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The 15 24/7 plumbers serving Woodbridge

These 15 plumbers list 24/7 hours on their Google profiles — a claim they publish, not something we tested. We read 568 of their reviews for what actually happens after hours: where reviewers describe a real 2 a.m. call, that evidence is quoted below; where no review mentions after-hours response either way, the card says that too. Rankings are not for sale.

Updated Jul 11, 202620-mile radius of downtown WoodbridgeHow we rank
How we rank — the 60-second version

What we read: for each plumber, up to 100 recent reviews from Google, Yelp and BBB — the full text, not just the stars. For this page: 568 reviews across 15 businesses.

What moves a plumber up: repeated, independent evidence of showing up when promised, fair and upfront pricing, and work that holds. One glowing review counts for little; twenty that agree count for a lot.

What moves a plumber down: repeated complaint patterns — surprise fees, missed appointments, pressure sales — especially when they show up on more than one platform.

What never moves the ranking: money. One clearly labeled sponsored slot may appear above this list; it never changes the order below it.

Our take on each plumber is our opinion, grounded in the reviews we quote on this page. Full methodology ↓

Before you call anyone: shut off your main water valve. Then start at the top — every card is one tap to call. Not urgent? See all ranked plumbers in Woodbridge

Our top picks

Consistent evidence of showing up, honest pricing, and work that lasts
1

Michael & Son Services

Top pick24/7 per Google listing
4.7 (15,776 Google reviews) 12.3 mi from downtown Woodbridge

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

4.7 Google stars across 15,776 reviews; 5 analyzed all 5-star — large multi-trade operation (plumbing, HVAC, electrical) with same-day scheduling confirmed in 2 of 5 reviews and upfront pricing cited explicitly.

Rating mix — of the 5 reviews we analyzed15,776 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 15,776 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Upfront pricing disclosed before work begins — confirmed in 1 review; same-day diagnosis and repair in 2 of 5 sampled reviews. (cited in 2 of 5 reviews)
  • Technicians complete diagnosis fast and explain findings clearly — themeCounts: professional=4, communication=1, workmanship=1. (cited in 2 of 5 reviews)

What reviewers complain about

  • Only 5 reviews analyzed out of 15,776 — signals extremely thin relative to review volume; negative reviews not represented in this sample. (1 of 5 reviews)
What reviewers praise
Michael & Son did a great job today. The technician was efficient, quick, and extremely polite throughout the entire visit. Everything was handled professionally, and the service exceeded my expectations. Overall, a great experience—I wouldn’t hesitate to use …
Zbynek Krobot · ★★★★★ · Google · Mar 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 15,776 reviews · newest from Mar 2026

2

John C. Flood

Top pick24/7 per Google listing
4.8 (5,322 Google reviews) 12.5 mi from downtown Woodbridge

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

John C. Flood (Annandale) holds 4.8★ across 5,322 reviews—5 of 5 analyzed at 5-star—with multiple named technicians praised for thorough multi-option quotes, same-day HVAC/plumbing dispatch, and master-plumber-level water heater installs.

Rating mix — of the 5 reviews we analyzed5,322 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 5,322 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Technician Jacob matched all prior competitor water heater estimates then completed the full install in a few hours, described as 'true master plumber style' (themeCounts.workmanship=2) (cited in 1 of 5 reviews)
  • Multi-option quotes standard practice—5 options presented for furnace replacement; technicians explain everything and answer questions without pressure (themeCounts.professional=4) (cited in 2 of 5 reviews)
  • Sewer gas diagnostic resolved with correct root-cause analysis by named technician John S.; dispatch treated customer's concern as urgent with same-day scheduling (cited in 2 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
My furnace died suddenly and it is winter so I needed to get service quickly. John C Flood sent Nathan to check the system, only to find that it was truly dead. Being on old heating and cooling system, any possible repairs would only have extended its life …
Jim Turner · ★★★★★ · Google · Feb 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 5,322 reviews · newest from Feb 2026

3

Reddick & Sons, Inc

Top pick24/7 per Google listing
5.0 (3,350 Google reviews) 15.4 mi from downtown Woodbridge

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

5.0 Google stars across 3,350 reviews; all 5 sampled are 5-star — same-day toilet install and faucet replacement confirmed, upfront cost quotes standard, and 10-year customer cites video-verified honest diagnostics.

