Rooter Man
Plumber · Mansfield, OH · Open 24 hours per Google listing
Our verdict
Good workmanship when they show up, but severe communication and reliability issues make them a risky choice for emergencies.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #11 of 11 plumbers we've reviewed in Mansfield, OH · compare all →
Our opinion, based on the 3 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jul 2026 · How we decide ↗
Advertises 24-hour service on its Google profile — no reviews we analyzed mention after-hours response either way.
Only 3 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Quality work when completed: 1 of 3 reviews explicitly praised the workmanship
1 cited review
“Did good”
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
No-show and ghosting pattern: customer was rescheduled by the company, then ghosted on the new appointment with no response to follow-up attempts
“ghosted by them on their rescheduled appointment”
Red flag
Business legitimacy questioned: reviewer explicitly stated 'I don't believe this is a legitimate business' after no-show experience
“ghosted by them on their rescheduled appointment”
Significantly overpriced: reviewer called out 'Very expensive!' pricing compared to standard market rates
“Very expensive!”
Keep it in proportion: these concerns are cited in 2 of the 3 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“Booked an appointment with these guys for an inspection. The night before the appointment they texted me and rescheduled the appointment, that would have been fine if I wasn't ghosted by them on their rescheduled appointment. I've tried reaching out to Heather a few times and have received no reply. I don't believe this is a legitimate business.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 3 of 5 reviews so far. Treat this as a first read.
Newest review in our sample: Jul 2023.
Own Rooter Man?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
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Nearby: Mansfield · Shelby · Loudonville