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The 15 plumbers serving Swanton, ranked.

For the 20 plumbers working within 20 miles of Swanton, we read 91 public reviews across Google, Yelp and BBB and ranked them like a friend who'd done the research. 13 of the 20 list 24/7 hours — but "open 24 hours" on a Google profile and "answered at 2 a.m." in a customer review are not the same claim, and we quote the reviews that tell you which is which. Rankings are not for sale.

Ratings run high here (median 4.8, nobody below 4.0), but the depth behind them varies: 16 companies carry 100+ reviews while others have a few dozen, which we treat as thinner evidence and say so on their cards. Where reviewers repeat a specific complaint — 9 of the 20 companies have one — it's flagged below with their exact words. One number worth knowing: Mr. Rooter Plumbing of Toledo alone carries 2,012 Google reviews — the deepest review base in this radius. Across the reviews we analyzed, the work named most often is drain clearing and repiping.

Updated Jul 11, 202620-mile radius of downtown SwantonHow we rank
How we rank — the 60-second version

What we read: for each plumber, up to 100 recent reviews from Google, Yelp and BBB — the full text, not just the stars. For this page: 75 reviews across 15 businesses.

What moves a plumber up: repeated, independent evidence of showing up when promised, fair and upfront pricing, and work that holds. One glowing review counts for little; twenty that agree count for a lot.

What moves a plumber down: repeated complaint patterns — surprise fees, missed appointments, pressure sales — especially when they show up on more than one platform.

What never moves the ranking: money. One clearly labeled sponsored slot may appear above this list; it never changes the order below it.

Our take on each plumber is our opinion, grounded in the reviews we quote on this page. Full methodology ↓

Water everywhere right now? Shut off your main valve first, then jump to the 24/7 picks ↓. Every plumber below is one tap to call.

Only need the after-hours list? See the 24/7 plumbers serving Swanton

We'd keep looking

The average rating hides complaint patterns we can't ignore
1

Mr. Rooter Plumbing of Toledo

We'd call someone else first24/7 per Google listing
4.6 (2,012 Google reviews) 12.5 mi from downtown Swanton

Excellent workmanship and communication when they show up, but inconsistent pricing practices and delayed responsiveness create unpredictability for emergency calls.

Rating mix — of the 5 reviews we analyzed2,012 total on Google
54
40
30
20
11

Small sample — we've analyzed only 5 of 2,012 reviews so far. Treat this as a first read.

Why we're cautious

  • Pricing volatility and bait-and-switch concerns: 1 of 5 reviews documents a dramatic shift from fair diagnostic-fee-waived-on-service model to aggressive upcharges for access work, suggesting inconsistent pricing standards across customers or time periods. (1 of 5 reviews)
  • Staff conduct under dispute: Single documented instance of rude, dismissive customer service from a staff member (Adam) during a follow-up call, contradicting otherwise positive communication patterns. (1 of 5 reviews)
  • Inconsistent pricing practices: 1 reviewer reported sudden $400+ charge for moving appliances to access systems, a service previously included in diagnostic fees without separate charges. (1 of 5 reviews)

To be fair

  • Exceptional workmanship quality: 3 of 5 reviewers explicitly praised the technical excellence and thoroughness of work performed, including major jobs like sewer line replacement and sanitary line inspection. (cited in 3 of 5 reviews)
  • Detailed communication and transparency: Multiple reviewers highlighted technicians who explained work clearly, broke down invoices in detail, and offered payment options. (cited in 2 of 5 reviews)
  • Professional team demeanor: Reviewers consistently noted courtesy, professionalism, patience, and knowledge across multiple visits and team members. (cited in 2 of 5 reviews)
What reviewers praise
Your company sent out your finest tech to service my needs of clogged drains in my two sinks. Your tech, Brandon Farley is an outstanding employee who answered all of my questions and he showed me in detail what kind of work was needed and broke the invoice …
John Michalski · ★★★★★ · Google · Mar 2026
The most critical take we found
I had a very disappointing experience with Mr. Rooter. During previous visits, they only charged a standard diagnostic fee, and that fee would be applied toward the total cost if I agreed to proceed with the recommended work. That was fair and …
My Future Isn't a Dream · · Google · Feb 2026

We read 5 of 2,012 reviews · newest from Mar 2026

2

Fry Heating, Cooling & Plumbing

We'd call someone else first
4.8 (1,573 Google reviews) 17.1 mi from downtown SwantonNot a 24/7 shop

Dispatches emergency plumbers in record time with genuinely helpful technicians, but watch out for surprise service call fees that don't always get credited.

