FastPlumber near me

The 15 plumbers serving Reading, ranked.

We read 120 reviews across Google, Yelp and BBB for the 25 plumbers serving Reading — including the one-star reviews other directories bury — and ranked them the way we'd rank them for a friend. The number that matters most here: only 12 of the 25 list 24-hour service — if it's the middle of the night, start with those. Rankings are not for sale.

Reading's problem isn't finding a plumber; it's telling them apart — the median rating here is 4.8, and when everyone has five stars, the stars stop helping. 17 of these companies carry 100+ reviews — enough history for real patterns to show. The patterns differ more than the ratings do: 15 of the 25 have a repeated complaint pattern in their reviews — quotes that grew mid-job, unreturned callbacks — flagged and quoted on their cards below. One number worth knowing: Essig Plumbing & Heating alone carries 4,242 Google reviews — the deepest review base in this radius. Across the reviews we analyzed, the work named most often is water heaters and burst pipes.

Updated Jul 11, 202620-mile radius of downtown ReadingHow we rank
How we rank — the 60-second version

What we read: for each plumber, up to 100 recent reviews from Google, Yelp and BBB — the full text, not just the stars. For this page: 75 reviews across 15 businesses.

What moves a plumber up: repeated, independent evidence of showing up when promised, fair and upfront pricing, and work that holds. One glowing review counts for little; twenty that agree count for a lot.

What moves a plumber down: repeated complaint patterns — surprise fees, missed appointments, pressure sales — especially when they show up on more than one platform.

What never moves the ranking: money. One clearly labeled sponsored slot may appear above this list; it never changes the order below it.

Our take on each plumber is our opinion, grounded in the reviews we quote on this page. Full methodology ↓

Water everywhere right now? Shut off your main valve first, then jump to the 24/7 picks ↓. Every plumber below is one tap to call.

Only need the after-hours list? See the 24/7 plumbers serving Reading →

Our top picks

Consistent evidence of showing up, honest pricing, and work that lasts
1

Berks Plumbing & HVAC Specialist

Top pick24/7 per Google listing
4.8 (367 Google reviews) 2.7 mi from downtown Reading
Our take — how we form it

Berks Plumbing & HVAC Specialist: 4.8★ on 367 reviews, 5 analyzed all 5-star — answered after dinner, dispatched next morning, tankless water heater swap including teardown and install completed same day in tight space with 4-man crew.

Rating mix — of the 5 reviews we analyzed367 total on Google
5★5
4★0
3★0
2★0
1★0

Small sample — we've analyzed only 5 of 367 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Phone answered after dinner hours; tech on-site next morning early — 'which is very rare nowadays'; job assessed and crew dispatched within 1 hour of assessment (cited in 2 of 5 reviews)
  • Tankless water heater replaced in single day despite minimal working space — 4-tech crew (Mike, Ethan, Jose, Bradley) completed teardown and install without delay (cited in 1 of 5 reviews)
  • Return visit next day at no charge after tub remodel — proactive follow-through confirmed (cited in 1 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
“Mike, Ethan, Jose, and Bradley were a fantastic group of guys to work with. They made getting rid of a leaking water heater a breeze even though they had little to no room to work in. They also installed a brand new tankless water heater system. They were …”
Enrique Mentado Sosa · ★★★★★ · Google · Mar 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 367 reviews · newest from Mar 2026

(484) 332-3573
Full report →Website ↗
2

Drainmen plumbing inc

Top pick24/7 per Google listing
4.9 (366 Google reviews) 16.5 mi from downtown Reading
Our take — how we form it

4.9★ across 366 reviews; same-day dispatch confirmed in 2 of 5 analyzed reviews, weekend call-back honored by John off-schedule, water heater saved from unnecessary replacement, sewer lateral done in one day.

