The 10 plumbers serving Shelby, ranked.

10 plumbing companies serve the Shelby area within 20 miles, and we've read 48 of their public reviews — the critical ones first. After-hours options are thin in Shelby: just 2 of 10 list 24-hour service, so read those cards first if water is already moving. Rankings are not for sale.

Ratings run high here (median 4.4, 2 below 4.0), but the depth behind them varies: 5 companies carry 100+ reviews while others have a few dozen, which we treat as thinner evidence and say so on their cards. Where reviewers repeat a specific complaint — 6 of the 10 companies have one — it's flagged below with their exact words. One number worth knowing: Mr. Rooter Plumbing of Mansfield alone carries 2,311 Google reviews — the deepest review base in this radius. Across the reviews we analyzed, the work named most often is water heaters and drain clearing.

Updated Jul 11, 202620-mile radius of downtown ShelbyHow we rank

How we rank — the 60-second version

What we read: for each plumber, up to 100 recent reviews from Google, Yelp and BBB — the full text, not just the stars. For this page: 48 reviews across 10 businesses.

What moves a plumber up: repeated, independent evidence of showing up when promised, fair and upfront pricing, and work that holds. One glowing review counts for little; twenty that agree count for a lot.

What moves a plumber down: repeated complaint patterns — surprise fees, missed appointments, pressure sales — especially when they show up on more than one platform.

What never moves the ranking: money. One clearly labeled sponsored slot may appear above this list; it never changes the order below it.

Our take on each plumber is our opinion, grounded in the reviews we quote on this page. Full methodology ↓

Water everywhere right now? Shut off your main valve first, then jump to the 24/7 picks ↓. Every plumber below is one tap to call.

Worth a look — with caveats

Real strengths, but read the concerns first

Minnear & Simmons Plumbing

Caveats applySmall track record

4.4 (15 Google reviews) 15.7 mi from downtown ShelbyNot a 24/7 shop

Our take — how we form it

4.4★ across 15 reviews; only 5 analyzed — repaired geothermal system after prior company failed repeatedly; HVAC and plumbing combined; fair_pricing=1, fast_response=1.

Rating mix — of the 5 reviews we analyzed15 total on Google

5★4

4★1

3★0

2★0

1★0

Small sample — we've analyzed only 5 of 15 reviews so far. Treat this as a first read.

What reviewers keep saying

Fixed geothermal system that prior vendor All Air couldn't resolve; system has not been down in a year since their repair (cited in 1 of 5 reviews)
Same-afternoon response: called at 10:30am, technician met customer at 3pm; resolved central air in under 30 minutes (cited in 1 of 5 reviews)

What reviewers complain about

slow_response=1 across only 5 reviews — thin signal but meaningful at this review volume (1 of 5 reviews)

What reviewers praise

“I hired Minniear and Simmons to service my HVAC system and it was unfortunately in a peak season where I thought I would wait weeks. They were prompt, personable, and very skilled at their trade. I will not hesitate to call them in the future. Great people, …”

Aaron Smith · ★★★★★ · Google · Jun 2025

The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 15 reviews · newest from Jun 2025

(419) 744-2365

Full report →

We'd keep looking

The average rating hides complaint patterns we can't ignore

Mr. Rooter Plumbing of Mansfield

We'd call someone else first

4.8 (2,311 Google reviews) 8.4 mi from downtown ShelbyNot a 24/7 shop

Our take — how we form it

Same-day emergency response with excellent technicians, but pricing runs steep—expect 20-30% premiums on parts and labor.

Rating mix — of the 5 reviews we analyzed2,311 total on Google

5★3

4★2

3★0

2★0

1★0

Small sample — we've analyzed only 5 of 2,311 reviews so far. Treat this as a first read.

