Don Shriver's Video Drain Cleaning & Repair
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Confirmed by reviews
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Based on review analysis
2 concerns
Pricing disparity: 1 of 3 reviews reports drastically inflated charges ($600 for minor work) while another praises 'reasonable rate'—suggests inconsistent or hidden billing practices, Unresponsiveness: 1 of 3 reviews reports complete failure to answer phone or return calls
Trust Score: 0/100 · Based on 3 reviews
AvoidOur Verdict
#8 of 8 in Fairmont, WV
- Emergency and burst pipe repair
- You're highly price-sensitive
- You need this for a complex or high-stakes install
Hire if: You need fast same-day or after-hours response
Hire if: You need a plumber who actually shows up when scheduled
Caution if: You need predictable, consistent service across every visit
Caution if: You want detailed upfront explanations
Caution if: You need warranty-grade work on a complex or high-stakes install
Caution if: You need rock-bottom prices with zero flexibility on the quote
How they score across what matters
Based on 3 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 3 Reviews Tell Us
Emergency Response
Rapid emergency response: responded same evening and arrived early morning despite severe weather conditions
Emergency and burst pipe repair
What To Watch Out For
Severe pricing opacity: $600 charge for 20 minutes of drain work with no advance quote given to customer
Poor communication practices: no answer and no return call on service inquiry
Defensive when questioned: owner described as 'incredibly rude' when customer asked to discuss job after billing
Pricing disparity: 1 of 3 reviews reports drastically inflated charges ($600 for minor work) while another praises 'reasonable rate'—suggests inconsistent or hidden billing practices
Unresponsiveness: 1 of 3 reviews reports complete failure to answer phone or return calls
Communication
Poor communication practices: no answer and no return call on service inquiry
Defensive when questioned: owner described as 'incredibly rude' when customer asked to discuss job after billing
Pricing
Severe pricing opacity: $600 charge for 20 minutes of drain work with no advance quote given to customer
Customer reviews
Reviews from Google, Yelp & more
Speedy professional service at a reasonable rate. We had a drainage emergency and we're pleasantly surprised to catch them still in the office late in the afternoon. They were in my driveway ready for action before most of the neighborhood was awake on the next morning even with terrible weather conditions.
Shocked with the price after. The camera wasn’t even used. The guy worked for 20 min and cleared one drain. Almost $600. To be clear, this was not requested as an emergency service. No quote was given ahead of time. I could have replaced the entire pipe for far less. The owner was incredibly rude when I asked to discuss the job after. As a first time customer and public servant, I am saying do not trust this guy.
no answer. no return call
Business details
Service area
Based in Fairmont. Serves 3 nearby cities within 20 miles:
Don Shriver's Video Drain Cleaning & Repair