Rating mix — of the 5 reviews we analyzed366 total on Google
5★4
4★1
3★0
2★0
1★0

Small sample — we've analyzed only 5 of 366 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Same-day dispatch confirmed in 2 of 5 reviews — crew arrived before the quoted window on a Jan 2 emergency (cited in 2 of 5 reviews)
  • Diagnosed water heater issue and avoided unnecessary full replacement — gave detailed cost guidance on DIY follow-up steps (cited in 2 of 5 reviews)
  • Sewer lateral repair completed in a single day including yard restoration — township complication resolved on-site (cited in 1 of 5 reviews)

What reviewers complain about

  • Virtual assistant caused friction before a human could be reached — 1 reviewer described it as a 'terrible experience' (1 of 5 reviews)
What reviewers praise
“Discovered a leak early afternoon of January 2. Called right away and the crew showed up before the time frame I was given. Once again courtesy, professional and problem solved within a matter of minutes. This was a call back and they honored it.”
Deb gill Gill · ★★★★★ · Google · Jan 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 366 reviews · newest from Jan 2026

(484) 366-9362
Full report →Website ↗
3

Master Plumbing Services LLC

Top pick24/7 per Google listing
5.0 (183 Google reviews) 12.3 mi from downtown Reading
Our take — how we form it

5★ across 183 reviews with 5 of 5 analyzed all five-stars; Jesse (owner) handles same-day emergency toilet backups and after-Thanksgiving emergency calls; upfront pricing and detailed explanations on every visit.

Rating mix — of the 5 reviews we analyzed183 total on Google
5★5
4★0
3★0
2★0
1★0

Small sample — we've analyzed only 5 of 183 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Same-day emergency squeezes documented: both-toilet backup resolved same day; water heater pressure issue fixed next day after morning call (cited in 2 of 5 reviews)
  • communication=1; Jesse explains every step, offers preventative advice, and provides upfront cost disclosure on all jobs (cited in 3 of 5 reviews)
  • Repeat customer trust confirmed: called twice including emergency right after Thanksgiving; willing to diagnose septic pump backup via phone before arriving (cited in 2 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
“I called Jesse about 2 leaking outdoor faucets. He came out the next day and made the repairs. Jesse explained everything in detail, price was fair, and the work was done right. I’ll definitely use him again for any plumbing needs in the future.”
Joe Wilmer · ★★★★★ · Google · Feb 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 183 reviews · newest from Feb 2026

(484) 269-0517
Full report →Website ↗
4

East Coast Plumbing

Top pick24/7 per Google listing
5.0 (156 Google reviews) 17.9 mi from downtown Reading
Our take — how we form it

Owner Fran responds fast to after-hours emergencies, explains work clearly, and charges fairly—no complaints in 5 reviews.

Rating mix — of the 5 reviews we analyzed156 total on Google
5★5
4★0
3★0
2★0
1★0

Small sample — we've analyzed only 5 of 156 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Handles emergency calls quickly: responded next day to burst pipe at 8pm in freezing weather (cited in 1 of 5 reviews)
  • All 5 reviewers praise communication: explains each step and discusses options with pros/cons (cited in 3 of 5 reviews)
  • Pricing described as fair/reasonable by multiple reviewers (cited in 2 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
“Update: I had Fran out to remove an old toilet and replace with a new one. He was great this time too! Prices are great, scheduling was easy, and job was completed quickly. I cannot recommend East Coast Plumbing enough, if I could give them more stars, I …”
Paige Scott · ★★★★★ · Google · Feb 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 156 reviews · newest from Feb 2026

(610) 904-9069
Full report →Website ↗

Worth a look — with caveats

Real strengths, but read the concerns first
5

Montco-Rooter Plumbing & Drain Cleaning

Caveats apply24/7 per Google listing
4.6 (1,073 Google reviews) 15.4 mi from downtown Reading
Our take — how we form it

4.6★ across 1,073 reviews; 4 of 5 sampled are 5-star with fast arrival, but one 2-star documents an incomplete sewer clearance (only 10 ft past the clog) and a $600 unresolved charge.

Rating mix — of the 5 reviews we analyzed1,073 total on Google
5★4
4★0
3★0
2★1
1★0

Small sample — we've analyzed only 5 of 1,073 reviews so far. Treat this as a first read.

