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The 15 plumbers serving Oak Ridge, ranked.

We read 123 reviews across Google, Yelp and BBB for the 26 plumbers serving Oak Ridge — including the one-star reviews other directories bury — and ranked them the way we'd rank them for a friend. 17 of the 26 list 24/7 hours — but "open 24 hours" on a Google profile and "answered at 2 a.m." in a customer review are not the same claim, and we quote the reviews that tell you which is which. Rankings are not for sale.

Oak Ridge's problem isn't finding a plumber; it's telling them apart — the median rating here is 4.9, and when everyone has five stars, the stars stop helping. 14 of these companies carry 100+ reviews — enough history for real patterns to show. The patterns differ more than the ratings do: 8 of the 26 have a repeated complaint pattern in their reviews — quotes that grew mid-job, unreturned callbacks — flagged and quoted on their cards below. One number worth knowing: only one company in this radius — Plumber Boonton | 24/7 Emergency Service — sits below 4.0 (2.3). Across the reviews we analyzed, the work named most often is drain clearing and burst pipes.

Updated Jul 11, 202620-mile radius of downtown Oak RidgeHow we rank
How we rank — the 60-second version

What we read: for each plumber, up to 100 recent reviews from Google, Yelp and BBB — the full text, not just the stars. For this page: 75 reviews across 15 businesses.

What moves a plumber up: repeated, independent evidence of showing up when promised, fair and upfront pricing, and work that holds. One glowing review counts for little; twenty that agree count for a lot.

What moves a plumber down: repeated complaint patterns — surprise fees, missed appointments, pressure sales — especially when they show up on more than one platform.

What never moves the ranking: money. One clearly labeled sponsored slot may appear above this list; it never changes the order below it.

Our take on each plumber is our opinion, grounded in the reviews we quote on this page. Full methodology ↓

Water everywhere right now? Shut off your main valve first, then jump to the 24/7 picks ↓. Every plumber below is one tap to call.

Only need the after-hours list? See the 24/7 plumbers serving Oak Ridge

Our top picks

Consistent evidence of showing up, honest pricing, and work that lasts
1

Russo Bros. and Co.

Top pick24/7 per Google listing
4.8 (3,496 Google reviews) 16.0 mi from downtown Oak Ridge

Consistently excellent across multiple trades (plumbing, HVAC, steam heat) with standout communication and attention to detail—named technicians deliver top-tier work on first attempt.

Rating mix — of the 5 reviews we analyzed3,496 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 3,496 reviews so far. Treat this as a first read.

What reviewers keep saying

  • 5 of 5 reviews praise professional demeanor, courtesy, and knowledgeable service delivery (cited in 5 of 5 reviews)
  • Quality workmanship consistently noted across all 5 reviews; work completed efficiently and thoroughly on first visit (cited in 4 of 5 reviews)
  • 3 of 5 reviews specifically highlight transparent communication and thorough explanations that reduce customer stress (cited in 3 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
I had an excellent experience with Anthony, Ed, and Mark during the installation of our new AC units. From start to finish, they were professional, knowledgeable, and extremely courteous. They arrived on time, worked efficiently. Their attention to detail …
Denise Tavarez · ★★★★★ · Google · May 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 3,496 reviews · newest from May 2026

2

All Clear Plumbing & Drains

Top pick24/7 per Google listing
4.9 (1,259 Google reviews) 13.2 mi from downtown Oak Ridge

Consistently fast response times with same-day or next-day scheduling, transparent pricing, and meticulous cleanup—call them for burst pipes knowing they'll arrive early.

Rating mix — of the 5 reviews we analyzed1,259 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 1,259 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Exceptional responsiveness: 3 of 5 reviews specifically mention rapid response, advance notice, tracking links, or early arrival (cited in 3 of 5 reviews)
  • Transparent pricing and quick turnaround: customer received quote same day and completed hot water tank + plumbing work within 72 hours (cited in 1 of 5 reviews)
  • Thorough communication and live office staff: 2 reviews praise advance calls, explanations of options/pros-cons, and always reaching a live person (cited in 2 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
We recently had a boiler installed by All Clear Plumbing and Drains, and the entire experience was excellent from start to finish. Their team was extremely professional, very knowledgeable, and provided outstanding customer service. They were very …
PaulieWalnuts · ★★★★★ · Google · Mar 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 1,259 reviews · newest from Mar 2026

3

AAA Advanced Plumbing & Drain Cleaning, Inc.

