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Pender Brothers Inc

Beaufort, SC
4.8(97 reviews)
RESPONSE

Unknown

No response data yet

EMERGENCY

24/7 Verified

Confirmed by reviews

PRICING

Premium

Based on review analysis

RED FLAGS

1 concern

Pricing fairness scored 0/100 despite no negative pricing mentions in any review—suggests either incomplete data collection or a systemic pricing concern not yet captured in customer feedback

Trust Score: 0/100 · Based on 97 reviews

Solid pickSolid pick
4.8Google

Our Verdict

Hire with Conditions

#7 of 10 in Beaufort, SC

Best for
  • Emergency and same-day calls
  • Complex installs and remodels
  • Water heater install/repair
Avoid if
  • You're highly price-sensitive

Hire if: You need a plumber who actually shows up when scheduled

Hire if: You need high-quality work that holds up over time

Caution if: You need rock-bottom prices with zero flexibility on the quote

Caution if: You need detailed walkthroughs and written estimates before work starts

How they score across what matters

Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.

What they do well (and don’t)

Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.

What 97 Reviews Tell Us

Emergency Response

Emergency and same-day calls

What To Watch Out For

Not enough data to identify weaknesses—all 5 reviews are 5-star ratings with no cost or pricing information mentioned

Pricing fairness scored 0/100 despite no negative pricing mentions in any review—suggests either incomplete data collection or a systemic pricing concern not yet captured in customer feedback

Quality & Professionalism

All 5 reviews praise politeness, professionalism, and customer service quality—technicians treat customers like neighbors rather than transactions

4 of 5 reviews explicitly mention clear communication and thorough explanation of work performed before and after service

Consistent quality across multiple service categories: water heaters, plumbing, and HVAC work all rated 5/5

Communication

4 of 5 reviews explicitly mention clear communication and thorough explanation of work performed before and after service

Very responsive dispatch and willingness to spend significant time diagnosing complex problems (one technician spent half a day on HVAC diagnosis)

Pricing

Not enough data to identify weaknesses—all 5 reviews are 5-star ratings with no cost or pricing information mentioned

Clean & ProfessionalGood Communicator24/7 Verified by Reviews

Customer reviews

Reviews from Google, Yelp & more

J
Jacob Smartnick

Welded and milled multiple rare and irreplaceable vintage aluminum harley engine parts for me. This is my go-to shop for aluminum. Always return outstanding work.

J
James Beckett

Love getting my supplies here, old school vibes good inventory, great at helping explain everything and figuring out exactly what you need even if you're unsure yourself what you need

M
Marla Heyward

They are awesome... Water heater and then commode. The two young men who came both times were very polite and efficient. Their entire staff are pleasant

D
d.fitch gibson

We recently used Pender Brothers to help us track down a problem with our HVAC system. They were very responsive and quickly dispatched a technician. Eugene conducted himself in a very polite and professional manner, and unobtrusively spent half a day dismantling, diagnosing, cleaning, installing a replacement assembly and then fastidiously reassembling the whole shebang. Before departing he double checked the system, and described to us what the fix was. He made sure we were satisfied and explained how the improvement he added should keep the issue fixed for years to come. And all the other office staff we dealt with were competent, professional and pleasant to deal with, not to mention hugely responsive and sincere. I highly recommend Pender Brothers to anybody around the Low Country who needs HVAC help!

N
Nancy “Spatina”

What I love about Pender Brothers, in addition to know-how and competency, is how everyone I’ve had contact with treats me. They treat me like a neighbor. The hvac inspectors and installers take the time to explain what they are doing and give tips on what I can do to maintain my hvac. Thank you for going beyond competency to great customer service

Business details

Phone
(843) 525-1703
Address
1851 Ribaut Rd, Port Royal, SC 29935, USA
Hours
Varies — check website

Service area

Based in Beaufort. Serves 3 nearby cities within 20 miles:

Last updated June 25, 2026 · Data from Google Reviews
0

Pender Brothers Inc

4.8$$$$
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