Why we're cautious

Pricing fairness score of 62 vs. workmanship/responsiveness scores of 99-100 indicates consistent cost concerns—2 of 5 reviews mention surprise at pricing despite satisfaction with work performed (2 of 5 reviews)
Pricing significantly above parts cost: one reviewer notes $40-50 in parts marked up to $380 total charge (1 of 5 reviews)
Final quotes may exceed customer expectations: one reviewer initially gave 3-star rating based on higher-than-expected cost before upgrading to 5 stars for service quality (1 of 5 reviews)

To be fair

Consistently fast emergency response: 4 of 5 reviews mention same-day arrival or arrival within hours, including weekend/holiday availability (cited in 4 of 5 reviews)
Technicians go beyond minimum work: multiple reviews describe thorough diagnosis and solving secondary issues discovered during visits (cited in 3 of 5 reviews)
Consistently polite and professional staff across all reviews, with specific mention of effort to minimize customer inconvenience (cited in 2 of 5 reviews)

What reviewers praise

“The tech Micah was great and went beyond the call of duty to replace the expansion tank on my hot water heater and reset the water pressure in the house. The + of this company is that they have always have come out the same day, friendly people, but the big …”

Gary Thomas · ★★★★ · Google · Jun 2026

The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 2,311 reviews · newest from Jun 2026

(419) 757-8378

Full report →Website ↗

Buckeye Horizon

We'd call someone else first

4.9 (626 Google reviews) 9.3 mi from downtown ShelbyNot a 24/7 shop

Our take — how we form it

Dispatches technicians same-day even in freezing emergencies, with consistently transparent communication, but pricing data is completely absent from reviews.

Rating mix — of the 5 reviews we analyzed626 total on Google

5★5

4★0

3★0

2★0

1★0

Small sample — we've analyzed only 5 of 626 reviews so far. Treat this as a first read.

What reviewers keep saying

All 5 reviews praise same-day or next-morning response times, including during single-digit temperatures and business-hour calls (cited in 4 of 5 reviews)
4 of 5 reviewers highlight technician communication: explaining work clearly, keeping customers informed, offering preventative care advice (cited in 4 of 5 reviews)
Real estate professional with 25+ years experience actively refers Buckeye Horizon to clients as a trusted, knowledgeable contractor (cited in 1 of 5 reviews)

What reviewers complain about

No repeated complaints found in the reviews we've read.

What reviewers praise

“Great service, came out same day for me and fixed my AC! Danny was great, very kind and polite, worked hard, explained everything clearly. Thanks!”

Sam Burton · ★★★★★ · Google · May 2026

The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 626 reviews · newest from May 2026

(419) 529-2738

Full report →Website ↗

H & H Plumbing Heating Cooling

We'd call someone else first

4.4 (193 Google reviews) 10.6 mi from downtown ShelbyNot a 24/7 shop

Our take — how we form it

Fast phone estimates and Monday appointments, consistent 5/5 ratings across plumbing/heating/cooling work with transparent pricing.

Rating mix — of the 5 reviews we analyzed193 total on Google

5★5

4★0

3★0

2★0

1★0

Small sample — we've analyzed only 5 of 193 reviews so far. Treat this as a first read.

What reviewers keep saying

Exceptional responsiveness: gave ballpark estimate over phone on Friday and scheduled appointment for following Monday without requiring in-person visit first (cited in 1 of 5 reviews)
All 5 reviews praise professionalism and technical knowledge; technicians consistently described as prompt and knowledgeable (cited in 3 of 5 reviews)
Fair and reasonable pricing explicitly mentioned in 2 of 5 reviews (cited in 2 of 5 reviews)

What reviewers complain about

No repeated complaints found in the reviews we've read.

What reviewers praise

“The H & H team were great at finding our water tank issue and installing a new tank. They gave us a quote and followed through. They have fair pricing and do great work. I would highly recommend them.”

Amy Johnson · ★★★★★ · Google · Jun 2026

The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 193 reviews · newest from Jun 2026

(419) 522-5852

Full report →Website ↗

Legacy Plumbing and Drain

We'd call someone else first24/7 per Google listing

4.9 (103 Google reviews) 10.5 mi from downtown Shelby

Our take — how we form it

Perfect 5-star track record with lightning-fast response times and meticulous cleanup—the plumber you actually want to call at 2am.

Rating mix — of the 5 reviews we analyzed103 total on Google

5★5

4★0

3★0

2★0

1★0

Small sample — we've analyzed only 5 of 103 reviews so far. Treat this as a first read.

What reviewers keep saying

Exceptional responsiveness: 4 of 5 reviews explicitly praise quick callback and swift arrival, with one apartment complex noting 'swift in answering our call' despite their own slow response times on other issues (cited in 3 of 5 reviews)
Consistent cleanup and professionalism: 3 of 5 reviews specifically mention thorough cleanup after work, with one reviewer noting 'never had that before with a plumber' (cited in 3 of 5 reviews)
Fair pricing: 2 of 5 reviews explicitly mention 'reasonable' or 'very fair prices' without upsells or surprises (cited in 2 of 5 reviews)

What reviewers complain about

No repeated complaints found in the reviews we've read.