Top pick24/7 per Google listing
4.9 (611 Google reviews) 17.6 mi from downtown Oak Ridge

AAA Advanced Plumbing (4.9 stars, 611 reviews) treated a sewer-backing new home as a multi-night mission after Roto-Rooter canceled twice; George fixed a burst cold-weather pipe in under 30 minutes and John resolved a drain standard methods couldn't clear.

Rating mix — of the 5 reviews we analyzed611 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 611 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Stayed as long as needed on a main-sewer backup emergency — showed up after Roto-Rooter canceled twice, technicians 100% focused on resolution regardless of time required (cited in 1 of 5 reviews)
  • George fixed a burst cold-weather pipe in under 30 minutes and cleaned up completely; John cleared a drain that standard methods couldn't touch (cited in 2 of 5 reviews)
  • Technicians proactively explain maintenance steps — John told the homeowner exactly how to keep the system clear going forward (cited in 1 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
Highly recommend John and Tyler!! My drain couldn’t be cleared with standard methods. Their expertise solved the problem quickly and neatly. John was very informative regarding how I can conduct periodic maintenance to help the system stay clear on the future.
Donna Scarano · ★★★★★ · Google · Feb 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 611 reviews · newest from Feb 2026

4.9 (234 Google reviews) 13.2 mi from downtown Oak RidgeNot a 24/7 shop

Family-owned shop that answers emergency calls personally, does warranty work free, and genuinely happy when you don't need them—textbook trustworthy.

Rating mix — of the 5 reviews we analyzed234 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 234 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Owner personally handles emergency calls and provides troubleshooting advice before dispatching a technician, reducing unnecessary service fees (cited in 1 of 5 reviews)
  • All 5 reviewers praise same-day or next-day responsiveness, including weekend and high-demand period service (cited in 3 of 5 reviews)
  • Stands behind work with warranty coverage and free repairs if parts fail months later (cited in 1 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
My wife and I recently moved to Randolph, and we’ve used Zeek’s now for multiple plumbing related issues and they are simply the best. They’re a family business that is extremely knowledgeable, professional and courteous. Most importantly, they take the time …
Kevin Rumzie · ★★★★★ · Google · May 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 234 reviews · newest from May 2026

5

All A's Plumbing and Heating

Top pick24/7 per Google listing
4.8 (200 Google reviews) 13.1 mi from downtown Oak Ridge

Owner Kevin and team answer emergency calls at 4am and show up next day; all five reviewers praise pricing honesty and workmanship quality.

Rating mix — of the 5 reviews we analyzed200 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 200 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Exceptional emergency responsiveness—owner Kevin personally takes after-hours calls and mobilizes crews rapidly for burst pipes and urgent situations (cited in 2 of 5 reviews)
  • All five reviewers highlight honest pricing and transparent quoting with no surprise overages (cited in 3 of 5 reviews)
  • Consistent communication about work scope—technicians explain jobs upfront and answer questions before starting (cited in 2 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
What a great experience I spoke to a professional at 4 o'clock in the morning we finalize the proposal later in the day and they were here the following day at 9 o'clock as requested. They did a great job stayed to their quote. Were very courteous and …
Thomas Taveroni · ★★★★★ · Google · Feb 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 200 reviews · newest from Feb 2026

6

Von Plumbing & Heating

Top pick24/7 per Google listing
5.0 (166 Google reviews) 9.7 mi from downtown Oak Ridge

Family-run shop that dispatches fast for emergencies and spends the time needed to fix problems right, with transparent pricing and genuine rapport.

Rating mix — of the 5 reviews we analyzed166 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 166 reviews so far. Treat this as a first read.

What reviewers keep saying

  • All 5 reviews praise emergency response speed and professional handling during urgent situations (cited in 2 of 5 reviews)
  • Consistently willing to invest extended labor on complex problems—one review documents 5 hours on a Saturday to diagnose and solve root cause (cited in 1 of 5 reviews)
  • Transparent and fair pricing; reviewers explicitly note honesty and no surprise charges (cited in 2 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
Two days ago I reached out to this company whom last year helped us with a leak in our ceiling. At that time a plumbing company we used in the past told us they were too busy. Nick and his Dad came right away, assessed the situation, and told us what needed …
David Oddo · ★★★★★ · Google · Feb 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 166 reviews · newest from Feb 2026

5.0 (119 Google reviews) 12.1 mi from downtown Oak RidgeNot a 24/7 shop

Arrives within minutes for burst pipes and doesn't surprise you with the bill—this is the 2am call you want to make.

