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The 15 24/7 plumbers serving Livermore

These 15 plumbers list 24/7 hours on their Google profiles — a claim they publish, not something we tested. We read 792 of their reviews for what actually happens after hours: where reviewers describe a real 2 a.m. call, that evidence is quoted below; where no review mentions after-hours response either way, the card says that too. Rankings are not for sale.

Updated Jul 11, 202620-mile radius of downtown LivermoreHow we rank
How we rank — the 60-second version

What we read: for each plumber, up to 100 recent reviews from Google, Yelp and BBB — the full text, not just the stars. For this page: 792 reviews across 15 businesses.

What moves a plumber up: repeated, independent evidence of showing up when promised, fair and upfront pricing, and work that holds. One glowing review counts for little; twenty that agree count for a lot.

What moves a plumber down: repeated complaint patterns — surprise fees, missed appointments, pressure sales — especially when they show up on more than one platform.

What never moves the ranking: money. One clearly labeled sponsored slot may appear above this list; it never changes the order below it.

Our take on each plumber is our opinion, grounded in the reviews we quote on this page. Full methodology ↓

Before you call anyone: shut off your main water valve. Then start at the top — every card is one tap to call. Not urgent? See all ranked plumbers in Livermore

Our top picks

Consistent evidence of showing up, honest pricing, and work that lasts
1

Plumbing Care Inc

Top pick24/7 per Google listing
4.9 (2,028 Google reviews) 13.4 mi from downtown Livermore

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Across 89 reviews analyzed, professionalism dominates (themeCounts.professional=51) and fast_response is cited 23 times; water-heater is the standout service (16 mentions).

Rating mix — of the 15 reviews we analyzed2,028 total on Google
515
40
30
20
10

What reviewers keep saying

  • fast_response cited in 23 of 89 analyzed reviews — techs repeatedly arrive on time and diagnose quickly (cited in 2 of 89 reviews)
  • Water-heater work is the top specialty (16 mentions), including tankless installs praised for detail (cited in 3 of 89 reviews)
  • Reviewers single out clear explanation of the problem and options before work begins (cited in 2 of 89 reviews)

What reviewers complain about

  • Only 2 of 89 analyzed reviews mention pricing as fair, so cost transparency is thinly documented (1 of 89 reviews)
What reviewers praise
We had an excellent experience with this plumber. From start to finish, he was professional, punctual, and extremely knowledgeable. He quickly diagnosed the issue, explained the problem clearly, and completed the repair efficiently and neatly. What really …
Ridhima Singh · ★★★★★ · Google · Feb 2026
The most critical take we found

No critical reviews among the 15 we analyzed — there is nothing negative to quote yet.

We read 89 of 2,028 reviews · newest from Feb 2026

2

Service Hero Plumbing & Air

Top pick24/7 per Google listing
4.6 (1,292 Google reviews) 19.6 mi from downtown Livermore

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

4.6★ over 1,292 reviews; professional cited 54 of 87 analyzed and named techs (Jose Ramirez, Diego, Kent) get strong marks, though 'expensive' surfaces twice.

Rating mix — of the 15 reviews we analyzed1,292 total on Google
514
40
30
20
11

What reviewers keep saying

  • Named techs consistently praised as professional and efficient (professional=54 of 87) (cited in 2 of 87 reviews)
  • Fast arrival and willingness to work long emergency hours, including 4+ hours on a Sunday (cited in 2 of 87 reviews)
  • Diagnoses and resolves drain/sewer clogs decisively, escalating to hydro-jetting when needed (cited in 2 of 87 reviews)

What reviewers complain about

  • Pricing can run high — 'expensive' noted in 2 reviews despite first-time discounts offered (1 of 87 reviews)
What reviewers praise
The tech that came out is an excellent representative of the company
Gene's Fine Foods · ★★★★★ · Google · Oct 2025
The most critical take we found
No work was done by hero. Called another company. Due to original appointment was for 2/4 no show, sent email to confirm and rescheduled for 2/5 no response and then your employee shows up an announced with no schedule time window by then I already had called …
Norbert Botelho · · Google · Feb 2026

We read 87 of 1,292 reviews · newest from Oct 2025

3

Jazz Heating, Air Conditioning and Plumbing

Top pick24/7 per Google listing
4.9 (3,930 Google reviews) 6.1 mi from downtown Livermore

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

4.9★ across 3,930 reviews with 96 of 100 sampled positive — same-day online booking, technician bio texts pre-arrival, and thorough HVAC/plumbing inspections; 3 reviewers cite overpricing including $355 quote for a $10 part fixed elsewhere for $50.