Rating mix — of the 5 reviews we analyzed3,350 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 3,350 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Same-day toilet install and same-day kitchen faucet replacement both confirmed — fast_response=3 in 5 sampled reviews. (cited in 2 of 5 reviews)
  • 10-year repeat customer cites video-proof diagnostics and avoiding unnecessary upsells — unusual trust-building transparency. (cited in 1 of 5 reviews)
  • Upfront cost quote before work, quick clean completion, nothing left behind — cited in 2 of 5 reviews. (cited in 2 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
Nick did a great job installing my new toilet and answering my other plumbing questions. I’m very happy with the service I received. He was able to install the new toilet the same day, which was greatly appreciated. Professional, efficient, and very helpful …
James Dade · ★★★★★ · Google · Mar 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 3,350 reviews · newest from Mar 2026

4

Roto-Rooter Plumbing & Water Cleanup

Top pick24/7 per Google listing
4.8 (1,514 Google reviews) 12.1 mi from downtown Woodbridge

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

4.8-star rating across 1,514 reviews; all 5 sampled are 5-star; weekend water heater failure handled with free same-day estimate; burst pipe located and repaired by technician who spent extra time beyond normal hours on low water pressure fix.

Rating mix — of the 5 reviews we analyzed1,514 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 1,514 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Arrived within 2 hours of call for main-line sewer issue; billing walkthrough before completion with no surprises and work area left spotless — cited in 1 of 5 sampled reviews (cited in 1 of 5 reviews)
  • Free weekend price estimate for water heater failure with multiple scenario pricing presented upfront before commitment — cited in 1 of 5 sampled reviews (cited in 1 of 5 reviews)
  • Technician worked beyond normal hours to resolve low water pressure issue — cited in 1 of 5 sampled reviews (cited in 1 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
Mr. Anthony from roto rooter was wonderful. Worked really hard beyond normal working hours and solved our low water pressure problem. Very pleased with his work.
M Mirza · ★★★★★ · Google · Mar 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 1,514 reviews · newest from Mar 2026

5

Plumb Perfect Plumbing

Top pick24/7 per Google listing
5.0 (1,003 Google reviews) 13.9 mi from downtown Woodbridge

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Shows up fast for emergencies and explains the work thoroughly, with consistently fair pricing and repeat customers.

Rating mix — of the 5 reviews we analyzed1,003 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 1,003 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Emergency responsiveness: Multiple reviewers praise quick arrival times, including one noting unexpectedly fast response to a water leak (cited in 2 of 5 reviews)
  • Reliability and punctuality: 3 of 5 reviews explicitly mention on-time arrival, calls before arrival, and repeat business from same customers (cited in 2 of 5 reviews)
  • Clear communication and transparency: 4 of 5 reviews highlight thorough explanations of work, options, and pricing before proceeding (cited in 4 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
I am truly blessed by James Philips today. He came so quickly (unexpected) and identified the water leak source for me with his professional experience. I cannot ask for any better experience, even though this is the second time I ask help from Plumb Perfect …
Dean Nancy · ★★★★★ · Google · Mar 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 1,003 reviews · newest from Mar 2026

6

Mayco Andrade Plumbing

Top pick24/7 per Google listing
4.9 (501 Google reviews) 16.2 mi from downtown Woodbridge

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

4.9★ family business with 501 reviews and 100% positive sentiment in analyzed sample. Ariel and Jason are standout techs — water heater installs praised for layout quality and post-job walkthroughs; quick phone accessibility is a consistent differentiator.