Why we're cautious

  • One reviewer paid to resolve a sewer blockage, was told the line was cleared, but the problem returned — required a second visit, and the root cause diagnosis changed between visits. (1 of 5 reviews)
  • Incomplete sewer line clearing documented: tech stopped 10 ft past the clog rather than clearing to the street, then misattributed blockage without pulling evidence. (1 of 5 reviews)

To be fair

  • Same-day / within-hour arrival cited in 3 of 5 sampled reviews, including Christmas week and Saturday morning scheduling. (cited in 3 of 5 reviews)
  • Camera inspection used after clearing to document root cause, per 1 review mentioning underground camera on tree-root clog. (cited in 1 of 5 reviews)
What reviewers praise
“Nick, Matthew and Mike were easy to work with. Nick came out, figured out a good solution and got me a quote within 24 hours. Very easy to schedule with. They completed the job on a Saturday morning, which was great.”
David Morrison · ★★★★★ · Google · Mar 2026
The most critical take we found
“I’m giving 2 stars instead of 1 only because the company came out quickly both times, and the second field tech was professional and easy to work with. Unfortunately, the overall experience was frustrating. I had a blockage in my sewer line from the house to …”
Brad Kaley · ★★ · Google · Feb 2026

We read 5 of 1,073 reviews · newest from Mar 2026

(484) 521-2500
Full report →Website ↗

We'd keep looking

The average rating hides complaint patterns we can't ignore
6

Essig Plumbing & Heating

We'd call someone else first
4.9 (4,242 Google reviews) 6.2 mi from downtown ReadingNot a 24/7 shop
Our take — how we form it

Next-day appointments and exceptional customer service recovery, but occasional diagnostic misses on first visit.

Rating mix — of the 5 reviews we analyzed4,242 total on Google
5★4
4★0
3★1
2★0
1★0

Small sample — we've analyzed only 5 of 4,242 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Fast scheduling with next-day technician availability mentioned in emergency context (cited in 1 of 5 reviews)
  • 4 of 5 reviewers praise transparent pricing with no pressure to upsell (cited in 2 of 5 reviews)
  • Exceptional communication and appointment management system; scheduling staff noted as courteous and accommodating across multiple interactions (cited in 1 of 5 reviews)

What reviewers complain about

  • 1 of 5 reviews reports incorrect initial diagnosis requiring customer self-diagnosis; reviewer noted technician needed additional training (1 of 5 reviews)
What reviewers praise
“Did wonderful work and was very knowledgeable. Answered all our questions and the install was done so well and quick.”
Clarissa Nichols · ★★★★★ · Google · Jun 2026
The most critical take we found
“I was not very happy with the diagnosis from the tech. It was totally incorrect and I pretty much figured out what my own issue was by myself. Very nice, courteous tech But I would suggest some additional training. This is the first time I have done business …”
Dave Geiger · ★★★ · Google · Apr 2026

We read 5 of 4,242 reviews · newest from Jun 2026

(484) 602-9788
Full report →Website ↗
7

Roto-Rooter Plumbing & Water Cleanup

We'd call someone else first24/7 per Google listing
4.8 (2,524 Google reviews) 0.8 mi from downtown Reading
Our take — how we form it

Fast emergency response with excellent technician quality, but Saturday/premium pricing runs 65% above standard competitors.

Rating mix — of the 5 reviews we analyzed2,524 total on Google
5★4
4★0
3★1
2★0
1★0

Small sample — we've analyzed only 5 of 2,524 reviews so far. Treat this as a first read.

Why we're cautious

  • Follow-up appointment reliability issues: Customer reported Roto-Rooter missed scheduled window by several hours on callback visit for incomplete initial job (1 of 5 reviews)
  • Incomplete initial work requiring return visit: Water heater installation left old unit removal unfinished, requiring second trip two weeks later (1 of 5 reviews)
  • Severe pricing premium over competitors: Saturday water heater installation quoted at $3000 vs $1800 at Lowe's (67% markup) (1 of 5 reviews)