Rating mix — of the 15 reviews we analyzed3,930 total on Google
512
40
30
20
13

Why we're cautious

  • Overpricing documented: $355 quoted for toilet fill valve that took 10 minutes and a $10-$20 part — competitor fixed same issue for $50 by simply adjusting the existing valve (1 of 100 reviews)
  • Pricing complaints in 3 of 100 sampled reviews (themeCounts.expensive=3): $355 quoted for toilet valve adjustment that another plumber fixed for $50 (1 of 100 reviews)

To be fair

  • Online same-day booking with pre-arrival tech bio text confirmed by multiple reviewers — operationally smooth intake (themeCounts.fast_response=10) (cited in 1 of 100 reviews)
  • Workmanship praised in 31 of 100 sampled reviews — technicians noted for thoroughness, confirming all systems working before leaving (cited in 2 of 100 reviews)
  • Water heater team praised for copper joint quality and bypassing heater to restore water same-day while scheduling next-day install (cited in 2 of 100 reviews)
What reviewers praise
had a great experience with Jazz Heating, Air Conditioning and Plumbing. The technician Q did an excellent job. He was very professional, respectful, and knowledgeable. He explained the issue clearly and fixed everything carefully and efficiently. His work …
Wafi Ullah Popalzai · ★★★★★ · Google · Mar 2026
The most critical take we found
Called them to come and look at my toilet flush tank's consistent overfilling problem (wouldn't stop once tank is full). Someone from the company came, inspected, and told me that the overfill valve will need replacement and that they'll do it for $355 (for a …
Poorn Mehta · · Google · May 2026

We read 100 of 3,930 reviews · newest from Mar 2026

4

Service Champions

Top pick24/7 per Google listing
4.8 (2,423 Google reviews) 8.6 mi from downtown Livermore

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Consistently excellent technicians with same-day emergency response and transparent pricing, though limited sample size means patterns aren't fully established yet.

Rating mix — of the 10 reviews we analyzed2,423 total on Google
58
40
30
20
12

What reviewers keep saying

  • Fast emergency response—at least one reviewer received same-day service including a call at 2am, with on-time arrival and professional diagnosis. (cited in 1 of 10 reviews)
  • Clear communication before, during, and after service—4 of 5 reviewers specifically mention technicians explaining findings and next steps. (cited in 4 of 10 reviews)
  • MVP subscription model perceived as good value—multiple reviewers highlight the subscription pricing as 'a great deal.' (cited in 2 of 10 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
5 stars all the way! Ethan from Service Champions was outstanding. He performed a thorough maintenance and VIP checkup on our AC unit and took the time to inspect everything carefully. He explained what he was doing in a clear, professional way and made sure …
Cat M · ★★★★★ · Google · May 2026
The most critical take we found
We lost electricity to our ceiling lights + our gas stove top while having some work done on the home. We called Service Champions and they sent an electrician named Johnny to help determine what went wrong and fix it. Johnny spent quite a bit of time running …
Stephanie Singh · · Google · May 2026

We read 10 of 2,423 reviews · newest from May 2026

5

Roto-Rooter Plumbing & Water Cleanup

Top pick24/7 per Google listing
4.8 (1,631 Google reviews) 2.4 mi from downtown Livermore

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Same-day emergency response within 2 hours with honest pricing and thorough work—exactly what you need at 2am.

Rating mix — of the 8 reviews we analyzed1,631 total on Google
57
41
30
20
10

Small sample — we've analyzed only 8 of 1,631 reviews so far. Treat this as a first read.

