FastPlumber near me

The 15 24/7 plumbers serving Newark

These 15 plumbers list 24/7 hours on their Google profiles — a claim they publish, not something we tested. We read 1,263 of their reviews for what actually happens after hours: where reviewers describe a real 2 a.m. call, that evidence is quoted below; where no review mentions after-hours response either way, the card says that too. Rankings are not for sale.

Updated Jul 11, 202620-mile radius of downtown NewarkHow we rank
How we rank — the 60-second version

What we read: for each plumber, up to 100 recent reviews from Google, Yelp and BBB — the full text, not just the stars. For this page: 1,263 reviews across 15 businesses.

What moves a plumber up: repeated, independent evidence of showing up when promised, fair and upfront pricing, and work that holds. One glowing review counts for little; twenty that agree count for a lot.

What moves a plumber down: repeated complaint patterns — surprise fees, missed appointments, pressure sales — especially when they show up on more than one platform.

What never moves the ranking: money. One clearly labeled sponsored slot may appear above this list; it never changes the order below it.

Our take on each plumber is our opinion, grounded in the reviews we quote on this page. Full methodology ↓

Before you call anyone: shut off your main water valve. Then start at the top — every card is one tap to call. Not urgent? See all ranked plumbers in Newark

Our top picks

Consistent evidence of showing up, honest pricing, and work that lasts
1

Plumbing Care Inc

Top pick24/7 per Google listing
4.9 (2,028 Google reviews) 16.7 mi from downtown Newark

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Across 89 reviews analyzed, professionalism dominates (themeCounts.professional=51) and fast_response is cited 23 times; water-heater is the standout service (16 mentions).

Rating mix — of the 15 reviews we analyzed2,028 total on Google
515
40
30
20
10

What reviewers keep saying

  • fast_response cited in 23 of 89 analyzed reviews — techs repeatedly arrive on time and diagnose quickly (cited in 2 of 89 reviews)
  • Water-heater work is the top specialty (16 mentions), including tankless installs praised for detail (cited in 3 of 89 reviews)
  • Reviewers single out clear explanation of the problem and options before work begins (cited in 2 of 89 reviews)

What reviewers complain about

  • Only 2 of 89 analyzed reviews mention pricing as fair, so cost transparency is thinly documented (1 of 89 reviews)
What reviewers praise
We had an excellent experience with this plumber. From start to finish, he was professional, punctual, and extremely knowledgeable. He quickly diagnosed the issue, explained the problem clearly, and completed the repair efficiently and neatly. What really …
Ridhima Singh · ★★★★★ · Google · Feb 2026
The most critical take we found

No critical reviews among the 15 we analyzed — there is nothing negative to quote yet.

We read 89 of 2,028 reviews · newest from Feb 2026

2

Drain Doctor

Top pick24/7 per Google listing
4.9 (881 Google reviews) 14.0 mi from downtown Newark

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

4.9★ over 881 Google reviews with professional cited 46 of 92 times, but a D- BBB rating (2 complaints) contradicts the glowing review profile.

Rating mix — of the 15 reviews we analyzed881 total on Google
513
40
30
20
12

Why we're cautious

  • A reviewer reported a tech scooped toilet-bowl water with her kitchen mug — a hygiene/professionalism incident (1 of 92 reviews)
  • Workmanship isn't always durable — one faucet repair kept trickling after the tech left, requiring a callback (1 of 92 reviews)

To be fair

  • Techs (Jorge, George, Oscar) named repeatedly for quick, knowledgeable diagnosis (fast_response=20 of 92) (cited in 3 of 92 reviews)
  • Goes beyond the estimate — caulking, preventive advice, reasonable pricing with mailer discounts (cited in 2 of 92 reviews)
What reviewers praise
Jorge was very knowledgeable and nice
Bragain's Market · ★★★★★ · Google · Dec 2025
The most critical take we found
So much for 24/7 365 days a year emergency service. Have a clogged toilet in my elderly mother’s house that needs fixed ASAP. Spoke with a dispatcher that said the technician was finish up a job nearby and would let us know when he was done. The next call I …
Rooster · · Google · Nov 2025

We read 92 of 881 reviews · newest from Dec 2025

3

Michael Gardner Plumbing

Top pick24/7 per Google listing
5.0 (98 Google reviews) 11.3 mi from downtown Newark

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Owner-operator Michael Gardner draws 31 of 94 reviews citing fast_response and a perfect 5.0 across 98 Google reviews; same-day and emergency arrivals (often within 30 min) are the recurring story.