To be fair

  • Quick emergency diagnosis and response: 3 of 5 reviews specifically praise speed of service and rapid problem-solving (cited in 3 of 5 reviews)
  • Exceptional technician communication and professionalism: 3 of 5 reviews highlight clear explanations and professional demeanor (cited in 3 of 5 reviews)
  • Manages complex jobs with coordination and site care: Successfully handled main drain replacement with new driveway protection (cited in 1 of 5 reviews)
What reviewers praise
“Meet with once of thier plumbers by the name of Anthony Gabe. He was extremely professional, quickly diagnosed the issue and we work to come up with a plan for my faucet repair. He went the extra mile and stay patient as I went to Home Depot to find a part. …”
elliott nicholas · ★★★★★ · Google · May 2026
The most critical take we found
“We got a new water heater installed, but the plumber was not able to remove the old one. It was only after I posted an unfavorable rating that someone called to setup a second plumber to help. They did come back two weeks later and got the old unit removed; …”
Pete Becker · ★★★ · Google · Jun 2026

We read 5 of 2,524 reviews · newest from Jun 2026

(610) 750-8313
Full report →Website ↗
8

Cocalico Plumbing & Heating

We'd call someone else first
4.9 (1,196 Google reviews) 13.2 mi from downtown ReadingNot a 24/7 shop
Our take — how we form it

Extremely fast emergency response with flawless workmanship, but pricing fairness score of 0 suggests potential cost concerns that aren't reflected in available reviews.

Rating mix — of the 5 reviews we analyzed1,196 total on Google
5★5
4★0
3★0
2★0
1★0

Small sample — we've analyzed only 5 of 1,196 reviews so far. Treat this as a first read.

Why we're cautious

  • Critical disconnect: dimension analysis flags pricing_fairness at 0, yet all 5 reviews are 5-star with no cost complaints. Either pricing concerns exist in unreviewed feedback, or the scoring methodology is misaligned with customer experience.
  • Pricing fairness dimension scored 0/100 in analysis, but no evidence quotes or complaints about costs appear in the 5 reviews provided

To be fair

  • 5 of 5 reviews praise responsiveness and same-day service; one reviewer notes technician arrived 'well in advance of expected schedule' (cited in 2 of 5 reviews)
  • 4 of 5 reviews specifically mention professionalism, knowledge, and courtesy across multiple service types (plumbing, HVAC, installations) (cited in 2 of 5 reviews)
  • Consistent attention to worksite cleanliness and customer consideration—drop cloths, boot covers, debris protection, and proactive problem-solving noted (cited in 3 of 5 reviews)
What reviewers praise
“Called in for an toilet repair. They were fast to respond to the call and came out to solve the issue before the end of the day. I use Cocalico both personally and professionally. Their promptness and professionalism is exceptional. Always happy with the …”
Craig Schafer · ★★★★★ · Google · May 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 1,196 reviews · newest from May 2026

(717) 738-0760
Full report →Website ↗
9

UGI Heating, Cooling & Plumbing

We'd call someone else first24/7 per Google listing
4.7 (547 Google reviews) 3.7 mi from downtown Reading
Our take — how we form it

Fast emergency response with skilled technicians, but pricing fairness is a serious concern and communication gaps have left customers frustrated.

Rating mix — of the 5 reviews we analyzed547 total on Google
5★4
4★0
3★0
2★0
1★1

Small sample — we've analyzed only 5 of 547 reviews so far. Treat this as a first read.

Why we're cautious

  • Contract cancellation and potential retaliation: Maintenance contract was cancelled immediately after a service call for a furnace leak, without resolution of the reported problem, suggesting possible retaliatory practice to avoid warranty work (1 of 5 reviews)
  • Unfair pricing and refund disputes: Customer paid $1,000 deposit for contracted work; after partial completion, UGI claimed $800 in labor value and offered only $200 refund, then charged $350 to remove faulty work they installed (1 of 5 reviews)
  • Backing out of agreed solutions: Multiple instances of UGI proposing solutions then withdrawing them (e.g., backing out of second solution after customer sought second opinions) (1 of 5 reviews)

