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The 9 plumbers serving Fairmont, ranked.

For the 10 plumbers working within 20 miles of Fairmont, we read 78 public reviews across Google, Yelp and BBB and ranked them like a friend who'd done the research. 7 of the 10 list 24/7 hours — but "open 24 hours" on a Google profile and "answered at 2 a.m." in a customer review are not the same claim, and we quote the reviews that tell you which is which. Rankings are not for sale.

Ratings run high here (median 4.8, 2 below 4.0), but the depth behind them varies: 3 companies carry 100+ reviews while others have a few dozen, which we treat as thinner evidence and say so on their cards. Where reviewers repeat a specific complaint — 8 of the 10 companies have one — it's flagged below with their exact words. One number worth knowing: Grogg's Home Services alone carries 1,291 Google reviews — the deepest review base in this radius. Across the reviews we analyzed, the work named most often is water heaters and sewer work.

Updated Jul 11, 202620-mile radius of downtown FairmontHow we rank
How we rank — the 60-second version

What we read: for each plumber, up to 100 recent reviews from Google, Yelp and BBB — the full text, not just the stars. For this page: 73 reviews across 9 businesses.

What moves a plumber up: repeated, independent evidence of showing up when promised, fair and upfront pricing, and work that holds. One glowing review counts for little; twenty that agree count for a lot.

What moves a plumber down: repeated complaint patterns — surprise fees, missed appointments, pressure sales — especially when they show up on more than one platform.

What never moves the ranking: money. One clearly labeled sponsored slot may appear above this list; it never changes the order below it.

Our take on each plumber is our opinion, grounded in the reviews we quote on this page. Full methodology ↓

Water everywhere right now? Shut off your main valve first, then jump to the 24/7 picks ↓. Every plumber below is one tap to call.

Our top picks

Consistent evidence of showing up, honest pricing, and work that lasts
1

Grogg's Home Services

Top pick24/7 per Google listing
4.9 (1,291 Google reviews) 15.9 mi from downtown Fairmont
Our take — how we form it

4.9★ on 1,291 Google reviews; 5 of 5 analyzed are five-stars; professional=4 dominates the 5-review sample; quote-to-install completed under 24 hours in one documented case — very thin review sample relative to the total count.

Rating mix — of the 5 reviews we analyzed1,291 total on Google
5★5
4★0
3★0
2★0
1★0

Small sample — we've analyzed only 5 of 1,291 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Quote-to-install in under 24 hours documented: Don presented multiple package tiers without upselling, technicians arrived on time and wore boot covers (cited in 1 of 5 reviews)
  • Technicians explain multiple repair vs. replacement options without pressure; clear pricing with no surprise charges cited across multiple reviews (cited in 2 of 5 reviews)
  • Single-digit temperature furnace failure resolved with full replacement completed next day; emergency scheduling matched urgency (cited in 2 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
“I know timing played a roll in it but we went from a quote to installed in less than 24 hours. Don came to our house yesterday and went over absolutely everything with us in detail. He had a lot of different packages in a wide range of prices. He never once …”
Matthew Walker · ★★★★★ · Google · Mar 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 1,291 reviews · newest from Mar 2026

(304) 362-5995
Full report →Website ↗
2

Webb Heating & Cooling

Top pick24/7 per Google listingSmall track record
4.8 (32 Google reviews) 1.7 mi from downtown Fairmont
Our take — how we form it

Shows up exactly when promised, explains the work clearly, and won't upsell you—perfect for 2am panic calls.

Rating mix — of the 5 reviews we analyzed32 total on Google
5★5
4★0
3★0
2★0
1★0

Small sample — we've analyzed only 5 of 32 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Exceptional responsiveness and punctuality: multiple reviewers praise arriving exactly on time and responding to emergency calls outside business hours, including 2 hours past closing time (cited in 2 of 5 reviews)
  • Outstanding communication and transparency: 4 of 5 reviews specifically highlight clear explanations of work being done and willingness to answer questions without pressure (cited in 4 of 5 reviews)
  • Integrity-driven pricing: manager explicitly stated he would not recommend unnecessary work even if it meant higher profits, and long-term customer reports 'fantastic price' on major system replacement (cited in 2 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
“5 Stars This company went above and beyond. They showed up exactly when they said they would, explained everything clearly, and delivered top-quality work. Pricing was fair, communication was great, and the final result was even better than expected. I’ll …”
Nathan · ★★★★★ · Google · Dec 2025
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 32 reviews · newest from Dec 2025

(304) 366-8443
Full report →Website ↗

Worth a look — with caveats

Real strengths, but read the concerns first
3

Midstate Plumbing & Air

Caveats apply24/7 per Google listing
4.9 (647 Google reviews) 16.7 mi from downtown Fairmont
Our take — how we form it

Midstate Plumbing & Air holds 4.9★ across 647 reviews; emergency response confirmed in 2 of 5 analyzed reviews with crews arriving within the hour, but 1 of 5 contains a serious fraud allegation about overbilling labor hours.

