Graham-Simon Plumbing, HVAC & Electrical
Plumber · Clarksburg, WV
Our verdict
4.7★ across 418 Google reviews; only 5 analyzed with 4 of 5 at 5★. Technician Caesar praised by name across 3 consecutive reviews for speed and diagnosis, but 1 reviewer was charged $175 with zero prior pricing disclosure.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #4 of 9 plumbers we've reviewed in Fairmont, WV · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Rapid diagnosis and same-morning callback on midnight leak reported: midnight message returned first thing next morning per 1 reviewer
1 cited review
“I found a leak at midnight and left a message with the company and they called me first thing in the morning to help me. Ceasar was great!! First he was so friendly and super flexible with scheduling my service time. When he got to my house, he walked in and immediately knew what the problem was as soon as I showed him my water leak.”
Named technician Caesar cited for professionalism and repeat-engagement loyalty across 3 of 5 analyzed reviews
1 cited review
“I found a leak at midnight and left a message with the company and they called me first thing in the morning to help me. Ceasar was great!! First he was so friendly and super flexible with scheduling my service time. When he got to my house, he walked in and immediately knew what the problem was as soon as I showed him my water leak.”
Cited in 3 of the 5 reviews we analyzed — 2 cited reviews not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
No pricing communicated before arrival — $175 charged for sub-15-minute visit with no estimate or website rate card; reviewer called it a 'very valuable lesson'
“The plumber was here less than 15 minutes and charged me $175 dollars. I was in complete shock as they never once communicated this with me and an amount was not listed on their website.”
Pricing not disclosed before work: 1 reviewer charged $175 for a visit under 15 minutes with no upfront quote and no amount listed on website
“The plumber was here less than 15 minutes and charged me $175 dollars. I was in complete shock as they never once communicated this with me and an amount was not listed on their website.”
Keep it in proportion: these concerns are cited in 1 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“Do not book this company! I repeat do not book service with this company. I had the most terrible experience with them. Other than responding and setting an appointment quickly and showing up on time there is nothing good to report back. The plumber was here less than 15 minutes and charged me $175 dollars. I was in complete shock as they never once communicated this with me and an amount was not listed on their …”
Positive
“Our service technician was Caesar Skis. I explained to him what was going on with the commode and the lines. He went to work right away to find the issue. Caesar was very professional and everything was taken care of quickly. We also use Graham Simon for our business location. Thank You”
“The technicians on our job were Ceasar and Mike. We had worked with Ceasar on a previous job. His professionalism was the reason we came back to GSP for help. Both he and Mike were great to work with. Quickly fixed the problem, cleaned after job and explained everything they found. We will not hesitate to work with GSP again.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 418 reviews so far. Treat this as a first read.
Newest review in our sample: Mar 2026.
Should you hire Graham-Simon Plumbing, HVAC & Electrical?
Hire if
- You need high-quality work that holds up over time
- You need fast same-day or after-hours response
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need detailed walkthroughs and written estimates before work starts
Look elsewhere if
- You're highly price-sensitive
Advice derived from the review analysis above — how we decide.
Own Graham-Simon Plumbing, HVAC & Electrical?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
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Nearby: Fairmont