he gave them a check. …”

Anita T · ★ · Google · Feb 2026

We read 100 of 451 reviews · newest from Feb 2026

(512) 688-8861

Full report →Website ↗

Apple Plumbing Georgetown

We'd call someone else first24/7 per Google listingSmall track record

5.0 (34 Google reviews)3.5 on Yelp (100) 14.3 mi from downtown Liberty Hill

Advertises 24-hour service on its Google profile — no reviews we analyzed mention after-hours response either way.

Our take — how we form it

Polarized record: 70 of 100 reviews are 5-star but 24 are 1-star, with surprise-fees and unprofessional-staff complaints surfacing in multiple negative reviews.

Rating mix — of the 15 reviews we analyzed34 total on Google

5★8

4★0

3★1

2★2

1★4

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

24 of 100 reviews are 1-star — sentiment.negative=0.28 and reviewConsistency=0.246 indicate a deeply polarized customer experience (2 of 100 reviews)
Rude/argumentative phone staff cited — 'most rude customer service imaginable' caused a cancellation before service began (1 of 100 reviews)
Service-call-only outcome with no repair — 'showed up and said they can't fix and recommended I call someone else' (1 of 100 reviews)

To be fair

Fast response cited in 17 of 100 reviews (themeCounts.fast_response=17), including same-day arrivals after cancellations (cited in 1 of 100 reviews)
Transparent pricing called out by reviewers — 'never try to upsell unnecessary services' and 'clear estimates' (cited in 2 of 100 reviews)
Clear communication noted in 8 of 100 reviews (themeCounts.communication=8) (cited in 2 of 100 reviews)

What reviewers praise

“Clear communication and friendly service. They made sure I understood the cause of the issue and how they fixed it.”

Edel Franco · ★★★★★ · Google · Dec 2025

The most critical take we found

“I was not impressed with Appliance Express. I contacted them because my 3 year old Whirlpool oven (that was in the house when I bought it) kept randomly losing power. I wasn't sure if it was an electrical issue in the house or a problem with the oven, but I …”

Danny C. · ★★ · Yelp · Dec 2025

We read 100 of 34 reviews · newest from Dec 2025

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How we rank the plumbers on this page

We read the reviews — all of them we can get. For each plumber serving Liberty Hill we pulled up to 100 recent reviews from Google, Yelp and BBB and read the full text. For this page: 1,522 reviews across 15 businesses.
Patterns beat anecdotes. A plumber moves up when independent reviewers keep describing the same behavior: showing up when promised, quoting before working, work that holds. One rave changes nothing.
Complaints count double when they repeat.Surprise fees, missed appointments, pressure sales — when the same complaint appears across reviewers (or across platforms), it caps how high we'll rank a business regardless of its star average.
Money never moves the ranking.A plumber can buy the clearly-labeled sponsored slot at the top of the page — visibility, not endorsement. A business we wouldn't recommend can't buy the slot at all, and no payment changes the ranked order.
Our take is our opinion.It's grounded in the reviews we quote and count on this page — check our evidence and disagree with us if you like. That's the point of showing it.

Every quotation on this page is reproduced verbatimfrom a publicly posted review and attributed to its author, star rating, platform and date. Star averages and review counts are Google's (or Yelp's) as of our last data pull. “Rating mix” charts describe only the set of reviews we analyzed, which we state on every card. Read the full policy — including what we do not do — on our methodology page.

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