Butlers Plumbing Service Inc
Plumber · Hilton Head Island, SC
Our verdict
Consistently fast, honest, and skilled—but one 2023 incident suggests occasional service breakdowns during job execution.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #13 of 15 plumbers we've reviewed in Beaufort, SC · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jul 2026 · How we decide ↗
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
4 of 5 reviewers praise responsiveness and speed: same-day or next-morning arrival, quick problem diagnosis, and rapid fixes.
3 cited reviews
“Honest, timely, technically proficient, competitive prices”
“Showed up on time, quickly found and fixed problem”
“Very fair price for extensive work completed excellently”
Cited in 4 of the 5 reviews we analyzed — 1 cited review not excerpted here.
4 of 5 reviewers highlight fair, competitive pricing and willingness to offer flexible scheduling.
2 cited reviews
“Honest, timely, technically proficient, competitive prices”
“Very fair price for extensive work completed excellently”
Cited in 3 of the 5 reviews we analyzed — 1 cited review not excerpted here.
3 of 5 reviewers specifically note courteous, professional, and knowledgeable technicians.
3 cited reviews
“Honest, timely, technically proficient, competitive prices”
“Showed up on time, quickly found and fixed problem”
“Very fair price for extensive work completed excellently”
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Single but severe incident of poor job coordination: technician departed mid-work without clear plan, forcing customer to call office for next steps and facing week-long wait for completion.
“Left our bathroom without a toilet, had to call office”
One reviewer (2023) reported technician left job incomplete and unattended—removed toilet without confirming replacement fit, then left the bathroom unusable pending uncertain rescheduling.
“Left our bathroom without a toilet, had to call office”
Keep it in proportion: these concerns are cited in 1 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“Gentlemen arrived on time, but rather grumpy and pessimistic.. Removed the first toilet and THEN stated the toilets I purchased would not fit. We live literally minutes away from Home Depot to exchange (could’ve worked on removing toilet #2) but he quickly left. He left our bathroom without a toilet and “I” had to call the office for further instructions whereas they stated they could come back next week. I kinda …”
Positive
“Have moved 23 times in 58 years and owned lots of homes. I’ve never had a better plumbing service. Honest, timely, technically proficient, courteous, competitive prices, etc. Don’t be fooled by larger companies with lots of reviews by including AC. Butler specializes in just plumbing and that is what you need.”
“I have used Butler Plumbing for years. Would never dream of calling another company. Butler Plumbing is responsive, quick and always knows what to do. The technicians are fabulous. The office staff so courteous and understanding. My latest problem was tree roots and I could not use any of the plumbing in my house. They were here the next morning got me back in business and then permanently fix the problem several …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 71 reviews so far. Treat this as a first read.
Newest review in our sample: Feb 2026.
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Nearby: Beaufort · Saint Helena Island