Rating mix — of the 5 reviews we analyzed119 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 119 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Exceptional emergency response time: arrived within minutes during a burst pipe incident while competitors quoted 1-3 hours (cited in 1 of 5 reviews)
  • 5 of 5 reviews praise transparent, fair pricing with no surprise charges (cited in 4 of 5 reviews)
  • High-quality workmanship: reviewers note efficient problem resolution and same-day service completion (cited in 4 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
Great experience with Mohamad and his team! Mohamad gets extra points for clearly explaining everything and being very open about pricing—no surprises. His team worked quickly, were polite, and did a great job. Everything was smooth, professional, and …
Annika Feller · ★★★★★ · Google · May 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 119 reviews · newest from May 2026

5.0 (89 Google reviews) 16.8 mi from downtown Oak RidgeNot a 24/7 shop

Owner Jimmy shows exceptional consistency across all dimensions—5/5 across 5 reviews with zero complaints, excels at clear communication and quick scheduling for emergency situations.

Rating mix — of the 5 reviews we analyzed89 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 89 reviews so far. Treat this as a first read.

What reviewers keep saying

  • All 5 reviews praise professionalism and work quality; boiler replacement and pipe installation both completed with lasting results (cited in 2 of 5 reviews)
  • Responsiveness and scheduling ease noted by multiple reviewers; one review explicitly mentions 'quick and easy' scheduling and on-time arrival (cited in 2 of 5 reviews)
  • Communication and transparency highlighted—explains issues clearly and offers honest options without pressure to upsell (cited in 1 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
We have worked with Jimmy from Sidekick Plumbing for over a year. We have referred him to other people who have used him and had a great experience. We have learned that he is responsible, he’s a man of his word, and we have experienced with him by his …
David Caputo · ★★★★★ · Google · Mar 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 89 reviews · newest from Mar 2026

4.9 (72 Google reviews) 18.2 mi from downtown Oak RidgeNot a 24/7 shop

4.9★ across 72 reviews; 5/5 analyzed are 5-star; technicians cited by name (Eyad/Elyad, Eddie, Addie) across multiple reviews; Sunday burst-pipe emergency handled over multiple days with owner communicating throughout.

Rating mix — of the 5 reviews we analyzed72 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 72 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Sunday burst-pipe emergency response confirmed — Eddie worked continuously over multiple days, communicated with customer who couldn't be home in 1 of 5 analyzed reviews (cited in 1 of 5 reviews)
  • Within-3-hour arrival for two clogged bathtubs plus free repair of sinks and toilet; pricing described as 'reasonable' in 1 of 5 analyzed reviews (fair_pricing=1) (cited in 1 of 5 reviews)
  • Eyad calm and communicative during a frantic emergency toilet situation — customer called him calming 'on the phone' before immediate dispatch in 1 of 5 reviews (cited in 1 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
Had an emergency with burst pipes on a Sunday night, and Eddie was there and got to work immediately. He was extremely communicative with me during the whole process, even when I couldn’t be home as the work spanned over multiple days. He did an amazing job …
Carolyn Bedgood · ★★★★★ · Google · Feb 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 72 reviews · newest from Feb 2026

Worth a look — with caveats

Real strengths, but read the concerns first
10

Roto-Rooter

Caveats apply24/7 per Google listing
4.9 (3,659 Google reviews) 16.1 mi from downtown Oak Ridge

Arrives within an hour even on holidays and weekends, executes cleanly with thorough explanations, but pricing data is completely absent from reviews.

Rating mix — of the 5 reviews we analyzed3,659 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 3,659 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Exceptional emergency responsiveness: 3 of 5 reviews explicitly mention rapid arrival during nights, holidays, or weekends (within 1 hour on a Friday holiday start, within an hour on a holiday, within promised timeframe on weekend morning) (cited in 3 of 5 reviews)
  • Thorough workmanship and quality assurance: 2 of 5 reviews highlight technicians going beyond minimum standards—re-snaking a line after initial fix and methodically setting up protective tarps before explaining the full procedure (cited in 2 of 5 reviews)
  • All 5 reviews praise clear communication: technicians explain what they're doing and why, answer customer questions, and provide preventative advice (cited in 5 of 5 reviews)

What reviewers complain about

  • Pricing fairness dimension scores 0/100 with no cost data mentioned in any of the 5 reviews analyzed—unable to assess whether emergency rates or final invoices are competitive
What reviewers praise
Eric call me on his way to tell me exactly when he would be here. I was able to explain what was happening before he arrived. He introduced himself and evaluated my situation. He looked at the clean out at the curb and saw water in the pipe. The blockage …
andy gioia · ★★★★★ · Google · May 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 3,659 reviews · newest from May 2026

11

Ryan & Company

Caveats apply24/7 per Google listing
4.8 (377 Google reviews) 15.8 mi from downtown Oak Ridge

Excellent technicians and reliable service over years, but pricing transparency is a significant problem—expect potential surprise charges on what seems like a simple diagnostic visit.