Why we're cautious

  • One instance of arrival delay: technician arrived 20 minutes late on one emergency call, though customer downplayed it as minor (1 of 8 reviews)

To be fair

  • Exceptional emergency responsiveness: 2 of 5 reviewers specifically praised same-day arrival, with one reporting arrival within 2 hours of call (cited in 2 of 8 reviews)
  • Transparent communication and no sales pressure: 3 reviewers highlighted honest, straightforward information without upselling (cited in 3 of 8 reviews)
  • Fast, efficient work: 4 of 5 reviews emphasized quick completion and professional workmanship (cited in 4 of 8 reviews)
What reviewers praise
My water heater went out yesterday so we set up an appointment at 8am this morning for 1pm-2pm. Roto-Rooter called me to offer an earlier appointment and they had my water heater fully replaced by about 2:30pm! Great service from Enrique!
Cody Blumenthal · ★★★★★ · Google · May 2026
The most critical take we found

No critical reviews among the 8 we analyzed — there is nothing negative to quote yet.

We read 8 of 1,631 reviews · newest from May 2026

6

CastleWorks Water Heaters

Top pick24/7 per Google listing
4.9 (547 Google reviews) 8.4 mi from downtown Livermore

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Same-day emergency response with skilled technicians who explain work upfront and charge fairly—all 5 reviewers gave 5 stars.

Rating mix — of the 5 reviews we analyzed547 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 547 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Exceptional same-day responsiveness: 2 of 5 reviews explicitly mention same-day service or quick turnaround during urgent situations (winter water heater failure). (cited in 2 of 5 reviews)
  • Transparent communication about costs: 2 of 5 reviewers note technicians walked them through pricing before work and charged less than competitors. (cited in 2 of 5 reviews)
  • Quality workmanship with verification: 2 of 5 reviewers mention technicians double-checked work or explained maintenance requirements before leaving. (cited in 2 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
Nam did a great job with my water heater installation. The work was done quickly and efficiently, and he double-checked everything before leaving to make sure it was working properly. Highly recommend this company.
Sherrie Ou · ★★★★★ · Google · Mar 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 547 reviews · newest from Mar 2026

7
4.8 (366 Google reviews)5.0 on Yelp (1) 17.2 mi from downtown Livermore

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

4.8 stars / 366 reviews — water heater specialist with 35 service mentions, 95.3% positive sentiment, and same-day installs confirmed; one 1-star review cites $750 labor for a 15-20 minute warranty part swap.

Rating mix — of the 15 reviews we analyzed366 total on Google
511
42
31
20
11

Why we're cautious

  • $750 labor charge for a 15-20 min warranty part install — reviewer calculated $2,250/hr effective rate; 1 of 85 reviews but specific enough to warrant disclosure (1 of 85 reviews)
  • Premium labor pricing flagged: $750 quoted to install warranty replacement parts estimated at 15-20 min by 4 competing companies — explicit complaint in 1-star review (1 of 85 reviews)
  • Incomplete follow-through on city permit inspection — one reviewer received no inspection update 3 days post-install (1 of 85 reviews)

To be fair

  • Same-day water heater installation is the core offering — confirmed in at least 6 reviews (same-day-plumber count=6); Tristan, Joel, and Donovan each named across multiple 5-star accounts (cited in 4 of 85 reviews)
  • Thorough explanation of options without pressure — multiple reviewers note technicians walked them through choices rather than pushing the most expensive path (cited in 2 of 85 reviews)
  • Proactive same-day repair scheduling: water heater malfunction detected at midnight → tech on-site at 9:30am next morning, repair done in under 30 minutes (cited in 1 of 85 reviews)
What reviewers praise
I had called Payless as there was some noise coming from our hot water system. They came on the same day after giving us lots of information about whom to expect and around what time. We were sent a photo id of the person coming. Donovan G arrived on time , …
Alpa Gandhi · ★★★★★ · Google · Jan 2026
The most critical take we found
Service call was fair ($59) and the technician was very nice and professional. No complaints at all-Prompt and on time. The 3 yrs old hot water heater needed parts (gas control valve and an attached sensor), which were under warranty but Payless wanted to …
Thomas De Arth · · Google · Nov 2025

We read 85 of 366 reviews · newest from Feb 2026

8

Monarch Plumbing and Rooter Inc

Top pick24/7 per Google listing
4.9 (325 Google reviews)4.8 on Yelp (100) 16.7 mi from downtown Livermore

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

4.9★ across 325 reviews; BBB A+ accredited; fast_response=22, communication=15 in 100 analyzed — Eli responded within 2 hours of evening request, sewer line replacement pulled permits and restored street.

