Roto-Rooter Plumbing & Water Cleanup
Plumber · Vacaville, CA · Open 24 hours per Google listing
Our verdict
4.8 stars from 89 reviews; BBB A+ accredited; 4 of 5 sampled are 5-star, 1 four-star — weekend emergency response confirmed, but 1 reviewer flagged painfully expensive pricing for ~4 hours labor.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #9 of 13 plumbers we've reviewed in Vacaville, CA · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Weekend emergency coverage: responded Saturday night and prevented flooded kitchen — quality work at reasonable price per 1 of 5 sampled.
1 cited review
“Arrived in great time on a Saturday night. Saved us from a flooded kitchen. Quality, professional work at a reasonable price. We will be calling back to get some other needed plumbing work done.”
Sunday availability: sink, faucet, and garbage disposal installed on a Sunday afternoon, checking in on every step — 1 of 5 sampled.
1 cited review
“Chris did a great job with installing our new sink along with our new faucet and garbage disposal. He checked in with me on every step of the process to ensure the service was adequate.”
Same-day water heater: parts ordered same day, installed first thing next morning restoring hot water quickly — 1 of 5 sampled.
Cited in 1 of the 5 reviews we analyzed.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
One reviewer (4-star) described cost as 'painfully expensive' for 4 hours of work + minimal parts — would need to 'plan budget around the cost' to rehire.
“It was painfully expensive for approximately four hours of work plus travel time, very minimal parts. If I need a plumber again I would love to have 'Jelani' back but I would have to really plan my budget around the cost.”
Pricing flagged as painfully expensive: ~4 hours of labor plus minimal parts cost drew a 4-star review with explicit budget concern.
“It was painfully expensive for approximately four hours of work plus travel time, very minimal parts. If I need a plumber again I would love to have 'Jelani' back but I would have to really plan my budget around the cost.”
Keep it in proportion: these concerns are cited in 1 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Positive
“Customer service was excellent. The guy came the following morning. It was a non-emergency. He was through, totally knowledgeable & explained all to me. He provided me a quote before starting. He worked steadily & cleaned up all before leaving. The only reason I gave four stars is the cost. It was painfully expensive for approximately four hours of work plus travel time, very minimal parts. It was painfully …”
“Very knowledgeable and friendly came the same day I requested a service. Unfortunately parts needed to be ordered but he was able to come early the next day after the parts were shipped and quickly restored functionality to my water heater.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 89 reviews so far. Treat this as a first read.
Newest review in our sample: Aug 2025.
Across platforms
Should you hire Roto-Rooter Plumbing & Water Cleanup?
Hire if
- You need high-quality work that holds up over time
- You need fast same-day or after-hours response
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need airtight scheduling and guaranteed arrival times
Advice derived from the review analysis above — how we decide.
Own Roto-Rooter Plumbing & Water Cleanup?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
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Nearby: Vacaville · Winters · Napa · American Canyon