Rating mix — of the 5 reviews we analyzed647 total on Google
5★5
4★0
3★0
2★0
1★0

Small sample — we've analyzed only 5 of 647 reviews so far. Treat this as a first read.

Why we're cautious

  • 1-star reviewer alleges Midstate billed 9 hours of labor for a 6-hour gas line repair, stopped returning calls about the billing dispute for 6+ weeks, and the repair required 3 return visits before gas leak was fixed — all confirmed only after the gas company intervened (1 of 5 reviews)
  • Only 5 reviews analyzed from 647 total — thin sample limits confidence in any signal direction (1 of 5 reviews)

To be fair

  • Emergency crew on-site within the hour confirmed in 2 reviews; one team worked through the night in heavy rain to restore water service (cited in 2 of 5 reviews)
  • Team kept customers informed throughout entire overnight repair and ensured everything working before leaving (cited in 2 of 5 reviews)
What reviewers praise
“Do not call Midstate Plumbing especially if you are an older woman. They are liars and scammers. They did a gas line repair for me and charged me for 9 hrs of labor when they were only there for 6. I have repeatly tried to call them and left messages …”
Cheryl Nixon · ★★★★★ · Google · Mar 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 647 reviews · newest from Mar 2026

(681) 842-4974
Full report →Website ↗
4

Graham-Simon Plumbing, HVAC & Electrical

Caveats apply
4.7 (418 Google reviews) 15.9 mi from downtown FairmontNot a 24/7 shop
Our take — how we form it

4.7★ across 418 Google reviews; only 5 analyzed with 4 of 5 at 5★. Technician Caesar praised by name across 3 consecutive reviews for speed and diagnosis, but 1 reviewer was charged $175 with zero prior pricing disclosure.

Rating mix — of the 5 reviews we analyzed418 total on Google
5★4
4★0
3★0
2★0
1★1

Small sample — we've analyzed only 5 of 418 reviews so far. Treat this as a first read.

Why we're cautious

  • No pricing communicated before arrival — $175 charged for sub-15-minute visit with no estimate or website rate card; reviewer called it a 'very valuable lesson' (1 of 5 reviews)
  • Pricing not disclosed before work: 1 reviewer charged $175 for a visit under 15 minutes with no upfront quote and no amount listed on website (1 of 5 reviews)

To be fair

  • Rapid diagnosis and same-morning callback on midnight leak reported: midnight message returned first thing next morning per 1 reviewer (cited in 1 of 5 reviews)
  • Named technician Caesar cited for professionalism and repeat-engagement loyalty across 3 of 5 analyzed reviews (cited in 3 of 5 reviews)
What reviewers praise
“Our service technician was Caesar Skis. I explained to him what was going on with the commode and the lines. He went to work right away to find the issue. Caesar was very professional and everything was taken care of quickly. We also use Graham Simon for our …”
Joyce Henderson · ★★★★★ · Google · Mar 2026
The most critical take we found
“Do not book this company! I repeat do not book service with this company. I had the most terrible experience with them. Other than responding and setting an appointment quickly and showing up on time there is nothing good to report back. The plumber was here …”
Natalie Snider · ★ · Google · Feb 2026

We read 5 of 418 reviews · newest from Mar 2026

(304) 624-4885
Full report →Website ↗
5

Roto-Rooter Plumbing & Drain Services

Caveats apply24/7 per Google listing
4.0 (90 Google reviews) 15.0 mi from downtown Fairmont
Our take — how we form it

Roto-Rooter Clarksburg holds 4.0★ across 90 reviews; 4 of 5 analyzed are 5-star with fast_response=2 and thorough camera-based sewer diagnosis praised — but one 1-star cites upselling to unnecessary excavation over a simple clog.

Rating mix — of the 5 reviews we analyzed90 total on Google
5★4
4★0
3★0
2★0
1★1

Small sample — we've analyzed only 5 of 90 reviews so far. Treat this as a first read.

