Gordon the Plumber, LLC
Plumber · New Braunfels, TX
Our verdict
Fast emergency response with strong diagnostic skills and transparent pricing—ideal for urgent calls, though limited review volume means less data on pricing consistency.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #10 of 15 plumbers we've reviewed in New Braunfels, TX · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Exceptional responsiveness: came out the next morning and arrived early, with another review mentioning same-day service during business hours
2 cited reviews
“came out the very next morning, arrived early even”
“explained everything clearly, made sure we had what we needed”
Strong diagnostic expertise: identified multiple leaks that larger bonded companies missed over 6 months, and uncovered previous incompetent work
1 cited review
“found multiple leaks with quality parts and highly professional skill”
Transparent pricing: 4 of 5 reviews explicitly mention no hidden costs, reasonable/fair pricing, and honest billing practices
3 cited reviews
“No hidden costs or surprises—just honest, solid work”
“came out the very next morning, arrived early even”
“found multiple leaks with quality parts and highly professional skill”
Cited in 4 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Clear communication and customer education: multiple reviewers note thorough explanations and helpful guidance during service
1 cited review
“explained everything clearly, made sure we had what we needed”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
We looked for patterns of complaints in the 5reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Positive
“My water softener was making a strange hissing sound and a neighbor recommended Gordon the Plumber. They came out the very next morning (arrived early even), diagnosed and rectified the problem by midday. Turned out I needed a pressure relief valve installed at the water line. Very professional and what I feel was a pretty reasonable price. Would highly recommend and they'll be the first call if I need service …”
“I don’t usually write long reviews, but Gordon the Plumber LLC deserves this one. Our families have known each other for many, many years, and one thing has never changed: they give more than they take. They show up. They help. They care—about people, not just business. That kind of integrity is rare these days. Gordon the Plumber is a true family-run company, and you can feel it. The owner’s sons work alongside …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 59 reviews so far. Treat this as a first read.
Newest review in our sample: May 2026.
Should you hire Gordon the Plumber, LLC?
Best for
- Emergency and same-day calls
- Budget-conscious homeowners
- Complex installs and remodels
- Water heater install/repair
- Drain and sewer work
Hire if
- You need fast same-day or after-hours response
- You need a plumber who actually shows up when scheduled
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need detailed walkthroughs and written estimates before work starts
Look elsewhere if
- You can find better-priced options nearby
Advice derived from the review analysis above — how we decide.
Own Gordon the Plumber, LLC?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
More plumbers in New Braunfels, TX
Monkey Wrench PlumbingHIRERanked #9 of 15 in New Braunfels · JJ and crew arrive within 30 minutes to an hour and fix problems fast—5/5 across all revie…Swain plumbing, LLCHIRERanked #11 of 15 in New Braunfels · Arrives within 10-45 minutes for emergencies and completes jobs same-day with upfront pric…See all 15 plumbers we've reviewed in New Braunfels, TX →
Nearby: New Braunfels · San Marcos · Fentress · Fischer