Midstate Plumbing & Air
Plumber · Clarksburg, WV · Open 24 hours per Google listing
Our verdict
Midstate Plumbing & Air holds 4.9★ across 647 reviews; emergency response confirmed in 2 of 5 analyzed reviews with crews arriving within the hour, but 1 of 5 contains a serious fraud allegation about overbilling labor hours.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #3 of 9 plumbers we've reviewed in Fairmont, WV · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Emergency crew on-site within the hour confirmed in 2 reviews; one team worked through the night in heavy rain to restore water service
1 cited review
“The team worked through the night and into the morning to uncover the damaged line, install a new one, and bring the service into the house so our water could be restored. They did all of this in constant, heavy rain.”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Team kept customers informed throughout entire overnight repair and ensured everything working before leaving
2 cited reviews
“The team worked through the night and into the morning to uncover the damaged line, install a new one, and bring the service into the house so our water could be restored. They did all of this in constant, heavy rain.”
“Ethan, Jordan, Kyle, and Levi came out in an emergency for me. They were here in less than an hour and had me all fixed up. The team was very professional and did outstanding work.”
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
1-star reviewer alleges Midstate billed 9 hours of labor for a 6-hour gas line repair, stopped returning calls about the billing dispute for 6+ weeks, and the repair required 3 return visits before gas leak was fixed — all confirmed only after the gas company intervened
“They did a gas line repair for me and charged me for 9 hrs of labor when they were only there for 6. I have repeatly tried to call them and left messages regarding this. They won't answer my call or return my call and this has been going on for 6 wks.”
Only 5 reviews analyzed from 647 total — thin sample limits confidence in any signal direction
Cited in 1 of the 5 reviews we analyzed.
Keep it in proportion: these concerns are cited in 2 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Positive
“Do not call Midstate Plumbing especially if you are an older woman. They are liars and scammers. They did a gas line repair for me and charged me for 9 hrs of labor when they were only there for 6. I have repeatly tried to call them and left messages regarding this. They won’t answer my call or return my call and this has been going on for 6 wks. I could still smell gas around my stove and it took them 3 times to …”
“We had to call Midstate for an emergency sewer line issue at work, and they responded quickly. A team arrived right away and worked fast and efficiently to resolve the problem. Will, Chance, Tim, and Levi provided excellent service. We truly appreciated their effort and prompt response. I would highly recommend Midstate for their dependable service.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 647 reviews so far. Treat this as a first read.
Newest review in our sample: Mar 2026.
Should you hire Midstate Plumbing & Air?
Hire if
- You need fast same-day or after-hours response
- You need high-quality work that holds up over time
Think twice if
- You want detailed upfront explanations
- You need rock-bottom prices with zero flexibility on the quote
- You need airtight scheduling and guaranteed arrival times
Look elsewhere if
- You're highly price-sensitive
Advice derived from the review analysis above — how we decide.
Own Midstate Plumbing & Air?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
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Nearby: Fairmont