Roto-Rooter Plumbing & Water Cleanup
Plumber · Pleasanton, CA · Open 24 hours per Google listing
Our verdict
Same-day emergency response within 2 hours with honest pricing and thorough work—exactly what you need at 2am.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #6 of 15 plumbers we've reviewed in Livermore, CA · compare all →
Our opinion, based on the 8 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 8 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Exceptional emergency responsiveness: 2 of 5 reviewers specifically praised same-day arrival, with one reporting arrival within 2 hours of call
Cited in 2 of the 8 reviews we analyzed.
Transparent communication and no sales pressure: 3 reviewers highlighted honest, straightforward information without upselling
1 cited review
“straightforward with information, no sales pressure, honest manner”
Cited in 3 of the 8 reviews we analyzed — 2 cited reviews not excerpted here.
Fast, efficient work: 4 of 5 reviews emphasized quick completion and professional workmanship
1 cited review
“Representative arrive around 20 minutes late.”
Cited in 4 of the 8 reviews we analyzed — 3 cited reviews not excerpted here.
Reasonable pricing and coupon acceptance: reviewers noted fair costs and willingness to honor discounts without resistance
Cited in 2 of the 8 reviews we analyzed.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
One instance of arrival delay: technician arrived 20 minutes late on one emergency call, though customer downplayed it as minor
“Representative arrive around 20 minutes late.”
Keep it in proportion: these concerns are cited in 3 of the 8 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Positive
“My water heater went out yesterday so we set up an appointment at 8am this morning for 1pm-2pm. Roto-Rooter called me to offer an earlier appointment and they had my water heater fully replaced by about 2:30pm! Great service from Enrique!”
“My service was fantastic from beginning to end. The initial intake with the call center was very prompt and I heard from a dispatch within 30 minutes and Enrique was at my house within the hour. The work was done At a great price and very efficiently. I also appreciated that Enrique pointed out a few other issues that we may want to pay attention to overtime in our crawlspace with some recalled plumbing …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 8 of 1,631 reviews so far. Treat this as a first read.
Newest review in our sample: May 2026.
Should you hire Roto-Rooter Plumbing & Water Cleanup?
Best for
- Emergency and same-day calls
- Budget-conscious homeowners
- Complex installs and remodels
- Drain and sewer work
Hire if
- You need high-quality work that holds up over time
- You need a plumber who actually shows up when scheduled
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need airtight scheduling and guaranteed arrival times
Advice derived from the review analysis above — how we decide.
Own Roto-Rooter Plumbing & Water Cleanup?
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