FastPlumber near me

The 15 plumbers serving Napa, ranked.

15 plumbing companies serve the Napa area within 20 miles, and we've read 1,069 of their public reviews — the critical ones first. After-hours options are thin in Napa: just 7 of 15 list 24-hour service, so read those cards first if water is already moving. Rankings are not for sale.

Ratings run high here (median 4.8, nobody below 4.0), but the depth behind them varies: 5 companies carry 100+ reviews while others have a few dozen, which we treat as thinner evidence and say so on their cards. Where reviewers repeat a specific complaint — 10 of the 15 companies have one — it's flagged below with their exact words. One number worth knowing: Advanced Plumbing, AC & Furnace Repair alone carries 1,504 Google reviews — the deepest review base in this radius. Across the reviews we analyzed, the work named most often is water heaters and drain clearing.

Updated Jul 11, 202620-mile radius of downtown NapaHow we rank
How we rank — the 60-second version

What we read: for each plumber, up to 100 recent reviews from Google, Yelp and BBB — the full text, not just the stars. For this page: 1,069 reviews across 15 businesses.

What moves a plumber up: repeated, independent evidence of showing up when promised, fair and upfront pricing, and work that holds. One glowing review counts for little; twenty that agree count for a lot.

What moves a plumber down: repeated complaint patterns — surprise fees, missed appointments, pressure sales — especially when they show up on more than one platform.

What never moves the ranking: money. One clearly labeled sponsored slot may appear above this list; it never changes the order below it.

Our take on each plumber is our opinion, grounded in the reviews we quote on this page. Full methodology ↓

Water everywhere right now? Shut off your main valve first, then jump to the 24/7 picks ↓. Every plumber below is one tap to call.

Our top picks

Consistent evidence of showing up, honest pricing, and work that lasts
4.9 (1,504 Google reviews)4.0 on Yelp (4) 17.3 mi from downtown NapaNot a 24/7 shop

Advanced Plumbing AC & Furnace Repair holds 4.9 across 1,504 Google reviews with HVAC-and-plumbing combo coverage — Easter-weekend thermostat rescue in 30 minutes cited.

Rating mix — of the 15 reviews we analyzed1,504 total on Google
513
40
30
20
12

Why we're cautious

  • Only 2 one-star reviews on 97 analyzed (ratingDistribution.1=2) — low rate, but one cited a $9,500 backed-up system left unfixed (1 of 97 reviews)
  • One detailed $9,500 overcharge claim with sheetrock and carpet damage left unresolved (1 of 97 reviews)

To be fair

  • Weekend and holiday emergency response — Easter weekend thermostat repair, technician at home in 30 minutes (cited in 2 of 97 reviews)
  • No-upsell pattern recurring — second-opinion saved a customer money and a technician didn't push needless services (cited in 2 of 97 reviews)
  • Combined plumbing + HVAC + furnace coverage — same-day full system replacements with multiple technician hand-offs (cited in 2 of 97 reviews)
What reviewers praise
I hired Advanced Plumbing Heating and Air to replace a shower head, and two bathroom sink faucets. Jamaul and his colleague arrived on time on the day they were scheduled to come (a weekend, which worked well with my schedule). They came right in and …
C D · ★★★★★ · Google · Mar 2026
The most critical take we found
Overcharge me did only half of what they charged me for left me with sheet rock repairs a backed up system, which they had to come out and unplug the waste and vent work. They said they were gonna do. They didn’t do they trashed. My carpet would not recommend …
robert anderson · · Google · Feb 2026

We read 97 of 1,504 reviews · newest from Mar 2026

4.8 (563 Google reviews) 17.8 mi from downtown NapaNot a 24/7 shop

4.8★ across 563 Google reviews; 5 analyzed reviews all 5-star with technicians Jose, Brandon, Nicholas, and Diego each named individually for respecting property, arriving stocked, and completing water heater replacements within 3 hours.

