T & J Plumbing & Sewer Services Ltd
Plumber · Toledo, OH · Open 24 hours per Google listing
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Our verdict
Expert diagnostics and efficient work, but communication issues and inconsistent technician professionalism create friction—great for referrals, risky for direct calls.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Advertises 24-hour service on its Google profile — no reviews we analyzed mention after-hours response either way.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Superior equipment and efficiency: uses power washers instead of snaking, completing jobs in 45 minutes versus 2-3 hours with competitors
1 cited review
“only needed 45 minutes versus 2-3 hours”
Fast emergency response: completed sump pump replacement diagnosis and work within 48 hours after initial contact
1 cited review
“completed the work within 48 hours”
Warranty coverage: honored warranty work without charging additional fees for follow-up pipe cleaning
1 cited review
“without charging anything additional for warranty work”
Problem-solving capability: able to complete jobs competitors refused or botched, including backup sump pump replacement
1 cited review
“completed the work within 48 hours”
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Multiple incidents of poor technician behavior and attitude: 2 of 5 reviews specifically mention rude, condescending, or disrespectful demeanor from technicians
“technician exhibited rude and condescending demeanor”
Red flag
Scope creep and repeated visits: one contract required multiple measurement visits over several months, forcing customer to leave work repeatedly
“technician exhibited rude and condescending demeanor”
Inconsistent technician professionalism: multiple reviews cite rude, condescending, or disrespectful behavior from field technicians
“technician exhibited rude and condescending demeanor”
Cited in 2 of the 5 reviews we analyzed.
Poor diagnostic process: technician began excavation without permission or proper site inspection before providing estimate
Cited in 1 of the 5 reviews we analyzed.
Pricing not transparently communicated: quoted $150+ higher than competitors without clear justification; multiple reviews flag pricing concerns despite 74/100 fairness score
“only needed 45 minutes versus 2-3 hours”
Cited in 2 of the 5 reviews we analyzed.
Keep it in proportion: these concerns are cited in 3 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“I would like to express my concerns regarding the repeated visits for measurements related to the ongoing project. The technician, John, exhibited a rude and condescending demeanor during our phone conversation. He attempted to assert that there had only been one visit for measurements, despite my presence during each visit, and a different technician completing the measurements each visit. I inquired whether this …”
“Called the company for a free estimate. Customer service on the phone was great. HOWEVER, when the technician arrived for my estimate, he started to dig-up my yard without permission; never inspected our sewer main to determine the problem; yet quoted a price for cleaning out the blockage (causing our sewer drain to backup). Quoted price was $150 HIGHER than their competitors (who's customer service was as if not …”
Positive
“Prompt. Professional. The first employee could not figure out the leak, and he called his partner who came to assist and they fixed it together. A month later, there were still some issues. I was scheduled for the same day, and since it was under warranty the work was completed at the same time (additional work/ Pipe cleaning). Without charging anything additional. The only thing I would recommend is that the first …”
“Expensive, but worth it. They actually have giant power washers in their trucks so they can fully blast out your clogged pipes. We used to call Drain Doctor, but they just snake the pipes. That works for about a year until that small hole they open with the snake gets clogged again. The power washers also make for short service calls. Drain Doctor would come out for 2-3 hours while T&J only needed 45~ minutes. Even …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 19 reviews so far. Treat this as a first read.
Newest review in our sample: Feb 2025.
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Find plumbers near you
T & J Plumbing & Sewer Services Ltdisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Toledo · Swanton · Clay Center