Rating mix — of the 5 reviews we analyzed501 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 501 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Water heater install team (Jason + crew) arrived 9:30 AM, finished by 4 PM with clean layout, full warranty walkthrough, and no-charge return to extend drainage pipe (cited in 2 of 5 reviews)
  • Quickly accessible by phone with fast follow-up — water heater replaced same day at fair price; Ariel also praised for honest diagnosis and quick response (cited in 2 of 5 reviews)
  • Bathroom fixture replacement in two bathrooms at fair price — BBB A+ rating and family-run reputation cited as the specific reason the customer chose them (cited in 1 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
I chose to work with Mayco Andrade company because they are running a family business so they would care more about the quality work and also for their positive reviews and A+ rating in Better Business Bureau. Jason helped me replace bathroom fixtures for two …
Hamed Haddadi · ★★★★★ · Google · Mar 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 501 reviews · newest from Mar 2026

7

Hicks Plumbing Services

Top pick24/7 per Google listing
4.8 (348 Google reviews) 17.3 mi from downtown Woodbridge

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Hicks Plumbing earns 4.8★ (348 reviews) with 91/95 five-stars analyzed; fast_response=24, weekend_or_emergency=9, fair_pricing=8 — outstanding emergency track record including 11pm Friday calls, but BBB C+ rating with 1 complaint in 3 years warrants note.

Rating mix — of the 15 reviews we analyzed348 total on Google
512
40
30
20
13

Why we're cautious

  • BBB rating is C+ (not A-range) with 1 complaint in past 3 years despite 25 years in business — unusual gap vs. near-perfect Google score; BBB not accredited.
  • One 1-star account: scheduler committed to a price but tech disputed it on arrival, argued with customer over quote — communication breakdown between office and field. (1 of 95 reviews)

To be fair

  • Emergency response at 11pm Friday confirmed; proactively offered DIY troubleshooting to help client avoid emergency fees before dispatching tech. (cited in 1 of 95 reviews)
  • Fast_response theme hit 24 times in 95 analyzed reviews; same-day scheduling cited 13 times including urgent leak detection with house water shut off. (cited in 2 of 95 reviews)
  • Fair_pricing=8 and cheap-plumber=8 across 95 reviews; communication theme=13 including real-time approval calls before charging on property management accounts. (cited in 2 of 95 reviews)
What reviewers praise
Had a great experience with Hicks Plumbing the past couple times we've needed there service. Specifically, Domingo who did really great work.
Trent Gilmore · ★★★★★ · Google · Feb 2026
The most critical take we found
Gouge plumbing and sub par work Screwed our plating in crooked which leaked and destroyed the plate and ruined our drywall…. Gouged us on pricing. for a grand we got shoddy work and about 35 minutes of their time.all while owner bragged about his riches and …
Donald Bostwick · · Google · Oct 2023

We read 95 of 348 reviews · newest from Feb 2026

8

O'Neill Plumbing Services L.L.C.

Top pick24/7 per Google listing
4.7 (261 Google reviews) 13.4 mi from downtown Woodbridge

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Shannon answers the phone himself, walks you through fixes over the phone to save money, and shows up fast for emergencies—but warranty disputes and occasional communication breakdowns suggest consistency issues.

Rating mix — of the 15 reviews we analyzed261 total on Google
512
40
30
20
13

Why we're cautious

  • Warranty handling concerns; single documented case of warranty denial on major repair ($924 pump) within coverage period, with customer reporting 10-day delay and poor follow-up before refusal. (1 of 93 reviews)
  • Warranty dispute and follow-up failure; 1 review documents refusal to honor 1-year warranty on a $924 pump replacement, with 10 days of runaround before denial. (1 of 93 reviews)
  • Inconsistent phone communication; 1 review reports being told 'the description doesn't make sense' and hung up on by someone claiming to be too busy to help. (1 of 93 reviews)

