Kozik Plumbing Heating & Cooling
Fast Response
Reviewers confirm quick response
24/7 Verified
Confirmed by reviews
Mid-Range
Fair Pricing ✓
1 concern
1 of 5 reviews (20%) describes major billing fraud (estimate vs. final bill), incomplete work requiring callback, and refusal to negotiate—pattern of concern on small sample size
Trust Score: 0/100 · Based on 42 reviews
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 42 Reviews Tell Us
Emergency Response
4 of 5 reviewers praise responsiveness and quick scheduling, with one noting same-day arrival during a family emergency
Emergency and same-day calls
What To Watch Out For
One review documents $1,200 overage on estimate, incomplete initial diagnosis requiring a callback, and poor wall repair finishing
Customer reported unpleasant and unprofessional behavior from technician and owner when disputing billing discrepancy
1 of 5 reviews (20%) describes major billing fraud (estimate vs. final bill), incomplete work requiring callback, and refusal to negotiate—pattern of concern on small sample size
Quality & Professionalism
High-quality workmanship reported for complex jobs including basement systems and HVAC installations
Communication
4 of 5 reviewers praise responsiveness and quick scheduling, with one noting same-day arrival during a family emergency
One review documents $1,200 overage on estimate, incomplete initial diagnosis requiring a callback, and poor wall repair finishing
Pricing
3 reviewers explicitly mention fair or affordable pricing
Customer reviews
Reviews from Google, Yelp & more
They installed a basement toilet system. I've also had a furnace in a heat pump system installed. The work was of very high quality.
I moved galleon and bought a house 2 years ago. Add plumbing issues and very little money. This company was there to work with me and get me squared away at a very reasonable price. And then my furnace went out. And they were there for me again, very reasonable price. This company cares about its customers and its community
I would like to give a big shout out to the guys at Kozik Plumbing and Heating. They were so kind to fit me in right away even though their schedule was already full. These guys are not only very knowledgeable but also professional and kind and easy to work with. Affordable prices too! I highly recommend them.
Came in $1200 over estimate on fixing a problem with water pressure. I had to call them back because new lines did not correct the problem. They neglected to initially replace the copper lines directly into the shower. They then cut a big, ugly hole in my wall and did not cover it. The worker was very unpleasant and bad tempered. I later called about the difference in the bill and the estimate and the owner was also unpleasant and refused to work out anything with the large difference in the price. When I recently remodeled my home and had a 2nd bath installed, this company did not get considered because of that dishonest bill, and their unpleasant and unprofessional behavior in my home.
I called earlier today, the guy said he might make it here Friday to look at our heater. Then he said maybe tomorrow. And then he called and said he could make it today, which thank goodness, because I have two small kids. It was an easy fix, here and gone within the hour. I will definitely be calling again. Good pricing, excellent service.
Business details
Service area
Based in Mansfield. Serves 1 nearby cities within 20 miles:
Kozik Plumbing Heating & Cooling