Cozy Home Services
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Mid-Range
Based on review analysis
None Found ✓
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Trust Score: 0/100 · Based on 516 reviews
Our Verdict
#3 of 11 in Vacaville, CA
Hire if: You need clear communication and upfront explanations
Hire if: You need a plumber who actually shows up when scheduled
Caution if: You need guaranteed sub-hour response for true emergencies
Caution if: You need rock-bottom prices with zero flexibility on the quote
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 516 Reviews Tell Us
Emergency Response
Same-day scheduling and next-morning installation confirmed; no-BS quote accepted same day in 1 of 5 analyzed reviews.
What To Watch Out For
4 of 5 analyzed reviews describe HVAC (mini-split, furnace, AC) work rather than plumbing — plumbing-specific performance signal is thin in the sampled evidence.
Communication
Water heater advisor Mark explained rebates, permit requirements, and gas/electric law changes — customers praised depth of technical knowledge in 1 of 5 analyzed reviews.
Customer reviews
Reviews from Google, Yelp & more
Our Sales Technician, Kolby, who serviced our HVAC, was incredible. He was very polite, respectful and very knowledgeable of the services that were rendered. He answered all of our questions, as well. He went far and beyond to make sure that we understood everything. We look forward to his services, again. Thanks Kolby. Rick and Denise
Kolby came out for our annual service through Cozy Home Services and did a great job. He was respectful of our home and took the time to explain what we should focus on now and what to keep an eye on going forward. He even drew a quick picture to make it easier to understand since we know nothing about parts he was talking about which we really appreciated. Overall, a great experience and continue our work with this company.
Cozy Home Service did an amazing job in a flash! I filled out an online form and was contacted shortly after and an appointment was setup for the following day with Mark. He walked me through the different options for cooling the garage due to the solar and batteries. He gave me a no BS quote and I asked how soon they could start and he said the next morning. Done, I signed the quote. The install crew showed up the next morning (today) and the system was installed and tested by the afternoon. After the install they walked me through the setup and phone app. Could not of asked for a better experience and it was a very reasonable cost. Thanks
I called several contractors to install a high-end Bradford White gas water heater. I spoke to a Mark Grant at Cozy Home. Mark is impressive. He has a strong technical knowledge of water heaters, including furnaces and air conditioning. He told me all the rebates available. He even knows all the new laws and when they take effect for gas & electric water heaters. He even knew the permit requirements specific to my Rio Vista. He told me all my options, including their advantages & disadvantages. He did not pressure me. He made sure I knew all my options. Then he sat back and gave me time to decide. Once I decided, Mark sent out a Jose & Aaron to install my Bradford White water heater. Jose is a craftsman who takes pride in his job. He pays attention to the finer details. He wants the finished job to look professional. I watched him work. He did an outstanding job. He and his assistant, Aaron, work efficiently. Aaron anticipates what tools Jose needs and hands him the tool before he even asks. Like Mark, Jose is very personable. He explained to me how to relight the gas pilot light if it ever went out. He was patient. He made sure I understood how to do this. They cleaned up nicely after they were finished. I had read many positive reviews about Cozy Home Services before selecting them. They definitely live up to their reputation.
We moved into a new house without heating and wanted to make our new home, well, a bit more cozy. So naturally we emailed Cozy Home, who responded to my inquiry quickly. Jason and his team were very easy to work with. The installers, Jose, Aaron, and Benjamin installed two mini split units, the condenser unit, and did the wiring in about half a day. They took time to explain the process, cover flooring, and clean up when they were done. The units work great and we couldn't be happier. Thanks Cozy Home team!
Business details
Service area
Based in Vacaville. Serves 4 nearby cities within 20 miles:
Cozy Home Services