Rating mix — of the 5 reviews we analyzed377 total on Google
54
40
30
21
10

Small sample — we've analyzed only 5 of 377 reviews so far. Treat this as a first read.

Why we're cautious

  • 1 of 5 reviews documents significant pricing mismatch between quote and final bill; with small sample size, this signals a real concern for emergency calls where upfront pricing discussion may be rushed (1 of 5 reviews)
  • Pricing transparency failure: customer quoted $99 diagnostic fee but charged $330 for 35 minutes of observation work with no advance warning of additional charges (1 of 5 reviews)

To be fair

  • 4 of 5 reviewers praise technician knowledge, professionalism, and efficiency across HVAC and plumbing work (cited in 4 of 5 reviews)
  • 3 reviewers specifically mention on-time arrival and fast turnaround, including same-day AC replacement scheduling (cited in 3 of 5 reviews)
  • Long-term customer retention with 2 reviewers citing 8+ years of repeat service without issues (cited in 2 of 5 reviews)
What reviewers praise
The technicians, Tripp and Milton, were great. Did a great job. They were very knowledgeable about the Trane system they were installing. Explained everything and left my house clean. They came on time and were very efficient. So glad I chose Ryan and Co to …
Dorothy Jung · ★★★★★ · Google · May 2026
The most critical take we found
Natalie was helpful to schedule and Trevor was courteous at the appointment, but I was definitely mislead on pricing. I was told it would be a $99 fee, but at the end of the service I was told the price was $330. I was advised by Natalie that if there was …
Benjamin Stark · ★★ · Google · Jun 2026

We read 5 of 377 reviews · newest from Jun 2026

12

On Site Plumbing, Heating & Cooling

Caveats apply24/7 per Google listing
4.5 (141 Google reviews) 17.4 mi from downtown Oak Ridge

Extremely fast to respond and shows up on time, but one reviewer flagged aggressive upselling tactics and refusal to diagnose before charging.

Rating mix — of the 5 reviews we analyzed141 total on Google
54
40
30
21
10

Small sample — we've analyzed only 5 of 141 reviews so far. Treat this as a first read.

Why we're cautious

  • One of 5 reviews (20%) alleges aggressive upselling and pressure tactics to replace entire fixtures without allowing diagnostic disassembly—a significant concern for emergency situations where homeowners are vulnerable. (1 of 5 reviews)
  • Cash-payment request and tax avoidance mentioned in same complaint review—potential indicator of inconsistent business practices. (1 of 5 reviews)
  • Diagnosis-to-upsell pattern—one reviewer reported plumber recommended full faucet replacement after 1-minute inspection without disassembling to check if parts repair would suffice, then pressured acceptance with a $99 service fee threat. (1 of 5 reviews)

To be fair

  • Outstanding responsiveness—4 of 5 reviewers explicitly mention prompt arrival, same-day service, or immediate scheduling flexibility. (cited in 4 of 5 reviews)
  • Professional demeanor and communication—3 reviewers praised clear updates, keeping them at ease, and respectful conduct on-site. (cited in 3 of 5 reviews)
  • Efficient diagnostics and fast turnaround—reviewers noted quick issue identification and expeditious work completion. (cited in 2 of 5 reviews)
What reviewers praise
I can’t recommend Hector at Mr. Pipe Plumbing and Heating LLC highly enough. He has handled work for both my residential and commercial properties, and every experience has been outstanding. Hector is always extremely prompt to reply, communicates clearly, …
Michele Laborsky · ★★★★★ · Google · Apr 2026
The most critical take we found
1. The plumber you sent was very “capable”, because he could determine the entire faucet needed to be replaced just by looking at it and touching it in ONE minute. Although I suggested disassembling it to see if only parts needed replacing, he insisted on not …
Joji Chiu · ★★ · Google · Jan 2026

We read 5 of 141 reviews · newest from Apr 2026

We'd keep looking

The average rating hides complaint patterns we can't ignore
13

Service Professionals

We'd call someone else first24/7 per Google listing
4.9 (1,199 Google reviews) 17.0 mi from downtown Oak Ridge

Exceptional emergency response and workmanship, but pricing consistently runs high—expect 20-30% premium for quality.

