Roto-Rooter
Plumber · Morristown, NJ · Open 24 hours per Google listing
Our verdict
Arrives within an hour even on holidays and weekends, executes cleanly with thorough explanations, but pricing data is completely absent from reviews.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #7 of 15 plumbers we've reviewed in Morristown, NJ · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Exceptional emergency responsiveness: 3 of 5 reviews explicitly mention rapid arrival during nights, holidays, or weekends (within 1 hour on a Friday holiday start, within an hour on a holiday, within promised timeframe on weekend morning)
2 cited reviews
“He was able to open the blockage quickly and efficiently.”
“Technician was here within the hour, on a holiday no less.”
Cited in 3 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Thorough workmanship and quality assurance: 2 of 5 reviews highlight technicians going beyond minimum standards—re-snaking a line after initial fix and methodically setting up protective tarps before explaining the full procedure
1 cited review
“He explained what he was going to do, and why.”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
All 5 reviews praise clear communication: technicians explain what they're doing and why, answer customer questions, and provide preventative advice
3 cited reviews
“He was able to open the blockage quickly and efficiently.”
“Technician was here within the hour, on a holiday no less.”
“He explained what he was going to do, and why.”
Cited in 5 of the 5 reviews we analyzed — 2 cited reviews not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Pricing fairness dimension scores 0/100 with no cost data mentioned in any of the 5 reviews analyzed—unable to assess whether emergency rates or final invoices are competitive
The evidence — in reviewers' own words
Positive
“Eric call me on his way to tell me exactly when he would be here. I was able to explain what was happening before he arrived. He introduced himself and evaluated my situation. He looked at the clean out at the curb and saw water in the pipe. The blockage was out at the end of the main pipe leading to the street. He was able to open the blockage quickly and efficiently. He explained everything and cleaned …”
“First time using Roto-Rooter and I had a great experience thanks to Tito. I’m pretty handy myself and had already tried unsuccessfully to unclog my kitchen sink, so I was curious to see how he was going to tackle the problem. Tito was professional, friendly, and took the time to answer my questions and walk me through the process. He had the drain fixed in about 45 minutes, but what really impressed me was that …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 3,659 reviews so far. Treat this as a first read.
Newest review in our sample: May 2026.
Should you hire Roto-Rooter?
Best for
- Emergency and same-day calls
- Complex installs and remodels
- Drain and sewer work
Hire if
- You need high-quality work that holds up over time
- You need a plumber who actually shows up when scheduled
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need guaranteed sub-hour response for true emergencies
Look elsewhere if
- You're highly price-sensitive
Advice derived from the review analysis above — how we decide.
Own Roto-Rooter?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
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Nearby: Livingston · Morristown · West Orange · Bloomingdale