Advanced Plumbing & Drain
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
4.9★ Google, 719 reviews, BBB A+ accredited; professional=46 and workmanship=16 dominate 100 analyzed reviews, but 1-star ratio of 6% and 1 no-show complaint warrant attention.
Why we're cautious
- No-show on two consecutive appointments without communication — small but a repeat failure pattern per 1 reviewer. (1 of 100 reviews)
- 1 documented no-show/reschedule failure: technician missed two scheduled appointments without contacting customer. (1 of 100 reviews)
- 1 review cites a $1,450 quote for a gutter pipe replacement described as grossly overpriced; surprise_fees flagged once. (1 of 100 reviews)
To be fair
- professional theme in 46 of 100 analyzed reviews — by far the top theme signal; workmanship cited in 16. (cited in 3 of 100 reviews)
- Weekend and holiday emergency response confirmed; technician arrived on-site within 5 minutes in one case. (cited in 2 of 100 reviews)
- Transparent pricing and communication praised across multiple reviews; upfront quotes and pre-job explanation noted. (cited in 3 of 100 reviews)
“We had an issue late Sunday afternoon with our kitchen sink. We called their service, and they arrived promptly early Monday morning. The technician was knowledgeable, courteous, and thorough. He explained the problem and showed us how to prevent future …”
“I struggled deciding whether to write this update, and ultimately decided to do so because as a homeowner, I'd like to see honest reviews to help me when needed. I initially was very happy with the service. Brian (may he RIP) was a nice guy and fixed my …”
We read 100 of 719 reviews · newest from Jan 2026 · BBB A+ accredited