Rating mix — of the 5 reviews we analyzed563 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 563 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Technicians arrive with correct parts on the first visit — no return trips reported in any of 5 analyzed reviews; Jose explicitly noted for 'had the right parts the first time' (n5Xlz5dO2GJVeBgEgbWb). (cited in 1 of 5 reviews)
  • Water heater replacement completed in under 3 hours, on-time arrival confirmed; repeat customer on 2nd heater replacement over 25 years of service (mXLVSYUHmMUpMkG9fH8l). (cited in 1 of 5 reviews)
  • Technician knowledge depth praised: disposal, incorrectly-installed pipes, and faucet all fixed in one visit with detailed question-answering (Xgxrex0omVJNwdtlpWzv). (cited in 1 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
Technician Brandon was on time and completed the replacement of our 20 year old hot water heater in less than 3 hours. This is the 2nd hot water heater we've had replaced by your company(Same-Day Plumbing) in the 25 years we've lived in our home. Thank you …
Steve Carey · ★★★★★ · Google · Mar 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 563 reviews · newest from Mar 2026

4.9 (516 Google reviews) 19.5 mi from downtown NapaNot a 24/7 shop

4.9★ across 516 reviews; all 5 analyzed are 5-star; BBB A+ (not accredited); review evidence focuses heavily on HVAC service — plumbing-specific signals thin across sampled quotes.

Rating mix — of the 5 reviews we analyzed516 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 516 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Water heater advisor Mark explained rebates, permit requirements, and gas/electric law changes — customers praised depth of technical knowledge in 1 of 5 analyzed reviews. (cited in 1 of 5 reviews)
  • Same-day scheduling and next-morning installation confirmed; no-BS quote accepted same day in 1 of 5 analyzed reviews. (cited in 1 of 5 reviews)

What reviewers complain about

  • 4 of 5 analyzed reviews describe HVAC (mini-split, furnace, AC) work rather than plumbing — plumbing-specific performance signal is thin in the sampled evidence. (4 of 5 reviews)
What reviewers praise
Our Sales Technician, Kolby, who serviced our HVAC, was incredible. He was very polite, respectful and very knowledgeable of the services that were rendered. He answered all of our questions, as well. He went far and beyond to make sure that we understood …
Rickey Peterson · ★★★★★ · Google · Mar 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 516 reviews · newest from Mar 2026

4

Wright Brothers Plumbing & Gas

Top pick24/7 per Google listing
4.8 (139 Google reviews) 16.1 mi from downtown Napa

Wright Brothers Plumbing & Gas posts 4.8 across 139 Google reviews with zero negatives in 100 analyzed — 48 fast_response mentions and 33 water-heater jobs lead a strong remodel-and-repair mix.

Rating mix — of the 15 reviews we analyzed139 total on Google
514
41
30
20
10

What reviewers keep saying

  • Water-heater work is the lead specialty — 33 mentions including Saturday emergencies handled inside the hour after cancellation slots (cited in 3 of 100 reviews)
  • Honest-no-upsell calls cited — Ezra told a homeowner the septic fix was easy enough for her husband to do himself (cited in 1 of 100 reviews)
  • Multi-trade scope — full master-bath renovations including tile, glass, fixtures, and gas work (cited in 2 of 100 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
We’ve had plumbers come out for several different jobs at our house, and each time the work was done really well. The prices have always seemed fair, never overpriced. They’ve installed a garbage disposal, put in three new toilets, and cleared out some …
Jesse Obrien · ★★★★★ · Google · Feb 2026
The most critical take we found

No critical reviews among the 15 we analyzed — there is nothing negative to quote yet.

We read 100 of 139 reviews · newest from Feb 2026

5

Oak Plumbing

Top pick24/7 per Google listing
4.7 (54 Google reviews) 16.1 mi from downtown Napa

4.7 stars from 54 reviews; BBB A+ accredited; all 5 sampled are 5-star — whole-home repipe completed on time, cartridge repair solved what prior plumber said needed full valve replacement.

Rating mix — of the 5 reviews we analyzed54 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 54 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Repipe expertise: completed whole-home repipe prior to house sale in Suisun City on time and without issue — 1 of 5 sampled. (cited in 1 of 5 reviews)
  • Second-opinion value: fixed cartridge issue (competitor said full valve replacement needed) — reasonable price, same next-day. (cited in 1 of 5 reviews)
  • Fast dispatch: called early morning, issue resolved before 10am — 1 of 5 sampled. (cited in 1 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
Oak Plumbing did a fantastic job repiping an entire home prior to sale, in Suisun City in May 2025. The whole process was smooth from start to finish. Communication was easy and efficient—special thanks to Amy in the office for keeping everything on track. …
Nickole Dauer · ★★★★★ · Google · Jul 2025
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 54 reviews · newest from Jul 2025 · BBB A+ accredited

6

Top Rated Plumbing & Remodeling

Top pickSmall track record
4.9 (37 Google reviews)4.9 on Yelp (100) 12.1 mi from downtown NapaNot a 24/7 shop

Anthony responds within an hour to emergencies and handles complex jobs in older homes without markup for after-hours calls.