Rating mix — of the 15 reviews we analyzed98 total on Google
515
40
30
20
10

What reviewers keep saying

  • Same-day, often-within-30-minute arrival is the dominant theme (fast_response=31 of 94, weekend_or_emergency=7) (cited in 3 of 94 reviews)
  • Lays out low-to-high cost options without pushing the priciest fix (fair_pricing=9) (cited in 2 of 94 reviews)
  • Handles a wide range in one visit — drains, faucets, disposals, water heaters (cited in 2 of 94 reviews)

What reviewers complain about

  • As a solo operator, scheduling can slip when he's tied up on an emergency job elsewhere (1 of 94 reviews)
What reviewers praise
Thankfully, Michael came out immediately after the call and that same day snaked the shower drain which was clogged. He also addressed the slow running sink, replaced 2 faucet cartridges in the laundry sink, installed a new kitchen faucet, and even …
L Bac · ★★★★★ · Google · Dec 2025
The most critical take we found

No critical reviews among the 15 we analyzed — there is nothing negative to quote yet.

We read 94 of 98 reviews · newest from Dec 2025

4

Golden Coast Plumbing and Rooter Inc

Top pick24/7 per Google listingSmall track record
4.9 (17 Google reviews)4.9 on Yelp (55) 19.9 mi from downtown Newark

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Owner Joel posts 71 of 73 reviews at 5★ with fast_response cited 21x and pricing repeatedly called fairer than competitors; thin sample (17 Google reviews) is the only caution.

Rating mix — of the 15 reviews we analyzed17 total on Google
514
40
30
20
11

What reviewers keep saying

  • Comes out fast, often same day — responded within an hour on a leak and beat slower competitors who required separate estimate visits (cited in 2 of 73 reviews)
  • Transparent, lower pricing — quoted fair prices that beat companies trying to take advantage, with no upfront-estimate runaround (cited in 2 of 73 reviews)
  • Careful diagnostic workmanship — used a camera to pinpoint a leak and cut minimal drywall instead of the easy route (cited in 1 of 73 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
Joel is amazing!!!! Smart, efficient and on time. Willing to get things done quickly and pretty great with communication and availability . We are so grateful for the work he's done on our water leak and we'd like to keep working with Golden Coast again!!!!!!
Vivien Lou C. · ★★★★★ · Yelp · Dec 2024
The most critical take we found
On June 24, 2023, I found water leaking from ceiling. I called them. After they fixed the water leak and left and charged me $450. But they left a big hole in the ceiling and left. And said they weren't responsible for patching the hole. Such an irresponsible …
Xiaobing D. · · Yelp · Jun 2023

We read 73 of 17 reviews · newest from Dec 2024 · BBB A+ accredited

5

Service Hero Plumbing & Air

Top pick24/7 per Google listing
4.6 (1,292 Google reviews) 8.5 mi from downtown Newark

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

4.6★ over 1,292 reviews; professional cited 54 of 87 analyzed and named techs (Jose Ramirez, Diego, Kent) get strong marks, though 'expensive' surfaces twice.

Rating mix — of the 15 reviews we analyzed1,292 total on Google
514
40
30
20
11

What reviewers keep saying

  • Named techs consistently praised as professional and efficient (professional=54 of 87) (cited in 2 of 87 reviews)
  • Fast arrival and willingness to work long emergency hours, including 4+ hours on a Sunday (cited in 2 of 87 reviews)
  • Diagnoses and resolves drain/sewer clogs decisively, escalating to hydro-jetting when needed (cited in 2 of 87 reviews)

What reviewers complain about

  • Pricing can run high — 'expensive' noted in 2 reviews despite first-time discounts offered (1 of 87 reviews)
What reviewers praise
The tech that came out is an excellent representative of the company
Gene's Fine Foods · ★★★★★ · Google · Oct 2025
The most critical take we found
No work was done by hero. Called another company. Due to original appointment was for 2/4 no show, sent email to confirm and rescheduled for 2/5 no response and then your employee shows up an announced with no schedule time window by then I already had called …
Norbert Botelho · · Google · Feb 2026