To be fair

  • Exceptional phone-based troubleshooting and remote guidance; 9 reviews document Shannon diagnosing and walking customers through repairs without charging service calls or diagnostic fees. (cited in 9 of 93 reviews)
  • Fast emergency response; 7 reviews report same-day or next-day service on nights, weekends, and during storms, with multiple mentions of arrival within 1 hour. (cited in 7 of 93 reviews)
  • High-quality workmanship and careful job practices; 6 reviews specifically praise attention to detail, laying tarps, cleanup, explanations of work, and long-lasting repairs. (cited in 6 of 93 reviews)
What reviewers praise
Shannon has been my plumber for ages now. First time I needed a plumber, I was worried about a leak based on my water bill. He poked around, showed me what to look for, then didn’t charge me anything. Ever since then, he has been my guy. Replaced all my …
John Radi · ★★★★★ · Google · Feb 2026
The most critical take we found
The O’Neil plumbing team replaced our recirculation pump for $924. because it was making a grinding noise. Ten months later and well within the one year warranty the grinding noise started again. I contacted O’Neil plumbing and got the runaround for 10 days …
Lisa Russo Mack · · Google · Dec 2024

We read 93 of 261 reviews · newest from Feb 2026

5.0 (229 Google reviews) 14.9 mi from downtown Woodbridge

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

5.0★ from 229 reviews with 100% positive sentiment. Vern's crew brings a commercial-grade approach to residential work — 150-foot snake run on a laundry drain, Saturday water heater emergency, and underground main line resolved more efficiently than 4 competing bids.

Rating mix — of the 5 reviews we analyzed229 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 229 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Saturday emergency water heater replacement on short notice — arrived, worked quickly, communicated throughout, priced fairly (cited in 1 of 5 reviews)
  • Underground water line repair proposed most efficient solution versus 4 other companies — resolved a leak that tripled the customer's water bill (cited in 1 of 5 reviews)
  • 150-foot laundry drain snake plus connected floor drain also cleared — Vern returned with snake again when test showed residual flow (cited in 1 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
Vern and his team came out on short notice on a Saturday to replace my leaking water heater. Absolute pros — they worked quickly, were well-priced, and communicated clearly throughout the process. I will be calling again.
Spencer Pfeifer · ★★★★★ · Google · Mar 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 229 reviews · newest from Mar 2026

10

Home Service Pros - Quality Sewer & Drain

Top pick24/7 per Google listing
5.0 (223 Google reviews) 7.7 mi from downtown Woodbridge

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

5.0★ / 223 reviews; 5 analyzed — all 5-star. Main water line leak repaired with clear pricing and full crew communication; same-day shower fix completed within an hour. Note: some reviews describe electrical/landscaping work, diluting plumbing signal.

Rating mix — of the 5 reviews we analyzed223 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 223 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Main water line repair: fair price, full explanation, crew checked customer satisfaction before leaving — Cody praised by name for follow-through (themeCounts.fair_pricing=1, communication=1) (cited in 1 of 5 reviews)
  • August assessed shower issue, presented options, and completed repair within an hour of arrival — fast_response=2 across 5 analyzed reviews (cited in 1 of 5 reviews)

What reviewers complain about

  • Multiple reviews reference electrical and landscaping work rather than plumbing — multi-trade business may dilute plumbing specialization; thin plumbing-specific evidence in 5-review sample (2 of 5 reviews)
What reviewers praise
Home Service Pros has consistently completed every electrical task that was needed at my home. Their electricians John and Brad have been here from the start since before we moved into this home and have replaced multiple outlets, installed new outlets …
Jason Rennard · ★★★★★ · Google · Feb 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 223 reviews · newest from Feb 2026

11
4.7 (185 Google reviews) 15.7 mi from downtown Woodbridge

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

AA RAPID Plumbing & HVAC: 4.7★ / 185 reviews; all 5 sampled 5-star, tech Cesar dispatched after 11 PM within 30 minutes in one review — emergency and after-hours responsiveness is a standout signal.

