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Roto-Rooter Plumbing & Water Cleanup

Pleasanton, CA
4.8(1631 reviews)
RESPONSE

Fast Response

Reviewers confirm quick response

EMERGENCY

24/7 Verified

Confirmed by reviews

PRICING

Budget-Friendly

Fair Pricing ✓

RED FLAGS

1 concern

One instance of arrival delay: technician arrived 20 minutes late on one emergency call, though customer downplayed it as minor

Trust Score: 0/100 · Based on 1631 reviews

Top pickTop pick
4.8Google

Our Verdict

Strong Hire

#9 of 15 in Pleasanton, CA

Best for
  • Emergency and same-day calls
  • Budget-conscious homeowners
  • Complex installs and remodels
  • Drain and sewer work
Avoid if

No major caveats

Hire if: You need high-quality work that holds up over time

Hire if: You need a plumber who actually shows up when scheduled

Caution if: You need rock-bottom prices with zero flexibility on the quote

Caution if: You need airtight scheduling and guaranteed arrival times

How they score across what matters

Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.

What they do well (and don’t)

Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.

What 1631 Reviews Tell Us

Emergency Response

Fast, efficient work: 4 of 5 reviews emphasized quick completion and professional workmanship

Emergency and same-day calls

What To Watch Out For

Not enough data to identify consistent weaknesses

One instance of arrival delay: technician arrived 20 minutes late on one emergency call, though customer downplayed it as minor

Quality & Professionalism

Fast, efficient work: 4 of 5 reviews emphasized quick completion and professional workmanship

Communication

Exceptional emergency responsiveness: 2 of 5 reviewers specifically praised same-day arrival, with one reporting arrival within 2 hours of call

Transparent communication and no sales pressure: 3 reviewers highlighted honest, straightforward information without upselling

Pricing

Reasonable pricing and coupon acceptance: reviewers noted fair costs and willingness to honor discounts without resistance

Fast ResponderFair PricingClean & ProfessionalGood Communicator24/7 Verified by Reviews

Customer reviews

Reviews from Google, Yelp & more

C
Cody Blumenthal

My water heater went out yesterday so we set up an appointment at 8am this morning for 1pm-2pm. Roto-Rooter called me to offer an earlier appointment and they had my water heater fully replaced by about 2:30pm! Great service from Enrique!

S
Sylvia A Bierhuis

My service was fantastic from beginning to end. The initial intake with the call center was very prompt and I heard from a dispatch within 30 minutes and Enrique was at my house within the hour. The work was done At a great price and very efficiently. I also appreciated that Enrique pointed out a few other issues that we may want to pay attention to overtime in our crawlspace with some recalled plumbing installations.

N
Nancy Settle

James and the technician, Sal are very knowledgeable and work efficiently. We were happy with the response time and the quality of their work.

F
Faradebah Waziri

I was highly recommended to reach out to Rob and Enrique from a neighbor who had used their services recently. Enrique came out the same day to fix a leak outside my home. He was right on time, friendly, and took the time to walk me through what was wrong and what he would be doing to repair it. The work was done quickly and neatly, and he cleaned everything up before leaving. The cost was reasonable, especially for such fast service. I’ll definitely use them again and recommend them to anyone who needs a reliable, kind plumber

S
Synthia Cunningham

We had a plumbing back in our main line and Roto-Rooter was great. I found a coupon on Yelp from them so I tried them. Not only did they come the same day, but they came within 2 hrs!!! SOOOO Convenient when you can't use your water. The plumber, James, was very professional, accepted the coupon without hesitation, and got the job done quickly!! I was so relieved we weren't going to be without water. I would hire James and Roto-Rooter again if this or any other plumbing issue arises.

B
bmaggieb435

I am so happy and secure with the service I received from Rotor Rooter. They were on time and very thorough! As a senior citizen I wanted to make sure I got someone knowledgeable and helpful. Also I got a Senior Discount. If you want the job done completely right do not hesitate to give them a call. All I can say is SUPERIOR SERVICE at your door!

D
Delena Cook

Very friendly, knowledgeable and courteous. The technician was straightforward with information and what the possibilities would be for making repairs in a timely manner. I appreciate the his information. There was no sales pressure just direct information. I feel that he dealt with me in an honest manner.

G
Geoffrey Cleary

Representative arrive around 20 minutes late. That's a minor complaint. Otherwise, service from Roto-Rooter was great! The technician quickly cleared the sewer drain clog. He was a professional's professional and not only worked quickly and efficiently, but he was a pleasant chap as well.

Business details

Phone
(925) 223-5985
Address
5717 Brisa St, Livermore, CA 94550, USA
Hours
Open 24 hours

Service area

Based in Pleasanton. Serves 9 nearby cities within 20 miles:

Last updated June 25, 2026 · Data from Google Reviews
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Roto-Rooter Plumbing & Water Cleanup

4.8$
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