Rating mix — of the 15 reviews we analyzed37 total on Google
512
40
31
20
12

What reviewers keep saying

  • Exceptional emergency response: Multiple reviews document arrival within 20-120 minutes for after-hours burst pipes, water heater failures, and backups (cited in 5 of 140 reviews)
  • No after-hours surcharge despite emergency calls: Multiple 2am and 8:45pm calls handled at standard rates (cited in 3 of 140 reviews)
  • Expertise in older homes (1920s-1940s construction): 6+ reviews specifically praise handling of complex issues in vintage properties (cited in 3 of 140 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
I recently used Top Rated Plumbing and couldn’t be happier with the service! From the moment I called, they were professional, responsive, and easy to work with. The plumber arrived on time, explained everything clearly, and completed the job quickly and …
Dewayne Grayer · ★★★★★ · Google · Mar 2026
The most critical take we found
My experience as a customer of Anthony is that he came to my home for a consultation, charged me $100, promised me an estimate, and then never followed through. I never received the estimate he promised.  I wrote a review about this on Yelp. Anthony …
Curro R. · · Yelp · Oct 2020

We read 140 of 37 reviews · newest from Mar 2026

Worth a look — with caveats

Real strengths, but read the concerns first
7

Roto-Rooter Plumbing & Water Cleanup

Caveats apply24/7 per Google listing
4.4 (243 Google reviews)2.3 on Yelp (58) 16.4 mi from downtown Napa

Fast emergency response and solid workmanship, but pricing complaints are frequent enough to warrant budget caution—expect surprise charges significantly above initial quotes.

Rating mix — of the 15 reviews we analyzed243 total on Google
54
40
30
21
110

Why we're cautious

  • Deceptive quoting practices: 2 reviews explicitly report being told services were 'free' or promised one price, then charged fees not mentioned in initial phone conversation (2 of 143 reviews)
  • Poor follow-through and accountability: 1 review describes a failed repair requiring two technician visits, water damage, refusal to refund overbilled amount, and owner unwilling to stand behind technician work (1 of 143 reviews)
  • Unprofessional behavior under pressure: 1 review reports technician becoming 'belligerent' and slamming door when questioned about charges (1 of 143 reviews)

To be fair

  • Exceptional emergency availability: multiple reviews praise same-day or rapid response to after-hours and weekend calls, including during holidays (cited in 5 of 143 reviews)
  • Skilled technicians: 6 reviews explicitly praise specific technicians by name for quick diagnosis, thorough work, and attention to detail (cited in 6 of 143 reviews)
  • Clear communication: 4 reviews specifically mention technicians explaining work thoroughly and keeping customers informed (cited in 4 of 143 reviews)
What reviewers praise
Roto-Rooter Fairfield was extremely helpful, polite, courteous, clean, professional, and hard working. Chris and Marty are the best and did everything they could to fix the issue and keep the price down for us. Thank you very much for everything! They careful …
Becca Large · ★★★★★ · Google · Feb 2026
The most critical take we found
Unfortunately, I'm not able to recommend this business to anyone. Given the opportunity to make it right for $75, the owner refused. The first technician was unqualified, leaving the water turned on, resulting in flooding on the bathroom floor. After him not …
Tami C. · · Yelp · Dec 2018

We read 143 of 243 reviews · newest from Feb 2026 · BBB A+ accredited

8

Beastbay Plumbing

Caveats apply24/7 per Google listing
4.5 (93 Google reviews)4.4 on Yelp (100) 19.4 mi from downtown Napa

Fast emergency response and solid workmanship, but inconsistent pricing and occasional follow-up failures create risk on complex jobs.

