Ashford Plumbing Experts
Plumber · Morristown, NJ · Open 24 hours per Google listing
Our verdict
Arrives within 90 minutes for emergencies and explains work clearly, but charges premium rates that some customers find hard to justify.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Fast emergency response: dispatched plumber within 1.5 hours of call at 8pm for toilet failure
1 cited review
“sent me a plumber that evening within an hour-and-a-half”
Clear communication: 3 of 5 reviewers explicitly praised explanation of problems and upfront pricing discussion
2 cited reviews
“explain them in a language that I could easily understand”
“price for time spent was way too high”
Cited in 3 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Handles complex jobs: successfully managed full sewer pipe replacement with permits and 10-year warranty
1 cited review
“replaced our sewer pipe with a warranty of 10 years”
Thorough service: uses camera inspection and goes beyond minimum (cleaned backup area, tightened faucet handles)
2 cited reviews
“explain them in a language that I could easily understand”
“price for time spent was way too high”
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Automated answering service described as 'creepy' by one reviewer, though call was answered immediately
“sent me a plumber that evening within an hour-and-a-half”
Pricing concerns: 2 of 5 reviewers flagged costs as excessive relative to work performed, despite praising the work itself
“price for time spent was way too high”
Inconsistent pricing fairness perception: one reviewer found $369 for 9:30pm visit 'fair,' another found similar hourly rates 'way too high'
“sent me a plumber that evening within an hour-and-a-half”
1 more cited review
“price for time spent was way too high”
Keep it in proportion: these concerns are cited in 2 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Positive
“The team was excellent. They replaced our sewer pipe with a warranty of 10 years. This was not an easy task. They took care of everything, from organising the inspection to getting the permits. Highly recommended. Highly recommended.”
“Michael and his associate were punctual and professional. They cleaned my toilet that was backed up. Michael used the camera to inspect my sewer pipe for breaks. He found the break near my property's edge and the city line, but said that it didn't matter as long I regularly cleaned it. Repair costs are more than I am able to pay for at this time. They were able answer many of my questions and explain them in a …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 18 reviews so far. Treat this as a first read.
Newest review in our sample: Feb 2026.
Should you hire Ashford Plumbing Experts?
Best for
- Emergency and same-day calls
- Whole-house repiping
- Emergency and burst pipe repair
Hire if
- You need a plumber who actually shows up when scheduled
- You need fast same-day or after-hours response
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need detailed walkthroughs and written estimates before work starts
Advice derived from the review analysis above — how we decide.
Own Ashford Plumbing Experts?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
Find plumbers near you
Ashford Plumbing Expertsisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Morristown · Livingston · Far Hills · West Orange