Rating mix — of the 15 reviews we analyzed325 total on Google
513
40
30
20
12

Why we're cautious

  • poor_workmanship=2: two review themes flag workmanship concerns; with 100 analyzed reviews this is a low-frequency signal but warrants noting (1 of 100 reviews)
  • 1-star Yelp: confirmed appointment, told customer they'd come at 8am, didn't show until 1:40pm after multiple calls — ~6 hours late on outdoor job (1 of 100 reviews)

To be fair

  • fast_response=22 across 100 reviews; same-evening and next-morning response documented; tech showed up 2 hours after service request submitted late evening (cited in 3 of 100 reviews)
  • Sewer line replacement from house to main under street: pulled permits, completed work, restored street — crew of 5 techs coordinated by owner Jose (cited in 1 of 100 reviews)
  • communication=15 across 100 reviews; Cruz notified customer at each milestone; P-trap correction from prior handyman caught and fixed proactively (cited in 2 of 100 reviews)
What reviewers praise
I would highly recommend Monarch plumbing. Very good company quality work. Cruz came and helped me out at our house with two sinks that were clogged up. Not only did he unclog the sinks he changed out the P-trap that the last handyman installed incorrectly. …
Alfonzo Gonzalez · ★★★★★ · Google · Feb 2026
The most critical take we found
Do not book with this company, I book an appt a day before and I did asked if they service my area and they said they do! They said we can be there 5 pm today but it's going to be dark and it's outside work so I asked for the next day before the huge rain is …
D C. · · Yelp · Dec 2025

We read 100 of 325 reviews · newest from Feb 2026 · BBB A+ accredited

9

URV Projects Plumbing Service

Top pick24/7 per Google listing
5.0 (310 Google reviews) 5.7 mi from downtown Livermore

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Fast-responding specialist in toilet replacement with consistent 5-star reviews and same-day scheduling capability—Roman Ugrimov appears to be the go-to technician.

Rating mix — of the 10 reviews we analyzed310 total on Google
510
40
30
20
10

What reviewers keep saying

  • Exceptional responsiveness: 3 of 5 reviews explicitly mention immediate or prompt callback and advance notification (calls same day of order, 45-minute advance warning before arrival) (cited in 3 of 10 reviews)
  • Efficient, high-quality toilet installation: 4 of 5 reviews praise speed, cleanliness, professionalism, and respectful work habits; one review notes completion of three toilet installs in a single job (cited in 4 of 10 reviews)
  • Transparent, reasonable pricing: 1 of 5 reviews explicitly mentions 'very reasonable price' (cited in 1 of 10 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
Asher was great! He installed our garbage disposal. He was on time and very professional and quick. He even used a moving blanket on the floor so that things would stay clean and disposed of the old machine! Would definitely recommend Asher for any of your …
Kimberly Taniguchi (Berk) · ★★★★★ · Google · Jun 2026
The most critical take we found

No critical reviews among the 10 we analyzed — there is nothing negative to quote yet.

We read 10 of 310 reviews · newest from Jun 2026

Worth a look — with caveats

Real strengths, but read the concerns first
10

Rooter Hero Plumbing & Air of San Lorenzo

Caveats apply24/7 per Google listing
4.7 (266 Google reviews) 19.5 mi from downtown Livermore

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

266 Google reviews at 4.7★; fast weekend response praised (Sunday 45-min arrival), but surprise fees and a $550-before-estimate complaint recur in 1-star reviews.

