Cherry Blossom Plumbing
Plumber · Bethesda, MD · Open 24 hours per Google listing
Our verdict
Cherry Blossom Plumbing earns 4.9★ across 494 reviews; 47 of 55 analyzed are 5-star with fast_response=8, but 2 poor_workmanship flags and confirmed sewer repair defect discovered 4 days post-job warrant scrutiny.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #8 of 15 plumbers we've reviewed in Reston, VA · compare all →
Our opinion, based on the 55 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
What reviewers praise
fast_response=8 across 55 analyzed; Saturday evening emergency covered same-night with tech running out for supplies to finish the job (ToDrh4pFgRZGa2OqP8pu).
1 cited review
“I called Cherry Blossom Plumbing on a Saturday evening and Johnny came out to check the issue right away. Johnny was able to problem solve the issue and fix it in the same evening. He even ran out to get supplies and came back so it could be taken care of that evening.”
Cited in 3 of the 55 reviews we analyzed — 2 cited reviews not excerpted here.
Broad service coverage confirmed: water heater, sump pump, pressure regulator, sewer, toilet, faucet — all in a single technician's visit documented in DOYbfSgzG3Rn4DWcX4ti.
1 cited review
“Valentine discovered major pipe corrosion during our annual maintenance check. Two days later he replaced all the copper piping which was badly corroded and ready to burst. He also checked all the plumbing on all four floors, made some minor repairs, and gave us some good maintenance tips.”
Cited in 3 of the 55 reviews we analyzed — 2 cited reviews not excerpted here.
Workmanship=10 theme across 55 analyzed; annual maintenance check surfaced hidden major pipe corrosion, replaced all copper on all 4 floors within 2 days (rSU5JoSpePayDhEYv2zg).
1 cited review
“Valentine discovered major pipe corrosion during our annual maintenance check. Two days later he replaced all the copper piping which was badly corroded and ready to burst. He also checked all the plumbing on all four floors, made some minor repairs, and gave us some good maintenance tips.”
Cited in 2 of the 55 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Sewer line repair leaked 4 days post-job; crawlspace left with trash and pipe trimmings; insurance info not provided upfront — reviewer advises requiring proof of insurance before allowing work (cijUPhYEDQ47ZAEw0ijY).
“The repair took over 5 hours to replace 3' of pipe. Upon completion Charlie left a mess in the crawl space, trash and extra pipe trimmings. 4 days later we discovered the repaired pipe was leaking.”
Red flag
Water heater 'repair' at a hair salon for $1,400 failed within a week; tech missed agreed follow-up window without calling (cLP1M3gSKFavqzgf6ZHS).
Cited in 1 of the 55 reviews we analyzed.
Upselling behavior flagged in 2 reviews — tech pushed expensive replacement over simple repair, required customer to decline 3 times (hroTFJFfd27yC6QiW5sK).
“I needed to tell him 3x that did not want the extra service and, of course, expense. Tech was pushing replacement, including ripping out a wall for access.”
Invoice follow-through weak: customer requested email invoice 3 times without receipt (bZvxTtIZZCwQf7475282).
Cited in 1 of the 55 reviews we analyzed.
Keep it in proportion: these concerns are cited in 4 of the 55 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“We used this company because our water heater wasn't working well and we only had cold water at our hair salon. The company came out, said they 'repaired' the unit and did a flush on both units, charged us $1400 and left. A week later the same issue happened, so I called and they said they would come between 1-5pm on 12/30. I waited and waited until 5:15, I called and they said oh sorry the technician is still busy …”
“very mixed experiences.... they first time I hired, it was a great experience. the 2nd time, the service quick and good..... it was harder because the technician was trying to sell me more than I needed. I needed to tell him 3x that did not want the extra service and, of course, expense. So my last. experience not good.. I needed a tub faucet repair. Tech provided a quote (actually 3 quotes). the most …”
“Best Advice upfront Ask for their insurance information -do not allow Cherry Blossom to work on your home without it. The one star is for their first service of clearing a clog in our sewer line which was over priced and did not include the "complimentary scope" service they promised. The lack of further stars is due to the work they proceeded to do in replacing a section of our sewer line inside our home. The …”
Positive
“Awesome service. Sean was personable and a good conversationalist. After expressing concern for the price of removing clog and telling him the estimate I got from different company, he worked with me to get lower price by calling the office to find out how low they can go. Came back with a lower price and got the service done. Notified me I could get this reimbursed by building possibly since clog was in the main …”
“Highly recommend cherry blossom Plumbing. After seeing several recommendations on the next-door app I called and got same-day service for a leaking toilet. Our service tech John provided repair and replace options. We decided to replace the entire toilet. Their prices were very competitive and the job was done quickly and cleanly. John was pleased and answered all questions. Very pleased and would use them …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Dec 2022.
Across platforms
Should you hire Cherry Blossom Plumbing?
Hire if
- You need fast same-day or after-hours response
- You need high-quality work that holds up over time
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need detailed walkthroughs and written estimates before work starts
Advice derived from the review analysis above — how we decide.
Own Cherry Blossom Plumbing?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
More plumbers in Reston, VA
Cardinal Plumbing Heating & Air IncCONDITIONALRanked #7 of 15 in Reston · Fast emergency response and skilled technicians, but pricing significantly exceeds competi…Mallick Plumbing & Heating, Inc.CONDITIONALRanked #9 of 15 in Reston · Mallick Plumbing earns 4.9★ (2,143 reviews) with workmanship=24 and communication=12 in 10…See all 15 plumbers we've reviewed in Reston, VA →
Nearby: Reston · District Heights · Centreville · Woodbridge