Drainmen plumbing inc
Plumber · Collegeville, PA · Open 24 hours per Google listing
Our verdict
4.9★ across 366 reviews; same-day dispatch confirmed in 2 of 5 analyzed reviews, weekend call-back honored by John off-schedule, water heater saved from unnecessary replacement, sewer lateral done in one day.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Same-day dispatch confirmed in 2 of 5 reviews — crew arrived before the quoted window on a Jan 2 emergency
2 cited reviews
“Discovered a leak early afternoon of January 2. Called right away and the crew showed up before the time frame I was given. Once again courtesy, professional and problem solved within a matter of minutes. This was a call back and they honored it.”
“They came out and diagnosed the problem and had it repaired, saved us from having to put in a new hot water heater and followed through until the end. We appreciate that John came out even though he wasn't on weekend call.”
Diagnosed water heater issue and avoided unnecessary full replacement — gave detailed cost guidance on DIY follow-up steps
2 cited reviews
“They came out and diagnosed the problem and had it repaired, saved us from having to put in a new hot water heater and followed through until the end. We appreciate that John came out even though he wasn't on weekend call.”
“Called and John came out the next day to replace the dip tube and anode on my hot water heater. Very happy with the work done and the additional advice John gave me on replacing the heater elements (did it myself the next day with no issues), the limitations of the basement sump pump, and information on what various things cost.”
Sewer lateral repair completed in a single day including yard restoration — township complication resolved on-site
1 cited review
“Mr. Mike Ammouri is awesome! He is a man of his word, he came and completed the repair on our sewer lateral line in one day. There was a complication with the project due to the township error. Mike resolved the issue and we are pleased with his work. Great job Mike and we appreciate your timely response.”
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Virtual assistant caused friction before a human could be reached — 1 reviewer described it as a 'terrible experience'
“They came out and diagnosed the problem and had it repaired, saved us from having to put in a new hot water heater and followed through until the end. We appreciate that John came out even though he wasn't on weekend call.”
Keep it in proportion: these concerns are cited in 1 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Positive
“Discovered a leak early afternoon of January 2. Called right away and the crew showed up before the time frame I was given. Once again courtesy, professional and problem solved within a matter of minutes. This was a call back and they honored it.”
“After a terrible experience with their virtual assistant, I spoke to someone last night and they apologized for the issues with the VA. They were very apologetic so I called them today after a ridiculously high quote from someone else. They came out and diagnosed the problem and had it repaired, saved us from having to put in a new hot water heater and followed through until the end. We appreciate that John came …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 366 reviews so far. Treat this as a first read.
Newest review in our sample: Jan 2026.
Should you hire Drainmen plumbing inc?
Best for
- Emergency and same-day calls
Hire if
- You need a plumber who actually shows up when scheduled
- You need fast same-day or after-hours response
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need detailed walkthroughs and written estimates before work starts
Advice derived from the review analysis above — how we decide.
Own Drainmen plumbing inc?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
Find plumbers near you
Drainmen plumbing incisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Pottstown · Bechtelsville · Phoenixville · Suplee