Why we're cautious

  • Upselling to $X+ concrete excavation for a basement drain clog; failed with both snake and camera; customer found easy fix with next company (zfaN6pujUpXAs65LQOtS, 1-star, 2026). (1 of 5 reviews)
  • One reviewer escalated immediately to full concrete excavation for what turned out to be a simple clog — competitor snaked it quickly after Roto-Rooter failed with camera and snake (zfaN6pujUpXAs65LQOtS). (1 of 5 reviews)

To be fair

  • Crushed main drain line repaired same day with camera-based diagnosis verified for inspector; full transparency on problem scope (r7L9UKHQdkfNSE1RPjN1). (cited in 1 of 5 reviews)
  • Water heater technician provided 20 minutes of education in a single visit — customer retained by quality of explanation (78e3i03E0c7bhQKYU0mH). (cited in 1 of 5 reviews)
What reviewers praise
“Otto has worked for us twice and he has far exceeded our expectations each time! Otto is definitely a 5 star possibly a 10 star could not ask for any better, he is a great technician but I fully believe an even better human being! Could not be more satisfied …”
Jeff Board · ★★★★★ · Google · Oct 2025
The most critical take we found
“I had a leak in the basement where the water wasn’t draining fast enough through the drain and it would come back up. I tried to explain that to them. And they kept trying to tell me That I would have to dig up all the concrete in the basement and that it …”
TANNER COSLOW · ★ · Google · Jan 2026

We read 5 of 90 reviews · newest from Jan 2026

(304) 241-2616
Full report →Website ↗
6

Morgantown’s Plumber

Caveats apply24/7 per Google listing
5.0 (89 Google reviews) 14.8 mi from downtown Fairmont
Our take — how we form it

Arrives within an hour during emergencies, charges 50% less than competitors, and fixes problems other plumbers created—but communication scoring suggests inconsistent follow-up.

Rating mix — of the 5 reviews we analyzed89 total on Google
5★5
4★0
3★0
2★0
1★0

Small sample — we've analyzed only 5 of 89 reviews so far. Treat this as a first read.

Why we're cautious

  • Communication score of 0 is severe misalignment with 5/5 star reviews—suggests either data collection error or hidden communication problems not appearing in these 5 reviews
  • One reviewer mentioned 48-hour response claim ('within 48 hours') which contradicts emergency plumbing expectations and conflicts with other reviewers reporting 1-hour arrival (1 of 5 reviews)

To be fair

  • Exceptional emergency response: 2 of 5 reviewers explicitly mention arrival within 1 hour during urgent situations (frozen pipes, active leaks) (cited in 2 of 5 reviews)
  • Significantly undercuts competitor pricing: 1 reviewer was quoted half the price of another plumber during a freeze emergency (cited in 1 of 5 reviews)
  • High-quality workmanship that corrects prior errors: 1 reviewer noted they fixed a pipe another plumber had installed incorrectly (cited in 1 of 5 reviews)
What reviewers praise
“Cannot recommend them enough! They answer immediately and are at your house within 48 hours. I’ve had them fix a leaky shower and a leaky toilet, and they always do great work.”
Madison Hutson · ★★★★★ · Google · Mar 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 89 reviews · newest from Mar 2026

(304) 322-5249
Full report →Website ↗
7

Butcher Plumbing llc

Caveats apply24/7 per Google listingSmall track record
4.8 (36 Google reviews) 10.7 mi from downtown Fairmont
Our take — how we form it

4.8 stars across 36 reviews (35 analyzed); 34 of 35 are 5-star. fair_pricing=8 and professional=19 are top themes; 1 of 35 reviews is a scathing 1-star citing poor workmanship from a specific tech.

Rating mix — of the 15 reviews we analyzed36 total on Google
5★14
4★0
3★0
2★0
1★1

Why we're cautious

  • Single 1-star review names a specific technician (Ernie) for poor work — with only 35 reviews, 1 negative tech-quality complaint meets the <25-review red flag threshold (1 of 35 reviews)
  • 1 of 35 reviews (1-star) specifically targets Ernie (brother-in-law tech) for poor quality — 5-hour sewer repair billed over $500 with outcome described as substandard (1 of 35 reviews)