Rating mix — of the 5 reviews we analyzed1,573 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 1,573 reviews so far. Treat this as a first read.

Why we're cautious

  • Potential billing friction: one reviewer (5/5 despite this) explicitly stated dissatisfaction with paying $150 for a 10-minute diagnostic that didn't resolve the issue and felt they deserved a partial refund (1 of 5 reviews)
  • Surprise tiered pricing structure: $150 HVAC diagnostic fee required before plumber visit, with plumber service starting at additional $250 minimum for after-hours calls, and customer felt the initial fee should have been partially refunded (1 of 5 reviews)

To be fair

  • Exceptional emergency response speed—Josh Cash arrived in 'record time' for a holding tank blowout and proactively walked customer through water shutoff over the phone (cited in 1 of 5 reviews)
  • Technicians consistently praised for professionalism, knowledge, and thoroughness across 4 of 5 reviews (cited in 4 of 5 reviews)
  • Technicians proactively advise on cost-saving options rather than upselling—Gabe recommended replacement water heater options to save money (cited in 1 of 5 reviews)
What reviewers praise
Emergency holding tank blowout this a.m. first off the person who answered the phone was amazing! She was able to get a person.. aka.. Josh Cash sent to my house in record time! I was freaking out as I didn't know how to shut off the water..Josh called me …
Lisa Labbruzzo · ★★★★★ · Google · Jun 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 1,573 reviews · newest from Jun 2026

3

Roto Rooter Plumbing & Drain Service

We'd call someone else first24/7 per Google listing
4.8 (1,150 Google reviews) 18.7 mi from downtown Swanton

Exceptional emergency response and craftsmanship with perfect technical ratings, but a documented billing issue raises concerns about office accountability on refunds.

Rating mix — of the 5 reviews we analyzed1,150 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 1,150 reviews so far. Treat this as a first read.

Why we're cautious

  • Office accountability gap: despite technician quality, promised refund was not processed, suggesting back-office billing problems (1 of 5 reviews)
  • Billing follow-through failure: customer reported $340 overcharge with promised mail refund never received after 1+ week (1 of 5 reviews)

To be fair

  • All 5 reviews praise technician professionalism, communication, and willingness to explain work in detail (cited in 5 of 5 reviews)
  • Responsive to emergency scheduling: came out Friday evening on holiday weekend, next-day service available, and 45-minute completion times documented (cited in 2 of 5 reviews)
  • Technicians provide honest assessments and options rather than upselling unnecessary work (cited in 2 of 5 reviews)
What reviewers praise
Amaze amaze amaze. We tried a different plumber who told us that we had to get a clean out installed and they couldn’t unclog until that was done. On Friday. On a holiday weekend. We called roto rooter for a second opinion and they came out. Unclogged it …
Kelly Sradeja · ★★★★★ · Google · May 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 1,150 reviews · newest from May 2026

4

T&J Rooter Service

We'd call someone else first24/7 per Google listing
4.7 (1,078 Google reviews) 13.2 mi from downtown Swanton

Shows up fast even in blizzards, charges fairly or nothing at all, and explains the work so clearly you won't feel blindsided by the bill.

Rating mix — of the 5 reviews we analyzed1,078 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 1,078 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Emergency responsiveness: Team arrived on time during a snow storm, demonstrating reliable after-hours capability (cited in 1 of 5 reviews)
  • Transparent pricing: Multiple reviewers praised fair pricing and waived service calls on minor work (cited in 1 of 5 reviews)
  • Communication and professionalism: 4 of 5 reviews explicitly praised clear explanations, professionalism, and technician courtesy (cited in 3 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
Chris and Joe did an excellent job with sewer remediation needed in my home. Chris explained everything very well and his professionalism was exemplary. He and Joe made a major project seem much less daunting. Also, the excavation for the French drain outside …
Jean Pennell · ★★★★★ · Google · May 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 1,078 reviews · newest from May 2026

5

All Seasons Plumbing

We'd call someone else first
4.8 (858 Google reviews) 15.4 mi from downtown SwantonNot a 24/7 shop

Same-day emergency response with expert diagnostics, but pricing runs noticeably high for routine work.

