Cowboy Plumbing Services
Plumber · New Braunfels, TX
Our verdict
Shows up in 15 minutes even on holidays and explains everything clearly before charging—this is who neighbors recommend at 2am.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #3 of 15 plumbers we've reviewed in New Braunfels, TX · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Exceptional emergency response: arrives within 15-90 minutes even during peak holidays when competitors are booked out
1 cited review
“Showed up in 15 minutes, kept me up to date without pressure”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
5 of 5 reviews praise transparent pricing and thorough explanation of work before and after service
1 cited review
“Showed me images and clearly outlined the issue underneath the home”
Cited in 3 of the 5 reviews we analyzed — 2 cited reviews not excerpted here.
Consistently delivers quality workmanship: technicians test systems before leaving and address issues beyond the immediate problem
1 cited review
“Made sure everything properly connected and working perfectly before leaving”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
High Google rating (4.9/5 across 900 reviews) with zero negative patterns in sample
3 cited reviews
“Showed me images and clearly outlined the issue underneath the home”
“Made sure everything properly connected and working perfectly before leaving”
“Showed up in 15 minutes, kept me up to date without pressure”
Cited in 5 of the 5 reviews we analyzed — 2 cited reviews not excerpted here.
What reviewers report — the concerns
We looked for patterns of complaints in the 5reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Positive
“Gary arrived for what I thought would be a simple unclogging. The issue turned out to be a bigger issue. Gary and his service manager gave me all the details. Showed me the images of the camera snake job and clearly outlined the issue underneath the home. Although it wasn’t what I wanted to hear, we were presented with all the facts, worst and best case scenario. They both fit us to a place where the plumbing is …”
“We had a wonderful experience with this plumbing company. Christian handled the removal of our old stove and installation of the new one seamlessly. He was punctual, knowledgeable, and made sure everything was properly connected and working perfectly before leaving. His positive attitude and professionalism really stood out. Excellent service from beginning to end.Thank you so much!”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 900 reviews so far. Treat this as a first read.
Newest review in our sample: Mar 2026.
Should you hire Cowboy Plumbing Services?
Best for
- Emergency and same-day calls
- Budget-conscious homeowners
- Complex installs and remodels
- Drain and sewer work
- Emergency and burst pipe repair
- Bathroom and kitchen remodel plumbing
Hire if
- You need fast same-day or after-hours response
- You need a plumber who actually shows up when scheduled
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need airtight scheduling and guaranteed arrival times
Look elsewhere if
- You can find better-priced options nearby
Advice derived from the review analysis above — how we decide.
Own Cowboy Plumbing Services?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
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Nearby: New Braunfels · San Marcos · Fentress · Fischer