Rating mix — of the 15 reviews we analyzed266 total on Google
59
40
31
20
15

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Surprise-fee pattern (themeCounts.surprise_fees=2): asked to sign a $550 agreement before estimation, then quoted $6,000 for work another team did for 1/5 the cost (1 of 83 reviews)
  • Tech left mid-emergency clog to buy supplies and disappeared for hours, having moved to another job (1 of 83 reviews)
  • Pricing disputes recur — a $6,000 estimate after a $550 pre-estimate fee, and a quote that jumped from a $77 coupon to $225 (2 of 83 reviews)

To be fair

  • Fast weekend/emergency response — one Sunday clog cleared within 45 minutes of calling (themeCounts.fast_response=8) (cited in 2 of 83 reviews)
  • Repiping handled cleanly — 67-year-old pipes diagnosed by camera, repiped in one day for a decent price (cited in 2 of 83 reviews)
What reviewers praise
Tyler, Christian, Mike, Daniel all did excellent job. Thanks for your help!
Kamlesh Ganatra · ★★★★★ · Google · Dec 2023
The most critical take we found
The “hero” assigned to us for an emergency clog said he would be right back after buying some necessary supplies and disappeared for hours. I, being confused as to where he went , called the base near the end of day and found out that he was now on another …
John Karian · · Google · Dec 2024

We read 83 of 266 reviews · newest from Dec 2023

11

Roto-Rooter Plumbing & Water Cleanup

Caveats apply24/7 per Google listing
4.9 (238 Google reviews)2.2 on Yelp (23) 13.4 mi from downtown Livermore

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

4.9 Google / BBB A+ but 11% negative sentiment across 100 reviews; expensive theme in 5 reviews and unprofessional in 2 — pricing complaints include a $700+ faucet quote and a 1-star report of $950 charged without resolving a sewer clog.

Rating mix — of the 15 reviews we analyzed238 total on Google
57
40
30
21
17

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • 1-star review cites $950 charged on day 1 without resolving sewer clog — snake got stuck, required second tech; reviewer reports continued issues over multiple visits with no resolution (1 of 100 reviews)
  • Unprofessional theme in 2 of 100 reviews; 1-star review cites technician saying 'you should find a guy from Home Depot' and 'wasted my time' after customer declined a $700+ quote (1 of 100 reviews)
  • 1-star Yelp review alleges charges 3x market rate, incomplete work, and GM refusing refund while emphasizing 'you can't block the credit card payment' (1 of 100 reviews)

To be fair

  • Holiday and weekend emergency dispatch confirmed: Christmas Day sewer backup handled with ~40-minute arrival time cited in 1 review (cited in 1 of 100 reviews)
  • Fast_response theme in 15 of 100 reviews; professional theme in 50 of 100 — dominant positive signals across the full review set (cited in 2 of 100 reviews)
What reviewers praise
Ashraf solved a really tricky and stuck shower cartridge very quickly. He was very professional, helpful and knowledgeable about the issue. Thank you.
K S · ★★★★★ · Google · Mar 2026
The most critical take we found
So surprise they still get 2 stars! if there was a 0 star option I will certainly do so. my dishwasher was not draining they came , spent 5 mins to check, did not find the root cause, but told me my dish washer is not func and charged me 100dollars we …
Hui T. · · Yelp · Dec 2025

We read 100 of 238 reviews · newest from Mar 2026 · BBB A+ accredited

We'd keep looking

The average rating hides complaint patterns we can't ignore
12

Service Champions

We'd call someone else first24/7 per Google listing
4.9 (4,876 Google reviews) 2.1 mi from downtown Livermore

Advertises 24-hour service on its Google profile — no reviews we analyzed mention after-hours response either way.

Excellent workmanship and responsiveness with strong emergency availability, but one serious billing dispute raises concerns about transparency and cost accountability.

Rating mix — of the 5 reviews we analyzed4,876 total on Google
54
40
30
20
11

Small sample — we've analyzed only 5 of 4,876 reviews so far. Treat this as a first read.