Rating mix — of the 5 reviews we analyzed185 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 185 reviews so far. Treat this as a first read.

What reviewers keep saying

  • After-hours emergency dispatch confirmed: Cesar arrived within 30 minutes of an 11 PM call when no other company could assist (cited in 1 of 5 reviews)
  • fast_response in 2 of 5 sampled reviews; same-day arrivals confirmed in 2 reviews; tech Cesar proactively found a compatible AC replacement coil rather than pushing full-unit replacement (cited in 2 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
Our heat pump started acting strange after the recent winter storm and we appreciated the quick and helpful service received from AA Rapid Plumbing! After describing the problem on the phone after hours to Carlos, he assured me that an emergency visit was not …
Brenda Brodie · ★★★★★ · Google · Jan 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 185 reviews · newest from Jan 2026

Worth a look — with caveats

Real strengths, but read the concerns first
12

Cherry Blossom Plumbing

Caveats apply24/7 per Google listing
4.9 (494 Google reviews)3.4 on Yelp (16) 19.6 mi from downtown Woodbridge

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Cherry Blossom Plumbing earns 4.9★ across 494 reviews; 47 of 55 analyzed are 5-star with fast_response=8, but 2 poor_workmanship flags and confirmed sewer repair defect discovered 4 days post-job warrant scrutiny.

Rating mix — of the 15 reviews we analyzed494 total on Google
510
41
30
20
14

Why we're cautious

  • Sewer line repair leaked 4 days post-job; crawlspace left with trash and pipe trimmings; insurance info not provided upfront — reviewer advises requiring proof of insurance before allowing work (cijUPhYEDQ47ZAEw0ijY). (1 of 55 reviews)
  • Water heater 'repair' at a hair salon for $1,400 failed within a week; tech missed agreed follow-up window without calling (cLP1M3gSKFavqzgf6ZHS). (1 of 55 reviews)
  • Upselling behavior flagged in 2 reviews — tech pushed expensive replacement over simple repair, required customer to decline 3 times (hroTFJFfd27yC6QiW5sK). (1 of 55 reviews)

To be fair

  • fast_response=8 across 55 analyzed; Saturday evening emergency covered same-night with tech running out for supplies to finish the job (ToDrh4pFgRZGa2OqP8pu). (cited in 3 of 55 reviews)
  • Broad service coverage confirmed: water heater, sump pump, pressure regulator, sewer, toilet, faucet — all in a single technician's visit documented in DOYbfSgzG3Rn4DWcX4ti. (cited in 3 of 55 reviews)
  • Workmanship=10 theme across 55 analyzed; annual maintenance check surfaced hidden major pipe corrosion, replaced all copper on all 4 floors within 2 days (rSU5JoSpePayDhEYv2zg). (cited in 2 of 55 reviews)
What reviewers praise
Awesome service. Sean was personable and a good conversationalist. After expressing concern for the price of removing clog and telling him the estimate I got from different company, he worked with me to get lower price by calling the office to find out how …
Valentine I. · ★★★★ · Yelp · Nov 2023
The most critical take we found
We used this company because our water heater wasn't working well and we only had cold water at our hair salon. The company came out, said they 'repaired' the unit and did a flush on both units, charged us $1400 and left. A week later the same issue happened, …
Frizzles O. · · Yelp · Dec 2022

We read 55 of 494 reviews · newest from Dec 2022 · BBB A+ accredited

13

Len the Plumber Heating & Air, LLC

Caveats apply24/7 per Google listing
4.7 (7,145 Google reviews) 11.3 mi from downtown Woodbridge

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

4.7★ across 7,145 reviews (85 analyzed); 79 five-star, 5 one-star. Massive review base with themeCounts: professional=39, fast_response=11. Water heater installs and valve work consistently praised; 1 incident of tech damaging a utility tub and suggesting insurance fraud as cover.