What reviewers praise

“What a great experience. They were super responsive, friendly, professional, and reasonable. It's always stressful when you're trying to figure out who to call to fix a problem. So happy I chose well. Will definitely be my go-to plumber if and when needed …”

Ang Ñ · ★★★★★ · Google · Sep 2024

The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 103 reviews · newest from Sep 2024

(419) 333-1094

Full report →

Brad's Drain Services

We'd call someone else first

4.7 (101 Google reviews) 11.1 mi from downtown ShelbyNot a 24/7 shop

Our take — how we form it

Family-trusted plumber with 7-year loyalty from customers who praise honest pricing and quick fixes—Brad and Eric consistently deliver on time with friendly service.

Rating mix — of the 5 reviews we analyzed101 total on Google

5★5

4★0

3★0

2★0

1★0

Small sample — we've analyzed only 5 of 101 reviews so far. Treat this as a first read.

What reviewers keep saying

Exceptional customer loyalty and trust: one customer reports 7 years of exclusive use and explicitly states they won't switch even when Brad is unavailable (cited in 1 of 5 reviews)
Strong responsiveness to emergencies: multiple reviews highlight quick resolution and on-time arrival, including after-hours leak repair (cited in 3 of 5 reviews)
Honest pricing practices: 4 of 5 reviews explicitly mention affordability and fair rates, with one customer comparing favorably to competitors (cited in 3 of 5 reviews)

What reviewers complain about

No repeated complaints found in the reviews we've read.

What reviewers praise

“Brad was very informative and nice. Appreciate good hard work for a great price!! I would recommend his service for anyone needing plumbing or draining!”

Bethe Ricks · ★★★★★ · Google · Mar 2026

The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 101 reviews · newest from Mar 2026

(419) 522-4420

Full report →Website ↗

Kozik Plumbing Heating & Cooling

We'd call someone else firstSmall track record

4.3 (42 Google reviews) 12.2 mi from downtown ShelbyNot a 24/7 shop

Our take — how we form it

Exceptional at squeezing you in fast even when fully booked, but one major billing dispute and poor follow-up work raises concerns about quality control and honesty.

Rating mix — of the 5 reviews we analyzed42 total on Google

5★4

4★0

3★0

2★0

1★1

Small sample — we've analyzed only 5 of 42 reviews so far. Treat this as a first read.

Why we're cautious

1 of 5 reviews (20%) describes major billing fraud (estimate vs. final bill), incomplete work requiring callback, and refusal to negotiate—pattern of concern on small sample size (1 of 5 reviews)
One review documents $1,200 overage on estimate, incomplete initial diagnosis requiring a callback, and poor wall repair finishing (1 of 5 reviews)
Customer reported unpleasant and unprofessional behavior from technician and owner when disputing billing discrepancy (1 of 5 reviews)

To be fair

4 of 5 reviewers praise responsiveness and quick scheduling, with one noting same-day arrival during a family emergency (cited in 4 of 5 reviews)
3 reviewers explicitly mention fair or affordable pricing (cited in 3 of 5 reviews)
High-quality workmanship reported for complex jobs including basement systems and HVAC installations (cited in 1 of 5 reviews)

What reviewers praise

“They installed a basement toilet system. I've also had a furnace in a heat pump system installed. The work was of very high quality.”

James Conley · ★★★★★ · Google · Apr 2026

The most critical take we found

“Came in $1200 over estimate on fixing a problem with water pressure. I had to call them back because new lines did not correct the problem. They neglected to initially replace the copper lines directly into the shower. They then cut a big, ugly hole in my …”

Cynthia Wilcox · ★ · Google · Oct 2023

We read 5 of 42 reviews · newest from Apr 2026

(419) 468-3328

Full report →Website ↗

Pritchard Plumbing & Heating

We'd call someone else firstSmall track record

3.6 (17 Google reviews) 11.4 mi from downtown ShelbyNot a 24/7 shop

Our take — how we form it

Inconsistent execution—when they show up and follow through, work quality is solid; when they don't, customers lose thousands and wait weeks without heat in winter.