We read 87 of 1,292 reviews · newest from Oct 2025

6

Jazz Heating, Air Conditioning and Plumbing

Top pick24/7 per Google listing
4.9 (3,930 Google reviews) 13.4 mi from downtown Newark

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

4.9★ across 3,930 reviews with 96 of 100 sampled positive — same-day online booking, technician bio texts pre-arrival, and thorough HVAC/plumbing inspections; 3 reviewers cite overpricing including $355 quote for a $10 part fixed elsewhere for $50.

Rating mix — of the 15 reviews we analyzed3,930 total on Google
512
40
30
20
13

Why we're cautious

  • Overpricing documented: $355 quoted for toilet fill valve that took 10 minutes and a $10-$20 part — competitor fixed same issue for $50 by simply adjusting the existing valve (1 of 100 reviews)
  • Pricing complaints in 3 of 100 sampled reviews (themeCounts.expensive=3): $355 quoted for toilet valve adjustment that another plumber fixed for $50 (1 of 100 reviews)

To be fair

  • Online same-day booking with pre-arrival tech bio text confirmed by multiple reviewers — operationally smooth intake (themeCounts.fast_response=10) (cited in 1 of 100 reviews)
  • Workmanship praised in 31 of 100 sampled reviews — technicians noted for thoroughness, confirming all systems working before leaving (cited in 2 of 100 reviews)
  • Water heater team praised for copper joint quality and bypassing heater to restore water same-day while scheduling next-day install (cited in 2 of 100 reviews)
What reviewers praise
had a great experience with Jazz Heating, Air Conditioning and Plumbing. The technician Q did an excellent job. He was very professional, respectful, and knowledgeable. He explained the issue clearly and fixed everything carefully and efficiently. His work …
Wafi Ullah Popalzai · ★★★★★ · Google · Mar 2026
The most critical take we found
Called them to come and look at my toilet flush tank's consistent overfilling problem (wouldn't stop once tank is full). Someone from the company came, inspected, and told me that the overfill valve will need replacement and that they'll do it for $355 (for a …
Poorn Mehta · · Google · May 2026

We read 100 of 3,930 reviews · newest from Mar 2026

Worth a look — with caveats

Real strengths, but read the concerns first
7

Big Brothers Plumbing Inc

Caveats apply24/7 per Google listing
5.0 (151 Google reviews)4.5 on Yelp (39) 19.7 mi from downtown Newark

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

5★ across 151 reviews with 97 of 100 sampled at 5★; techs Jorge and Jesus drive fast_response (18) including a 15-minute 7:45pm toilet-flood save, but Yelp scheduling lapses recur.

Rating mix — of the 15 reviews we analyzed151 total on Google
513
40
30
20
12

Why we're cautious

  • Repeated communication failures on Yelp — ignored three replies to an emailed quote and never followed up after reading texts; two-week silence reported (2 of 100 reviews)
  • A ceiling leak 'fixed' on a Sunday was reported still leaking through an unrepaired hole on follow-up (1 of 100 reviews)
  • Email/text follow-up can go cold — customers report unanswered quote replies and being ghosted after sending photos (2 of 100 reviews)

To be fair

  • Genuinely shows up after-hours — arrived in 15 minutes at 7:45pm for a flooding toilet when five '24-7' companies wouldn't come (cited in 2 of 100 reviews)
  • Named techs Jorge and Jesus get repeat praise for clean, well-explained toilet and leak fixes (cited in 2 of 100 reviews)
What reviewers praise
They did what they promised. Only one that came out same day.
Farzad Mobin · ★★★★★ · Google · Dec 2024
The most critical take we found
I can't believe the average rating is so high here. I've used them twice, both experiences were negative but I gave them a second shot hoping the first time was a fluke. No. Absolutely awful communication. They ignore three replies to their emailed quote …
Ryan S. · · Yelp · Dec 2024

We read 100 of 151 reviews · newest from Dec 2024 · BBB A+ accredited

8

Wizard Plumbing and Drain

Caveats apply24/7 per Google listing
4.8 (1,646 Google reviews)3.3 on Yelp (100) 15.0 mi from downtown Newark

Advertises 24-hour service on its Google profile — no reviews we analyzed mention after-hours response either way.