Rating mix — of the 15 reviews we analyzed7,145 total on Google
511
41
30
20
13

Why we're cautious

  • 1 tech dented a new faucet and poked a hole in a utility tub during installation, then suggested customer tell Amazon it was damaged in shipping to cover the incident — management only asked for a review instead of calling back (Avp8q7ndn5scpkAIPNpx). (1 of 85 reviews)
  • Pricing noted as expensive vs. smaller local competitors in 2 of 85 reviews (y3yc3FpEq3qInBlF07La); themeCounts.expensive=2. (1 of 85 reviews)

To be fair

  • Sunday water heater replacement with multiple price-point options, no pressure, completed same day — cited by Amy Thomas (esqtG51ltMgVjmfEDjJ8). (cited in 1 of 85 reviews)
  • Multiple Christmas-week calls handled quickly including burst pipe, toilet failure, and kitchen ceiling leak — reviewer used them 3 times in 1 month (3L5r3FQMFeOxdmsBTmsJ). (cited in 1 of 85 reviews)
  • Tech James Milligan saved seller ~$10K by running an actual leak test rather than accepting two prior plumbers' guesses — cited by Stephen Pezzetti (x5feGoeOtQMzQi5HBDrQ). (cited in 1 of 85 reviews)
What reviewers praise
We had a great experience with Mustafa at Len the Plumber! Our water heater started leaking and Mustafa came out the next morning, on a Sunday. He was extremely professional, honest, and took the time to walk us through several replacement options at …
Amy Thomas · ★★★★★ · Google · Mar 2026
The most critical take we found
My plumber was friendly, competent, and did a good job, but the pricing was truly insane. When I talked to the office over the phone to schedule the service, telling them exactly what I'd need, they said it was a $49 fee to have someone come out and look. But …
Sam Rice · · Google · Apr 2026

We read 85 of 7,145 reviews · newest from Mar 2026 · BBB A+ accredited

14

Home Service Doctors

Caveats apply24/7 per Google listing
4.8 (2,035 Google reviews) 14.9 mi from downtown Woodbridge

Advertises 24-hour service on its Google profile — no reviews we analyzed mention after-hours response either way.

Exceptionally responsive with expert technicians and transparent pricing, but two serious billing/workmanship failures suggest inconsistent quality control.

Rating mix — of the 15 reviews we analyzed2,035 total on Google
511
40
30
21
13

Why we're cautious

  • Critical: Catastrophic workmanship failure in 2023 where main valve exchange flooded customer's basement; company refused refund and directed customer to file insurance claim instead, admitting no responsibility despite stating work was their error (1 of 95 reviews)
  • Scope-creep billing pattern: at least 2 reviews indicate customers were charged significantly more than needed (full toilet replacement vs. wax seal; full toilet replacement when only leak repair needed) with quotes totaling $1,100-$1,280+ (2 of 95 reviews)
  • Two separate billing disputes: one customer charged $1,100 for valve replacement with resulting basement flood and refused refund; another charged $1,280+ for toilet replacement when only wax seal was needed (2 of 95 reviews)

To be fair

  • Rapid emergency response with same-day or next-day service availability mentioned across 8+ reviews (cited in 3 of 95 reviews)
  • Named technicians (Sidney Janet, Cameron, Greg, Dominic, John Paul) consistently praised for professionalism, knowledge, and explanation of work in 12+ reviews (cited in 6 of 95 reviews)
  • Transparency and detailed explanation of multiple repair options before work begins noted in 6+ reviews (cited in 4 of 95 reviews)
What reviewers praise
Home Service Doctors provide outstanding customer service! Sidney Janet also delivered excellent service in response to today’s call regarding my home’s water heater problem. I am grateful he was the technician assigned to address the water heater issue. …
Irish Robinson · ★★★★★ · Google · Mar 2025
The most critical take we found
A picture speaks thousands of words! DO NOT ever hire this place to do any work and it would be a shame for those of you who are working for this place. The most overrated and sketchy business on earth. I called the Home Service Doctor in for a simple main …
Ethan hu · · Google · Jan 2023

