Service Professionals
Plumber · West Orange, NJ · Open 24 hours per Google listing
Our verdict
Exceptional emergency response and workmanship, but pricing consistently runs high—expect 20-30% premium for quality.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #15 of 15 plumbers we've reviewed in West Orange, NJ · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Rapid emergency response: 2 of 5 reviews explicitly praise immediate availability during urgent situations, with one mentioning same-day completion in under an hour
2 cited reviews
“Super fast and easy and answered all our questions”
“Be prepared to pay up though. $2400 for shower monitor”
Cited in 3 of the 5 reviews we analyzed — 1 cited review not excerpted here.
High-quality workmanship: 3 of 5 reviewers highlight professional execution, with one specifically noting exceptional pipeline replacement without cutting corners despite tight budget constraints
1 cited review
“Exceptional work in replacing pipeline without cutting corners”
Cited in 3 of the 5 reviews we analyzed — 2 cited reviews not excerpted here.
Strong communication and explanation: Multiple reviewers note technicians took time to explain problems, fixes, and quotes clearly
1 cited review
“Super fast and easy and answered all our questions”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Pricing disconnect: One reviewer noted the quoted repair work was 'easy to access' yet still charged premium pricing, suggesting potential upselling or lack of transparent cost justification
“Be prepared to pay up though. $2400 for shower monitor”
Consistently high pricing: 2 of 5 reviews flagged cost concerns, including $2400 for a shower monitor valve replacement and another customer declining service due to quoted price despite praising workmanship
“Be prepared to pay up though. $2400 for shower monitor”
Cited in 2 of the 5 reviews we analyzed.
Keep it in proportion: these concerns are cited in 2 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“Joe Negri was great. Job done in less than an hour. All good. Be prepared to pay up though. $2400 for shower monitor valve replacement, even if it was easy to access through the bedroom closet.”
Positive
“Rich from Service professional was a great service certified electrician. He was able to help us out with inspections for compliance. Super fast and easy and answered all our questions regarding quotes and also what we need. Super reliable and will definitely use this service again!”
“We had an emergency plumbing issue and Johnny N responded immediately. He was professional, knowledgeable, and took the time to explain the problem and the fix. The repair was done quickly and everything is working perfectly now. It’s hard to find reliable service like this—highly recommend!”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 1,199 reviews so far. Treat this as a first read.
Newest review in our sample: Jun 2026.
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You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
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Nearby: West Orange · Livingston · Bloomingdale · Morristown