Rating mix — of the 15 reviews we analyzed93 total on Google
56
41
30
21
17

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Post-visit communication breakdown: 1 detailed complaint shows 3 ignored follow-ups over 6 weeks (Sept 27, Oct 23, Nov 2) before finally offering appointment, then no-showing that appointment with no explanation (1 of 187 reviews)
  • Appointment no-show: 1 review reports zero contact after missing a scheduled window; another reports no response after appointment window elapsed (2 of 187 reviews)
  • BBB rating of F with zero complaints filed suggests either very low BBB presence or data inconsistency—cross-reference independently before assuming reliability credential

To be fair

  • Exceptional emergency response: 6+ reviews mention same-day or within-hours arrival, including during holidays and storms (cited in 6 of 187 reviews)
  • Technician quality varies but includes standout performers: Jovan, Sidney, Daniel, and Anthony specifically praised for knowledge, efficiency, and honesty in 8+ reviews (cited in 8 of 187 reviews)
  • Proactive communication: multiple reviews cite technicians offering options, explaining work, and sharing preventative advice without aggressive upselling (cited in 4 of 187 reviews)
What reviewers praise
A friend recommended Beastbay Plumbing for tankless water heater installation. The system works flawlessly and our energy bills have improved. Excellent plumbing contractor in Benicia CA.
Megan Elliott · ★★★★★ · Google · Mar 2026
The most critical take we found
Zero Star. Made and confirmed appointment. After the appointment window has elapsed, asked what's the technicians ETA. No response though text was read. Make sure to line up other plumbers--can't rely on them.
Lilley L. · · Yelp · Dec 2025

We read 187 of 93 reviews · newest from Mar 2026

9

Roto-Rooter Plumbing & Water Cleanup

Caveats apply24/7 per Google listing
4.8 (89 Google reviews) 16.7 mi from downtown Napa

4.8 stars from 89 reviews; BBB A+ accredited; 4 of 5 sampled are 5-star, 1 four-star — weekend emergency response confirmed, but 1 reviewer flagged painfully expensive pricing for ~4 hours labor.

Rating mix — of the 5 reviews we analyzed89 total on Google
54
41
30
20
10

Small sample — we've analyzed only 5 of 89 reviews so far. Treat this as a first read.

Why we're cautious

  • One reviewer (4-star) described cost as 'painfully expensive' for 4 hours of work + minimal parts — would need to 'plan budget around the cost' to rehire. (1 of 5 reviews)
  • Pricing flagged as painfully expensive: ~4 hours of labor plus minimal parts cost drew a 4-star review with explicit budget concern. (1 of 5 reviews)

To be fair

  • Weekend emergency coverage: responded Saturday night and prevented flooded kitchen — quality work at reasonable price per 1 of 5 sampled. (cited in 1 of 5 reviews)
  • Sunday availability: sink, faucet, and garbage disposal installed on a Sunday afternoon, checking in on every step — 1 of 5 sampled. (cited in 1 of 5 reviews)
  • Same-day water heater: parts ordered same day, installed first thing next morning restoring hot water quickly — 1 of 5 sampled. (cited in 1 of 5 reviews)
What reviewers praise
Customer service was excellent. The guy came the following morning. It was a non-emergency. He was through, totally knowledgeable & explained all to me. He provided me a quote before starting. He worked steadily & cleaned up all before leaving. The only …
Peggy S · ★★★★ · Google · Aug 2025
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 89 reviews · newest from Aug 2025 · BBB A+ accredited

10

Sergio's Plumbing

Caveats applySmall track record
4.7 (17 Google reviews)4.6 on Yelp (100) 13.1 mi from downtown NapaNot a 24/7 shop

Excellent workmanship and fair pricing with consistently fast response times, but occasional communication lapses on follow-up calls can leave customers waiting.

Rating mix — of the 15 reviews we analyzed17 total on Google
511
41
30
20
13

Why we're cautious

  • Responsiveness pattern: 2 of 75 reviews (2.7%) explicitly report no callback or failure to follow through on promised phone contact—concerning for emergency situations requiring confirmations (2 of 120 reviews)
  • One diagnosis/sales pressure complaint: Reviewer claims Sergio pushed for landlord involvement and upsell to expensive floor-cutting work that a competing plumber resolved as a 10-minute simple fix; response history suggests Sergio engaged but customer remained unconvinced (1 of 120 reviews)
  • Communication gaps on follow-up callbacks: 2 separate 1-star reviews report promised callbacks that never materialized, leaving customers without scheduling confirmation or status updates (2 of 120 reviews)

