Don Shriver's Video Drain Cleaning & Repair
Plumber · Fairmont, WV · Open 24 hours per Google listing
Our verdict
Fast emergency response but extremely inconsistent: one customer paid $600 for 20 minutes of work with no quote, while another praised reasonable rates—use a detailed estimate before committing.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #9 of 9 plumbers we've reviewed in Fairmont, WV · compare all →
Our opinion, based on the 3 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 3 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Rapid emergency response: responded same evening and arrived early morning despite severe weather conditions
1 cited review
“Ready for action before most neighborhood awake next morning”
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Pricing disparity: 1 of 3 reviews reports drastically inflated charges ($600 for minor work) while another praises 'reasonable rate'—suggests inconsistent or hidden billing practices
“Almost $600. 20 min work. No quote given ahead of time.”
1 more cited review
“Ready for action before most neighborhood awake next morning”
Red flag
Unresponsiveness: 1 of 3 reviews reports complete failure to answer phone or return calls
“No answer. no return call”
Severe pricing opacity: $600 charge for 20 minutes of drain work with no advance quote given to customer
“Almost $600. 20 min work. No quote given ahead of time.”
Poor communication practices: no answer and no return call on service inquiry
“No answer. no return call”
Defensive when questioned: owner described as 'incredibly rude' when customer asked to discuss job after billing
“Almost $600. 20 min work. No quote given ahead of time.”
Keep it in proportion: these concerns are cited in 3 of the 3 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“Shocked with the price after. The camera wasn’t even used. The guy worked for 20 min and cleared one drain. Almost $600. To be clear, this was not requested as an emergency service. No quote was given ahead of time. I could have replaced the entire pipe for far less. The owner was incredibly rude when I asked to discuss the job after. As a first time customer and public servant, I am saying do not trust this guy.”
Positive
“Speedy professional service at a reasonable rate. We had a drainage emergency and we're pleasantly surprised to catch them still in the office late in the afternoon. They were in my driveway ready for action before most of the neighborhood was awake on the next morning even with terrible weather conditions.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 3 of 3 reviews so far. Treat this as a first read.
Newest review in our sample: Nov 2025.
Should you hire Don Shriver's Video Drain Cleaning & Repair?
Best for
- Emergency and burst pipe repair
Hire if
- You need fast same-day or after-hours response
- You need a plumber who actually shows up when scheduled
Think twice if
- You need predictable, consistent service across every visit
- You want detailed upfront explanations
- You need warranty-grade work on a complex or high-stakes install
- You need rock-bottom prices with zero flexibility on the quote
Look elsewhere if
- You're highly price-sensitive
- You need this for a complex or high-stakes install
Advice derived from the review analysis above — how we decide.
Own Don Shriver's Video Drain Cleaning & Repair?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
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Nearby: Fairmont