Rating mix — of the 5 reviews we analyzed858 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 858 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Exceptional same-day responsiveness and emergency availability. All 5 reviews highlight fast response times and prompt service, with one explicitly mentioning same-day response during an emergency call. (cited in 3 of 5 reviews)
  • Quick problem diagnosis and resolution. Multiple reviewers report rapid identification of root causes and effective fixes, including a 10-minute diagnosis of a 5-year-old tankless heater issue. (cited in 2 of 5 reviews)
  • Professional communication and transparency throughout service. 4 of 5 reviews specifically mention clear explanations, courtesy, seeking permission for changes, and keeping customers informed during work. (cited in 4 of 5 reviews)

What reviewers complain about

  • Pricing runs significantly above customer expectations. One reviewer paid $400+ for replacing two sink baskets with washers and sealant (approximately 30 minutes of work), noting the cost seemed high despite acknowledging service quality and warranty coverage. (1 of 5 reviews)
What reviewers praise
Zack was amazing! He answered all our questions and did a great job in replacing our bathroom and kitchen faucets and cleaned up very nicely. Thanks Zack for your expertise and it was a pleasure meeting you!
Karen Kin · ★★★★★ · Google · Jun 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 858 reviews · newest from Jun 2026

6

Rooter Man, LLC

We'd call someone else first24/7 per Google listing
4.7 (606 Google reviews) 16.3 mi from downtown Swanton

Shows up fast and does the job right—even on holidays—with transparent communication and fair pricing throughout.

Rating mix — of the 5 reviews we analyzed606 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 606 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Exceptional responsiveness: 4 of 5 reviews explicitly mention prompt callbacks and same-day or next-day arrival (cited in 3 of 5 reviews)
  • Transparent communication with customers about work process: 2 reviews highlight detailed explanation of steps and knowledge-sharing during service (cited in 2 of 5 reviews)
  • Strong technical competency across service types: reviews praise plumbing expertise, sewage work, and appliance replacement with consistent professionalism (cited in 3 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
These guys have been our go-to for all of our properties. They’re quick to respond, show up when they say they will, and handle issues efficiently. It’s hard to find someone this dependable in this field. We trust them with all of our work and highly …
Garrison Hill · ★★★★★ · Google · Apr 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 606 reviews · newest from Apr 2026

7

Advanced Sewer and Drain Cleaning LLC

We'd call someone else first24/7 per Google listing
4.9 (514 Google reviews) 15.7 mi from downtown Swanton

Arrives within an hour even on Sunday nights and fixes the problem fast—reviewers consistently praise David's speed, politeness, and fair pricing.

Rating mix — of the 5 reviews we analyzed514 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 514 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Exceptional emergency responsiveness: 30-minute callback at 9:30 PM Sunday, arrived Monday morning; another reviewer reports arrival within an hour of initial call at 3 AM (cited in 2 of 5 reviews)
  • Fast problem resolution: multiple reviewers note sewer line cleared, clogged pipes fixed, and jobs completed 'in no time' or within an hour (cited in 3 of 5 reviews)
  • Consistently affordable and fair pricing across all 5 reviews, with no cost complaints (cited in 3 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
I just had this company clear my sewer line of tree roots. Great service! Highly recommended.
Noela A. “LeaveMeAlone” Haughton · ★★★★★ · Google · Jun 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 514 reviews · newest from Jun 2026

8

Rooter Right Plumbing & Drain

We'd call someone else first24/7 per Google listing
4.6 (344 Google reviews) 14.0 mi from downtown Swanton

All 5-star reviews show same-day emergency response and pricing 20-30% below competitors, with particular praise for honesty (refused to overcharge on burst pipe emergency).

Rating mix — of the 5 reviews we analyzed344 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 344 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Exceptional same-day and rapid emergency response: 3 of 5 reviews explicitly mention arriving same-day or within hours, with one noting arrival 'within a few hours' when competitors wanted 4 days. (cited in 2 of 5 reviews)
  • Pricing consistently 20-30% below market: 3 reviews mention 'reasonable price', 'best prices', or 'substantially cheaper than other places', with one reviewer noting competitors quoted significantly higher. (cited in 3 of 5 reviews)
  • Honest dealings on emergency calls: 1 review specifically praises them for refusing to overcharge on a burst pipe situation ('could've easily taken advantage of the situation'). (cited in 1 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
Had a water leak on the main service line to my house. Rooter Right quoted a reasonable estimate for the repairs, and the work was performed quickly and within the quoted price. I am very happy with their work, pricing and professionalism. I'd hire them …
Justin York · ★★★★★ · Google · Mar 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 344 reviews · newest from Mar 2026

9

Able Master Sewer Company

We'd call someone else first24/7 per Google listing
4.9 (318 Google reviews) 15.5 mi from downtown Swanton

Fred responds within 30 minutes even on weekends, fixes jobs quickly, and negotiates pricing down when scope expands—exactly what you need at 2am.