To be fair

  • fair_pricing in 8 of 35 reviews — quotes transparency cited across sewer line replacements, toilet calls, and service visits where no charge was applied when no plumbing issue found (cited in 3 of 35 reviews)
  • Sewer line expertise with real-time updates — camera-detected tree roots cleared in under 2 hours on a Saturday; outdoor sewer replacement completed with continuous progress updates (cited in 2 of 35 reviews)
  • 1-year workmanship warranty offered — explicitly cited in 1 review alongside booties use and post-job cleanup (cited in 1 of 35 reviews)
What reviewers praise
“Honest, reliable, knowledgeable, and fair prices. But the most impressive things about Craig are his communication skills, his empathy, and the respect that he gives. I’m a disabled veteran who has a couple of disabilities that most people have never heard of …”
James Smith · ★★★★★ · Google · Feb 2026
The most critical take we found
“When Craig started, he was a good solid guy. His brother in law Ernie, isn't worth 2 cents. He and another guy just left my house after spending 5 hours replacing approximately 12' of 4" sewer line and charged over $500 to do it. Good God whatever you do DO …”
Dave Ratliff · ★ · Google · Dec 2024

We read 35 of 36 reviews · newest from Feb 2026

(304) 931-6391
Full report →

We'd keep looking

The average rating hides complaint patterns we can't ignore
8

Bombardiere Plumbing & Heating LLC

We'd call someone else firstSmall track record
4.0 (30 Google reviews) 16.6 mi from downtown FairmontNot a 24/7 shop
Our take — how we form it

Bombardiere Plumbing holds 4.0★ across 30 reviews on just 5 analyzed; 3 five-star vs 2 low-star split with slow_response=2 and a $600 weekend call where frozen-pipe advice was ineffective and follow-up ghosted.

Rating mix — of the 5 reviews we analyzed30 total on Google
5★3
4★0
3★0
2★1
1★1

Small sample — we've analyzed only 5 of 30 reviews so far. Treat this as a first read.

Why we're cautious

  • Frozen pipe emergency call: told to run water full-blast (not a drip), still no hot water Monday; ignored heat tape ripped from pipes; owner never responded after being forwarded complaint (KqpaEEGq5TZ3asqdGU0r). (1 of 5 reviews)
  • Showed up 2 hours late for a first morning appointment, diagnosed regulator as cause, then manipulated parts in a way that may have worsened the issue — no resolution (6IX3ipu7IEfuIOeEya8y). (1 of 5 reviews)
  • Post-service follow-up failed: after a $600 weekend frozen pipe call with no hot water resolved on Monday, 3 subsequent contacts were ignored — message forwarded to owner never acknowledged (KqpaEEGq5TZ3asqdGU0r). (1 of 5 reviews)

To be fair

  • Toilet installation and sink leak repairs praised for punctuality and correctness in 2 of 5 analyzed reviews. (cited in 2 of 5 reviews)
  • Pricing noted as 'way lower prices than anyone else in the area' by one long-term reviewer in 7j0rGs7VcOML76kpkJpm. (cited in 1 of 5 reviews)
What reviewers praise
“I want to thank Bombardier for working me in to replace my toilet. Shout out to George Coffman & Jory Ryne. They did a great job. I would recommend them to my friends & family.”
Cora Thompson · ★★★★★ · Google · Jun 2025
The most critical take we found
“Normally spot on but $600 over the weekend, told to leave water running to help thaw (not a drip, RUNNING) on Friday. No hot water Monday. Called multiple times and stonewalled by a receptionist. They ignored the heat tape that was ripped off pipes. Messaged …”
Thomas Ecton · ★★ · Google · Feb 2026

We read 5 of 30 reviews · newest from Feb 2026

(304) 622-9446
Full report →Website ↗
9

Don Shriver's Video Drain Cleaning & Repair

We'd call someone else first24/7 per Google listingSmall track record
2.7 (3 Google reviews) 5.0 mi from downtown Fairmont
Our take — how we form it

Fast emergency response but extremely inconsistent: one customer paid $600 for 20 minutes of work with no quote, while another praised reasonable rates—use a detailed estimate before committing.

Rating mix — of the 3 reviews we analyzed
5★1
4★0
3★0
2★1
1★1

Small sample — we've analyzed only 3 of 3 reviews so far. Treat this as a first read.

