The 15 24/7 plumbers serving Drake

“The person they sent didn't know how to fix the problem (software updates cause the control panel and the furnace to shut down). He tried to call his supervisor who did not answer. The technician (who seemed to be in quite a hurry) suggested as a solution …”

“I was overcharged $400 for what Roto Rooter offers a service for of $99. They never unclogged the sink, misrepresented the conversation that we had about the expectations of the job and then Jaden the Supervisor felt it was all right that his plumber left …”

“Service window stated to be from 8 am-12 pm on a disposal. Serviceman shows at 12 pm. Work doesn’t get completed until 2:45 PM. Almost 7 hours of time waiting. Very expensive -$820 for a garbage disposal, with the least expensive one being about only $75-100 …”

“Disreputable company. Have things set up so that individual installer can charge whatever he wants. They have you sign in advance that you agree to the cost. BUT I was scared. Carbon monoxide shooting into my home. Thought the price was high but wanted it …”

“While I was at work, Rex Plumbing sent a technician to our home in Fort Collins to repair a minor leak. My wife and four daughters were home alone. The technician: • Tracked mud throughout our house in filthy boots and refused to use boot covers • …”

“Adam Nasser (the self proclaimed “wolf of hvac”) worked on our ac unit without giving any price quotes or asking for any pre work signatures beforehand. All we wanted was a leak fix. He proceeded to gut our entire ac unit and replace other things as well …”

“Update: They have cancelled on me twice this week after I’ve taken 8 hours of PTO. I appreciate the updates but they don’t come until after my service window. They could’ve called this morning so I didn’t waste 4 more hours waiting. They might still be …”