To be fair

  • Rapid emergency response: 2 of 5 reviews specifically mention arriving within hours of emergency calls (water heater leak, HVAC installation) (cited in 2 of 5 reviews)
  • Technician competence: 4 of 5 reviews praise individual technician knowledge, professionalism, and helpfulness by name (Mike, Don, Chris, Adam) (cited in 4 of 5 reviews)
  • Work completion efficiency: Technicians complete jobs quickly (water heater repair in under 3 hours, full HVAC installation in 8 hours) (cited in 2 of 5 reviews)
What reviewers praise
“The technician was very knowledgeable and very pleasant, but I am extremely upset that I was never known to me that there was a code attached to this thermostat. When did you install it? Why was I not informed it? Why was I not given instructions that I could …”
joanne loeper · ★★★★★ · Google · May 2026
The most critical take we found
“I signed a contract with UGI HVAC to increase the size of my PVC and put scoops in my ducts to correct some issues. They changed the PVC but opted to cancel part of the contracted work and instead they inserted two flex hoses into the plenum in a desperate …”
uwriteback · ★ · Google · Feb 2017

We read 5 of 547 reviews · newest from May 2026

(833) 980-3496
Full report →Website ↗
10

HL Bowman Inc Plumbing Heating & AC

We'd call someone else first24/7 per Google listing
4.8 (508 Google reviews) 1.1 mi from downtown Reading
Our take — how we form it

Exceptional responsiveness and craftsmanship—multiple reviewers praise same-day service and thorough explanations, though one project left drywall unfinished.

Rating mix — of the 5 reviews we analyzed508 total on Google
5★5
4★0
3★0
2★0
1★0

Small sample — we've analyzed only 5 of 508 reviews so far. Treat this as a first read.

What reviewers keep saying

  • 5 of 5 reviewers highlight professional, skilled technicians who explain work thoroughly and answer all questions (cited in 5 of 5 reviews)
  • Fast turnaround on complex jobs—one reviewer had A/C, furnace, condenser, and thermostat installed overnight after same-day consultation (cited in 1 of 5 reviews)
  • Consistently punctual and organized—multiple reviewers emphasize timeliness, including coordination of back-to-back multi-day installations (cited in 3 of 5 reviews)

What reviewers complain about

  • One reviewer noted incomplete drywall repair after ceiling was cut open—work was left unfinished despite otherwise excellent plumbing and HVAC installation (1 of 5 reviews)
What reviewers praise
“We recently had two complete furnace and AC systems installed by H.L. Bowman over back-to-back days on May 7th and 8th, 2026, and the entire experience was absolutely outstanding from start to finish. The installation crews were punctual, professional, …”
John Amy · ★★★★★ · Google · May 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 508 reviews · newest from May 2026

(610) 273-8638
Full report →Website ↗
11

The Plumbing Works

We'd call someone else first
4.5 (398 Google reviews) 0.9 mi from downtown ReadingNot a 24/7 shop
Our take — how we form it

Excellent emergency response and communication, but pricing can be aggressive—get a second opinion on major work before committing.

Rating mix — of the 5 reviews we analyzed398 total on Google
5★4
4★0
3★0
2★0
1★1

Small sample — we've analyzed only 5 of 398 reviews so far. Treat this as a first read.

Why we're cautious

  • Potential predatory pricing: one 1-star review alleges company took advantage of vulnerable customer (frantic, recently hospitalized, living alone) by quoting inflated price for simple repair and discovering conveniently-timed 'additional leak' mid-job (1 of 5 reviews)
  • Failed repair accountability: customer reports company refused warranty/corrective work on failed sink repair, instead upselling ~$1,000 additional work as 'compensation' for their initial fix (1 of 5 reviews)
  • Major pricing concerns: one customer was quoted $400 for a small bathroom sink repair, then charged additional fees for allegedly undisclosed second leak; final bill approached $1,000 for what customer considered a minor fix (1 of 5 reviews)

