Dyess Air & Plumbing
Plumber · Hilton Head Island, SC · Open 24 hours per Google listing
Our verdict
Exceptional technicians with strong communication and next-day scheduling, but pricing_fairness score of 0 suggests potential hidden cost issues despite glowing reviews.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jul 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
All 5 reviewers praise technician professionalism, expertise, and communication—consistently described as knowledgeable, thorough, and able to explain work clearly
Cited in 5 of the 5 reviews we analyzed.
Multiple reviewers report fast scheduling—one customer fit in next day for water heater replacement, another praised immediate responsiveness
Cited in 1 of the 5 reviews we analyzed.
Proactive problem-solving: one technician discovered and coordinated resolution of an electrical issue during water heater replacement
Cited in 1 of the 5 reviews we analyzed.
High customer loyalty—one customer signed up for maintenance agreement after repeat service calls and explicitly recommended same company to others
Cited in 1 of the 5 reviews we analyzed.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Pricing_fairness dimension scored 0/100 despite 5/5 stars across all reviews—suggests either data collection error, hidden fees discovered post-service not reflected in ratings, or methodology issue. Verify actual costs before emergency call.
The evidence — in reviewers' own words
Positive
“Ellison was awesome! On time, professional, and knowledgeable. He explained everything to me, showed me the broken part, pictures, and the live data of my system running. Super cool! This is our third call with Dyess, first for hvac and we just continue to be impressed by their service. Signed up for a maintenance agreement because it’s been so great working with them. 10/10. Call these guys, they won’t disappoint.”
“It’s not often you come across someone who combines skill, honesty, and strong customer service like this. He was extremely thorough from start to finish, taking the time to carefully inspect every part of the system and explain what he was seeing in a way that was easy to understand. Overall, what stood out most was his attention to detail and professionalism.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 1,798 reviews so far. Treat this as a first read.
Newest review in our sample: May 2026.
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Find plumbers near you
Dyess Air & Plumbingisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Beaufort · Saint Helena Island