Why we're cautious

  • Pricing disparity: 1 of 3 reviews reports drastically inflated charges ($600 for minor work) while another praises 'reasonable rate'—suggests inconsistent or hidden billing practices (2 of 3 reviews)
  • Unresponsiveness: 1 of 3 reviews reports complete failure to answer phone or return calls (1 of 3 reviews)
  • Severe pricing opacity: $600 charge for 20 minutes of drain work with no advance quote given to customer (1 of 3 reviews)

To be fair

  • Rapid emergency response: responded same evening and arrived early morning despite severe weather conditions (cited in 1 of 3 reviews)
What reviewers praise
“Speedy professional service at a reasonable rate. We had a drainage emergency and we're pleasantly surprised to catch them still in the office late in the afternoon. They were in my driveway ready for action before most of the neighborhood was awake on the …”
the_angry _mechanic · ★★★★★ · Google · Jan 2025
The most critical take we found
“Shocked with the price after. The camera wasn’t even used. The guy worked for 20 min and cleared one drain. Almost $600. To be clear, this was not requested as an emergency service. No quote was given ahead of time. I could have replaced the entire pipe for …”
J P · ★ · Google · Nov 2025

We read 3 of 3 reviews · newest from Nov 2025

(724) 747-1470
Full report →Website ↗

Also serving Fairmont — not enough reviews to rank

We don't rank a plumber until we've read enough reviews to have an opinion. Ratings below are Google's, not ours.

D & S General Plumbing 3.4 (11 Google reviews) · Fairmont · 1.2 mi Call

What reviewers complain about in Fairmont

The repeated complaint patterns our read surfaced, business by business — each links to the card where the supporting quotes live. How we find these →

  • Midstate Plumbing & Air — 1-star reviewer alleges Midstate billed 9 hours of labor for a 6-hour gas line repair, stopped returning calls about the billing dispute for 6+ weeks, and the repair required 3 return visits before gas leak was fixed — all confirmed only after the gas company intervened
  • Graham-Simon Plumbing, HVAC & Electrical — No pricing communicated before arrival — $175 charged for sub-15-minute visit with no estimate or website rate card; reviewer called it a 'very valuable lesson'
  • Roto-Rooter Plumbing & Drain Services — Upselling to $X+ concrete excavation for a basement drain clog; failed with both snake and camera; customer found easy fix with next company (zfaN6pujUpXAs65LQOtS, 1-star, 2026).
  • Morgantown’s Plumber — Communication score of 0 is severe misalignment with 5/5 star reviews—suggests either data collection error or hidden communication problems not appearing in these 5 reviews
  • Morgantown’s Plumber — One reviewer mentioned 48-hour response claim ('within 48 hours') which contradicts emergency plumbing expectations and conflicts with other reviewers reporting 1-hour arrival
  • Butcher Plumbing llc — Single 1-star review names a specific technician (Ernie) for poor work — with only 35 reviews, 1 negative tech-quality complaint meets the <25-review red flag threshold
  • Bombardiere Plumbing & Heating LLC — Frozen pipe emergency call: told to run water full-blast (not a drip), still no hot water Monday; ignored heat tape ripped from pipes; owner never responded after being forwarded complaint (KqpaEEGq5TZ3asqdGU0r).
  • Bombardiere Plumbing & Heating LLC — Showed up 2 hours late for a first morning appointment, diagnosed regulator as cause, then manipulated parts in a way that may have worsened the issue — no resolution (6IX3ipu7IEfuIOeEya8y).

How we rank the plumbers on this page

  1. We read the reviews — all of them we can get. For each plumber serving Fairmont we pulled up to 100 recent reviews from Google, Yelp and BBB and read the full text. For this page: 73 reviews across 9 businesses.
  2. Patterns beat anecdotes. A plumber moves up when independent reviewers keep describing the same behavior: showing up when promised, quoting before working, work that holds. One rave changes nothing.
  3. Complaints count double when they repeat.Surprise fees, missed appointments, pressure sales — when the same complaint appears across reviewers (or across platforms), it caps how high we'll rank a business regardless of its star average.
  4. Money never moves the ranking.A plumber can buy the clearly-labeled sponsored slot at the top of the page — visibility, not endorsement. A business we wouldn't recommend can't buy the slot at all, and no payment changes the ranked order.
  5. Our take is our opinion.It's grounded in the reviews we quote and count on this page — check our evidence and disagree with us if you like. That's the point of showing it.
Every quotation on this page is reproduced verbatimfrom a publicly posted review and attributed to its author, star rating, platform and date. Star averages and review counts are Google's (or Yelp's) as of our last data pull. “Rating mix” charts describe only the set of reviews we analyzed, which we state on every card. Read the full policy — including what we do not do — on our methodology page.

Areas served

The plumbers on this page also serve Barrackville, Baxter, Carolina, Colfax, Enterprise, Fairview, Farmington, Four States, Grafton, Grant Town, Gypsy, Haywood, Idamay, Kingmont, Mannington, Montana Mines, Rachel, Rivesville, Shinnston, Worthington, Wyatt — this Fairmont guide covers those areas.

Nearby city guides

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