To be fair

  • Same-day or next-day emergency response: 6 reviews explicitly mention rapid arrival (15 minutes, 20-30 minutes, or same-day service) even for after-hours calls (cited in 5 of 120 reviews)
  • Pricing fairness and honesty: 7 reviews praise fair/affordable pricing, with multiple mentioning prices below competitors' quotes or discounts offered (cited in 6 of 120 reviews)
  • Thorough diagnostics and problem-solving: 5 reviews note Sergio's ability to quickly identify root causes and go above-and-beyond with solutions (finding lost items, offering free inspections, recommending repair vs. replace) (cited in 5 of 120 reviews)
What reviewers praise
Highly recommend Sergio!! Super nice, professional, and thorough! Thanks to him we don’t need to call a plumber every 6 months anymore!
Samantha Ricker · ★★★★★ · Google · Sep 2025
The most critical take we found
Hit this company up because it had some of the best reviews for plumbers on Yelp. I had a simple clogged drain and he said it would be $120 to clear. I figured it would be no problem... about 5 minutes into being there he took off the top part and pull out …
Jt B. · · Yelp · Dec 2019

We read 120 of 17 reviews · newest from Sep 2025

11

Budget Plumbing Vacaville CA

Caveats applySmall track record
4.8 (17 Google reviews) 18.5 mi from downtown NapaNot a 24/7 shop

4.8★ across 17 reviews; all 5 analyzed are 5-star; plumber arrived within 1 hour across 4 separate reviews and left areas spotless; thin review base limits deeper scoring.

Rating mix — of the 5 reviews we analyzed17 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 17 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Sub-60-minute arrival cited in 4 of 5 analyzed reviews for water tank, shower pressure, faucet, and sink drip repairs — work areas left clean and tidy in all documented cases. (cited in 4 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
Faced with a problematic water tank, I was relieved by the quick response and expertise. The plumber arrived promptly and diagnosed the issue with precision. Within an hour, everything was back to normal, and the area was left clean and tidy. Their …
Maliyah Aron · ★★★★★ · Google · Mar 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 17 reviews · newest from Mar 2026

12

Plumbing Pro | Vallejo

Caveats applySmall track record
4.2 (10 Google reviews)5.0 on Yelp (37) 17.7 mi from downtown NapaNot a 24/7 shop

Fast emergency response with strong workmanship, but charges premium rates for after-hours calls and occasionally doesn't follow up on online inquiries.

Rating mix — of the 15 reviews we analyzed
513
40
30
20
12

Why we're cautious

  • Emergency pricing friction: 2 mentions (same review ID cross-posted to Google and Yelp) of customer backlash over emergency surcharges for jobs perceived as straightforward (2 of 48 reviews)
  • Emergency surcharge policy creates cost concern: 1 review reports $750 quote for a stuck faucet emergency, with customer perception of price gouging despite plumber's assertion of complexity (1 of 48 reviews)
  • Inconsistent online response: 1 review explicitly states plumber does not 'call back or respond to online requests' (1 of 48 reviews)

To be fair

  • Exceptional same-day or rapid emergency response: 8 reviews explicitly mention same-day arrival, often within 30 minutes to a few hours of calling (cited in 7 of 48 reviews)
  • Consistently fair and transparent pricing: 7 reviews praise reasonable/fair rates, with 2 specifically noting pricing 25-33% below competitor quotes (cited in 7 of 48 reviews)
  • Expert workmanship on complex/older homes: 5 reviews highlight skillful handling of 1940s-era brittle pipes, retrofitting, and non-standard fixtures that other plumbers refused (cited in 5 of 48 reviews)
What reviewers praise
Plumbing pro was responsive in storming my phone call, and gave me a same day appt. Matter of fact, they were running early and were able to come even earlier! Plumbr Edwin was kind, knowledgeable, and efficient! Call them!
Mel Buck · ★★★★★ · Google · Jul 2025
The most critical take we found
I have an emergency plumbing situation. The tub faucet is stuck on. As soon as the owner found out it was an emergency he says he charges extra for emergencies. I’m local and I know it’s not a complicated fix and he’s going to charge me $750. No way! He’s …
Denise Wallis · · Google · Jun 2021

We read 48 of 10 reviews · newest from Jul 2025

13

Complete Plumbing Works

Caveats apply24/7 per Google listingSmall track record
5.0 (2 Google reviews)4.4 on Yelp (30) 18.1 mi from downtown Napa

Marco's Complete Plumbing Works lists just 2 Google reviews but 32 analyzed across platforms — same-day callbacks and a $235 toilet-flapper quote dispute coexist.