To be fair

  • Exceptional same-day emergency response: sent 2 experts same day for sump pump failure during rainfall (cited in 1 of 5 reviews)
  • 4 of 5 reviews praise professionalism, timeliness, and courteousness of technicians by name (Ryan Peter, Dan, Dylan) (cited in 3 of 5 reviews)
  • Transparent communication during complex work: constantly updated customer on sewer line replacement progress and offered payment plans (cited in 2 of 5 reviews)
What reviewers praise
“My sump pump started to keep running with no water plus smoking. This was when we had gotten the 2" of rain and it was supposed to rain more. I Googled plumbers near me and it brought up The Plumbing Works. I called, the lady who answered the phone was …”
Dona · ★★★★★ · Google · Jan 2024
The most critical take we found
“The plumbers that came out were nice but because they seen that I was frantic and really in need I feel I was taken advantage of. I have a small sink in my bathroom and the plumber told me that he could fix my sink for $400. I then ran to atm while they …”
Will George · ★ · Google · Feb 2023

We read 5 of 398 reviews · newest from Jan 2024

(610) 582-0600
Full report →Website ↗
12

JB Plumbing HVAC & Construction Division

We'd call someone else first24/7 per Google listing
5.0 (259 Google reviews) 3.3 mi from downtown Reading
Our take — how we form it

Fast emergency response with excellent workmanship, but follow-through on completion timelines occasionally slips.

Rating mix — of the 5 reviews we analyzed259 total on Google
5★4
4★1
3★0
2★0
1★0

Small sample — we've analyzed only 5 of 259 reviews so far. Treat this as a first read.

Why we're cautious

  • Incomplete job follow-up: reviewer reported promised return visit to finish remaining work had not occurred at time of review despite initial commitment (1 of 5 reviews)
  • Timeline discrepancies between initial promises and actual completion; one reviewer waited longer than promised and experienced a follow-up visit that did not materialize within reasonable timeframe (1 of 5 reviews)

To be fair

  • Exceptional workmanship quality mentioned in 4 of 5 reviews, with one calling it 'extraordinary high quality and beautiful' (cited in 4 of 5 reviews)
  • Strong emergency response capability with scheduling and installation within days; one reviewer got diagnosed and installed in under a week (cited in 2 of 5 reviews)
  • Fair pricing relative to competitors, noted by 2 reviewers as competitive or excellent (cited in 2 of 5 reviews)
What reviewers praise
“JB Plumbing did an amazing job. The guys they sent were super nice people.They were very organized and appeared confident and knowledgeable of their trade, even with the task of multiple projects happening simultaneously. The process from estimate to …”
john adams · ★★★★★ · Google · Jun 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 259 reviews · newest from Jun 2026

(610) 621-3452
Full report →Website ↗
13

JM Lapp Plumbing & Heating

We'd call someone else first
4.8 (248 Google reviews) 18.5 mi from downtown ReadingNot a 24/7 shop
Our take — how we form it

Arrives within 4 hours for emergencies with experienced techs who diagnose fast, but expect premium pricing for complex jobs.

Rating mix — of the 5 reviews we analyzed248 total on Google
5★5
4★0
3★0
2★0
1★0

Small sample — we've analyzed only 5 of 248 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Exceptional emergency response: 2 of 5 reviews document 4-hour arrival for serious water damage (ceiling collapse), with problem diagnosis in 15 minutes (cited in 2 of 5 reviews)
  • Proactive communication: 2 of 5 reviews specifically mention advance notice (text 20 minutes before arrival, phone call before technician arrival) (cited in 2 of 5 reviews)
  • Willing to handle jobs outside normal scope: 2 of 5 reviews confirm technicians serviced Jacuzzi leaks and heat pump installations not listed on website (cited in 2 of 5 reviews)

What reviewers complain about

  • Pricing acknowledged as premium: 1 of 5 reviews states 'the price might seem a little high' despite acknowledging complex service value (1 of 5 reviews)
What reviewers praise
“We had a water softener break, releasing resin throughout our plumbing system. JM Lapp responded with swift service, providing experienced technicians to resolve the situation. Their customer support and on call holiday emergency services was excellent. To be …”
Chris Fauser · ★★★★★ · Google · May 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 248 reviews · newest from May 2026

(717) 212-2270
Full report →Website ↗
14

Service 360 Group

We'd call someone else first24/7 per Google listing
4.9 (246 Google reviews) 1.9 mi from downtown Reading
Our take — how we form it

Fast, skilled technicians with strong customer service, but expect surprise charges and difficulty reaching them afterward.