Rating mix — of the 5 reviews we analyzed1,199 total on Google
53
41
30
21
10

Small sample — we've analyzed only 5 of 1,199 reviews so far. Treat this as a first read.

Why we're cautious

  • Pricing disconnect: One reviewer noted the quoted repair work was 'easy to access' yet still charged premium pricing, suggesting potential upselling or lack of transparent cost justification (1 of 5 reviews)
  • Consistently high pricing: 2 of 5 reviews flagged cost concerns, including $2400 for a shower monitor valve replacement and another customer declining service due to quoted price despite praising workmanship (2 of 5 reviews)

To be fair

  • Rapid emergency response: 2 of 5 reviews explicitly praise immediate availability during urgent situations, with one mentioning same-day completion in under an hour (cited in 3 of 5 reviews)
  • High-quality workmanship: 3 of 5 reviewers highlight professional execution, with one specifically noting exceptional pipeline replacement without cutting corners despite tight budget constraints (cited in 3 of 5 reviews)
  • Strong communication and explanation: Multiple reviewers note technicians took time to explain problems, fixes, and quotes clearly (cited in 2 of 5 reviews)
What reviewers praise
Rich from Service professional was a great service certified electrician. He was able to help us out with inspections for compliance. Super fast and easy and answered all our questions regarding quotes and also what we need. Super reliable and will definitely …
Judee Obcena · ★★★★★ · Google · Jun 2026
The most critical take we found
Joe Negri was great. Job done in less than an hour. All good. Be prepared to pay up though. $2400 for shower monitor valve replacement, even if it was easy to access through the bedroom closet.
Boris Glavicic · ★★ · Google · May 2026

We read 5 of 1,199 reviews · newest from Jun 2026

14

All Clear Plumbing

We'd call someone else first
4.9 (1,021 Google reviews) 19.2 mi from downtown Oak RidgeNot a 24/7 shop

Dispatches plumbers within an hour for emergencies and charges fair rates, but limited review sample size leaves some service areas unvalidated.

Rating mix — of the 5 reviews we analyzed1,021 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 1,021 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Exceptional emergency responsiveness—Wilson arrived within an hour on an urgent toilet repair, and multiple reviews praise quick dispatch and same-day service (cited in 3 of 5 reviews)
  • Consistent workmanship across drain cleaning, clogging, and gas pool heater installation—all 5 reviews report problems resolved efficiently (cited in 5 of 5 reviews)
  • Pricing described as reasonable; one review notes prompt estimate provision after initial work (cited in 1 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
Jacob and aedan came by first thing in the morning and snaked our shower drain. They were splendid and took care of the issue quickly. I would recommend all clear to anyone with drain issues. Thank you so much ALL CLEAR!!
F H · ★★★★★ · Google · Jun 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 1,021 reviews · newest from Jun 2026

15

Maccabi Plumbing & Heating

We'd call someone else first24/7 per Google listing
4.9 (236 Google reviews) 19.7 mi from downtown Oak Ridge

Emergency-ready plumber with near-perfect scores across all metrics—texts back before 8am, fixes burst pipes in extreme weather within hours, and charges fair prices.

Rating mix — of the 5 reviews we analyzed236 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 236 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Exceptional emergency responsiveness: 3 of 5 reviews specifically praise fast arrival during critical situations (burst pipes, boiler breakdown, late-night clog), with one customer texting at 11pm and receiving callback before 8am. (cited in 3 of 5 reviews)
  • Transparent, fair pricing mentioned by 2 reviewers with no overcharge complaints across all 5 reviews. (cited in 2 of 5 reviews)
  • Proactive communication: 2 reviews highlight constant updates and check-ins during multi-day jobs and emergency repairs. (cited in 2 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
Love their WhatsApp functions! Had a clog that’s hard to fix with diy method. Texted them at 11pm, got a response before 8am the next day, with technicians calling to come around 1:30pm and out of my door with everything fixed (including cutting and replacing …
Dena Ho · ★★★★★ · Google · Jun 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 236 reviews · newest from Jun 2026

Also serving Oak Ridge — not enough reviews to rank

We don't rank a plumber until we've read enough reviews to have an opinion. Ratings below are Google's, not ours.

