Kozik Plumbing Heating & Cooling
Plumber · Mansfield, OH
Our verdict
Exceptional at squeezing you in fast even when fully booked, but one major billing dispute and poor follow-up work raises concerns about quality control and honesty.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #8 of 11 plumbers we've reviewed in Mansfield, OH · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jul 2026 · How we decide ↗
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
4 of 5 reviewers praise responsiveness and quick scheduling, with one noting same-day arrival during a family emergency
3 cited reviews
“Fit me in right away even though schedule was full”
“There for me again, very reasonable price”
“Work was of very high quality”
Cited in 4 of the 5 reviews we analyzed — 1 cited review not excerpted here.
3 reviewers explicitly mention fair or affordable pricing
2 cited reviews
“There for me again, very reasonable price”
“Fit me in right away even though schedule was full”
Cited in 3 of the 5 reviews we analyzed — 1 cited review not excerpted here.
High-quality workmanship reported for complex jobs including basement systems and HVAC installations
1 cited review
“Work was of very high quality”
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
1 of 5 reviews (20%) describes major billing fraud (estimate vs. final bill), incomplete work requiring callback, and refusal to negotiate—pattern of concern on small sample size
Cited in 1 of the 5 reviews we analyzed.
One review documents $1,200 overage on estimate, incomplete initial diagnosis requiring a callback, and poor wall repair finishing
Cited in 1 of the 5 reviews we analyzed.
Customer reported unpleasant and unprofessional behavior from technician and owner when disputing billing discrepancy
Cited in 1 of the 5 reviews we analyzed.
Keep it in proportion: these concerns are cited in 1 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“Came in $1200 over estimate on fixing a problem with water pressure. I had to call them back because new lines did not correct the problem. They neglected to initially replace the copper lines directly into the shower. They then cut a big, ugly hole in my wall and did not cover it. The worker was very unpleasant and bad tempered. I later called about the difference in the bill and the estimate and the owner was …”
Positive
“They installed a basement toilet system. I've also had a furnace in a heat pump system installed. The work was of very high quality.”
“I moved galleon and bought a house 2 years ago. Add plumbing issues and very little money. This company was there to work with me and get me squared away at a very reasonable price. And then my furnace went out. And they were there for me again, very reasonable price. This company cares about its customers and its community”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 42 reviews so far. Treat this as a first read.
Newest review in our sample: Apr 2026.
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