4.8★ over 1,646 reviews, but the analyzed sample skews polarized (23 of 100 at 1-star); fast_response leads (26) yet no-show/dispatch failures recur.

Rating mix — of the 15 reviews we analyzed1,646 total on Google
55
40
31
22
17

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Repeated no-shows on confirmed appointments with AI/dispatch giving no notice and no callback (3 of 100 reviews)
  • Billing dispute: company demanded payment and threatened a lien for a clog the plumber agreed not to charge for if unresolved (1 of 100 reviews)
  • Dispatch and scheduling break down — confirmed appointments missed with no notice and unreturned calls (3 of 100 reviews)

To be fair

  • Individual techs (Jonathan, Glen, Ignacio) get strong marks for honest diagnosis and reasonable pricing (professional=47) (cited in 3 of 100 reviews)
  • Fast arrival when scheduling holds — same-day drain clears with a $59 special (fast_response=26) (cited in 1 of 100 reviews)
What reviewers praise
Ignacio did a fantastic job. I had a clogged toilet and it ended up being a much more complicated, longer job than either of us anticipated. He was calm, patient, and went through everything methodically and made sure the issue was fully resolved. The pricing …
Caro U. · ★★★★★ · Yelp · Dec 2024
The most critical take we found
Stay away from them!!! A plumber was dispatched to my residence to address a clog on Oct 29. Despite attempting to resolve the issue with a drain snake, the blockage could not be cleared. Before starting his work I confirmed with the plumber if the clog is …
Sameer D. · · Yelp · Dec 2024

We read 100 of 1,646 reviews · newest from Dec 2024

9

Gladiator Rooter and Plumbing

Caveats apply24/7 per Google listing
4.6 (90 Google reviews)4.3 on Yelp (100) 14.5 mi from downtown Newark

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

4.6★/90 reviews with fast_response cited 24x and within-30-minute weekend arrivals, but 11 of 100 sampled are 1-star over a disputed $2,000 pipe job and an unresolved faucet leak.

Rating mix — of the 15 reviews we analyzed90 total on Google
57
40
31
21
16

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • $2,000 for ~4 hours to replace a toilet-to-stack pipe that did not solve the leak — the real issue was sewer-lateral roots (1 of 100 reviews)
  • Installed faucet kept leaking after 3 visits; installer called it user error and declined to fix it (1 of 100 reviews)
  • Pricing and diagnosis disputes on bigger jobs — $2,000 (≈$500/hr) charged for a pipe swap that didn't fix the real problem (1 of 100 reviews)

To be fair

  • Very fast on emergencies — Victor arrived within 30 min on a weekend and Jorge within 90 min on a Saturday before Christmas (cited in 2 of 100 reviews)
  • Same-day sewer/clog response — came out same day on a lift-station sewage issue Roto-Rooter couldn't solve (cited in 2 of 100 reviews)
  • Beat competitor quotes on big jobs — did a main-water-line repair for less than half what others quoted at $7,000+ (cited in 1 of 100 reviews)
What reviewers praise
I've used gladiator in the past. They dug a clean out for my house. They gave me a honest quote before working and I'm completely satisfied with their service.
Gia S. · ★★★★★ · Yelp · Dec 2022
The most critical take we found
I'm pretty pissed off with Gladiator's service. First they cut huge hole into ceiling to find the source of the leak. Not sure why they didn't cut pilot hole and use mirror or camera to see what's going on. Then they charge me $2000 to replace the pipe going …
Don F. · · Yelp · Nov 2021

We read 100 of 90 reviews · newest from Dec 2022

10

Rooter Hero Plumbing & Air of San Lorenzo

Caveats apply24/7 per Google listing
4.7 (266 Google reviews) 11.6 mi from downtown Newark

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

266 Google reviews at 4.7★; fast weekend response praised (Sunday 45-min arrival), but surprise fees and a $550-before-estimate complaint recur in 1-star reviews.