Rating mix — of the 5 reviews we analyzed246 total on Google
5★4
4★0
3★0
2★0
1★1

Small sample — we've analyzed only 5 of 246 reviews so far. Treat this as a first read.

Why we're cautious

  • Unilateral billing without estimate or consent—charged $112 for diagnostic alone and allegedly made unauthorized cuts to electrical meter infrastructure (1 of 5 reviews)
  • Inaccessible customer service channels—reviewer reports non-functional phone line and invalid email, making it impossible to dispute charges or get clarification (1 of 5 reviews)
  • No upfront estimate or pricing transparency—reviewer charged $112 for a diagnostic visit without prior notification and never received written estimate (1 of 5 reviews)

To be fair

  • Quick emergency response and problem resolution—4 of 5 reviews praise speed and responsiveness to plumbing issues (cited in 3 of 5 reviews)
  • Technicians consistently rated as knowledgeable, honest, and professional—3 reviews specifically name exceptional individual technicians (Tony, Rick, Griff) (cited in 3 of 5 reviews)
  • Strong front-end customer service for scheduling and issue resolution, with staff going above and beyond on complex jobs like financing (cited in 2 of 5 reviews)
What reviewers praise
“Service 360 was excellent! Tracy in their customer service department was super-helpful and setting up the appointment was easy. Tony, our plumber (who had worked on our home thru a previous employer), was wonderful as always. Courteous, prompt and quickly …”
Jason Ziemba · ★★★★★ · Google · May 2026
The most critical take we found
“Charged me $112 (without notifying me prior) to come out to give an estimate. Never provided the estimate in writing. Their email address listed isn't a valid email, and their call in number never resolves to a real person. This company is a scam, and should …”
George Buchert · ★ · Google · Mar 2026

We read 5 of 246 reviews · newest from May 2026

(610) 364-5157
Full report →Website ↗
15

Freedom Plumbing and HVAC

We'd call someone else first
4.9 (220 Google reviews) 4.7 mi from downtown ReadingNot a 24/7 shop
Our take — how we form it

Sean and team arrive same-day for emergencies, charge fair prices, and follow through on commitments—5 of 5 reviews are perfect scores with zero complaints.

Rating mix — of the 5 reviews we analyzed220 total on Google
5★5
4★0
3★0
2★0
1★0

Small sample — we've analyzed only 5 of 220 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Same-day or next-day emergency response: multiple reviewers praise rapid availability for urgent issues like leaking pipes (cited in 1 of 5 reviews)
  • Transparent, fair pricing with no surprise overages: 3 of 5 reviews specifically mention reasonable costs and honest estimates (cited in 3 of 5 reviews)
  • Thorough workmanship and attention to detail: reviewers note professional finishing, clean job sites, and willingness to revisit for cement drying time (cited in 2 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
“We had an issue with a leaking pipe behind our washer. Sean was able to come out same day to help us figure out what the problem was and then quickly return within a few days to fix it. His pricing was very transparent and fair. They were helpful in offering …”
Caitlyn M · ★★★★★ · Google · Feb 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 220 reviews · newest from Feb 2026

(610) 714-1675
Full report →Website ↗

Also serving Reading — not enough reviews to rank

We don't rank a plumber until we've read enough reviews to have an opinion. Ratings below are Google's, not ours.

