Keith's House Of Plumbing
Plumber · Beaufort, SC
Our verdict
Excellent workmanship and fast response times, but expect inconsistent pricing practices and poor complaint resolution.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #10 of 15 plumbers we've reviewed in Beaufort, SC · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Strong workmanship quality: 3 of 5 reviews explicitly praise efficiency, professionalism, and job quality
2 cited reviews
“Got the job done efficiently and for a great price!”
“They came back within an hour and took care of it”
Cited in 3 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Fast emergency response: 2 reviews mention same-day service and rapid arrival (within an hour)
1 cited review
“They came back within an hour and took care of it”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Billing disputes: 2 of 5 reviews involve pricing concerns—one detailing inflated labor charges and another citing 'very expensive' with multiple technician fees, suggesting systematic overcharging rather than isolated incidents
“Never fixed the problem or called back to talk about additional work”
1 more cited review
“23 minutes of actual work billed as 2h 15m of labor”
Red flag
Quality inconsistency: Same company performed 'AMAZING' service on first visit but provided substandard work on second visit (same-position pipe repair that didn't address root cause)
“23 minutes of actual work billed as 2h 15m of labor”
Billing inconsistency and overcharging: 1 review documents 23 minutes of actual work billed as 2 hours 15 minutes ($322 for minor repair), with inflated parts costs
“23 minutes of actual work billed as 2h 15m of labor”
Poor communication and follow-up: 1 review reports failure to fix the problem and no callback regarding additional work needed
“Never fixed the problem or called back to talk about additional work”
Dismissive complaint resolution: Office manager's immediate response to billing inquiry was to terminate the customer relationship rather than investigate
“23 minutes of actual work billed as 2h 15m of labor”
Keep it in proportion: these concerns are cited in 2 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“Do not recommend. Very expensive. They had to send multiple techs resulting in a larger fee. Never fixed the problem or called back to talk about additional work needed. Ended up going with Washington Septic to fix the problem.”
“I questioned writing this review, but I feel like it has to be said. I have used Keith’s twice in the last month. The first time was AMAZING. Great service, quick, great work. The second occasion, everything opposite. I had a sink drain that broke when someone tried moving a table, so I asked if they could repair it, and prevent it from happening again by updating the piping to code where there is clearance from the …”
Positive
“Caleb and Jacob are awesome! Got the job done efficiently and for a great price! Will recommend to anybody!”
“Jacob and Dan were great. They found the problem quickly, fixed it, and suggested pumping the septic. They came back within an hour and took care of it. Very efficient and nice to work with. I’d definitely use Keith’s House of Plumbing again.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 72 reviews so far. Treat this as a first read.
Newest review in our sample: Feb 2026.
Should you hire Keith's House Of Plumbing?
Best for
- Bathroom and kitchen remodel plumbing
Hire if
- You need high-quality work that holds up over time
- You need fast same-day or after-hours response
Think twice if
- You need predictable, consistent service across every visit
- You need rock-bottom prices with zero flexibility on the quote
- You need detailed walkthroughs and written estimates before work starts
Look elsewhere if
- You're highly price-sensitive
Advice derived from the review analysis above — how we decide.
Own Keith's House Of Plumbing?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
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Nearby: Beaufort · Seabrook · Saint Helena Island