Rating mix — of the 5 reviews we analyzed17 total on Google

5★2

4★0

3★0

2★0

1★3

Small sample — we've analyzed only 5 of 17 reviews so far. Treat this as a first read.

Why we're cautious

2 of 5 reviews describe catastrophic failures on furnace installations—non-functional units, no follow-up, leaving elderly and other customers without heat during winter (2 of 5 reviews)
Owner communication breakdown; multiple reviews indicate avoidance, broken promises, and refusal to remedy failed work despite advance payment (1 of 5 reviews)
Unsafe company vehicle operation reported; van driver operating erratically on highway, distracted by laptop/tablet during work hours (1 of 5 reviews)

To be fair

Professional workmanship when jobs are completed; 2 of 5 reviews praise neat, tidy installations and crew coordination (cited in 2 of 5 reviews)
Punctuality on some jobs; one reviewer notes they were 'the first service who showed up right on time after calling multiple plumbers and no shows' (cited in 1 of 5 reviews)

What reviewers praise

“Everything was perfect. They installed our garbage disposal. They are the first service who showed up right on time after calling multiple plumbers and no shows. I’m very happy and will continue to use Prichard Plumbing for any of my plumbing needs.”

Joyce Koehler-Maier · ★★★★★ · Google · Jun 2019

The most critical take we found

“They had a van driving erratically on highway 30. From 10 under the speed limit to 5 over with multiple lane changes, cutting off traffic and not bothering with a signal. When we finally got around him, he was watching a video on a laptop or tablet of sorts.”

Greggg Michael · ★ · Google · Nov 2024

We read 5 of 17 reviews · newest from Nov 2024

(419) 756-0708

Full report →

Miller Plumbing Heating & AC

We'd call someone else firstSmall track record

4.3 (16 Google reviews) 15.3 mi from downtown ShelbyNot a 24/7 shop

Our take — how we form it

Honest pricing and solid workmanship when things go right, but responsiveness drops off after the job is done and past installation issues suggest occasional diagnostic blind spots.

Rating mix — of the 5 reviews we analyzed16 total on Google

5★4

4★0

3★0

2★0

1★1

Small sample — we've analyzed only 5 of 16 reviews so far. Treat this as a first read.

Why we're cautious

One 1-star review documents repeated service failures on same unit over months with owner unavailable despite answering phone, contrasting sharply with otherwise positive ratings (1 of 5 reviews)
Installation defects not caught on first pass: Water heater Y-fitting problem required return visits and eventual third-party repair, suggesting diagnostic gaps (1 of 5 reviews)
Poor follow-up availability: Customer reported calling back multiple times to reach the plumber; owner answered but claimed to be on vacation in Florida instead of addressing recurring problem (1 of 5 reviews)

To be fair

Transparent pricing: 2 of 5 reviewers specifically praise honest estimates with no hidden charges or upsells (cited in 2 of 5 reviews)
Fast initial response: Came out within hours during December furnace emergency (cited in 1 of 5 reviews)
Customer education: Takes time to explain work and teach maintenance practices (cited in 1 of 5 reviews)

What reviewers praise

“Called Darrell out of the website listings when my furnace wasn't working in DECEMBER. He came out within a few hours, and quickly diagnosed the problem. He gave me a candid assessment of the situation. Parts could be replaced but may not be cost-effective …”

Joseph Fahey · ★★★★★ · Google · Dec 2018

The most critical take we found

“Darrell installed a water heater for me a few years ago. Pilot light keeps going out. It's electric start and shouldn't have needed a blow torch to light it which he showed up with and didn't even have to go back to his van to get. Therefore, it makes me …”

Linda S · ★ · Google · Jan 2020

We read 5 of 16 reviews · newest from Jan 2020

(419) 884-6030

Full report →

Rooter Man

We'd call someone else first24/7 per Google listingSmall track record

3.8 (5 Google reviews) 9.8 mi from downtown Shelby

Our take — how we form it

Good workmanship when they show up, but severe communication and reliability issues make them a risky choice for emergencies.

Rating mix — of the 3 reviews we analyzed5 total on Google

5★1

4★0

3★1

2★0

1★1

Small sample — we've analyzed only 3 of 5 reviews so far. Treat this as a first read.