Rating mix — of the 15 reviews we analyzed266 total on Google
59
40
31
20
15

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Surprise-fee pattern (themeCounts.surprise_fees=2): asked to sign a $550 agreement before estimation, then quoted $6,000 for work another team did for 1/5 the cost (1 of 83 reviews)
  • Tech left mid-emergency clog to buy supplies and disappeared for hours, having moved to another job (1 of 83 reviews)
  • Pricing disputes recur — a $6,000 estimate after a $550 pre-estimate fee, and a quote that jumped from a $77 coupon to $225 (2 of 83 reviews)

To be fair

  • Fast weekend/emergency response — one Sunday clog cleared within 45 minutes of calling (themeCounts.fast_response=8) (cited in 2 of 83 reviews)
  • Repiping handled cleanly — 67-year-old pipes diagnosed by camera, repiped in one day for a decent price (cited in 2 of 83 reviews)
What reviewers praise
Tyler, Christian, Mike, Daniel all did excellent job. Thanks for your help!
Kamlesh Ganatra · ★★★★★ · Google · Dec 2023
The most critical take we found
The “hero” assigned to us for an emergency clog said he would be right back after buying some necessary supplies and disappeared for hours. I, being confused as to where he went , called the base near the end of day and found out that he was now on another …
John Karian · · Google · Dec 2024

We read 83 of 266 reviews · newest from Dec 2023

11

EJ Plumbing & Water Heaters

Caveats apply24/7 per Google listing
4.9 (3,761 Google reviews) 12.5 mi from downtown Newark

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

4.9★ across 3,761 reviews; fast_response cited 21 of 77 analyzed; water heater replacements with camera-traced slab diagnostics stand out, but 2 reviews document no-shows and ignored refund promises.

Rating mix — of the 15 reviews we analyzed3,761 total on Google
511
40
30
21
13

Why we're cautious

  • Post-repair refund of $770 promised in writing but not delivered after 5+ weeks; calls and texts ignored — reviewer considering BBB complaint. (1 of 77 reviews)
  • Confirmed estimate appointment not honored; no call, text, or email from company — complete no-show. (1 of 77 reviews)
  • 2 reviews document broken follow-through: no-show without contact on a confirmed estimate window; $770 water heater repair failed same day and refund promised via text was not paid after 5+ weeks with calls ignored. (2 of 77 reviews)

To be fair

  • Used camera + tracker to diagnose 70-year-old disintegrated slab plumbing; supervisor dispatched same day for complex diagnosis on a slow shower drain. (cited in 1 of 77 reviews)
  • Weekend water heater leak response: tech arrived promptly, dismantled old heater, placed order for new Bradford White, installed it, cleaned up, and hauled away old unit — all in one visit. (cited in 1 of 77 reviews)
  • themeCounts.fast_response=21; 3 toilets + sink handled in one appointment with clear communication of plan before starting. (cited in 2 of 77 reviews)
What reviewers praise
I could not be happier with the HUGE job EJ Plumbing did for me. My slow shower drain turned out to be caused by disintegrated plumbing under my 70-year old house (tree roots came up when they snaked the drain, ugh). Jonathan was extremely helpful in …
Teri Chiang · ★★★★★ · Google · Dec 2025
The most critical take we found
On Wednesday March 4th, I corresponded via text messages with "Linda at EJ Home Services" and she arranged for a water hammer arrestor estimate to occur at my house in Sunnyvale on Friday, March 6th. She offered me two timeframes, 8-12 or 12-5, and I chose …
daviddaemon · · Google · Mar 2026

We read 77 of 3,761 reviews · newest from Mar 2026

We'd keep looking

The average rating hides complaint patterns we can't ignore
12

Mr. Rooter Plumbing of The Oakland-Berkeley Area

We'd call someone else first24/7 per Google listing
4.9 (1,299 Google reviews)2.0 on Yelp (100) 16.3 mi from downtown Newark

Advertises 24-hour service on its Google profile — no reviews we analyzed mention after-hours response either way.

4.9★ Google headline masks a split reality: of 100 analyzed reviews 35 are 1-star, dominated by upsell, surprise-fee and bait-and-switch complaints around the $77 coupon.