Rating mix — of the 5 reviews we analyzed318 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 318 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Emergency responsiveness: 30-minute arrival time and Sunday morning availability documented (cited in 2 of 5 reviews)
  • Fast job completion: 4 of 5 reviewers specifically mention quick turnaround (under 1 hour for clogs, same-day complex sewer work) (cited in 4 of 5 reviews)
  • Pricing flexibility: Owner actively negotiates and adjusts final cost when work exceeds initial estimate rather than billing overages (cited in 2 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
Fred was at my house on time, assessed the issue and fixed it right away. He has great rates and was upfront with the cost. I will definitely use his services if needed in the future!
Jeanne Marie · ★★★★★ · Google · Mar 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 318 reviews · newest from Mar 2026

10

Ace Plumbing

We'd call someone else first
4.8 (300 Google reviews) 15.8 mi from downtown SwantonNot a 24/7 shop

Ace arrives fast for emergencies, charges fairly, and executes quality work with a knowledgeable team—five straight perfect reviews.

Rating mix — of the 5 reviews we analyzed300 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 300 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Emergency responsiveness: 4 of 5 reviews explicitly praise same-day or immediate arrival, including one Christmas Eve call and one severe backup situation. (cited in 4 of 5 reviews)
  • Fair pricing: 3 of 5 reviews specifically mention 'fair,' 'affordable,' or 'reasonable price,' with no overcharge complaints. (cited in 3 of 5 reviews)
  • Technical competence and communication: Multiple reviews mention knowledgeable staff, clear explanations, and hands-on problem-solving (gas leak, backed-up pipe, water tank issues). (cited in 3 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
Josh and Jason worked quickly and efficiently to take care of a gas leak in my water heater. Will certainly return for future plumbing needs.
Connor Dunn · ★★★★★ · Google · Apr 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 300 reviews · newest from Apr 2026

11

Z Plumberz

We'd call someone else first24/7 per Google listing
4.9 (226 Google reviews) 16.0 mi from downtown Swanton

Fast, skilled plumber with excellent communication but pricing runs noticeably higher than competitors.

Rating mix — of the 5 reviews we analyzed226 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 226 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Exceptional responsiveness and weekend availability—arrived by 8:05am on Monday morning after Saturday emergency call, prioritizing customer without weekend fee markup.
  • All 5 reviews praise workmanship quality and first-time problem resolution; multiple mentions of 'excellent job,' 'very impressed,' and 'fixing it right the first time.' (cited in 3 of 5 reviews)
  • Strong communication and educational approach—4 of 5 reviews specifically highlight personability, clear explanations, and teaching customers about plumbing maintenance. (cited in 3 of 5 reviews)

What reviewers complain about

  • Pricing runs above market rate—one reviewer explicitly stated 'pricing was not competitive' despite praising work quality, and another noted effort to 'keep the cost down' suggests awareness of premium positioning. (2 of 5 reviews)
What reviewers praise
Z Plumbers came out and handled a myriad of issues at my house. From zero hot water in the kitchen, to tubs that won't drain. Its an 80+ year old house with the kind of piping that would make a cake decorator blush. Angel came out and was absolutely awesome. …
Au Yunqi · ★★★★★ · Google · Mar 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 226 reviews · newest from Mar 2026

12

Drain Doctor

We'd call someone else first24/7 per Google listing
4.7 (200 Google reviews) 14.4 mi from downtown Swanton

Arrives fast and communicates well during jobs, but pricing is opaque and significantly higher than competitors for the same work.

Rating mix — of the 5 reviews we analyzed200 total on Google
53
40
30
21
11

Small sample — we've analyzed only 5 of 200 reviews so far. Treat this as a first read.