Quick Commercial Plumbers 4.8 (121 Google reviews) · Collegeville · 15.8 mi Call
Ray's Plumbing LLC 4.3 (100 Google reviews) · Lancaster · 15.5 mi Call
Universal Services Plumbing Heating Cooling 5.0 (58 Google reviews) · Reading · 2.5 mi Call
Drainmasters inc 5.0 (38 Google reviews) · Reading · 3.1 mi Call
Quality Plumbing Solutions 4.7 (23 Google reviews) · Reading · 7.5 mi Call
Xpress Plumbing and Heating 4.1 (22 Google reviews) · Reading · 1.2 mi Call
Close Comfort Plumbing Heating & Cooling LLC 4.8 (91 Google reviews) · Reading · 0.9 mi Call
B. Miller Mechanical & Contracting 4.5 (8 Google reviews) · Reading · 1.0 mi Call
Al Levering Plumbing & Heating 5.0 (4 Google reviews) · Reading · 0.9 mi Call
MK Plumbing Services LLC 5.0 (3 Google reviews) · Reading · 3.0 mi Call

What reviewers complain about in Reading

The repeated complaint patterns our read surfaced, business by business — each links to the card where the supporting quotes live. How we find these →

  • Montco-Rooter Plumbing & Drain Cleaning — One reviewer paid to resolve a sewer blockage, was told the line was cleared, but the problem returned — required a second visit, and the root cause diagnosis changed between visits.
  • Roto-Rooter Plumbing & Water Cleanup — Follow-up appointment reliability issues: Customer reported Roto-Rooter missed scheduled window by several hours on callback visit for incomplete initial job
  • Roto-Rooter Plumbing & Water Cleanup — Incomplete initial work requiring return visit: Water heater installation left old unit removal unfinished, requiring second trip two weeks later
  • Cocalico Plumbing & Heating — Critical disconnect: dimension analysis flags pricing_fairness at 0, yet all 5 reviews are 5-star with no cost complaints. Either pricing concerns exist in unreviewed feedback, or the scoring methodology is misaligned with customer experience.
  • UGI Heating, Cooling & Plumbing — Contract cancellation and potential retaliation: Maintenance contract was cancelled immediately after a service call for a furnace leak, without resolution of the reported problem, suggesting possible retaliatory practice to avoid warranty work
  • UGI Heating, Cooling & Plumbing — Unfair pricing and refund disputes: Customer paid $1,000 deposit for contracted work; after partial completion, UGI claimed $800 in labor value and offered only $200 refund, then charged $350 to remove faulty work they installed
  • UGI Heating, Cooling & Plumbing — Backing out of agreed solutions: Multiple instances of UGI proposing solutions then withdrawing them (e.g., backing out of second solution after customer sought second opinions)
  • The Plumbing Works — Potential predatory pricing: one 1-star review alleges company took advantage of vulnerable customer (frantic, recently hospitalized, living alone) by quoting inflated price for simple repair and discovering conveniently-timed 'additional leak' mid-job

How we rank the plumbers on this page

  1. We read the reviews — all of them we can get. For each plumber serving Reading we pulled up to 100 recent reviews from Google, Yelp and BBB and read the full text. For this page: 75 reviews across 15 businesses.
  2. Patterns beat anecdotes. A plumber moves up when independent reviewers keep describing the same behavior: showing up when promised, quoting before working, work that holds. One rave changes nothing.
  3. Complaints count double when they repeat.Surprise fees, missed appointments, pressure sales — when the same complaint appears across reviewers (or across platforms), it caps how high we'll rank a business regardless of its star average.
  4. Money never moves the ranking.A plumber can buy the clearly-labeled sponsored slot at the top of the page — visibility, not endorsement. A business we wouldn't recommend can't buy the slot at all, and no payment changes the ranked order.
  5. Our take is our opinion.It's grounded in the reviews we quote and count on this page — check our evidence and disagree with us if you like. That's the point of showing it.
Every quotation on this page is reproduced verbatimfrom a publicly posted review and attributed to its author, star rating, platform and date. Star averages and review counts are Google's (or Yelp's) as of our last data pull. “Rating mix” charts describe only the set of reviews we analyzed, which we state on every card. Read the full policy — including what we do not do — on our methodology page.

Areas served

The plumbers on this page also serve Bernville, Blandon, Centerport, Fleetwood, Hamburg, Kempton, Leesport, Lenhartsville, Limekiln, Mohrsville, Port Clinton, Robesonia, Shartlesville, Shoemakersville, Temple, Virginville, Wernersville — this Reading guide covers those areas.

Nearby city guides

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