Michael & Son Services
Fast Response
Reviewers confirm quick response
Claims 24/7
Self-reported — not confirmed by reviews
Premium / Upsells
Membership programs detected in reviews
1 concern
upselling concerns
Trust Score: 0/100 · Based on 15776 reviews
Our Verdict
#7 of 10 in Centreville, VA
No standout specialties
- You can find better-priced options nearby
Hire if: You need fast same-day or after-hours response
Hire if: You need clear communication and upfront explanations
Caution if: You need rock-bottom prices with zero flexibility on the quote
Caution if: You need airtight scheduling and guaranteed arrival times
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 15776 Reviews Tell Us
Emergency Response
Technicians complete diagnosis fast and explain findings clearly — themeCounts: professional=4, communication=1, workmanship=1.
What To Watch Out For
Only 5 reviews analyzed out of 15,776 — signals extremely thin relative to review volume; negative reviews not represented in this sample.
1 review mentions membership programs or upselling
Upselling concerns
Quality & Professionalism
Technicians complete diagnosis fast and explain findings clearly — themeCounts: professional=4, communication=1, workmanship=1.
Communication
Technicians complete diagnosis fast and explain findings clearly — themeCounts: professional=4, communication=1, workmanship=1.
Pricing
Upfront pricing disclosed before work begins — confirmed in 1 review; same-day diagnosis and repair in 2 of 5 sampled reviews.
Customer reviews
Reviews from Google, Yelp & more
Michael & Son did a great job today. The technician was efficient, quick, and extremely polite throughout the entire visit. Everything was handled professionally, and the service exceeded my expectations. Overall, a great experience—I wouldn’t hesitate to use them again.
Soko was the best detailed oriented, professional and courteous. He explained everything to me and even let me know how I can make my system more efficient when ready. He even wiped down my furnace and the connecting tunes. Greatly appreciated Soko, stay blessed
Chris was awesome. Very professional and works very neat and clean. He was able to diagnose the trouble quickly and so the job got done right away. I would recommend him and will request for him should we encounter any more troubles.
Khaleel was extremely knowledgeable and took the time to explain everything clearly while providing valuable information throughout the process. He repaired our electrical panel with ease, and thanks to his hard work, the power is fully restored in our home. He spent a full day ensuring the job was done right, and we couldn’t be more grateful. We were very pleased to have him in our home and truly appreciate you sending him over. He is a great technician, and thanks to him, we now have consistent power again.
Setting up this appointment was quick and easy. I knew how much the total cost would be before starting. Edward arrived on time and got to work. He was very thoughtful in his explanations and helpful in determining next steps. We ended up becoming member to take advantage of the full range of services Michael & Son has to offer. Highly recommend!
Business details
Service area
Based in Centreville. Serves 24 nearby cities within 20 miles:
Michael & Son Services