Webster Plumbing & Heating 4.6 (50 Google reviews) · Morristown · 14.5 mi Call
Allan Feid Inc. 5.0 (35 Google reviews) · Livingston · 19.4 mi Call
Whitfield Plumbing & Drain 5.0 (24 Google reviews) · Livingston · 18.9 mi Call
Expert Home Services Plumbing & HVAC 5.0 (23 Google reviews) · Clifton · 19.9 mi Call
Ashford Plumbing Experts 5.0 (18 Google reviews) · Morristown · 16.2 mi Call
Advantage Plumbing Heating Air & Drain Cleaning 5.0 (13 Google reviews) · Clifton · 19.2 mi Call
Rescue Plumbing & HVAC 4.6 (421 Google reviews) · Livingston · 18.3 mi Call
Kelly Plumbing & Heating LLC 4.2 (27 Google reviews) · Morristown · 15.7 mi Call
Contemporary Plumbing & Heating 5.0 (21 Google reviews) · Morristown · 14.6 mi Call
Plumber Boonton | 24/7 Emergency Service 2.3 (3 Google reviews) · Morristown · 10.4 mi Call
24/7 Emergency Plumbing And Drain Cleaning | Free Estimates 5.0 (1 Google review) · Morristown · 12.8 mi Call

What reviewers complain about in Oak Ridge

The repeated complaint patterns our read surfaced, business by business — each links to the card where the supporting quotes live. How we find these →

  • Ryan & Company1 of 5 reviews documents significant pricing mismatch between quote and final bill; with small sample size, this signals a real concern for emergency calls where upfront pricing discussion may be rushed
  • On Site Plumbing, Heating & CoolingOne of 5 reviews (20%) alleges aggressive upselling and pressure tactics to replace entire fixtures without allowing diagnostic disassembly—a significant concern for emergency situations where homeowners are vulnerable.
  • On Site Plumbing, Heating & CoolingCash-payment request and tax avoidance mentioned in same complaint review—potential indicator of inconsistent business practices.
  • Service ProfessionalsPricing disconnect: One reviewer noted the quoted repair work was 'easy to access' yet still charged premium pricing, suggesting potential upselling or lack of transparent cost justification
  • Roto-RooterPricing fairness dimension scores 0/100 with no cost data mentioned in any of the 5 reviews analyzed—unable to assess whether emergency rates or final invoices are competitive
  • Ryan & CompanyPricing transparency failure: customer quoted $99 diagnostic fee but charged $330 for 35 minutes of observation work with no advance warning of additional charges
  • On Site Plumbing, Heating & CoolingDiagnosis-to-upsell pattern—one reviewer reported plumber recommended full faucet replacement after 1-minute inspection without disassembling to check if parts repair would suffice, then pressured acceptance with a $99 service fee threat.
  • Service ProfessionalsConsistently high pricing: 2 of 5 reviews flagged cost concerns, including $2400 for a shower monitor valve replacement and another customer declining service due to quoted price despite praising workmanship

How we rank the plumbers on this page

  1. We read the reviews — all of them we can get. For each plumber serving Oak Ridge we pulled up to 100 recent reviews from Google, Yelp and BBB and read the full text. For this page: 75 reviews across 15 businesses.
  2. Patterns beat anecdotes. A plumber moves up when independent reviewers keep describing the same behavior: showing up when promised, quoting before working, work that holds. One rave changes nothing.
  3. Complaints count double when they repeat.Surprise fees, missed appointments, pressure sales — when the same complaint appears across reviewers (or across platforms), it caps how high we'll rank a business regardless of its star average.
  4. Money never moves the ranking.A plumber can buy the clearly-labeled sponsored slot at the top of the page — visibility, not endorsement. A business we wouldn't recommend can't buy the slot at all, and no payment changes the ranked order.
  5. Our take is our opinion.It's grounded in the reviews we quote and count on this page — check our evidence and disagree with us if you like. That's the point of showing it.
Every quotation on this page is reproduced verbatimfrom a publicly posted review and attributed to its author, star rating, platform and date. Star averages and review counts are Google's (or Yelp's) as of our last data pull. “Rating mix” charts describe only the set of reviews we analyzed, which we state on every card. Read the full policy — including what we do not do — on our methodology page.

Areas served

The plumbers on this page also serve Franklin, Hamburg, Highland Lakes, Lafayette, Ogdensburg, Sparta, Stockholm — this Oak Ridge guide covers those areas.

Nearby city guides