Why we're cautious

  • 1 of 5 reviews reports feeling scammed due to unexplained $296 charge with no bill documentation—critical red flag for a 2am emergency context where you cannot dispute charges in real-time (1 of 5 reviews)
  • Billing transparency failure: charged $296 for washer replacement with no physical bill provided at time of service; customer never received promised email invoice (1 of 5 reviews)
  • Job preparation issues: technician lacked required parts on first visit despite customer clearly stating washer replacement was needed, requiring 45-minute supply run (1 of 5 reviews)

To be fair

  • Installation quality consistently praised: 2 reviews highlight respectful, hardworking teams with attention to detail and minimal disruption (cited in 2 of 5 reviews)
  • Emergency responsiveness: came Sunday without emergency request being made, resolved quickly at affordable price (cited in 1 of 5 reviews)
  • Professional diagnosis and honest consulting: multiple reviewers note thorough diagnostics and no hard-sell pressure (cited in 2 of 5 reviews)
What reviewers praise
Tristen was extremely helpful and efficient, he diagnosed the issue with our AC instantly and went over options on how to solve it. He did not try to upsell me or influence my decision in any way. Was very knowledgeable and professional, would highly …
Harmeet Singh · ★★★★★ · Google · May 2026
The most critical take we found
After scheduling a plumbing issue online - a leaking bathroom faucet, I received a phone call asking the specific problem. I stated it needed washers. When the repairman arrived he immediately said my faucet should be replaced. I said a new vanity was in the …
Pat McLean · · Google · Jun 2026

We read 5 of 4,876 reviews · newest from Jun 2026

13

Barker Heating & Cooling

We'd call someone else first24/7 per Google listing
4.8 (1,939 Google reviews) 3.6 mi from downtown Livermore

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Consistently fast response times and upfront pricing, but quality control lapses on finish work have occurred—though they follow up promptly to fix issues.

Rating mix — of the 5 reviews we analyzed1,939 total on Google
54
41
30
20
10

Small sample — we've analyzed only 5 of 1,939 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Next-day emergency response: technician secured water heater replacement and installation within 24 hours of discovery (cited in 1 of 5 reviews)
  • Transparent pricing: multiple reviewers praised upfront quotes and honest assessments without upselling pressure (cited in 1 of 5 reviews)
  • Strong communication during work: technicians keep homeowners informed of progress and maintain tidy work areas (cited in 2 of 5 reviews)

What reviewers complain about

  • Quality control on final installation details: furnace cover left off, outside panel installed upside down with screws left on ground (1 of 5 reviews)
What reviewers praise
Matthew Bias has been by our place several times now for maintenance and he's always upfront and honest about the situation. Appreciate his patience and providing me multiple quotes to review.
Brandon Tom · ★★★★★ · Google · Jun 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 1,939 reviews · newest from Jun 2026

14

Service Champions

We'd call someone else first24/7 per Google listing
4.9 (1,414 Google reviews) 2.2 mi from downtown Livermore

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Shows up fast and delivers quality work, but pricing practices are aggressive and sometimes recommendations don't align with actual needs.

Rating mix — of the 5 reviews we analyzed1,414 total on Google
54
40
30
20
11

Small sample — we've analyzed only 5 of 1,414 reviews so far. Treat this as a first read.

Why we're cautious

  • 1 of 5 reviews describes potentially incorrect electrical work that could have created code violations and safety hazards (1 of 5 reviews)
  • Service call charge of $93 assessed even when customer declined work, suggesting diagnostic fees may apply regardless of job completion (1 of 5 reviews)
  • Pricing appears unjustified—one reviewer was quoted $1,000 for work a competing electrician completed for significantly less, with the original recommendation later deemed unnecessary (1 of 5 reviews)

To be fair

  • Exceptional responsiveness and punctuality—multiple reviewers highlight on-time arrival and immediate availability for estimates (cited in 1 of 5 reviews)
  • High-quality workmanship when jobs are executed—detailed documentation, professional installation, and work that 'looks like a work of art' (cited in 2 of 5 reviews)
  • Knowledgeable technicians who provide thorough assessments and personalized recommendations (cited in 1 of 5 reviews)
What reviewers praise
Johnny Tapia from Service Champions came over to give me an estimate on replacing a ceiling fan and couldn't have been nicer and more helpful! He showed up exactly on time, provided the estimate and even answered some unrelated questions about other …
Jacqueline Bilodeau (Jackie) · ★★★★★ · Google · Apr 2026
The most critical take we found
Please do not get fooled by the star rating. I am not targeting this review towards the service technician who showed up today. This is specifically about the practices of the company. I sought Service Champion help for Nema 14-50 outlet issue. Service …
Karthikeyan T · · Google · Apr 2026

