Cassidy Plumbing & Heating Inc
Plumber · Harrison, NY · Open 24 hours per Google listing
Our verdict
All five reviewers gave 5 stars and specifically praised Joe's technical expertise and transparent pricing—responds same-day with detailed explanations before work begins.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #5 of 15 plumbers we've reviewed in Chappaqua, NY · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Expert diagnosis and explanation: 3 of 5 reviewers mention Joe's ability to clearly explain what needs fixing and why, even for complex systems
1 cited review
“replace the ancient pipes in my basement and to modernize them to properly vented PVCs”
Cited in 3 of the 5 reviews we analyzed — 2 cited reviews not excerpted here.
Transparent, flat-rate pricing model: 2 reviewers specifically praised set pricing that includes parts and labor with no surprise costs
Cited in 2 of the 5 reviews we analyzed.
Punctual arrival and polite service: 2 reviewers explicitly noted on-time arrival and friendly demeanor during visits
1 cited review
“Joey was right on time, polite, he did a great job re-seating my toilet”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Thorough workmanship: 3 reviewers highlighted quality repairs including complex jobs (P-trap fitting, air purging, PVC modernization) completed correctly on first attempt
1 cited review
“replace the ancient pipes in my basement and to modernize them to properly vented PVCs”
Cited in 3 of the 5 reviews we analyzed — 2 cited reviews not excerpted here.
Proactive follow-up: 1 reviewer noted the team coordinated with third-party partners to fix ground preparation issues after initial work
1 cited review
“The communication was excellent from start to finish and the team was very knowledgeable”
What reviewers report — the concerns
We looked for patterns of complaints in the 5reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Positive
“Team came out to repair a cracked sewer pipe. The communication was excellent from start to finish and the team was very knowledgeable. We noticed some uneven ground and debris left after the project was re-covered with dirt but they quickly coordinated with their third party partner to have them come back and fix this. Everything ended up looking great! Would definitely use them again.”
“Very happy w the service Joe provided. He came to check out our job, gave us all the options he could provide, and serviced only the part we agreed to. I was very pleased with the breakdown of the estimate. He fit a P trap to a new vanity that was a different height than the old configuration. We absolutely could not do it ourselves; Joe did it in less than 30 minutes. I would recommend this service.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 352 reviews so far. Treat this as a first read.
Newest review in our sample: Mar 2026.
Should you hire Cassidy Plumbing & Heating Inc?
Best for
- Emergency and same-day calls
- Budget-conscious homeowners
- Complex installs and remodels
- Whole-house repiping
- Emergency and burst pipe repair
Hire if
- You need a plumber who actually shows up when scheduled
- You need high-quality work that holds up over time
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need detailed walkthroughs and written estimates before work starts
Advice derived from the review analysis above — how we decide.
Own Cassidy Plumbing & Heating Inc?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.