Rating mix — of the 15 reviews we analyzed1,299 total on Google
56
40
30
21
18

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Bait-and-switch on the advertised $77 drain coupon — multiple reviewers quoted $279, $827 or a $45 dispatch fee instead (2 of 100 reviews)
  • Emergency upsell — pressured a Saturday-night customer to replace ALL pipes; two second opinions disagreed entirely (2 of 100 reviews)
  • Charged a diagnostic fee then never returned with the promised written estimate or callbacks (1 of 100 reviews)

To be fair

  • Quick weekend/emergency arrival when it goes well, and a manager who re-sent a second team after a botched job (cited in 2 of 100 reviews)
What reviewers praise
Got the job done without too aggressive an upsale effort.
Harrison Alter · ★★★★★ · Google · Dec 2025
The most critical take we found
I called this company on 12/23/24; they changed my appointment two times. Finally, when the plumber, Josias Estrada, came without looking for a clean-out, He stated all the main lines were clogged and that he needed to remove both the toilets and snake from …
Anthony .. · · Yelp · Dec 2024

We read 100 of 1,299 reviews · newest from Dec 2024

13

Albion Plumbing Rooter Inc - Plumber in Alameda, CA

We'd call someone else first24/7 per Google listingSmall track record
4.8 (22 Google reviews)2.0 on Yelp (100) 15.6 mi from downtown Newark

Advertises 24-hour service on its Google profile — no reviews we analyzed mention after-hours response either way.

Google lists 4.8★ but the analyzed sample is 63% negative (59 of 100 are 1-star) with surprise_fees cited 13 times and expensive 12 — a deep red-flag pattern of upsell-on-emergency.

Rating mix — of the 15 reviews we analyzed22 total on Google
55
40
30
21
19

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Repeated upsell-on-emergency pattern: quoted full pipe replacement during weekend crises that second opinions found unnecessary (3 of 100 reviews)
  • Coupon bait-and-switch: $77 advertised drain clean became $279, with a dispatch fee demanded on refusal (2 of 100 reviews)
  • Diagnostic/no-show failures: charged for a diagnostic but never returned with the promised written estimate (1 of 100 reviews)

To be fair

  • When the manager intervenes, a second crew can turn a botched job around (cited in 1 of 100 reviews)
  • Fast arrival on weekend/emergency calls (fast_response=16) (cited in 2 of 100 reviews)
What reviewers praise
I've used Albion three times and I have had consistently had great customer service and work. They are very professional and easy to communicate with. I had a sink backup in one of my apartments and they were even able to squeeze me in same day. They take …
M F · ★★★★★ · Google · Oct 2023
The most critical take we found
I called this company on 12/23/24; they changed my appointment two times. Finally, when the plumber, Josias Estrada, came without looking for a clean-out, He stated all the main lines were clogged and that he needed to remove both the toilets and snake from …
Anthony .. · · Yelp · Dec 2024

We read 100 of 22 reviews · newest from Dec 2024

14

Pro Rooter Inc

We'd call someone else first24/7 per Google listingSmall track record
4.1 (25 Google reviews)3.5 on Yelp (48) 15.2 mi from downtown Newark

Advertises 24-hour service on its Google profile — no reviews we analyzed mention after-hours response either way.

Polarized 4.1★: of 63 analyzed reviews 20 are 1-star, driven by repeated no-shows and missed appointments, while 5-star reviews praise sewer/repipe work done well.

Rating mix — of the 15 reviews we analyzed25 total on Google
57
41
30
21
16

Why we're cautious

  • Pattern of no-shows: 7am appointment arrived 1.5 hrs late with no update; another booked 5pm appointment was a no-show then ghosted; a third never showed and never replied (4 of 63 reviews)
  • Surprise charge and incomplete work — agreed $300 became $400, and the sewage drain was still clogged afterward (1 of 63 reviews)
  • Quality complaints — a $500 connector repair left water pressure very low within a week (1 of 63 reviews)

