AAA Service Plumbing, Heating & Electric
Plumber · Fort Collins, CO · Open 24 hours per Google listing
Our verdict
Large multi-trade operation with 95 of 100 sampled reviews at 5 stars. Techs Jeremiah G, Islom, Adam Nasser and Braxton named repeatedly; one detailed Google 1-star alleges Adam gutted an AC unit without consent and presented a $5,000 bill after the fact.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #12 of 15 plumbers we've reviewed in Fort Collins, CO · compare all →
Our opinion, based on the 100 reviews we analyzed from Google, Yelp and BBB · Analysis updated May 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
What reviewers praise
Sunday water-heater quote turnaround under 2 hours with Islom — and willing to price-match a competitor
2 cited reviews
“He explained everything clearly, answered all my questions, and was even willing to price match.”
“He was done in a little less than 2 hours on a Sunday and I couldn’t be more satisfied with him and AAA services.”
Same-day dispatch on multiple calls — Michael L and Emilio took care of customer same day; same-day availability available for HVAC maintenance
Cited in 2 of the 100 reviews we analyzed.
Sensor-package membership tracks system in real time and reviewer praised proactive communication on arrival windows
Cited in 1 of the 100 reviews we analyzed.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Customer alleges Adam Nasser gutted an entire AC unit and replaced parts without consent on what was supposed to be a leak fix, then presented a ~$5,000 bill with a financing loan pitch
“He proceeded to gut our entire ac unit and replace other things as well without our consent.”
One detailed 1-star alleges work done without consent and a surprise $5,000 bill with no pre-work signoff — tech Adam Nasser specifically named
“He proceeded to gut our entire ac unit and replace other things as well without our consent.”
Keep it in proportion: these concerns are cited in 1 of the 100 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“Adam Nasser (the self proclaimed “wolf of hvac”) worked on our ac unit without giving any price quotes or asking for any pre work signatures beforehand. All we wanted was a leak fix. He proceeded to gut our entire ac unit and replace other things as well without our consent. He then after the work was done told us it would be almost $5,000 (when a brand new ac unit costs about the same from what I understand???). He …”
“Overcharged badly for a first service Would not provide a breakdown of parts and labor when requested twice. AAA submitted a $3000 bid for a plumbing service we got completed for $230 by another plumber. Reporting to BBB.”
“My mom called them to look at a leaking spigot on her trailer. They said they would be there between 10 and 2, of course they didn't show up until after 2. Then proceeded to try and rip my mom off by charging $1000 to do the job. Because he had to climb under the trailer, and sauder..... blah blah. So glad she called me before she went for it. I told her NO, way to much!! Called my guy and he is getting it done …”
Positive
“I contacted AAA for a water heater replacement quote and had an excellent experience from start to finish. Islom was very professional, straightforward, and a true straight shooter, which I really appreciated. He explained everything clearly, answered all my questions, and was even willing to price match. Although I ultimately chose a different company for the replacement, that decision came down to specific …”
“Jeremiah G was amazing! He explained everything thoroughly and was super efficient. I will be asking for him by name if we have any future plumbing issues!”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Feb 2026.
Across platforms
Should you hire AAA Service Plumbing, Heating & Electric?
Hire if
- You need fast same-day or after-hours response
- You need high-quality work that holds up over time
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need airtight scheduling and guaranteed arrival times
Advice derived from the review analysis above — how we decide.
Own AAA Service Plumbing, Heating & Electric?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
More plumbers in Fort Collins, CO
Rex's Plumbing & HeatingCONDITIONALRanked #11 of 15 in Fort Collins · 84 of 100 recent reviews are 5-star with techs Kevin and Terra named repeatedly for boiler…Allen ServiceLOOK ELSEWHERERanked #13 of 15 in Fort Collins · Excellent workmanship and communication with individual technicians, but massive pricing v…See all 15 plumbers we've reviewed in Fort Collins, CO →
Nearby: Fort Collins · Loveland · Nunn · Drake