C&C Plumbing
Plumber · Vallejo, CA · Open 24 hours per Google listing
Our verdict
C&C Plumbing handles full remodels with 24 professional mentions across 56 reviews, but 9 one-star ratings and 'wound up being a whole new price' complaints flag estimate-discipline risk.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 56 reviews we analyzed from Google, Yelp and BBB · Analysis updated May 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
What reviewers praise
Same-hour arrival on calls — Carlos cited as 'at my house within 2 hours' and 'within the hour' across multiple reviews
2 cited reviews
“I called C&C Plumbing and Carlos was at my house within 2 hours of my call!”
“we had a new water heater in about 3 hours.”
Full-remodel scope coverage including master baths, kitchens, and water-heater swaps in 3 hours
1 cited review
“we had a new water heater in about 3 hours.”
Cited in 2 of the 56 reviews we analyzed — 1 cited review not excerpted here.
Rental-property landlords cite reliable tenant coordination at reasonable prices
Cited in 1 of the 56 reviews we analyzed.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
9 one-star reviews on 56 analyzed (ratingDistribution.1=9, 16% negative sentiment) — three citing post-job damage, leaks recurring after months, or large remodels stalling
“started off OK. Quoted a price agreed to it, they finished it and then there's a whole new price. No heads up no checking no authorization.”
Cited in 2 of the 56 reviews we analyzed.
Red flag
Up-front-money demand flagged on a 3-year-old shower remodel that doubled in completion time
Cited in 1 of the 56 reviews we analyzed.
Estimate-vs-final-price discipline is the recurring pain point — quotes changing mid-job appear in multiple 1-star reviews
“started off OK. Quoted a price agreed to it, they finished it and then there's a whole new price. No heads up no checking no authorization.”
Cited in 2 of the 56 reviews we analyzed.
Front-office (Michelle) friction cited even when fieldwork went well — one reviewer says technical work was fine but phone service ended the relationship
“The plumber Carlos was professional, friendly & did a great job repairing my leaking faucets. But the customer service I received from Michelle over the phone was horrible!”
Keep it in proportion: these concerns are cited in 3 of the 56 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“I called with a backup kitchen sink, got a appointment after waiting for the appointment time they called me back to say that the plumber did work at my house a couple of years ago with a stolen credit card and never been paid....I've been living in this house for over 6 years. Its a huge disappointment and embarrassing to go through such a defamation of my character and ethics after I told them its couldn't be …”
“I'm writing this review because C&C Plumbing just LOST a customer. My 1st and LAST time ever doing business with them. The plumber Carlos was professional, friendly & did a great job repairing my leaking faucets. But the customer service I received from Michelle over the phone was horrible! She was rude & impatient when I was simply asking her questions regarding payment after the job was completed. It's too bad …”
“Run away. Do not be bamboozled by Carlos. I hired Carlos 3 years ago for a shower remodel. The completion time doubled, no supervision, inexperienced labor left alone for 8 hours ago with little progress. Wanted most of the money up front. My friend hired them for 3 bathrooms. 2.5 months into a standard 5x8 secondary bath the work is still incomplete, faucets are loose, no shower enclosure installed so no showers …”
Positive
“Amazing job!! From Carlos coming in and helping us decide what to do and giving us a very reasonable quote. To Michelle communicating case with us every step of the way including any unforeseen issues. To David and Carla working (and cleaning up extremely well especially with us having 4 little kids and a small puppy) tirelessly to make the bathroom we have been wanting for so long. I can’t recommend them enough. …”
“They did a fantastic job and were efficient in their work. They did exactly what I wanted and expected. I definitely will have them for other projects in my home. Very satisfied and happy! Carlos and his crew are a joy to work with. 😊”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Feb 2026.
Across platforms
Yelp 1-star (Carla N., Nov 2023) cites the same office staff while Google 5-star reviews call the crew 'professional and responsive' — phone experience varies wildly.
Should you hire C&C Plumbing?
Hire if
- You need fast same-day or after-hours response
- You need high-quality work that holds up over time
Think twice if
- You want detailed upfront explanations
- You need rock-bottom prices with zero flexibility on the quote
- You need airtight scheduling and guaranteed arrival times
Look elsewhere if
- You're highly price-sensitive
Advice derived from the review analysis above — how we decide.
Own C&C Plumbing?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
Find plumbers near you
C&C Plumbingisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Vacaville · American Canyon · Vallejo · Napa