New Braunfels Plumbing & Drain
Plumber · New Braunfels, TX · Open 24 hours per Google listing
Our verdict
Fast emergency response with consistently excellent workmanship—came out Christmas Eve and handles complex jobs that stump other plumbers.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #7 of 15 plumbers we've reviewed in New Braunfels, TX · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
All 5 reviewers praise responsiveness and speed of service, with documented emergency availability on Christmas Eve
2 cited reviews
“showed up on time, clearly explained the issue, and fixed it quickly”
“extremely responsive, thorough and no nonsense”
Cited in 3 of the 5 reviews we analyzed — 1 cited review not excerpted here.
4 of 5 reviewers explicitly mention fair or affordable pricing despite high-quality work
2 cited reviews
“quality of work on everything has been phenomenal”
“showed up on time, clearly explained the issue, and fixed it quickly”
Cited in 4 of the 5 reviews we analyzed — 2 cited reviews not excerpted here.
All 5 reviews highlight professionalism and clear communication, with one noting they 'clearly explained the issue' before repair
3 cited reviews
“showed up on time, clearly explained the issue, and fixed it quickly”
“quality of work on everything has been phenomenal”
“extremely responsive, thorough and no nonsense”
Handles complex or unusual plumbing problems—one reviewer noted they solved a clog in an old house with 'weird setup' that was 'far out from the norm'
Cited in 1 of the 5 reviews we analyzed.
What reviewers report — the concerns
We looked for patterns of complaints in the 5reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Positive
“Jacob and his team are the best around. They're responsive, quick, professional, and fairly priced. I've had NB Plumbing and Drain do lots of work, from running gas lines to a pool heater to installing a water softener. The quality of work on everything has been phenomenal.”
“I've never even considered a different plumbing service once we worked with Jacob and his crew. They are extremely responsive, thorough and no nonsense. Highly recommend for all jobs, big or small.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 236 reviews so far. Treat this as a first read.
Newest review in our sample: Feb 2026.
Should you hire New Braunfels Plumbing & Drain?
Best for
- Emergency and same-day calls
- Budget-conscious homeowners
- Complex installs and remodels
- Drain and sewer work
- Emergency and burst pipe repair
- Bathroom and kitchen remodel plumbing
Hire if
- You need a plumber who actually shows up when scheduled
- You need fast same-day or after-hours response
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need warranty-grade work on a complex or high-stakes install
Advice derived from the review analysis above — how we decide.
Own New Braunfels Plumbing & Drain?
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Nearby: New Braunfels · San Marcos · Fentress