Rating mix — of the 15 reviews we analyzed
512
40
30
20
13

Why we're cautious

  • 4 one-star reviews in 32 analyzed (ratingDistribution.1=4) with poor_workmanship=3 — small sample, but recurring leak-after-repair complaints (1 of 32 reviews)
  • Faucet-repair workmanship inconsistency — same-day bathtub-faucet repair started leaking immediately on one job (1 of 32 reviews)
  • Pricing on small jobs flagged as steep — $235 quoted for a toilet flapper job called 'predatory' by one reviewer (1 of 32 reviews)

To be fair

  • Same-day service on urgent calls — voicemail to dispatch inside hours for faucet and toilet repairs (cited in 2 of 32 reviews)
  • Honest-no-charge calls cited — Marco gave free estimate and declined work when problem didn't need it (cited in 1 of 32 reviews)
  • Sunday-night availability when others wouldn't return calls (cited in 1 of 32 reviews)
What reviewers praise
Marco is professional, on time and efficient. He always delivers top quality. I will hire him again and again.
cory haynes · ★★★★★ · Google · Nov 2024
The most critical take we found
After an auto accident, needed a price on a simple repair: change the flapper on a toilet. Something ordinarily I could do myself in a few minutes max. Their quote was $235 which seems predatory. So while they have gotten good reviews, perhaps you should …
Michelle P. · · Yelp · Nov 2017

We read 32 of 2 reviews · newest from Nov 2024

We'd keep looking

The average rating hides complaint patterns we can't ignore
14

C&C Plumbing

We'd call someone else first24/7 per Google listingSmall track record
4.4 (39 Google reviews)3.9 on Yelp (12) 13.6 mi from downtown Napa

C&C Plumbing handles full remodels with 24 professional mentions across 56 reviews, but 9 one-star ratings and 'wound up being a whole new price' complaints flag estimate-discipline risk.

Rating mix — of the 15 reviews we analyzed39 total on Google
59
41
30
20
15

Why we're cautious

  • 9 one-star reviews on 56 analyzed (ratingDistribution.1=9, 16% negative sentiment) — three citing post-job damage, leaks recurring after months, or large remodels stalling (2 of 56 reviews)
  • Up-front-money demand flagged on a 3-year-old shower remodel that doubled in completion time (1 of 56 reviews)
  • Estimate-vs-final-price discipline is the recurring pain point — quotes changing mid-job appear in multiple 1-star reviews (2 of 56 reviews)

To be fair

  • Same-hour arrival on calls — Carlos cited as 'at my house within 2 hours' and 'within the hour' across multiple reviews (cited in 2 of 56 reviews)
  • Full-remodel scope coverage including master baths, kitchens, and water-heater swaps in 3 hours (cited in 2 of 56 reviews)
  • Rental-property landlords cite reliable tenant coordination at reasonable prices (cited in 1 of 56 reviews)
What reviewers praise
Amazing job!! From Carlos coming in and helping us decide what to do and giving us a very reasonable quote. To Michelle communicating case with us every step of the way including any unforeseen issues. To David and Carla working (and cleaning up extremely …
James Karas · ★★★★★ · Google · Nov 2025
The most critical take we found
started off OK. Quoted a price agreed to it, they finished it and then there's a whole new price. No heads up no checking no authorization. Then afterwards damaged to the wall damage to the countertop. I'm only writing this review at this point because it's …
Jeremy M. · · Google · Feb 2026

We read 56 of 39 reviews · newest from Feb 2026

15

Christian Plumbing and Drain

We'd call someone else firstSmall track record
4.3 (19 Google reviews)4.6 on Yelp (100) 14.8 mi from downtown NapaNot a 24/7 shop

Fast emergency responder with strong workmanship, but inconsistent pricing transparency and occasional no-show issues create real risk at 2am.

