Service Professionals
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Based on review analysis
1 concern
Pricing disconnect: One reviewer noted the quoted repair work was 'easy to access' yet still charged premium pricing, suggesting potential upselling or lack of transparent cost justification
Trust Score: 0/100 · Based on 1199 reviews
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 1199 Reviews Tell Us
Emergency Response
Rapid emergency response: 2 of 5 reviews explicitly praise immediate availability during urgent situations, with one mentioning same-day completion in under an hour
Emergency and same-day calls
Emergency and burst pipe repair
What To Watch Out For
Consistently high pricing: 2 of 5 reviews flagged cost concerns, including $2400 for a shower monitor valve replacement and another customer declining service due to quoted price despite praising workmanship
Pricing disconnect: One reviewer noted the quoted repair work was 'easy to access' yet still charged premium pricing, suggesting potential upselling or lack of transparent cost justification
Quality & Professionalism
High-quality workmanship: 3 of 5 reviewers highlight professional execution, with one specifically noting exceptional pipeline replacement without cutting corners despite tight budget constraints
Communication
Strong communication and explanation: Multiple reviewers note technicians took time to explain problems, fixes, and quotes clearly
Pricing
Consistently high pricing: 2 of 5 reviews flagged cost concerns, including $2400 for a shower monitor valve replacement and another customer declining service due to quoted price despite praising workmanship
Customer reviews
Reviews from Google, Yelp & more
Rich from Service professional was a great service certified electrician. He was able to help us out with inspections for compliance. Super fast and easy and answered all our questions regarding quotes and also what we need. Super reliable and will definitely use this service again!
We had an emergency plumbing issue and Johnny N responded immediately. He was professional, knowledgeable, and took the time to explain the problem and the fix. The repair was done quickly and everything is working perfectly now. It’s hard to find reliable service like this—highly recommend!
We would like to extend our heartfelt gratitude to Chris, Rich, Ronnie, and the Management team for their exceptional work in replacing our pipeline. Not only did they complete the task efficiently, but they also demonstrated remarkable professionalism and courtesy, making the experience truly enjoyable. Despite having to work within a very tight budget, they still managed to deliver exceptional results without cutting any corners. Highly recommended 👌
Joe Negri was great. Job done in less than an hour. All good. Be prepared to pay up though. $2400 for shower monitor valve replacement, even if it was easy to access through the bedroom closet.
Kevin and Dez performed a plumbing inspection which included flushing the hot water heater. They were extremely professional and friendly. They were also very knowledgeable. Since this was part of a maintenance program, I paid nothing for this inspection. I was presented with a plan for service of a few items. At this time I did not go forward with the repairs because of the price. I put only 4 stars because of the price quoted to me.
Business details
Service area
Based in West Orange. Serves 33 nearby cities within 20 miles:
Service Professionals