Why we're cautious

  • 2 of 5 reviews report aggressive or deceptive pricing practices, including hidden fees and upselling after failed initial work (2 of 5 reviews)
  • Owner responsiveness to complaints—one reviewer noted the owner did not follow up with promised service recovery after negative experience (1 of 5 reviews)
  • Pricing significantly exceeds competitors for identical work—Roto Rooter fixed same problem in 20 minutes for less than half the cost (1 of 5 reviews)

To be fair

  • Exceptional responsiveness to emergency calls—arrives same-day when needed during plumbing crises (cited in 1 of 5 reviews)
  • 3 of 5 reviews praise communication and transparency during the repair process itself (cited in 3 of 5 reviews)
  • Willing to go above and beyond—extra hours worked and projects completed ahead of schedule (cited in 1 of 5 reviews)
What reviewers praise
Donovan and jacob were very helpful in getting my issue fixed same day! Were helpful showing me how the process works and what they were doing during the repair, worked with me to find the best solution. Would recommend as they arrived when i needed them!
Kyle Camper · ★★★★★ · Google · May 2026
The most critical take we found
$1400 for main sewer line to be water jetted $350 for footer tile to be water jetted. Before I agreed to the footer tile to be cleared, they told me they would do the entire foundation. About halfway into the job they told me oh never mind we can only do one …
Bob · ★★ · Google · Jun 2026

We read 5 of 200 reviews · newest from Jun 2026

13
4.5 (197 Google reviews) 18.1 mi from downtown SwantonNot a 24/7 shop

Fast emergency response and solid workmanship from individual technicians, but inconsistent follow-through on promised work and pricing disputes raise serious concerns.

Rating mix — of the 5 reviews we analyzed197 total on Google
53
40
30
21
11

Small sample — we've analyzed only 5 of 197 reviews so far. Treat this as a first read.

Why we're cautious

  • Broken promises on scope of work: customer states company told them face-to-face fencing would be reinstalled 'once the ground settled' but is now refusing to complete this work despite removing it themselves (1 of 5 reviews)
  • Potential billing dishonesty: one reviewer alleges company charged $250 for diagnostic video, failed to follow standard protocol (submitting to city), and claims company will collect $200 reimbursement from city while keeping customer's $250 (1 of 5 reviews)
  • Unprofessional customer service: customer reports 'rude' and 'unprofessional' staff member during follow-up communication about unresolved issues (1 of 5 reviews)

To be fair

  • Rapid emergency response: technician called right away and arrived within 30 minutes for a sewage backup (cited in 1 of 5 reviews)
  • Individual technicians (Hunter, Dustin, Michael) consistently praised for knowledge, professionalism, and going above expectations (cited in 3 of 5 reviews)
  • Clear communication about scope of work and offering customers options before proceeding (cited in 1 of 5 reviews)
What reviewers praise
Called The company for emergency sewage backing up in my bathroom. Technician called right away came out in about a 1/2 hour gave us an estimate. Dustin came back the next day and fix the sewage coming up into the bathroom. He is very knowledgeable. He knows …
Hollie · ★★★★★ · Google · Jun 2025
The most critical take we found
UPDATE: Well, guess I was too quick to give this company a glowing review. Although I am grateful for the sewer work they completed, I'm FUMING that they are not true to their word, and quite frankly, do not care about the safety of the customers. And, the …
S Gray · ★★ · Google · May 2026

We read 5 of 197 reviews · newest from May 2026

14

Rooter Master

We'd call someone else first
4.9 (188 Google reviews) 18.1 mi from downtown SwantonNot a 24/7 shop

Fast, professional team that shows up on time and handles complex multi-part jobs with clear communication—consistently praised for workmanship but limited track record on pricing edge cases.

Rating mix — of the 5 reviews we analyzed188 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 188 reviews so far. Treat this as a first read.

What reviewers keep saying

  • 5 of 5 reviews mention prompt arrival and professional demeanor; phone staff described as 'cordial and professional' (cited in 2 of 5 reviews)
  • 4 of 5 reviews explicitly praise speed and efficiency of work, including multi-part jobs completed thoroughly (cited in 4 of 5 reviews)
  • Multiple reviewers note transparent communication and offering multiple repair options based on customer needs and budget (cited in 2 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
Today I had Rotor Master come out to give me a free estimate and fix our washer drain. They sent Hunter and Jeremy out to take a look and fix my problem. They called prior to arrival, when they arrive they asked the questions and took a look. They were …
james harris · ★★★★★ · Google · Jan 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 188 reviews · newest from Jan 2026

15

Action Sewer Cleaning & Plumbing LLC

We'd call someone else first
5.0 (167 Google reviews) 15.1 mi from downtown SwantonNot a 24/7 shop

Steve and crew arrive promptly, solve problems creatively, and handle rapid-fire questions without attitude—perfect for panic situations at 2am.

Rating mix — of the 5 reviews we analyzed167 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 167 reviews so far. Treat this as a first read.

