Roto-Rooter Plumbing & Water Cleanup
Fast Response
Reviewers confirm quick response
Claims 24/7
Self-reported — not confirmed by reviews
Unknown
Fair Pricing ✓
1 concern
One reviewer (4 star) described cost as 'painfully expensive' for 4 hours of work + minimal parts — would need to 'plan budget around the cost' to rehire.
Trust Score: 0/100 · Based on 89 reviews
Our Verdict
#9 of 11 in Vacaville, CA
Hire if: You need high-quality work that holds up over time
Hire if: You need fast same-day or after-hours response
Caution if: You need rock-bottom prices with zero flexibility on the quote
Caution if: You need airtight scheduling and guaranteed arrival times
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 89 Reviews Tell Us
Emergency Response
Same-day water heater: parts ordered same day, installed first thing next morning restoring hot water quickly — 1 of 5 sampled.
What To Watch Out For
Pricing flagged as painfully expensive: ~4 hours of labor plus minimal parts cost drew a 4-star review with explicit budget concern.
One reviewer (4 star) described cost as 'painfully expensive' for 4 hours of work + minimal parts — would need to 'plan budget around the cost' to rehire.
Quality & Professionalism
Weekend emergency coverage: responded Saturday night and prevented flooded kitchen — quality work at reasonable price per 1 of 5 sampled.
Pricing
Weekend emergency coverage: responded Saturday night and prevented flooded kitchen — quality work at reasonable price per 1 of 5 sampled.
Pricing flagged as painfully expensive: ~4 hours of labor plus minimal parts cost drew a 4-star review with explicit budget concern.
Customer reviews
Reviews from Google, Yelp & more
Arrived in great time on a Saturday night. Saved us from a flooded kitchen. Quality, professional work at a reasonable price. We will be calling back to get some other needed plumbing work done. Our plumber was experienced and honest.
Very knowledgeable and friendly came the same day I requested a service. Unfortunately parts needed to be ordered but he was able to come early the next day after the parts were shipped and quickly restored functionality to my water heater.
Chris arrived early morning, got right to work. When finished, he tested faucets inside to be sure I was getting hot water. He left his workspace cleaner than he found it (THAT was over and beyond my expectation, and a delightful finish to the job!). I highly recommend him and Roto Rooter in Fairfield!
Customer service was excellent. The guy came the following morning. It was a non-emergency. He was through, totally knowledgeable & explained all to me. He provided me a quote before starting. He worked steadily & cleaned up all before leaving. The only reason I gave four stars is the cost. It was painfully expensive for approximately four hours of work plus travel time, very minimal parts. It was painfully expensive. If I need a plumber again. I would love to have ‘Jelani’ back. I would ask for him, but I would have to really plan my budget around the cost.
Chris did a great job with installing our new sink along with our new faucet and garbage disposal. He checked in with me on every step of the process to ensure the service was adequate. I was appreciated that he was available on a Sunday afternoon. Thanks again Chris.
Business details
Service area
Based in Vacaville. Serves 4 nearby cities within 20 miles:
Roto-Rooter Plumbing & Water Cleanup