We read 5 of 1,414 reviews · newest from Apr 2026

15

Roto-Rooter Plumbing & Water Cleanup

We'd call someone else first24/7 per Google listing
4.9 (262 Google reviews)3.0 on Yelp (100) 19.9 mi from downtown Livermore

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

4.9 Google stars (262 reviews); 100 analyzed — 62 five-star, 25 one-star (reviewConsistency=0.25); expensive=6, surprise_fees=2, slow_response=5; BBB A+ accredited. High variance: top techs excellent, worst reviews cite $700 quotes for $4 washer jobs.

Rating mix — of the 15 reviews we analyzed262 total on Google
55
42
31
22
15

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • 25 one-star reviews in 100 analyzed (25%); surprise_fees=2; 1 reviewer alleges $700 quote for a $4 washer job and rude rejection when challenged — pattern of inflated estimates for simple repairs (1 of 100 reviews)
  • Service warranty record-keeping failure: tech's service record missing from system; dispatcher confirmed warranty coverage verbally but technician denied it on follow-up visit (1 of 100 reviews)
  • Pricing complaints in 6 of 100 analyzed reviews (expensive=6); 1 Yelp reviewer quoted $700 labor-only for a faucet washer repair; price dropped to $550 when challenged (1 of 100 reviews)

To be fair

  • Same-day and weekend availability confirmed in 11 of 100 analyzed reviews (weekend_or_emergency=11, fast_response=18) (cited in 2 of 100 reviews)
  • Tech Luis saved homeowner ~$350 by identifying city-responsibility issue before billing; tech Jerry refused to charge for an estimate visit on Sunday (cited in 2 of 100 reviews)
  • Thorough workmanship on water heater and spigot: Rick tested thoroughly, explained all steps, allowed homeowner to observe (1 review) (cited in 1 of 100 reviews)
What reviewers praise
Rick was professional, friendly and efficient. He explained everything and treated me like I could understand it. Which I very much appreciate. No hard core sales pitch, just facts that helped me decide.
Wallace Mueller · ★★★★★ · Google · Feb 2026
The most critical take we found
They will give you a "free estimate" but will not tell you how much actual service is. They leave it up to the "technician" to arbitrarily make up what ever $ amount they think they can stick it to you for. Had a guy (Caesar) out to ask about roughing in a …
Tanya S. · · Yelp · Dec 2015

We read 100 of 262 reviews · newest from Feb 2026 · BBB A+ accredited

How we rank the plumbers on this page

  1. We read the reviews — all of them we can get. For each plumber serving Livermore we pulled up to 100 recent reviews from Google, Yelp and BBB and read the full text. For this page: 792 reviews across 15 businesses.
  2. Patterns beat anecdotes. A plumber moves up when independent reviewers keep describing the same behavior: showing up when promised, quoting before working, work that holds. One rave changes nothing.
  3. Complaints count double when they repeat.Surprise fees, missed appointments, pressure sales — when the same complaint appears across reviewers (or across platforms), it caps how high we'll rank a business regardless of its star average.
  4. Money never moves the ranking.A plumber can buy the clearly-labeled sponsored slot at the top of the page — visibility, not endorsement. A business we wouldn't recommend can't buy the slot at all, and no payment changes the ranked order.
  5. Our take is our opinion.It's grounded in the reviews we quote and count on this page — check our evidence and disagree with us if you like. That's the point of showing it.
Every quotation on this page is reproduced verbatimfrom a publicly posted review and attributed to its author, star rating, platform and date. Star averages and review counts are Google's (or Yelp's) as of our last data pull. “Rating mix” charts describe only the set of reviews we analyzed, which we state on every card. Read the full policy — including what we do not do — on our methodology page.

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