To be fair

  • Strong sewer and repipe jobs when they show — same-day estimate, clean-out installed, length of front-yard sewer pipe replaced (themeCounts.workmanship=11) (cited in 2 of 63 reviews)
  • Some techs (Hector Jr., Richard) cited for fast, thorough, honest service — arrived within about an hour (cited in 2 of 63 reviews)
What reviewers praise
Pro Rooter has helped me several times over the years and although calling a plumber...any plumber is expensive, Ely did very good work and was always very courteous. I don't feel that they were over-priced as compared to the quality of work. Ely and his crew …
Richard Q. · ★★★★★ · Yelp · Dec 2011
The most critical take we found
I wish I could give them zero stars. I called at 11pm to schedule an appointment for 7am. They confirmed and the appointment was set. 7:30 am and still no plumber. I called and all they told me was, he's on his way. No one ever called to give me an update. …
Julia B. · · Yelp · Dec 2009

We read 63 of 25 reviews · newest from Dec 2009 · BBB A+ accredited

15

Service Champions

We'd call someone else first24/7 per Google listing
4.9 (4,876 Google reviews) 16.5 mi from downtown Newark

Advertises 24-hour service on its Google profile — no reviews we analyzed mention after-hours response either way.

Excellent workmanship and responsiveness with strong emergency availability, but one serious billing dispute raises concerns about transparency and cost accountability.

Rating mix — of the 5 reviews we analyzed4,876 total on Google
54
40
30
20
11

Small sample — we've analyzed only 5 of 4,876 reviews so far. Treat this as a first read.

Why we're cautious

  • 1 of 5 reviews reports feeling scammed due to unexplained $296 charge with no bill documentation—critical red flag for a 2am emergency context where you cannot dispute charges in real-time (1 of 5 reviews)
  • Billing transparency failure: charged $296 for washer replacement with no physical bill provided at time of service; customer never received promised email invoice (1 of 5 reviews)
  • Job preparation issues: technician lacked required parts on first visit despite customer clearly stating washer replacement was needed, requiring 45-minute supply run (1 of 5 reviews)

To be fair

  • Installation quality consistently praised: 2 reviews highlight respectful, hardworking teams with attention to detail and minimal disruption (cited in 2 of 5 reviews)
  • Emergency responsiveness: came Sunday without emergency request being made, resolved quickly at affordable price (cited in 1 of 5 reviews)
  • Professional diagnosis and honest consulting: multiple reviewers note thorough diagnostics and no hard-sell pressure (cited in 2 of 5 reviews)
What reviewers praise
Tristen was extremely helpful and efficient, he diagnosed the issue with our AC instantly and went over options on how to solve it. He did not try to upsell me or influence my decision in any way. Was very knowledgeable and professional, would highly …
Harmeet Singh · ★★★★★ · Google · May 2026
The most critical take we found
After scheduling a plumbing issue online - a leaking bathroom faucet, I received a phone call asking the specific problem. I stated it needed washers. When the repairman arrived he immediately said my faucet should be replaced. I said a new vanity was in the …
Pat McLean · · Google · Jun 2026

We read 5 of 4,876 reviews · newest from Jun 2026

How we rank the plumbers on this page

  1. We read the reviews — all of them we can get. For each plumber serving Newark we pulled up to 100 recent reviews from Google, Yelp and BBB and read the full text. For this page: 1,263 reviews across 15 businesses.
  2. Patterns beat anecdotes. A plumber moves up when independent reviewers keep describing the same behavior: showing up when promised, quoting before working, work that holds. One rave changes nothing.
  3. Complaints count double when they repeat.Surprise fees, missed appointments, pressure sales — when the same complaint appears across reviewers (or across platforms), it caps how high we'll rank a business regardless of its star average.
  4. Money never moves the ranking.A plumber can buy the clearly-labeled sponsored slot at the top of the page — visibility, not endorsement. A business we wouldn't recommend can't buy the slot at all, and no payment changes the ranked order.
  5. Our take is our opinion.It's grounded in the reviews we quote and count on this page — check our evidence and disagree with us if you like. That's the point of showing it.
Every quotation on this page is reproduced verbatimfrom a publicly posted review and attributed to its author, star rating, platform and date. Star averages and review counts are Google's (or Yelp's) as of our last data pull. “Rating mix” charts describe only the set of reviews we analyzed, which we state on every card. Read the full policy — including what we do not do — on our methodology page.

Nearby city guides