Swan Plumbing Heating & Air Of Loveland

I interviewed 6 hvac companies before choosing Swan. They had the most knowledgeable and professional crew from the first person who came to my house to the last. They took time to explain things in detail and answer all my questions right away. I also think I got the absolute best deal for all of the work they did.

Justin Sanders was such a pleasure to work with!! Very professional and thorough, explained all he did and advised of possible problems we might encounter. Was not pushy about getting repairs done, but explained why it might be needed. We have been customers of Swan for a number of years, and will continue to be. We had another service technician Mark come out this past summer to inspect our AC, and he also needs to be commended on his excellent work and customer skills. I highly recommend Swan, and their technicians! These two individuals were exemplary!! THANKS

A thank you to Swan for excellent work. What we thought would be regular maintenance ended up being the replacement of the boiler and two hot water heaters. Andrew discovered the issue and called for his supervisor for a second opinion. Problem was verified and we were given three options. Given the severity of the issue, they were able to start two days later for a three day job. Ruben and Justin were very kind and did an excellent job with the entire replacement. We appreciated their willingness to take the time to explain the process. House was built in 1979 with original boiler. A big thank you to Andrew, Ruben, and Justin! Because of your hard work, we were saved from a much bigger future issue. I wouldn’t hesitate to recommend Swan!

I was overcharged $400 for what Roto Rooter offers a service for of $99. They never unclogged the sink, misrepresented the conversation that we had about the expectations of the job and then Jaden the Supervisor felt it was all right that his plumber left pipes that were leaking water in my house. They weren’t leaking prior to his arrival! Overall, the job was never completed, and my plumbing situation was worse with leftover garbage underneath the sink and a puddle of water and a leaky pipe that wasn’t leaking prior to Swan plumbing showing up.

Replaced a 20 year old AC and heating system with a new system. Did not want contractor grade equipment. Desired a more efficient system. Swan only one to provide a quote after they came, took measurements, discussed with me my concerns and what I wanted. Provided 4 levels of options to choose from. Went through rebates which saved me $$$$. Technicians were very professional. I work in design and construction for large scale solar and battery systems for utilities, I was impressed with the skilled craftsmanship of the technicians. Provided enough people to complete change over in a single 8 hour shift. Also corrected ventilation duct and flu issues with the system. These guys were great and highly recommend them. “Slow is Smooth, Smooth is Fast” took their time and were very efficient.