We read 95 of 2,035 reviews · newest from Mar 2025

15

The Plumbing Dr

Caveats apply24/7 per Google listing
4.7 (358 Google reviews)4.0 on Yelp (38) 18.2 mi from downtown Woodbridge

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

The Plumbing Dr holds 4.7★ across 358 reviews with BBB accredited A+ and zero complaints in 46 years; 100-review sample shows themeCounts.surprise_fees=3 and 11 one-star reviews, mostly around pricing disputes and a rude scheduling rep.

Rating mix — of the 15 reviews we analyzed358 total on Google
57
41
31
21
15

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • themeCounts.surprise_fees=3 in 100 reviews; one technician allegedly charged $500 to 'walk around, find the shutoff, and cover with a tarp' — then disputed this when recalled for a recurring leak (1 of 100 reviews)
  • Misdiagnosis documented: technician diagnosed a clogged drain without turning on the water; $800-900 minimum estimate for an issue the homeowner fixed himself as a vapor lock/clogged vent (1 of 100 reviews)
  • Pricing transparency complaints in 3 of 100 reviews: one reviewer was quoted $800 to fix 2 fill valves (less than 30 min work), another $600 for an unnecessary faucet replacement before the actual fix took 5 minutes (2 of 100 reviews)

To be fair

  • After-hours emergency response confirmed: licensed plumber dispatched within 90 minutes of an 11pm call during a heavy rain sump pump failure; call-out fee under $100 (cited in 1 of 100 reviews)
  • Complex mystery leak resolved using multiple diagnostic technologies; team of 4 (Bill, Turé, Ken, Lloyd) praised for patience and thoroughness in 1 of 12 sampled reviews (cited in 1 of 100 reviews)
  • themeCounts.professional=56 in 100 reviews — highest single theme count; burst pipe work delivered on Christmas Day within hours of call (cited in 2 of 100 reviews)
What reviewers praise
It is our privilege to write this commendation on the services received from the plumbing Dr in Arlington, Va. From the time we scheduled an appointment to have repair services on our toilet with Tracey, to the repair completed by Ture, the overall service …
Margo Zoian · ★★★★★ · Google · Jan 2026
The most critical take we found
UPDATE: The technician who diagnosed my clogged kitchen sink drain was incorrect in their assessment. Upon further reflection, it's silly to think the technician could properly diagnose the issue considering they didn't even turn on the water. What ended up …
Tyler Morson · ★★ · Google · Nov 2025

We read 100 of 358 reviews · newest from Jan 2026 · BBB A+ accredited

How we rank the plumbers on this page

  1. We read the reviews — all of them we can get. For each plumber serving Woodbridge we pulled up to 100 recent reviews from Google, Yelp and BBB and read the full text. For this page: 568 reviews across 15 businesses.
  2. Patterns beat anecdotes. A plumber moves up when independent reviewers keep describing the same behavior: showing up when promised, quoting before working, work that holds. One rave changes nothing.
  3. Complaints count double when they repeat.Surprise fees, missed appointments, pressure sales — when the same complaint appears across reviewers (or across platforms), it caps how high we'll rank a business regardless of its star average.
  4. Money never moves the ranking.A plumber can buy the clearly-labeled sponsored slot at the top of the page — visibility, not endorsement. A business we wouldn't recommend can't buy the slot at all, and no payment changes the ranked order.
  5. Our take is our opinion.It's grounded in the reviews we quote and count on this page — check our evidence and disagree with us if you like. That's the point of showing it.
Every quotation on this page is reproduced verbatimfrom a publicly posted review and attributed to its author, star rating, platform and date. Star averages and review counts are Google's (or Yelp's) as of our last data pull. “Rating mix” charts describe only the set of reviews we analyzed, which we state on every card. Read the full policy — including what we do not do — on our methodology page.

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