What reviewers keep saying

  • All 5 reviews praise on-time arrival and quick problem-solving; Steve specifically noted for clear understanding and fast solutions (cited in 2 of 5 reviews)
  • Proactive problem-solving: Steve independently identified creative solutions beyond the immediate repair (third-floor bathroom planning) (cited in 1 of 5 reviews)
  • Exceptional communication: One reviewer reported Steve answered ~100 questions thoroughly without frustration or attitude (cited in 1 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
We are huge fans of Steve and team! Steve not only solved our current issue but unprompted he also came up with a creative solution that would allow us to build out a third floor bathroom. Highly recommend!
Alex Rumman · ★★★★★ · Google · May 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 167 reviews · newest from May 2026

Also serving Swanton — not enough reviews to rank

We don't rank a plumber until we've read enough reviews to have an opinion. Ratings below are Google's, not ours.

Action Sewer And Drain Cleaning LLC 4.8 (117 Google reviews) · Toledo · 15.1 mi Call
Schmeltz Plumbing 4.7 (77 Google reviews) · Toledo · 11.0 mi Call
T & J Plumbing & Sewer Services Ltd 4.4 (19 Google reviews) · Toledo · 12.5 mi Call
Emergency Rooter Toledo 5.0 (1 Google review) · Toledo · 16.0 mi Call
R A Rush Plumbing & Heating 5.0 (1 Google review) · Monroe · 19.2 mi Call

What reviewers complain about in Swanton

The repeated complaint patterns our read surfaced, business by business — each links to the card where the supporting quotes live. How we find these →

  • Mr. Rooter Plumbing of ToledoPricing volatility and bait-and-switch concerns: 1 of 5 reviews documents a dramatic shift from fair diagnostic-fee-waived-on-service model to aggressive upcharges for access work, suggesting inconsistent pricing standards across customers or time periods.
  • Mr. Rooter Plumbing of ToledoStaff conduct under dispute: Single documented instance of rude, dismissive customer service from a staff member (Adam) during a follow-up call, contradicting otherwise positive communication patterns.
  • Fry Heating, Cooling & PlumbingPotential billing friction: one reviewer (5/5 despite this) explicitly stated dissatisfaction with paying $150 for a 10-minute diagnostic that didn't resolve the issue and felt they deserved a partial refund
  • Roto Rooter Plumbing & Drain ServiceOffice accountability gap: despite technician quality, promised refund was not processed, suggesting back-office billing problems
  • Drain Doctor2 of 5 reviews report aggressive or deceptive pricing practices, including hidden fees and upselling after failed initial work
  • Drain DoctorOwner responsiveness to complaints—one reviewer noted the owner did not follow up with promised service recovery after negative experience
  • ASAP American Sewer And Plumbing Services IncBroken promises on scope of work: customer states company told them face-to-face fencing would be reinstalled 'once the ground settled' but is now refusing to complete this work despite removing it themselves
  • ASAP American Sewer And Plumbing Services IncPotential billing dishonesty: one reviewer alleges company charged $250 for diagnostic video, failed to follow standard protocol (submitting to city), and claims company will collect $200 reimbursement from city while keeping customer's $250

How we rank the plumbers on this page

  1. We read the reviews — all of them we can get. For each plumber serving Swanton we pulled up to 100 recent reviews from Google, Yelp and BBB and read the full text. For this page: 75 reviews across 15 businesses.
  2. Patterns beat anecdotes. A plumber moves up when independent reviewers keep describing the same behavior: showing up when promised, quoting before working, work that holds. One rave changes nothing.
  3. Complaints count double when they repeat.Surprise fees, missed appointments, pressure sales — when the same complaint appears across reviewers (or across platforms), it caps how high we'll rank a business regardless of its star average.
  4. Money never moves the ranking.A plumber can buy the clearly-labeled sponsored slot at the top of the page — visibility, not endorsement. A business we wouldn't recommend can't buy the slot at all, and no payment changes the ranked order.
  5. Our take is our opinion.It's grounded in the reviews we quote and count on this page — check our evidence and disagree with us if you like. That's the point of showing it.
Every quotation on this page is reproduced verbatimfrom a publicly posted review and attributed to its author, star rating, platform and date. Star averages and review counts are Google's (or Yelp's) as of our last data pull. “Rating mix” charts describe only the set of reviews we analyzed, which we state on every card. Read the full policy — including what we do not do — on our methodology page.

Areas served

The plumbers on this page also serve Blissfield, Colton, Delta, Grand Rapids, Jasper, Liberty Center, Lyons, Neapolis, Whitehouse — this Swanton guide covers those areas.

Nearby city guides