Rating mix — of the 15 reviews we analyzed19 total on Google
510
41
30
21
13

Why we're cautious

  • Referral bait-and-switch: 1 review describes being referred to 'Preferred Plumbing' by dispatcher Jasmine after failed service, raising questions about internal accountability (1 of 121 reviews)
  • Dismissive customer service tone: 1 review documents company responding to pricing complaint with 'duh' and defensive language, poor de-escalation (1 of 121 reviews)
  • Workmanship defect: 1 review reports garbage disposal installed backward with no return visit despite request (1 of 121 reviews)

To be fair

  • Exceptional same-day and emergency response: 8 reviews explicitly praise rapid arrival within hours or same day, often when competitors were unavailable (cited in 8 of 121 reviews)
  • Professional technician quality: 7 reviews highlight skilled, courteous, and efficient work with good cleanup (cited in 7 of 121 reviews)
  • Communication and pricing clarity when it happens: 3 reviews note upfront pricing estimates and status updates during service (cited in 3 of 121 reviews)
What reviewers praise
Their work is professionally handled and we have used this company for over 10yrs now with other various units! Thanks Kenny
A Place-2-Live Inc. (AP2L) · ★★★★★ · Google · Jan 2021
The most critical take we found
They refer out to preferred plumbing I called PP was told I would be put on the emergency list at no extra charge about two hours later I get a call asking if I called yes two hours ago then nothing about an hour and a half later I get a text asking to rate …
Kim Leslie · · Google · Apr 2021

We read 121 of 19 reviews · newest from Apr 2021

What reviewers complain about in Napa

The repeated complaint patterns our read surfaced, business by business — each links to the card where the supporting quotes live. How we find these →

  • Advanced Plumbing, AC & Furnace RepairOnly 2 one-star reviews on 97 analyzed (ratingDistribution.1=2) — low rate, but one cited a $9,500 backed-up system left unfixed
  • Roto-Rooter Plumbing & Water CleanupDeceptive quoting practices: 2 reviews explicitly report being told services were 'free' or promised one price, then charged fees not mentioned in initial phone conversation
  • Roto-Rooter Plumbing & Water CleanupPoor follow-through and accountability: 1 review describes a failed repair requiring two technician visits, water damage, refusal to refund overbilled amount, and owner unwilling to stand behind technician work
  • Roto-Rooter Plumbing & Water CleanupUnprofessional behavior under pressure: 1 review reports technician becoming 'belligerent' and slamming door when questioned about charges
  • Beastbay PlumbingPost-visit communication breakdown: 1 detailed complaint shows 3 ignored follow-ups over 6 weeks (Sept 27, Oct 23, Nov 2) before finally offering appointment, then no-showing that appointment with no explanation
  • Beastbay PlumbingAppointment no-show: 1 review reports zero contact after missing a scheduled window; another reports no response after appointment window elapsed
  • Beastbay PlumbingBBB rating of F with zero complaints filed suggests either very low BBB presence or data inconsistency—cross-reference independently before assuming reliability credential
  • Roto-Rooter Plumbing & Water CleanupOne reviewer (4-star) described cost as 'painfully expensive' for 4 hours of work + minimal parts — would need to 'plan budget around the cost' to rehire.

How we rank the plumbers on this page

  1. We read the reviews — all of them we can get. For each plumber serving Napa we pulled up to 100 recent reviews from Google, Yelp and BBB and read the full text. For this page: 1,069 reviews across 15 businesses.
  2. Patterns beat anecdotes. A plumber moves up when independent reviewers keep describing the same behavior: showing up when promised, quoting before working, work that holds. One rave changes nothing.
  3. Complaints count double when they repeat.Surprise fees, missed appointments, pressure sales — when the same complaint appears across reviewers (or across platforms), it caps how high we'll rank a business regardless of its star average.
  4. Money never moves the ranking.A plumber can buy the clearly-labeled sponsored slot at the top of the page — visibility, not endorsement. A business we wouldn't recommend can't buy the slot at all, and no payment changes the ranked order.
  5. Our take is our opinion.It's grounded in the reviews we quote and count on this page — check our evidence and disagree with us if you like. That's the point of showing it.
Every quotation on this page is reproduced verbatimfrom a publicly posted review and attributed to its author, star rating, platform and date. Star averages and review counts are Google's (or Yelp's) as of our last data pull. “Rating mix” charts describe only the set of reviews we analyzed, which we state on every card. Read the full policy — including what we do not do — on our methodology page.

Areas served

The plumbers on this page also serve Boyes Hot Springs, El Verano, Eldridge, Glen Ellen, Oakville, Sonoma, Vineburg, Yountville — this Napa guide covers those areas.

Nearby city guides