Why we're cautious

No-show and ghosting pattern: customer was rescheduled by the company, then ghosted on the new appointment with no response to follow-up attempts (1 of 3 reviews)
Business legitimacy questioned: reviewer explicitly stated 'I don't believe this is a legitimate business' after no-show experience (1 of 3 reviews)
Significantly overpriced: reviewer called out 'Very expensive!' pricing compared to standard market rates (1 of 3 reviews)

To be fair

Quality work when completed: 1 of 3 reviews explicitly praised the workmanship (cited in 1 of 3 reviews)

What reviewers praise

“Did good”

Judy Fisher · ★★★★★ · Google · Jul 2019

The most critical take we found

“Booked an appointment with these guys for an inspection. The night before the appointment they texted me and rescheduled the appointment, that would have been fine if I wasn't ghosted by them on their rescheduled appointment. I've tried reaching out to …”

Cruz Badida · ★ · Google · Jul 2023

We read 3 of 5 reviews · newest from Jul 2023

(419) 342-4126

Full report →Website ↗

What reviewers complain about in Shelby

The repeated complaint patterns our read surfaced, business by business — each links to the card where the supporting quotes live. How we find these →

Mr. Rooter Plumbing of Mansfield — Pricing fairness score of 62 vs. workmanship/responsiveness scores of 99-100 indicates consistent cost concerns—2 of 5 reviews mention surprise at pricing despite satisfaction with work performed
Kozik Plumbing Heating & Cooling — 1 of 5 reviews (20%) describes major billing fraud (estimate vs. final bill), incomplete work requiring callback, and refusal to negotiate—pattern of concern on small sample size
Pritchard Plumbing & Heating — 2 of 5 reviews describe catastrophic failures on furnace installations—non-functional units, no follow-up, leaving elderly and other customers without heat during winter
Pritchard Plumbing & Heating — Owner communication breakdown; multiple reviews indicate avoidance, broken promises, and refusal to remedy failed work despite advance payment
Pritchard Plumbing & Heating — Unsafe company vehicle operation reported; van driver operating erratically on highway, distracted by laptop/tablet during work hours
Miller Plumbing Heating & AC — One 1-star review documents repeated service failures on same unit over months with owner unavailable despite answering phone, contrasting sharply with otherwise positive ratings
Rooter Man — No-show and ghosting pattern: customer was rescheduled by the company, then ghosted on the new appointment with no response to follow-up attempts
Rooter Man — Business legitimacy questioned: reviewer explicitly stated 'I don't believe this is a legitimate business' after no-show experience

How we rank the plumbers on this page

We read the reviews — all of them we can get. For each plumber serving Shelby we pulled up to 100 recent reviews from Google, Yelp and BBB and read the full text. For this page: 48 reviews across 10 businesses.
Patterns beat anecdotes. A plumber moves up when independent reviewers keep describing the same behavior: showing up when promised, quoting before working, work that holds. One rave changes nothing.
Complaints count double when they repeat.Surprise fees, missed appointments, pressure sales — when the same complaint appears across reviewers (or across platforms), it caps how high we'll rank a business regardless of its star average.
Money never moves the ranking.A plumber can buy the clearly-labeled sponsored slot at the top of the page — visibility, not endorsement. A business we wouldn't recommend can't buy the slot at all, and no payment changes the ranked order.
Our take is our opinion.It's grounded in the reviews we quote and count on this page — check our evidence and disagree with us if you like. That's the point of showing it.

Every quotation on this page is reproduced verbatimfrom a publicly posted review and attributed to its author, star rating, platform and date. Star averages and review counts are Google's (or Yelp's) as of our last data pull. “Rating mix” charts describe only the set of reviews we analyzed, which we state on every card. Read the full policy — including what we do not do — on our methodology page.

Areas served

The plumbers on this page also serve Crestline, New Haven, New Washington, Plymouth, Shiloh, Sulphur Springs, Tiro — this Shelby guide covers those areas.

Nearby city guides

Mansfield, OH · 11 plumbers · 11 mi Loudonville, OH · 10 plumbers · 28 mi Litchfield, OH · 30 plumbers · 39 mi Centerburg, OH · 18 plumbers · 41 mi Seville, OH · 23 plumbers · 43 mi Medina, OH · 48 plumbers · 45 mi